Digital Commons Network^™

Communicating Organizational Vision And Values To A Multigenerational Workforce, Jose M. Peralta

Walden Dissertations and Doctoral Studies

Differences in values, motives, and beliefs of members of a multigenerational workforce can negatively impact organizational sustainability. Business leaders who cannot communicate organizational vision and values to a multigenerational workforce risk reduced organizational sustainability. Grounded in generational cohort theory, communication accommodation theory, and organizational culture theory, the purpose of this multiple case study was to explore strategies that leaders of multigenerational workforces within the financial industry use to communicate organizational values and vision for a sustainable work environment. Participants comprised five financial organization leaders in New York City who successfully implemented communication strategies to communicate organizational vision and values for …

Journalism Graduates’ Perceptions And Experiences Of Internships And Employment, Breanne L. Ahearn

Walden Dissertations and Doctoral Studies

Graduates who do not have an internship show greater difficulty in obtaining gainful employment compared to those who do have an internship. However, simply believing that internships may translate into employment does not explain how students perceive the role of the internship in obtaining employment in the field. The purpose of the study was to investigate the graduates’ perceptions and experiences of how internships might affect journalism majors’ gaining employment in the field within 6 months of graduation. Kolb’s four stages of experiential learning theory was used as the conceptual framework to investigate how journalism-related major graduates described their journalism …

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …

The Effect Of Nutrition Education On Nutrition Knowledge In Low-Income Minority Adults, Samantha Lindsay, Isabella Dillon

Williams Honors College, Honors Research Projects

The availability of health and nutrition knowledge is disproportionately lower in minority populations compared to their majority counterparts despite minority populations at higher risk for health problems related to poor dietary habits from cultural and social influences. The purpose of this project was to determine if a weekly, culturally competent, group-delivered, nutrition education intervention affected nutrition knowledge in minority adults. The project was a smaller arm of the FABU study, which provided the education intervention. This study was guided by Bandura’s Social Cognitive Theory and used a quantitative non-experimental design with a convenience sample of adults living in lower-income, minority …

Lights, Camera, Activity! A Systematic Review Of Research On Learner-Generated Videos, Bridgette Shade Epps, Tian Luo, Pauline S. Muljana

STEMPS Faculty Publications

Aim/Purpose

The current literature discusses the use and benefits of learner-generated videos (LGVs). However, it rarely addresses any correlation between the types of subjects that are best suited for using these videos or what techniques should accompany the use of LGVs.

Background

This systematic review synthesizes current literature to identify patterns and implications that develop from the use of LGVs so that their future use can be both consistent and effective. This paper also reviews the studies to establish the most consistent educational benefits that emerge from this activity.

Methodology

Employing the Preferred-Reporting of Items for Systematic Reviews and Meta-Analyses …

Strengthening Organizational Performance Through Integration Of Systems Leadership, Participatory Communication, And Dynamic Capabilities, Esther Ewurafuah Sackey

Antioch University Dissertations & Theses

This dissertation seeks to include systems leadership and participatory communication as facilitators of the elements that enhance dynamic organizational capabilities to improve performance. The study employs the normative theory-building process to show how systems leadership and participatory communication can facilitate and enhance dynamic capabilities. Specifically, this dissertation offers an integrative model that combines systems leadership, participatory communication, and dynamic capabilities. The proposed integrative model is accompanied by a series of propositions that extend the dynamic capabilities theory through the integration of systems leadership and participatory communication. The potential relevance and application of the proposed model are demonstrated through multiple case …

Journalism As A Public Good: How The Nonprofit News Model Can Save Us From Ourselves, Rosalie Westenskow, Edward L. Carter

Faculty Publications

At a time when many U.S. newspapers find themselves at the edge of a financial precipice, The Salt Lake Tribune’s recent transformation into a 501(c)(3) public charity presents a potentially promising route to economic safety for other daily newspapers. Although the nonprofit, tax-exempt model has been an increasingly popular one for new media outlets, the IRS’s bestowal of such status on a major daily newspaper marks an historic event—one that other newspapers, and their legal counsel, can learn from. This Article outlines several issues such practitioners and owners should be aware of as they consider taking the leap to …

Appropriation Vs. Authenticity: The Use Of Black Vernacular English By White Speakers, Tamara Petrov

Undergraduate Theses and Capstone Projects

This research investigates the authenticity of white speakers of Black Vernacular English (BVE). The scope of the paper is limited to white speakers of BVE in America, including European immigrants. The paper explores how authenticity is determined, revealing a complex vetting process performed by Black, in-group speakers. Research indicates that many of the white BV users exhibit appropriate use, wherein the speaker employs a speech pattern from a community to which they do not belong. The paper supports that the root of white appropriation of BVE is the desire to project characteristics of “toughness” associated with stereotypes of Black masculinity. …

Crossfit, Instagram, And The Mediating Effects Of Social Comparison On Self-Esteem, Michael A. Contreras

University of the Pacific Theses and Dissertations

Over the last 15 years there has been a dynamic shift within the fitness industry, particularly for women. For decades, women were expected to participate in aerobic-based workouts and maintain a thin figure. This thin ideal has been harmful to women and contributed to low levels of self-esteem. CrossFit diverges from aerobics by encouraging strength training and teaching women that workouts can be functional, and beauty does not only lie in one’s aesthetics. The emergence and growth of CrossFit is shifting fitness-related gender norms and expectations, and possibly contributing to higher levels of self-esteem in women. This shift has become …

Takin' Care Of Small Business: The Rise Of Stakeholder Influence, William P. Jimenez, Xiaohong (Violet) Xu, Emily D. Campion, Andrew A. Bennett

Management Faculty Publications

In this Exchange, we consider three crucial boundary conditions that Barnett, Henriques, and Husted (2020) overlooked in their model of diminished stakeholder influence. Although we agree that social media platforms have weakened stakeholder influence in certain conditions, such is not the case for all firms, all stakeholders, or all situations. Drawing from socio-cognitive and self-determination theories, we contend that (a) independent, owner-managed small firms present a context wherein information overload is rendered less of an issue because the information about the firm is more salient to locals; (b) stakeholders can be motivated to influence firms via social media platforms, which …

Social Media Self-Regulation And The Rise Of Vaccine Misinformation, Ana Santos Rutschman

All Faculty Scholarship

This essay examines the main characteristics and shortcomings of mainstream social media responses to vaccine misinformation and disinformation. Parts I and II contextualize the recent expansion of vaccine information and disinformation in the online environment. Part III provides a survey and taxonomy of ongoing responses to vaccine misinformation adopted by mainstream social media. It further notes the limitations of current self-regulatory modes and illustrates these limitations by presenting a short case study on Facebook—the largest social media vehicle for vaccine-specific misinformation, currently estimated to harbor approximately half of the social media accounts linked to vaccine misinformation. Part IV examines potential …

A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush

Walden Dissertations and Doctoral Studies

Human factors contribute to approximately 75% of aviation accidents. The lack of effective flight deck communication has caused numerous aviation accidents which has resulted in the loss of many human lives. The specific management problem was that standardized flight deck communication of airline pilots may not be sufficient to prevent aviation accidents. The focus of the study was the lived flight deck communication experiences of North American pilots. Using the Observer Model of Communicology formed the conceptual framework for this study, 15 participants were selected, using purposive sampling. Data collection was accomplished via one-on-one interviews. Coding and thematic analysis were …

Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James

Walden Dissertations and Doctoral Studies

Miscommunication between patients and healthcare professionals is common in U.S. hospitals and is considered one of the chief factors in reduced patient satisfaction with care. Collaboration with the nurse researcher who reviewed the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) data for a local hospital noted that negative ratings were directly related to the miscommunication between the patient and care providers. Further identified that the nursing staff was not knowledgeable about evidenced-based strategies needed to communicate effectively with the patients. The purpose of this DNP project was to develop an education program to increase nurses' knowledge about …

Adult Day Care Staff Education To Improve Communication And Behavioral Management Skills, Kathy Davis

Walden Dissertations and Doctoral Studies

AbstractIneffective communication and behavioral management skills are quality and safety issues that were identified at a local adult day care facility in the Southwest United States. Administrators at the facility identified a knowledge gap in communication and behavior management techniques for patients with cognitive impairment. An educational program, with a PowerPoint presentation and verbal feedback as key components, was developed and used to address the identified gap in practice related to individuals with cognitive impairments at the facility. The adult learning theory and the plan-do-study-act model provided supportive frameworks for program development and staff education. The project question explored whether …

Effective Weather Messaging: Applying The Bad News Response Model To Hurricane Warnings, April S. Carr

College of Graduate Studies: Theses & Dissertations

Sweeny and Shepperd (2007, 2009) proposed the Bad News Response Model (BNRM), outlining three effective responses (i.e., Watchful Waiting, Active Change, Acceptance) as a function of the perceived controllability, likelihood, and severity of bad news. In the current study, we have adapted the BNRM, previously used in health-related scenarios, to explore the relationship between message content and responses in the context of hurricane warnings. Participants viewed hurricane warnings manipulated by severity (Category 1 vs. Category 5) and the inclusion of call-to-action statements (CTAs). The present study attempted to evaluate the effects of severity and controllability on participants’ engagement in desirable …

Evaluating Social Media As A Medium Of Private Communication Through Steganographic Images, Kendall Weldon Coles

Graduate Theses, Dissertations, and Problem Reports (ETD)

Social media is a vastly used communication tool with billions of users worldwide. These social networks provide users the ability to share their ideas and thoughts through the messages, videos, and images that they post. The images that are shared can possibly be embedded with private messages through the use of a steganographic tool. The messages are embedded in a fashion that doesn’t change the visual appearance of an image. This allows for these types of images to hide in plain sight, which creates the possibility of someone communicating privately in a public social media setting. This project proved how …

Techniques And Forces And The Communicative Constitution Of Organization: A Deleuzian Approach To Organizational (In)Stability And Power, Jennifer J. Mease (Also Peeksmease)

Department of Communication Studies: Faculty Publications

This article introduces five principles of Deleuzian ontology and the conceptual framework of techniques and forces into emerging CCO scholarship addressing (dis)organization and power. By introducing Deleuzian concepts of (1) the virtual, (2) mutual (in)stability of meaning and materiality, (3) forces (and techniques), (4) communication, and (5) power, this essay builds a relational ontology that centers communication, speaks across existing theories of CCO, and offers a more detailed emphasis on power. In doing so, it enhances the explanatory power of CCO in general, as a set of theories useful for describing how organizational constitution and power play out in an …

Handwashing And Beyond: An Autoethnographic Account Of Obsessive-Compulsive Disorder And Stigma Management, Nicholas J. Johnson

Master's Theses and Doctoral Dissertations

Obsessive-Compulsive Disorder (OCD) is a stigmatized condition that affects the communicative process. Using Meisenbach’s theory of stigma management communication (SMC), this project demonstrates coping strategies for stigma related to OCD. Research is self-reported in autoethnographic form, where narratives are analyzed in Rambo’s layered account format. There are two results of note: SMC is a suitable framework for understanding OCD stigma, and SMC’s accepting strategies are more effective at managing OCD stigma when the behavior being stigmatized is readily associated with OCD. Furthermore, this thesis suggests autoethnography is an effective medium for showcasing OCD stigma, and also suggests more research on …

An Analysis Of Soccer Referee Demographics And Motivational Factors In The Western Kentucky Soccer Officials Association, Daniel Hasko

Murray State Theses and Dissertations

Through a lens of the Knowledge Gap Theory of Mass Communication and the consideration of Media Framing Theory, this research examined the demographics of soccer referees in the Western Kentucky Soccer Officials Association, in addition to the leading motivations for beginning, continuing, and leaving their officiating vocation. With the knowledge of the aforementioned, this paper aimed to lay the groundwork for a strategic communication plan in the officiating community that addresses the alarming trend that is a lack of certified referees in youth athletics. The data was collected through online surveys that were distributed to active referees in the Western …

Love The Customers: Principles Of Interpersonal Relationships Applied To Social Media, Tracey Kyles

UNF Graduate Theses and Dissertations

Social media has changed communication, and its influence is far-reaching. Companies have adapted and tweaked their marketing strategies to more personal approaches to reach their audiences. This is especially evident in recent years. It can be observed, for example, by fast-food Twitter accounts attracting the attention of online users through witty personas and sarcastic tweets. This phenomenon is the motivation of this research looking into relationships between brands and their social media followers. Here, interpersonal relationship theories are referenced to uncover what encourages these kinds of relationships as well as discover which methods deliver the most positive responses, likes, and …

Theories On The Pedagogy Of Asla (Accelerated Second Language Acquisition): A Piikuni Student Approach, Robert Patrick Hall

Graduate Student Theses, Dissertations, & Professional Papers

This thesis is an exploration in the pedagogy of ASLA to understand how and why it is successful at being a methodology that enables an instructor to teach endangered languages effectively. The paper explores the current deficits within language revitalization programs and argues that ASLA can improve endangered language programs

Discourse Of Renewal: A Qualitative Analysis Of The University Of Montana’S Covid-19 Crisis Communication, Haley Renae Gabel

Graduate Student Theses, Dissertations, & Professional Papers

The COVID-19 pandemic has proven to be a public health crisis that has affected lives and impacted organizations across the world. The pandemic has interrupted student learning and threatened universities nationwide. Crises are trying times for organizations, and when faced with a crisis, an organization has an obligation to keep its members informed; therefore, it must carefully choose how to respond and communicate about the crisis. This study uses discourse of renewal theory as a lens to analyze the University of Montana’s communication about COVID-19, studying 37 pages of university emails and documents on the university website. Results indicate that …

Information And Communication Technology Projects And Management Information System In Nigerian Universities: A Design Reality Approach, Odomero E. Omohwovo, Wole M. Olatokun, Ifedapo R. Ojutawo, Josephine O. Okocha

Library Philosophy and Practice (e-journal)

This paper focuses on a design-reality gap assessment of selected information communication technology (ICT) projects in federal universities, South West of Nigeria. We determine the success and failure rates of the selected ICT projects based on the design-reality gap model dimensions: information, technology, processes, objectives and values, staffing and skills, management systems and structures, and so on. Thus, we adopt survey research design, including qualitative and quantitative methods of data collection in this paper. Moreover, we use purposive sampling technique in selecting the sample data. Five (5) heads of unit of the selected ICT projects responded to the questionnaire based …

Chronic Customers Or Increased Awareness? The Dynamics Of Social Media Customer Service, Shujing Sun, Yang Gao, Huaxia Rui

Research Collection School Of Computing and Information Systems

Despite that social media has become a promising alternative to traditional call centers, managers hesitate to fully harness its power because they worry that active service intervention may encourage excessive use of the channel by disgruntled customers. This paper sheds light on such a concern by examining the dynamics between brand-level customer complaints and service interventions on social media. Using details of customer-brand interactions of 40 airlines on Twitter, we find that more service interventions indeed cause more customer complaints, accounting for the online customer population and service quality. However, the increased complaints are primarily driven by the awareness enhancement …

Accessibility Of Information On Marketplace Websites For Consumers With Disabilities, Hanny Hafiar, Priyo Subekti, Yanti Setianti, Adzkia Kirana Dipa

Library Philosophy and Practice (e-journal)

The need for information accessibility for people with disabilities is to access website-based information. However, until now, several websites still do not have an optimal level of accessibility, including marketplace websites in Indonesia. The purpose of this research is producing information about the evaluation results of the marketplace platform website as a consideration to make steps to increase website accessibility more effective. The method of this research is evaluative, it was conducted using the accessibility evaluation of several tools. The results of the evaluation of the accessibility of the most visited marketplace website in Indonesia show that there are still …

Opportunities And Challenges Of Consumer Health Information On The Internet: Is Cyberchondria An Emerging Challenge?, Amirreza Kalantari, Saeideh Valizadeh-Haghi, Azam Shahbodaghi, Farid Zayeri

Library Philosophy and Practice (e-journal)

Introduction: With the advent of the Internet, retrieval and searching of information resources have changed compared to the past. These changes have made the Internet network easy enough for users to access specialized and non-specialized knowledge, and consequently, expose users to many challenges and opportunities. Accordingly, this study investigates and categorize these challenges and opportunities.

Methods: To conduct this narrative review, at the first step, the articles addressed health-related information available on the Internet from reputable journals and databases were selected. Then, the selected articles were examined to answer the research questions, and the information obtained was categorized. Finally, the …

Translanguaging And Reading Comprehension In A Second Language, Muhammad Asif Qureshi, Ahmad Aljanadbah

All Works

The current study examined the impact of translanguaging on second language reading comprehension. The study involved an experimental and a control group. The participants in the experimental group (n = 38) were offered four opportunities to engage Arabic–their first language–in comprehending a text in English. These occasions for translanguaging included: (a) receiving Arabic glosses (i.e., only meaning) for key terms in the text, (b) employing their first language for summarizing four paragraphs from the passage, (c) using their first language in discussion for comparing summaries with peers, and (d) consulting the Arabic meanings (provided) while attempting the vocabulary items. After …

Communicating Uncertain Information From Deep Learning Models To Users, Harishankar Vasudevanallur Subramanian

Masters Theses

“The use of Artificial Intelligence (AI) decision support systems is increasing in high-stakes contexts, such as healthcare, defense, and finance. Uncertainty information may help users better leverage AI predictions, especially when combined with domain knowledge. I conducted two human-subject experiments to examine the effects of uncertainty information with AI recommendations. The experimental stimuli are from an existing image recognition deep learning model, one popular approach to AI. In Paper I, I evaluated the effect of the number of AI recommendations and provision of uncertainty information. For a series of images, participants identified the subject and rated their confidence level. Results …

Uses Unaddressed: How Social Technologies Tacitly Allow Gender-Based Violence, Brooke J. Marston

Honors Theses and Capstones

Growing technological capabilities have enhanced and intensified the potential for surveillance in many areas of life. Particularly, the placement of advanced technology in the hands of everyday people has produced ample opportunities for interpersonal monitoring. This growing capacity to surveil others we know without sophisticated techniques has concerning implications for acts of gender-based violence and intimate partner violence, which often hinge on surveillance, isolation, and control. Often, technology is used to the advantage of abusers in achieving such ends, and the wealth of personal information that is often available online leaves users vulnerable to acts of gender-based violence such as …

Does Ict Result In Dematerialization? The Case Of Europe, 2005-2017, Annika Marie Rieger

Research Collection School of Social Sciences

Current levels of resource use are unsustainable, but there is a debate about the most feasible way to reduce them. One proposed mechanism is technological innovation: specifically, the implementation of information and communication technologies (ICTs) could result in significant reductions in material consumption by substituting virtual for material goods, increasing resource efficiency, and replacing more resource-intensive sectors. Critics of this view argue that dematerialization due to ICTs is unlikely: they consume large amounts of resources and encourage additional consumption. Additionally, increased efficiency resulting from ICT use could lead to rebound effects, reducing their environmentally beneficial impact. This paper uses a …