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ปัจจัยทางจิตวิทยากับผลต่อการใช้เครือข่ายสังคมออนไลน์ของผู้สูงอายุ, ชานนท์ ศิริธร Jan 2018

ปัจจัยทางจิตวิทยากับผลต่อการใช้เครือข่ายสังคมออนไลน์ของผู้สูงอายุ, ชานนท์ ศิริธร

Chulalongkorn University Theses and Dissertations (Chula ETD)

งานวิจัยครั้งนี้มีวัตถุประสงค์เพื่อ 1.) ศึกษาลักษณะการใช้เครือข่ายสังคมออนไลน์ของผู้สูงอายุ 2.) เพื่อศึกษาปัจจัยทางจิตวิทยาทั้งภายในและภายนอกกับผลต่อการใช้เครือข่ายสังคมออนไลน์ของผู้สูงอายุ 3.) เพื่อศึกษาเปรียบเทียบปัจจัยทางจิตวิทยาภายใน ปัจจัยทางจิตวิทยาภายนอก และการรับรู้คุณลักษณะของนวัตกรรม และ 4.) เพื่อศึกษาเปรียบเทียบการเห็นคุณค่าในตนเองและความพึงพอใจในชีวิต ระหว่างผู้สูงอายุที่มีปริมาณความเข้มข้นในการใช้เครือข่ายสังคมออนไลน์ระดับมากกับผู้สูงอายุที่มีปริมาณความเข้มข้นในการใช้เครือข่ายสังคมออนไลน์ระดับน้อย กลุ่มตัวอย่างเป็นผู้สูงอายุทั้งชายและหญิงที่มีอายุ 60 ปีขึ้นไป โดยทำการสัมภาษณ์เชิงลึกกับผู้สูงอายุ รวมทั้งสิ้น 25 คน จากนั้นทำการวิจัยเชิงสำรวจกับผู้สูงอายุที่มีปริมาณความเข้มข้นในการใช้เครือข่ายสังคมออนไลน์ระดับมาก และผู้สูงอายุที่มีปริมาณความเข้มข้นในการใช้เครือข่ายสังคมออนไลน์ระดับน้อย รวมทั้งสิ้น 730 คน ซึ่งทั้งหมดอาศัยอยู่ในเขตกรุงเทพมหานคร ผลการวิจัยเชิงคุณภาพพบว่า ผู้สูงอายุตัดสินใจใช้งานเครือข่ายสังคมออนไลน์เนื่องจากแรงกระตุ้นจากเพื่อน ลูกหลาน และบุคคลที่ชื่นชอบ โดยจะใช้งานใน 4 ลักษณะ ได้แก่ ใช้สร้างความสัมพันธ์กับคนอื่น ใช้หาข้อมูลข่าวสาร ใช้แสดงอารมณ์ความรู้สึก และใช้สร้างความภูมิใจในตน โดยปัจจัยที่แตกต่างกันอย่างมากระหว่างผู้สูงอายุที่ใช้งานเครือข่ายสังคมออนไลน์กับผู้ที่ไม่ได้ใช้งานคือ การรับรู้ความสามารถของตน (Self-efficacy) นอกจากนี้ยังพบว่า การใช้งานเครือข่ายสังคมออนไลน์ช่วยส่งเสริมให้ผู้สูงอายุเกิดการสร้างเสริมพลังในตนเอง (Self-Empowerment) โดยเฉพาะในการหาข้อมูลที่เป็นประโยชน์ต่อสุขภาพ ซึ่งส่งผลทำให้ผู้สูงอายุเรียนรู้การดูแลสุขภาพได้ด้วยตนเอง ไม่ต้องพึ่งพาผู้อื่น นำมาซึ่งการเห็นคุณค่าในตนเองและความพึงพอใจในชีวิต ส่วนในการวิจัยเชิงปริมาณ ผลการวิเคราะห์การถดถอยพหุคูณพบว่า ตัวแปรที่มีประสิทธิภาพในการพยากรณ์การใช้เครือข่ายสังคมออนไลน์ของผู้สูงอายุมากที่สุดคือ ปัจจัยทางจิตวิทยาภายในตัวผู้สูงอายุ (Adjust R2 = .325) ซึ่งพยากรณ์ได้ที่ร้อยละ 32.5 ถัดมาคือ ปัจจัยทางจิตวิทยาภายนอกตัวผู้สูงอายุ (Adjust R2 = .313) ซึ่งพยากรณ์ได้ที่ร้อยละ 31.3 และคุณลักษณะของนวัตกรรม (Adjust R2 = .187) ซึ่งพยากรณ์ได้ที่ร้อยละ 18.7 ตามลำดับ


Cruising To Be A Board Gamer: Understanding Socialization Relating To Board Gaming And The Dice Tower, Benjamin Wassink Jan 2018

Cruising To Be A Board Gamer: Understanding Socialization Relating To Board Gaming And The Dice Tower, Benjamin Wassink

Graduate Student Theses, Dissertations, & Professional Papers

The Dice Tower consists of 30 professional board gamers and has the largest online following with 60,000 podcast listeners and over 140,000 YouTube subscribers (Dice Tower, 2017a). This study uses Kramer’s Multilevel Communication Model of Voluntary Socialization (MCMVS) to understand how the Dice Tower gains followers and socializes others to become board gamers. This study applies MCMVS to a population with more ambiguous membership boundaries than volunteer organizations, specifically socialization to board game leisure. Through interviews of 18 participants and participant observation during a board gaming cruise hosted by the Dice Tower this study examines the role of the Dice …


Literacies Of The Disaster Zone: New Media Genres And Participatory Rhetorics After The 2010 Gulf Of Mexico Oil Spill, R. J. Lambert Jan 2018

Literacies Of The Disaster Zone: New Media Genres And Participatory Rhetorics After The 2010 Gulf Of Mexico Oil Spill, R. J. Lambert

Open Access Theses & Dissertations

On April 20, 2010, explosions at the British Petroleum (BP) Macondo Project in the Gulf of Mexico initiated what would become the world's largest accidental release of oil into the ocean. This ecological disaster, a unique combination of natural and human causes, is one of many significant traumas over approximately the last two decades that various stakeholders have documented, participated in, and responded to largely through the expanding and increasingly ubiquitous media of the internet, computers, cell phones, and other networked communicative technologies, which both enable and constrain the variety of responses to traumatic events.

This Dissertation improves our understanding …


A Communication Plan For Organizational Effectiveness In A Youth Development Organization, Allison Foster Jan 2018

A Communication Plan For Organizational Effectiveness In A Youth Development Organization, Allison Foster

University of the Pacific Theses and Dissertations

This project addresses communication issues within a youth development organization, Northern California DeMolay, which endures an annual change in youth leadership. This paper relies on the foundation of research within the field of youth development organizations and incorporates public relations strategies to provide specialized help for the organization. The outcome of this project is a communication plan for Northern California DeMolay developed through research, strategies, and the strategic plan for the organization. The balance of power between youth and adult leadership highlighted in youth development organization research is manifested in the communication plan through the division of responsibility between youth …


Traits And Management Strategies Attributed To The Success Of Virtual-Team Leaders, Roderick A. Haley Jan 2018

Traits And Management Strategies Attributed To The Success Of Virtual-Team Leaders, Roderick A. Haley

Walden Dissertations and Doctoral Studies

Abstract

The rapid advances in technology and the globalization of the economy have led corporate leaders to invest heavily in virtual teams to increase their global coverage. The problem in this phenomenological study was that many organizational leaders do not understand the extent to which they need to manage virtual teams differently from traditional, face-to-face teams. This is significant, because due to geographical differences and possibly cultural differences, virtual teams require various modes of communication. The purpose of this study was to explore and describe the lived experiences of effective virtual-team leaders and the operational strategies employed to lead them. …


Comparing Two-Year Colleges Under A Common Sustainable Development Framework: Personal Egocentric Networks And Perspectives, Bobby Ann Lee Jan 2018

Comparing Two-Year Colleges Under A Common Sustainable Development Framework: Personal Egocentric Networks And Perspectives, Bobby Ann Lee

Theses and Dissertations--Education Sciences

The study purpose is to advance implementation of sustainable development at colleges, and to contribute to organizational change research using social network analysis. The researcher conducted document analysis using 2012-2016 sustainability reports of 16 purposefully selected two-year colleges under a common framework. Interpreting and coding resulted in ranking sustainable development activities as well as grouping colleges using cluster analysis. A survey and interviews were employed by the researcher to determine major themes as challenges to sustainability implementation, and personal network themes using social network analysis measures and sociograms. Challenges to sustainability implementation identified as study themes were: (1) college leadership …


Change: A Leader’S Perspective, Hassan Al Tamimi, Kayleen Berwick, David Biedenbender, Nabih Elteir, Ross Hemmingsen, Kevin Horton, Benjamin Johnson, Danica Johnson, Wail Kailani, Julie Kiehne, James Lowery, Michael Mangan, Matthew Ohs, Lori Steinke, Riley Swier, Terrelle Wilson, Barbara Holmes, Kendall Larson Dec 2017

Change: A Leader’S Perspective, Hassan Al Tamimi, Kayleen Berwick, David Biedenbender, Nabih Elteir, Ross Hemmingsen, Kevin Horton, Benjamin Johnson, Danica Johnson, Wail Kailani, Julie Kiehne, James Lowery, Michael Mangan, Matthew Ohs, Lori Steinke, Riley Swier, Terrelle Wilson, Barbara Holmes, Kendall Larson

Leadership Education Books

Change: A Leader's Perspective represents the culmination of the Change Leadership course taught at Winona State University in the fall term of 2017. Leadership is a broad category with many facets. This book explores the subject and offers students of leadership and aspiring leaders current perspectives on leadership theories, the omnipresence of change, and personal reflections on the course material. Additional thoughts which resonate throughout this text are that leaders influence outcomes and that leadership manifests itself in change, whether by cause or effect.


Framing Leadership Rhetoric: Exploring Gender (In) Equality In Corporate Training Material, Anna Elizabeth Prieto Dec 2017

Framing Leadership Rhetoric: Exploring Gender (In) Equality In Corporate Training Material, Anna Elizabeth Prieto

Communication Theses - Archive

This study explores gender equality in the workplace using both quantitative and qualitative methods. Two sets of data were analyzed: leadership training and development materials and in-depth interviews. This two-fold method allowed for a holistic approach to analyzing data and made it possible to compare findings from the textual analysis with insights gained from the interviews. This study revealed a lack of attention being devoted to developing and promoting leadership training materials and experiences that acknowledge gender differences and encourage gender equality. It was determined that overall, gender associated rhetoric used in the course titles and descriptions made up barely …


Newsroom Convergence Of Print And Online Media: A Study Of The Gulf News And Alittihad In The Uae, Ahmed Saddiq Mohamed Mansoori Dec 2017

Newsroom Convergence Of Print And Online Media: A Study Of The Gulf News And Alittihad In The Uae, Ahmed Saddiq Mohamed Mansoori

Philosophy Dissertations

The media industry in the UAE, like elsewhere in the world, is experiencing significant changes due to the innovations brought by Information and Communication Technologies (ICTs). Newsrooms are especially the center of such changes, forcing media owners and managers to recognize that convergence of print and online media is inevitable to sustain their newspapers. This research intends to develop an assessment method to determine how newspapers are performing in a convergent media environment. To investigate the three types of newsroom convergence levels (coordination, cross-media, and full integration); the study develops an assessment model for the ten dimensions of newsroom convergence …


Expansibility And Army Special Operations Forces, Eric P. Shwedo Nov 2017

Expansibility And Army Special Operations Forces, Eric P. Shwedo

The US Army War College Quarterly: Parameters

This article examines how Army Special Operations might prepare to expand in the event of a major war by resolving impediments to growth, improving recall procedures, and developing plans to expand training capacities.


Closing The Assessment Loop In The Basic Communication Course, Claire H. Procopio Oct 2017

Closing The Assessment Loop In The Basic Communication Course, Claire H. Procopio

Discourse: The Journal of the SCASD

Participation in the learning-outcome assessment is an important expectation of most communication teachers. Considerable communication research has been devoted to defining assessment, identifying what is assessed, and determining how best to do assessment (Morreale, Backlund, Hay, & Moore, 2011). The National Communication Association (NCA) recently announced the publication of Learning Outcomes in Communication (NCA, 2015). This case study explores how a program, one new to learning-outcome assessment in the basic course, overcame common challenges with implementing assessments. The case illustrates how to use assessment data meaningfully and offers specific strategies that individual communication instructors, course directors, and assessment leaders can …


Blending Theory And Application: Student-Authored Organizational Case Studies, Colleen Arendt Oct 2017

Blending Theory And Application: Student-Authored Organizational Case Studies, Colleen Arendt

Discourse: The Journal of the SCASD

Case studies have been used as a pedagogical method for nearly a century. The case-study method provides numerous benefits for students, encouraging problem-solving, perspective taking, reflecting, and strategizing. After a semester of reading and discussing published case studies, the purpose of this assignment is to have students write and analyze their own case studies based on their organizational experiences. This assignment blends theory and application, helps students engage in important sensemaking about their experiences, and calls on them to contribute knowledge and content to the course. Variations, debriefing prompts, and an assignment appraisal are included.


Implications In Implementing Self-Managed Teams In Organizations, Aayushi Gupta, Alex Tacco Melendez, Janet Rosenthal, Lipishree Vrushabhendra Oct 2017

Implications In Implementing Self-Managed Teams In Organizations, Aayushi Gupta, Alex Tacco Melendez, Janet Rosenthal, Lipishree Vrushabhendra

Engineering and Technology Management Student Projects

Over the past few decades, organizations have developed workplace teams that are multi-faceted, diverse and classified or divided by objective. These teams are essentially turning out to be instrumental in innovation and change in organizations. One such work team that has evoked interest in the recent past is the self-managed team. The design, structure and performance of self-managed teams varies from the other teams significantly. Nevertheless, these teams like the other workplace teams share common benefits such as increased knowledge and skills, synergy and commitment. The main difference lies in the way these teams work. The objective of this research …


Justifying Debate As “Cerebral Gymnastics” And As “Glorification Of The Experience Of Play”: An Alternative To William Hawley Davis’S Rejection Of The “Debate As Gaming” Vision For Debate, Matthew P. Brigham Sep 2017

Justifying Debate As “Cerebral Gymnastics” And As “Glorification Of The Experience Of Play”: An Alternative To William Hawley Davis’S Rejection Of The “Debate As Gaming” Vision For Debate, Matthew P. Brigham

Speaker & Gavel

William Hawley Davis’s “Is Debate Primarily A Game?” (1916) represents an early, prominent effort to justify academic, intercollegiate debate and also, indirectly, societal debate. Davis sharply rebukes those who would conceptualize and/or practice academic debate as if it were a game, arguing instead for a version of debate that more closely approximates real democratic deliberation and thus cultivates the training necessary for meaningful public participation on serious issues. This essay explores other possible justifications for debate, including those that might re-claim play, game, and/or sport. Such alternatives suggest the importance of conceiving debate beyond tragic frames and Platonic Truth claims, …


Office Of Scholarly Communications, Annual Report Fiscal Year 2017 (July 1, 2016 – June 30, 2017), Paul Royster, Sue Ann Gardner, Margaret Mering, Linnea Fredrickson Aug 2017

Office Of Scholarly Communications, Annual Report Fiscal Year 2017 (July 1, 2016 – June 30, 2017), Paul Royster, Sue Ann Gardner, Margaret Mering, Linnea Fredrickson

Institutional Repository Information

This report covers the Scholarly Communications team, and activities involving the institutional repository (IR), library publishing operations, outreach and advocacy, and copyright consulting.

Highlights include services, size, usage metrics, recognition (Ranking Web of World Repositories), Zea Books, journals, and appendices. (32 pages)


Domestic Violence And The National Football League, Kelsey Rentner Jul 2017

Domestic Violence And The National Football League, Kelsey Rentner

Master of Arts in Media and Communication Plan II Graduate Projects

In 2014, the National Football League (NFL) faced extreme criticism for the way it handled the three domestic violence cases that emerged into the spotlight. The Ray Rice video that showed him punching his at-the-time fiancé, as well as the several other domestic violence cases among NFL players that quickly followed, shed a light on what seemed to be a well-hidden problem within the league. Since being in the public eye, the league has not been effective with its communication efforts to prevent the issue of domestic violence and rebuild its reputation among stakeholders. This project uses evidence-based literature to …


Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen Jul 2017

Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen

Organization Management Journal

Today’s competitive environment increasingly calls for organizations and their employees to align competencies and individual capabilities for ambidexterity. Ambidexterity is defined as the need to exploit competencies while allowing for innovative potential. The role of human capital development, and specifically understanding how existing human resources (HR) practices may limit ambidexterity, is central to career management. While career management spans both individual and organizational interests, we approach this issue from the question of how firms can manage careers to build organizational ambidexterity. We also explore what HR professionals can do to address this issue. As part of our approach, we focus …


Between Words And Deeds: Diverse Voices And The Communicative Constitution Of Diversity, Scott E. Branton Ii Jul 2017

Between Words And Deeds: Diverse Voices And The Communicative Constitution Of Diversity, Scott E. Branton Ii

Masters Theses & Specialist Projects

While diversity is widely discussed throughout management literature, the impact of diversity management on diverse organizational members remains exceedingly sparse. Furthermore, the present case study uses a communication centered approach to address how diverse faculty member’s organizational experiences with diversity align with an academic institution’s publicly stated values of diversity. Through a critical interpretive lens, 15 semi-structured, in-depth interviews of diverse faculty members were conducted at a medium sized, Southern university (“Southern U”). Findings suggested that contradictions were heavily embedded into Southern U’s diversity communication resulting in a host of paradoxical tensions for diverse faculty members. This study explored the …


Elements Affecting Adoption And Implementation Of Health Literacy Initiatives In Healthcare Organizations: A Qualitative Study, Audrey C. Riffenburgh Jul 2017

Elements Affecting Adoption And Implementation Of Health Literacy Initiatives In Healthcare Organizations: A Qualitative Study, Audrey C. Riffenburgh

Communication ETDs

Nearly nine in ten U.S. adults struggle to use increasingly complex healthcare organizations and to understand the information these organizations provide. However, healthcare organizations are not yet widely addressing the need to make their services and health information easier to navigate, understand, and use.

The purpose of this study was to expand knowledge about the facilitators and barriers to adoption and implementation of health literacy initiatives in healthcare organizations. Sixteen qualitative interviews with individuals who lead health literacy initiatives in 16 organizations across the U.S. were conducted.

The study identified multiple facilitators and barriers to health literacy adoption and implementation …


The Minimized Face Of Internal Communication: An Exploration Of How Public Relations Agency Websites Frame Internal Communication And Its Connection To Social Media, Abbey Levenshus, Laura Lemon Jun 2017

The Minimized Face Of Internal Communication: An Exploration Of How Public Relations Agency Websites Frame Internal Communication And Its Connection To Social Media, Abbey Levenshus, Laura Lemon

Scholarship and Professional Work - Communication

Internal communication is increasingly vital to organizational success due to the influence of social media, yet it remains understudied within public relations research. Using a qualitative content analysis of 181 websites, this study examines how leading public relations agency websites frame the value of internal communication and its connection to social media. Findings reveal internal communication is largely missing from the frame. When explicitly referenced, it is mostly framed as synonymous with employee communication as a means for management to communicate to employees, though some portrayals are more robust. Websites frame internal communication’s value as enhancing financial outcomes by improving …


Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil May 2017

Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil

School of Professional Studies

The capstone project report emphasizes the importance of a job ladder and the need of an hour to implement it at UMASS Memorial health care. The scope of this project is to create a well-established job ladder at UMASS with pre-defined standards on job levels related to Information Technology department that would facilitate in hiring, developing and promoting employees at various stages.


The Knowledge Worker And Upskilling: Can Instructional Design Frameworks Help?, Susan W. Brown Apr 2017

The Knowledge Worker And Upskilling: Can Instructional Design Frameworks Help?, Susan W. Brown

Instructional Design Capstones Collection

This paper explores how knowledge workers face uncertainties in the job market and how workers sustain a decades-long career in the midst of technology changes and globalization pressures. In particular, this paper asks how knowledge workers self-assess knowledge gaps, discover appropriate learning opportunities, demonstrate mastery, and promote credentials across decades-long careers. Interviews with 8 knowledge workers in educational publishing, an industry undergoing workforce changes due to market disruption, provides real-world context to this research question. Taking into account various theoretical frameworks offered for adult education and also reviewing the realities of the postmodern workplace, the paper outlines the hurdles impairing …


Social Relevance And Innovation In Public Radio, Malak Habbak Apr 2017

Social Relevance And Innovation In Public Radio, Malak Habbak

Butler Journal of Undergraduate Research

Since its founding, National Public Radio has been denied steady funding by the government and has therefore been focused and reliant on its audience for funding. This study explores National Public Radio’s (NPR) efforts to appeal to audiences by staying relevant and innovative in the face of changing technology and new media. The study content analyzes five years of news media coverage of NPR stations for news values and key messages. Out of 1,853 articles that were analyzed, about 23 percent were related to the stations’ efforts to remain socially relevant and innovative. Those articles were then examined using descriptive …


We Don't Hope That Helps: Satirical Facebook Pages As Counter-Institutional Resistance, Gavin Lawrence Kirkwood Apr 2017

We Don't Hope That Helps: Satirical Facebook Pages As Counter-Institutional Resistance, Gavin Lawrence Kirkwood

Masters Theses & Specialist Projects

Through the examination of a satirical Facebook page called Hope that Helps (HTH) this study filled a gap in communication research on humor and resistance within online communities. The qualitative content analysis of the HTH page showcased satire’s role in acts of resistance. Using jokes, impersonation, and ridicule HTH resisted large corporations, government institutions, messages from public figures, and entitled American consumers. HTH also used humor to resist social constructs including Whiteness, transphobia, and American nationalism. Along with page creators, HTH followers were active participants in the humor and resistance acts on the page. HTH served as a space for …


The Value Of Emotional Intelligence In Transformational Change, Daniel Jensen, Mark Bojeun Apr 2017

The Value Of Emotional Intelligence In Transformational Change, Daniel Jensen, Mark Bojeun

Faculty Works

The article offers insight to the issues surrounding organizational change while discussing reasons for change failure, and the ways for managing the same. Topics include using team approach for initiating change, and the value of developing emotional intelligence for dealing with conflict and resistance; a book "Leading Change" by John Kotter which reports on the failure of change initiatives in organizations; and implementing into team collaboration in the change management initiative.


How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness Mar 2017

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …


Hbcus: Accreditation, Governance And Survival Challenges In An Ever-Increasing Competition For Funding And Students, Jerry Crawford Ii Mar 2017

Hbcus: Accreditation, Governance And Survival Challenges In An Ever-Increasing Competition For Funding And Students, Jerry Crawford Ii

Journal of Research Initiatives

Historically Black Colleges and Universities (HBCUs) are facing challenges to their continued existence on several fronts. One is fiscally, as federal funding for education has been cut and the responsibility for paying for higher education has been levied on students and parents. Another challenge is the amount of endowment dollars available to them and lastly, there are questions today as to if HBCUs are still needed in a society that has allowed African-Americans to enroll in Predominantly White Institutions (PWIs). Both of these challenges are contingent on the most critical issue – accreditation. The loss of accreditation of units and …


Lay Health Epistemics And Motivated Information Behaviors Of New Food Technology, Soojin Kim, Jeong-Nam Kim, Soo-Yun Kim Jan 2017

Lay Health Epistemics And Motivated Information Behaviors Of New Food Technology, Soojin Kim, Jeong-Nam Kim, Soo-Yun Kim

Research Collection Lee Kong Chian School Of Business

This study examines relationships among health information orientation, situational perceptual frames, and active information behaviors pertinent to the safety controversy of genetically-modified (GM) food technology. A web survey was conducted in the US (N = 393). Based on our findings, an integrative model of Kim and Grunig’s (2011) Situational Theory of Problem Solving (STOPS) and Dutta-Bergman’s (2004) concept of health information orientation is suggested to explain lay health epistemics and various information behaviors about that new food technology. The study’s theoretical and practical implications are discussed.


Assessing The Applicability Of Hofstede's Cultural Dimensions For Global 500 Corporations' Facebook Profiles And Content, Kevin D. Lo, Richard D. Waters, N. Christensen Jan 2017

Assessing The Applicability Of Hofstede's Cultural Dimensions For Global 500 Corporations' Facebook Profiles And Content, Kevin D. Lo, Richard D. Waters, N. Christensen

Organization, Leadership, and Communication

This research examines how Hofstede’s six cultural dimensions are reflected on the official corporate Facebook pages from 259 organizations on Fortune magazine’s Global 500 list. This research is grounded in original indices to measure the six dimensions across Facebook’s “About Us” section, the textual updates provided by the companies, as well as the media that they share (photographs and videos). This is the first attempt to create a conceptualization of Hofstede’s dimensions for organizational social media use. The results paint a mixed picture indicating that the global nature of these corporations is echoed in a somewhat similar overall presence on …


A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams Jan 2017

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …