Digital Commons Network^™

Servant Leadership And Non Servant Leadership Organization Triple Bottom Line Reporting Outcomes, Lydia M. Daniels

Walden Dissertations and Doctoral Studies

The competitive environment of the 21st century, failure of U.S. companies, and the financial crisis of 2008 have moved leadership expectations to the forefront of research. However, there is a lack of empirical research about organizational reporting outcomes of self-identified servant leadership (SL) organizations compared to self-identified nonservant (non-SL) organizations. Guided by Greenleaf's SL theory, the purpose of this study was to compare information on organizational data for triple bottom line (TBL) reporting outcomes in SL organizations and non-SL organizations. Using causal comparative research design and global reporting initiative data with a sample of 12 organization reports, reporting outcomes were …

Strategies For Improving First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis

Walden Dissertations and Doctoral Studies

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single case study was to explore the strategies retail supermarket managers have used to improve 1st line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. The conceptual framework for this study was the skills-based leadership model. Data were collected from semistructured interviews with 4 retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Additionally, the review of company documents including training guides, training checklists, job …

Electricity Sector Reform: Sourcing And Cost Management Of Electricity For Steel Manufacturing In Nigeria, Christopher Ndubuisi Okonkwo

Walden Dissertations and Doctoral Studies

In 2014, Lazard levelized cost of energy analysis model priced diesel powered systems at $0.225 – $0.404/KWh and a range of $0.165 – $0.242/KWh for gas-powered systems. The model gave a range of $0.28 – $0.33/kWh for diesel and a range of $0.14/kWh – $0.16/kW for gas fired. Nigeria has an abundance of gas reserves, but heavy gas flaring by oil companies perpetuates power failure across Nigeria. What has resulted is an unreliable electricity infrastructure and a high cost of alternative energy. The Electricity Power Sector Reform Act of 2005 started the reform process. Guided by decision theory, the purpose …

Exploration Of Practice Managers' Decision-Making Strategies In A Managed-Care Paradigm, Lawrence Randolph Ford

Walden Dissertations and Doctoral Studies

Practice managers are facing challenging expectations when deploying a managed-care paradigm. The problem addressed in this study was a gap in knowledge regarding practice managers' decision-making strategies that affect, or could be perceived to affect, a climate of excellence with business and client relationships, primary health care, physicians, and patients in a managed-care paradigm. The purpose of the qualitative exploratory study was to explore practice managers' decision-making strategies affecting primary health care, physicians, and patients. Guided by Simon's ideology of decision-making strategies in a management environment, the overarching research question and 3 subquestions centered on how practice managers delineate their …

A Qualitative Phenomenological Study Of Employee Perceptions Of The Impact Of Layoffs, Linda Carrington

Walden Dissertations and Doctoral Studies

Millions of Americans were terminated from their employment in massive layoffs in 2013, which not only created outrage among employees. but also opened the door for retaliatory lawsuits. However, profitable companies are still engaged in restructuring and layoffs, which have a negative effect on employees, managers, and survivors. Such actions create mistrust in management and continue to plague the workforce and the economy. The purpose of this phenomenological study was to explore the impacts that layoffs and downsizing have on employees' trust, work performance, behavior, and health. Informed by Sarker's theory on management and employee trust, the research questions explored …

Book Review: Reinventing Organizations: A Guide To Creating Organizations Inspired By The Next Stage In Human Consciousness By Frederic Laloux, David K. Banner

Journal of Sustainable Social Impact

Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness is a terrific book for anyone interesting in learning about democratizing and debureaucratizing organizations while increasing profits and employee satisfaction, engagement, and well-being. Though this sounds unrealistic and perhaps a bit Utopian, author Frederic Laloux’s thorough research and in-depth reportage of various exemplar organizations around the world, demonstrate that it can be done—but not by anybody. Like any evolutionary system, the forefront of enlightened organizational change begins with a few who become the models and create the systems and conditions for others to follow—when they …

دور التمكين الإداري في تعزيز الابتكار التنظيمي, حميد سالم الكعبي

Muthanna Journal of Administrative and Economics Sciences

المستخلص تتناول الدراسة الحالية اختبار دور التمكين الإداري في تعزيز الابتكار التنظيمي لعينة مكونة من (118) فرداً ، وكان مجتمع الدراسة كلية الرافدين الجامعة . وقد استخدم الباحث التكرارات ، والنسب المئوية ، والوسط الحسابي ، وتحليل الانحدار البسيط في تحليل فرضيات الدراسة . وقد أثبتت معظم نتائج الدراسة صحة الفرضيات التي تم افتراضها وخلصت الدراسة إلى مجموعة من الاستنتاجات والتوصيات ، ومن أهم تلك الاستنتاجات (يتعزز الابتكار التنظيمي من خلال التمكين الإداري في ظل بيئة الإعمال سريعة التغيير ، والذي أصبح الابتكار جوهرياً من اجل البقاء ، ولان بقاء المنظمة لا يمكن إن يتحقق إلا من خلال مجموعة من …

The Agency Of Meetings As Systemic Process In The Constitution Of Organizations: Insights From A Longitudinal Study And Bifocal Analysis Of An Organizations Meetings, Martin Duffy

Doctoral

Guided by a systemic and processual perspective, this research considers meetings as a collective organizational phenomenon and analyses how they contribute to the constitution of organizations. Longitudinal immersion as a participant observer in one organization's 'river of discourse' prompted initial abductive theory development to conceptualize meetings as a collective phenomenon, rather than studying them as individual-centered events. Preliminary analysis conducted during data recording indicated collective agency that could not be attributed to individual meetings, nor to the intentionality of meeting participants. Subsequent bifocal analysis of the meetings' discourse data reveals modes of meeting connectivity that reflect and contribute to their …

Understanding Employee Work Attitudes: An Integration Of Psychological Contract Theory And Organizational Support Theory, Wen Chang

UNLV Theses, Dissertations, Professional Papers, and Capstones

Employee motivation and retention are critical concerns for the hospitality industry. The purpose of this study was to understand employees’ work attitudes and emotional affect through a social exchange perspective by integrating employee psychological contract theory and organizational support theory. Affective event theory provided the theoretical foundation for this study. Data was analyzed using exploratory factor analysis and path analysis. The results showed that employees’ psychological contract fulfillment was a strong predictor of their perceived organizational support. In addition, psychological contract fulfillment and perceived organizational support together explained employee affect at work as well as other work attitudes. Affect at …

Patient-Driven Vs. Evidence-Centric Decision Models In The Treatment Of Hemophilia, Christopher C. Lamb

Student Scholarship

Physicians treating hemophilia face difficult decisions related to complex bleeding disorders. To understand how physicians in the United States (US) and the United Kingdom (UK) make critical, life-saving decisions, a qualitative study was performed involving a series of interviews with treatment experts from each country. A total of twenty-four (24) physicians from the US and the UK were asked about their experiences treating hemophilia and how they made certain decisions. American physicians tend to be patient-centric; they are more influenced by a patient's specific preferences and unique, individual conditions. British physicians are more evidence-centric where they approach the patient based …

2015-11-19 General Education Council Meeting Minutes, Morehead State University. Faculty Senate., General Education Council.

Faculty Senate Records

General Education Council meeting minutes from November 19, 2015.

Engaging Overqualified Employees: The Role Of Job And Nonwork Crafting, Soner Dumani

USF Tampa Graduate Theses and Dissertations

The present study examined the relationship between perceived overqualification and work engagement through basic need satisfaction at work and further incorporated job crafting and nonwork crafting to understand the indirect role of need satisfaction. In study 1, a new measure for targeted nonwork crafting was developed and validated. The final scale provided adequate reliability and validity evidence, and predicted life satisfaction and job satisfaction above and beyond the measures of intrinsic motivation and recovery experiences. The main study included a total of 321 full-time employees who had been working in their current job for at least 3 months and represented …

Responsible Accounting For Stakeholders, Jeffrey S. Harrison, Joyce Van Der Van Der Laan Smith

Accounting Faculty Publications

Through a critique of existing financial theory underlying current accounting practices, and reapplication of this theory to a broad group of stakeholders, this paper lays a normative foundation for a revised perspective on the responsibility of the public accounting profession. Specifically, we argue that the profession should embrace the development of standards for reporting information important to a broader group of stakeholders than just investors and creditors. The FASB has recently moved in the opposite direction. Nonetheless, an institution around accounting for stakeholders continues to grow, backed by a groundswell of support from many sources. Based on institutional theory, we …

Organizational Lessons From Social Change Gone Awry, Raymond L. Forbes

All Faculty and Staff Scholarship

Do big organizations actually learn from their colossal social change mistakes and attempt to profit from them? This paper presents a massive strategic organizational change effort gone astray. It both describes and analyzes the change from the reflective perspective of an insider. Offering a non-traditional description of the various phases of the social change process, this work showcases the counter-cultural nature of the effort. It also discusses the Zeitgeist or situational context, the relevant history of the affected organization, and provides insights into the various parties impacted by the change. Additionally, this piece notes the limits of power, rationality and …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

University Technology Transfer Information Processing From The Attention Based View, Clovia Hamilton

Winthrop Faculty and Staff Publications

Between 2005 and 2011, there was no substantial growth in licenses executed by university technology transfer offices. Since the passage of the Bayh Dole Act of 1980, universities have owned technological inventions afforded by federal research funding. There are still university technology transfer offices that struggle with increasing their licensing revenues. There is a persistent underperformance by university technology transfer offices. This paper makes the contribution of advocating the novel use of cognitive thinking’s attention based view to university technology transfer in order to resolve this problem. The attention based view teaches that human attention is limited and organizations are …

Ict Investment Effectiveness In The South African Post Office: Reconsidering The Approaches Of The Past 20 Years, Jan A. Meyer Phd (Pr.M), Sam Lubbe Phd, Matshwenyego T. Seabelo, Rembrandt Klopper Phd

The African Journal of Information Systems

Organisations have invested and continue to invest considerable resources in Information and Communication Technology (ICT). Much of this investment is made on the basis of guarantee than an expected return will occur. This study presents the results of an empirical study of the impact of ICT investment on performance at the South African Post office (SAPO). Six years of historical data, from 2005 to 2010, were obtained from the Chief Information Officer (CIO) of the SAPO and analysed. This included appropriate IT data and financial data from the organisation’s financial statements and balance sheet. ICT investments were tested against financial …

Management Innovation And Firm Performance: An Integration Of Research Findings, Richard M. Walker, Jiyao Chen, Deepa Aravind

Publications and Research

While the effect of technological innovations (TI) on firm performance is established, performance contributions of management innovations (MI) is as yet undetermined. Theoretical discourse on the motivation for the adoption of MIs questions their performance outcome, and an integration of empirical research of the MI-performance relationship is lacking. This study thus examines three questions: (1) is the adoption of MI beneficial to organizations; (2) is the impact of MI on performance at par with that of TI; and (3) what are the potential sources of inconsistency in the MI-performance relationship? We quantitatively integrate the empirical findings using 52 independent samples …

A Case Study: Effects Of Operational Model Changes On Firm Performance, Jennifer Leanne Cowles

Electronic Theses, Projects, and Dissertations

This project follows the implementation of a new supply fulfillment model for a service organization. Research findings provide evidence that a change in operating model can result in an increase in firm performance. The purpose of this project is to study a real-life example of an organization experiencing an increase in firm performance based on a change in operating model. The project utilizes historical data of growth and average costs to determine the environment for the current year experiencing the change in operating model. It is determined that this study reveals a decrease of order costs, increase in data integrity …

An Investigation Of The Relationships Between And Among Power, Trust And Job Satisfaction Of Nurse Managers In Acute Care Hospitals Using Rogers Science Of Unitary Human Beings, Maureen A. Schneider

Seton Hall University Dissertations and Theses (ETDs)

Background: Defined as control and freedom, power is often characterized as hierarchical. Power-as-freedom exists as a unitary manifestation of the whole and is acausal. Thus a worldview that emphasizes mutual process rather than a causal (control) view supports a culture of trust in the healthcare environment that generates a committed and a thriving work force. When nurse leaders support a climate of trust, managers develop a sense of commitment to the organization which may lead to job satisfaction. However, there is a lack of empirical evidence supporting the relationship between power, trust and job satisfaction among nurse managers.

Purpose: The …

An Examination Of The Volunteer Coordinator's Influence On Church Volunteers' Intent-To-Continue At The Largest Protestant Churches, Jason Berton Golden

Dissertations

Volunteers contribute to the production of goods and services by easing the burden of the paid workforce while not increasing costs. Today’s volunteers tend to be highly trained, skilled professionals looking for a place to invest their time and skills. Churches are the largest single recipient of many volunteers’ efforts. Despite this fact, volunteerism is on the decline in churches.

Once recruited, attrition rates can climb as high as 40% in the first 12 months following training of volunteers. Therefore, the greatest challenge churches face is turnover. Not only does turnover lead to reduced production; it also incurs added expenditures …

Nonprofit Leadership: A Study Of Governance Changes Over Time, Daisha M. Merritt

Publications

This is a leadership study understood through board governance in nonprofit organizations. The study sought to discover if there were indicators of coercive institutional isomorphism occurring in human service nonprofit organizations in the United States. IRS 990 tax forms were compiled from 2008- 2012 to determine if there were increasing levels of reported governance practices. Methodology included factor analysis, comparison of means, trend analysis, and regression models. Results indicated that there is an overall trend of increasing reported practices of governance in human service nonprofit organizations. Board size is the most significant indicator associated with changes in reported governance practices. …

The Impact Of Employee Engagement And A Positive Organizational Culture On An Individual’S Ability To Adapt To Organization Change, Jane D. Parent, Kathi J. Lovelace

Management Faculty Publications

The purpose of this paper is to explore the connections between employee engagement, positive organizational psychology and an individual’s ability to adapt to ongoing organizational change. We review the literature on individual adaptability, positive organizational psychology, and employee engagement and propose a model that suggests that a positive work culture enhances employee engagement and in specific cases leads to increased adaptability. Suggestions for future research are provided with the intent to further the academic research in this area.

2015-03-19, Morehead State Board Of Regents

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

Communication And Identity -- How They Affect An Employee's Attitude And Behaviors Within A Merger Or Acquisition Environment, R. Todd Creasy

Student Scholarship

This paper presents the findings of a qualitative research study of the extent to which horizontal and vertical communication affect the three levels of employee identity – personal\, group or organizational – and its affect on employee attitudes engaged in merger or acquisition integration. A conceptual framework was proposed and conjectures tested via 19\, 60-90 minute interviews with professional level employees about their experiences in a positive and/or negative merger or acquisition business consolidation. The professionals were from a portfolio of industries and including banking\, telecommunications\, health care\, insurance\, manufacturing and information systems. The transcription analysis has led to an …

Assessing The Emphasis On Information Security In The Systems Analysis And Design Course, William David Salisbury, Thomas W. Ferratt, Donald E. Wynn

MIS/OM/DS Faculty Publications

Due to several recent highly publicized information breaches, information security has gained a higher profile. Hence, it is reasonable to expect that information security would receive an equally significant emphasis in the education of future systems professionals. A variety of security standards that various entities (e.g., NIST, COSO, ISACA-COBIT, ISO) have put forth emphasize the importance of information security from the very beginning of the system development lifecycle (SDLC) to avoid significant redesign in later phases. To determine the emphasis on security in typical systems analysis and design (SA&D) courses, we examine (1) to what extent security is emphasized in …

2014-2015 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2014-2015 Financial Summary of Morehead State University.

Electronic Health Records And User Participation: Digital Natives Versus Digital Immigrants, Deanna House, Rajat Mishra

Faculty Publications

The need for clarity in the healthcare management is a matter of frequent discussion and concern among healthcare professionals, practitioners, patients and academicians. Electronic Health Records would provide clarity, transparency, interoperability and transferability in the health care information and data of the patients. It will also reduce the human mistakes and will reduce the likelihood of wrongly reading or interpreting the information. This paper introduces this useful concept and links it to the two classes of health care practitioners- ‘digital natives’ and ‘digital immigrants’. The paper further identifies and discusses the relationship between user participation and system success and analyses …

Business Leadership Education: A Virtual Storytellers Exercise, Maria Mendez, Yue Cai Hillon, Khadija Al Arkoubi

Management Faculty Publications

Online courses are becoming popular in business education and require creative strategies to maintain students’ engagement and facilitate contextual and complex understanding of class concepts and theories. In this paper, we are proposing an exercise for online undergraduate Organizational Behavior courses to motivate students and enhance their understanding of class concepts through the use of storytelling. In this exercise, students work in teams to narrate stories that describe with rich detail different concepts and theories pertaining to team management in general and virtual team management in particular. The results suggest that students develop a higher level of critical thinking in …

The 'Free Purposing' Organization: Beyond Empowerment...Towards 'Engaged Commitment', Hani N. Boulos

Student Scholarship

Wide ranges of organizations are explicitly rejecting the norms of rational bureaucracy in designing and running their organizations. Grounded in a qualitative study of those organizations, this paper seeks first to identify some common structural commonalities, and differentiate them from the traditional hierarchies, and second to develop a theoretical framework for understanding them and assess the way they foster internal commitment for desired purpose. We interviewed 61 individuals from 12 organizations in diverse sectors and different geographic locations. We discovered emergent novel forms and practices. We developed a conceptual framework to capture the main discoveries, not as models of perfection, …