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Articles 661 - 690 of 1216
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Strategies To Improve Employee Performance In The U.S. Aerospace Industry, Nicole Therese Balderrama
Strategies To Improve Employee Performance In The U.S. Aerospace Industry, Nicole Therese Balderrama
Walden Dissertations and Doctoral Studies
Outsourcing is a sought out practice within business and, in particular, the U.S. aerospace industry; however, some outsourced firms cannot meet client expectations. The purpose of this single case study was to explore what strategies outsourced firm company leaders use to improve the performance of employees. The sample comprised 4 senior managers employed with a firm that has been producing parts for 109 years for a major aerospace company in Southern California. The conceptual framework for this study built upon systems thinking to identify the structure of the outsourcing and supplier relationship and Herzberg's motivation-hygiene theory to understand work motivation …
Servant Leadership, Organizational Commitment, And Perceived Organizational Support In The Restaurant Industry, Chee Kiong Piong
Servant Leadership, Organizational Commitment, And Perceived Organizational Support In The Restaurant Industry, Chee Kiong Piong
Walden Dissertations and Doctoral Studies
The high employee turnover rate in the U.S. restaurant industry constitutes a major expense for restaurants. The research problem for this study was to determine if restaurant employees' perceptions of their supervisor's servant leadership practices were associated with the employees' organizational commitment and perceived organizational support, which have been shown to reduce turnover. Greenleaf's servant leadership theory provided the theoretical framework. The research question for this study was whether restaurant employees' perceptions of their supervisor's servant leadership practices were associated with the employees' organizational commitment and perceived organizational support, thereby potentially reducing employees' turnover rate. A purposive sample of 88 …
Exploring Factors Influencing Information Technology Portfolio Selection Process In Government-Funded Bioinformatics Projects, Braulio J. Cabral
Exploring Factors Influencing Information Technology Portfolio Selection Process In Government-Funded Bioinformatics Projects, Braulio J. Cabral
Walden Dissertations and Doctoral Studies
In 2012, the National Cancer Institute's (NCI) Board of Scientific Advisors (BSA) conducted a review of the Center for Biomedical Informatics and Information Technology's (CBIIT) bioinformatics program. The BSA suggested that the lack of a formal project selection process made it difficult to determine the alignment of projects with the mission of the organization. The problem addressed by this study was that CBIIT did not have an in-depth understanding of the project selection process and the factors influencing the process. The purpose of this study was to understand the project selection process at CBIIT. The research methodology was an exploratory …
Strategies For Increasing Employee Engagement In The Service Industry, Tonia Ann Walker
Strategies For Increasing Employee Engagement In The Service Industry, Tonia Ann Walker
Walden Dissertations and Doctoral Studies
The annual loss to U.S. organizations consequential to a lack of employee engagement was approximately $300 billion in 2013. Employee engagement is vital to the business sustainability of an organization. The purpose of this qualitative single case study was to explore successful strategies that business leaders of a service organization used to increase employee engagement. The conceptual framework guiding this study was the behavior engineering model theory developed by Gilbert. A purposeful sample of 6 engineering managers was selected based on their success in creating strategies resulting in increased employee workplace engagement in a monopoly service organization in Connecticut. Semistructured …
Strategies Independent Coffee Shop Owners Require To Survive Beyond Five Years, Bruce Higdon
Strategies Independent Coffee Shop Owners Require To Survive Beyond Five Years, Bruce Higdon
Walden Dissertations and Doctoral Studies
Successful independent coffee shop owners in Washington struggle to compete with the larger coffee shop chains. The purpose of this qualitative multiple case study was to investigate what strategies owners of independent coffee shops in Washington use to survive beyond the first 5 years. Five independent coffee shop owners in Washington participated in the study and shared their practices and observations. Systems theory directed the study exploring the perspectives of successful independent coffee shop owners in Washington. Using communication skills and personal availability to answer questions and remain in contact throughout the research process built a rapport with participants. Data …
Patient Portals: Achieving Technology Acceptance And Meaningful Use In Independent Physician-Managed Practices, Kimberly W. Bartholomew
Patient Portals: Achieving Technology Acceptance And Meaningful Use In Independent Physician-Managed Practices, Kimberly W. Bartholomew
CCAC Theses and Dissertations
As the bulk of medical health records shift from paper-based file systems to electronic formats, the promise of the transformation process called healthcare reform included adding efficiencies to medical practice workflows, lower costs, improved quality of care and most important, and the freeing of patient information from traditional propriety silos. With this incoming largess of protected health information data now viewable through online patient portals, patients can be empowered to become educated and active in their own health care decisions, but only if they have admission to their information. A digital divide currently exists in many medical practices where only …
Business And Security In The Age Of Terrorism: The Long-Term Effects Of The September 11 Terrorist Attacks On Seaport Governance And Control, Daniel J. Ostergaard
Business And Security In The Age Of Terrorism: The Long-Term Effects Of The September 11 Terrorist Attacks On Seaport Governance And Control, Daniel J. Ostergaard
Theses and Dissertations
The primary research goal of this dissertation is to improve our theoretical understanding of the longterm effects of major transnational terrorist events on securityrelated institutional changes for business. To accomplish this goal, the September, 11, 2001, terror attack was chosen as the starting point for this research. The research context is the governance of seaport security. Using grounded theory to develop comparative case studies of several major security initiatives in the maritime industry after 9/11, this dissertation shows that a terrorist event initiates a process of institutional change that emerges over time as initial securityrelated ideas cascade into concrete actions. …
An Exploration Of Bullied Nurses, Witnesses, And A Hospital's Bottom Lline, Brenda Kay Williams
An Exploration Of Bullied Nurses, Witnesses, And A Hospital's Bottom Lline, Brenda Kay Williams
Walden Dissertations and Doctoral Studies
Nurses experiencing bullying or witnessing other nurses bullied may choose to vacate their hospital positions. Nurse attrition negatively impacts a hospital's bottom line, which can lead to insolvency and a lack of access to healthcare by patients. The purpose of this phenomenological study was to understand the choices nurses made regarding their careers after experiencing or witnessing bullying and to calculate a hospital's cost of loss. Freire's oppressed group theory provided the conceptual framework for the study. The basis of the research questions was to understand how the nurse felt when bullied or observing a coworker bullied, the actions taken, …
Nigerian Banking Governance, Leadership Style, And Performance During The 2008-2009 Financial Crisis, Adeola Oluwayemi Agbato
Nigerian Banking Governance, Leadership Style, And Performance During The 2008-2009 Financial Crisis, Adeola Oluwayemi Agbato
Walden Dissertations and Doctoral Studies
The 2008-2009 global financial crisis of financial systems negatively affected about 30% of Nigerian banks, leading to profitability issues. The profitability issues led to operational challenges, downsizing, and liquidation of some banks. The purpose of this correlational study was to examine the relationship between corporate governance structure, perception of leadership style, and bank performance. This study was grounded in agency theory and used survey and archival data. Survey data were collected from 11 participants employed by commercial banks located in Nigeria, using the Multifaceted Leadership Questionnaire. Corporate governance and bank performance data were collected from annual bank reports. The model …
Closing The Innovation Gap For Business Sustainability, Wayne Philip Stamler
Closing The Innovation Gap For Business Sustainability, Wayne Philip Stamler
Walden Dissertations and Doctoral Studies
Senior business leaders may deliberately impede innovation or inadvertently fail at creating a culture of innovation to foster new product development. The gap between desired and achieved levels of innovation is cause for concern. Addressing the innovation gap may require new ways of thinking from senior executives and a departure from a locked-in mindset to make the linkage between innovation, branding, and financial performance. In this quantitative research study, multiple regression analyses were used to examine and analyze the relationship between innovation rankings, brand valuation, and economic sustainability to address possible reasons for an innovation gap. The theoretical framework of …
A Multiple Case Study On Leader Support, Breastfeeding, And Work Commitment, Lisa Marie Rancourt
A Multiple Case Study On Leader Support, Breastfeeding, And Work Commitment, Lisa Marie Rancourt
Walden Dissertations and Doctoral Studies
In the United States, over 50% of women return to paid work after becoming mothers. Mothers who breastfeed are more likely to stop working than peers who chose to use infant formula. The purpose of this research was to explore work commitment among new mothers during the first year of their infant's life. Many of these mothers had skills that were imperative to organizational success, making their retention a priority. The relationship between leadership support for dual roles as mothers and employees had not received attention previously in the literature. This multiple case study analyzed the perceptions of new mothers …
The Merits Of Trust In Transformational Leadership, Yonnette Hyman-Shurland
The Merits Of Trust In Transformational Leadership, Yonnette Hyman-Shurland
Walden Dissertations and Doctoral Studies
Trust in transformational leadership is related to motivation, self-enhancement, and positive job outcomes. Trust in the leader-follower relationship, from the perspective of subordinates, has yet to be examined. Trust is considered an important factor when seeking to improve the chances for organizational success and positive job outcomes. The merits of trust in transformational leadership were addressed in this qualitative case study for the purpose of understanding the value of trust in leader-follower relationships viewed from the experiences of subordinates. Interviews were conducted with 30 participants from 2 organizations within the Newton and Rockdale counties located in the state of Georgia; …
Small Business Strategies For Sustainability Beyond 10 Years, Gabriel E. Warren
Small Business Strategies For Sustainability Beyond 10 Years, Gabriel E. Warren
Walden Dissertations and Doctoral Studies
Small businesses are vital to the health of the United States economy, as they account for approximately 50% of all jobs and 99% of all firms. Historically, there has been a problem with small businesses being able to sustain their operation beyond 10 years. The purpose of this multiple case study was to explore the business strategies some small business owners used to sustain their company beyond 10 years of operation. The sample consisted of 3 small business owners who have been in operation for 10 or more years in Birmingham, Alabama. The conceptual framework for this study was the …
Innovation Strategies Of Small And Medium-Sized Central North Carolina Discount Retailers, Godwin Oseloka Okonkwo
Innovation Strategies Of Small And Medium-Sized Central North Carolina Discount Retailers, Godwin Oseloka Okonkwo
Walden Dissertations and Doctoral Studies
In central North Carolina, small and medium-sized discount retailers have had a high failure rate, which is troubling considering that small businesses create jobs and drive successful innovation that is critical for economic development. The purpose of this phenomenological study was to explore experiences regarding successful innovation strategies of 20 discount retail industry owners and general managers located in central North Carolina. This study was grounded in Rogers`s diffusion of innovations conceptual framework and Christensen`s disruptive innovation theory. Data collection occurred through semistructured face-to-face interviews with owners and general managers of discount retail industry. Data analysis strategies included a modified …
Strategies For Managing An Age-Diverse Workforce In Curaçao, Yamil Walid Lasten
Strategies For Managing An Age-Diverse Workforce In Curaçao, Yamil Walid Lasten
Walden Dissertations and Doctoral Studies
Some business leaders find it challenging to manage individuals from different age groups; this is an issue, as organizations in many developed countries become more age-diverse. The purpose of this single case study was to provide business leaders with information about strategies top-level business executives and team leaders at a large company in Curaçao (a developed island nation in the Caribbean) use for enhancing productivity of an age-diverse workforce. The conceptual framework of this study consisted of generational theory of Mannheim. A key tenet of the generational theory includes that belonging to the same generational unit, generational location, and generational …
Extending Two-Dimensional Knowledge Management System Theory With Organizational Activity Systems' Workflow Dynamics, Dana Forrest Ladd
Extending Two-Dimensional Knowledge Management System Theory With Organizational Activity Systems' Workflow Dynamics, Dana Forrest Ladd
Walden Dissertations and Doctoral Studies
Between 2005 and 2010 and across 48 countries, including the United States, an increasing positive correlation emerged between national intellectual capital and gross domestic product per capita. The problem remains organizations operating with increasingly complex knowledge networks often lose intellectual capital resulting from ineffective knowledge management practices. The purpose of this study was to provide management opportunities to reduce intellectual capital loss. The first research question addressed how an enhanced intelligent, complex, and adaptive system (ICAS) model could clarify management's understanding of organizational knowledge transfer. The second research question addressed how interdisciplinary theory could become more meaningfully infused to enhance …
Employee Engagement And Organizational Profitability, Schrita Osborne
Employee Engagement And Organizational Profitability, Schrita Osborne
Walden Dissertations and Doctoral Studies
Disengaged employees typically cost U.S. corporations $350 billion annually. The purpose of this case study was to explore strategies that some communication business leaders used to engage their employees that resulted in increased profits. The target population consisted of 4 communication business leaders located in Jackson, Mississippi who possessed at least 1 year of successful employee engagement experience. The self-determination theory served as the study's conceptual framework. Semistructured interviews were conducted and the participating company's archived documents were gathered. Patterns were identified through a rigorous process of data familiarization, data coding, and theme development and revision. Interpretations from the data …
Strategies To Improve Project Management Maturity Processes, Walter H. Sargent
Strategies To Improve Project Management Maturity Processes, Walter H. Sargent
Walden Dissertations and Doctoral Studies
Information technology organizations lose significant competitive value when business leaders fail to use project management maturity (PMM) processes that enhance market delivery, reduce costs, and increase profitability. Using a multiple-case study, the researcher explored strategies that project leaders have used to improve PMM processes and expanded upon Kerzner's PMM model, which comprises 5 PMM levels essential for achieving repeatable project success. The researcher selected 20 project leader participants in the Southeastern region of the United States using a purposeful snowball sampling technique. In depth interviews were combined with archival and document exploration using a multiple-case study design where different types …
Needs Assessment As A Process For Change Management: Aligning Organizational Performance And Human Capital Investment With Strategic Planning And Change Creation, Abdulaziz Alshgeri
Needs Assessment As A Process For Change Management: Aligning Organizational Performance And Human Capital Investment With Strategic Planning And Change Creation, Abdulaziz Alshgeri
Wayne State University Dissertations
Research suggests that 70% of change management (CM) initiatives are considered unsuccessful. The most important reason for the dismal success rate of change initiatives is that they are driven by poor and invalid strategic decisions. Frameworks that businesses implement to secure sustainable long-term competitive advantages in the marketplace are often not effective. Therefore, decision-making related to improving results is critical, and must be based on an organization’s preset criteria. Creating and prioritizing key performance indicators direct leaders’ attention to effective change decisions. Prior research addresses several approaches to decide whether change is needed, such as statistical evidence, gut feelings, or …
Implementation Of Operational Excellence: Challenges Related To Employee Perception And Organizational Culture, Ruben Fontes
Implementation Of Operational Excellence: Challenges Related To Employee Perception And Organizational Culture, Ruben Fontes
Dissertations
Industries that are traditionally technical and hierarchical present a variety of challenges for today’s leaders, particularly given the rapidly evolving, technology-driven global business environment. In addition, the movement toward more collaborative and horizontal work environments encourages a uniquely collective perspective comprised of individuals who are expected to continually shift between innovation and conformance. Success in the contemporary business environment largely depends on a firm’s speed and efficiency in relation to its competitors, which challenges leaders to not only remain on the cutting edge of their respective industries, but also stay “in tune” with the inner workings of their organizations in …
Exploring Managerial Solutions For Faculty Satisfaction At Historically Black Colleges And Universities, Bridget Pinckney Dewees
Exploring Managerial Solutions For Faculty Satisfaction At Historically Black Colleges And Universities, Bridget Pinckney Dewees
Walden Dissertations and Doctoral Studies
American higher education in general, and Historically Black Colleges and Universities (HBCUs) in particular, have experienced a 30-year decline in faculty satisfaction, which has had a negative impact on overall institutional effectiveness. The purpose of this phenomenological case study was to explore managerial solutions for faculty satisfaction by applying Herzberg's 2-factor theory to the insights and experiences of 12 tenure-track faculty members at an HBCU in the southeastern United States. Data were collected through semistructured interviews. The results were sorted, coded, and organized using content analysis software into key Herzberg factors that influenced faculty satisfaction at the study site. Work …
Role Of Outsourcing In Stress And Job Satisfaction Of Information Technology Professionals, Janell Renee Robinson
Role Of Outsourcing In Stress And Job Satisfaction Of Information Technology Professionals, Janell Renee Robinson
Walden Dissertations and Doctoral Studies
Information technology (IT) outsourcing poses a potential job loss threat to IT professionals, which can decrease job security, job satisfaction, and organizational commitment. The problem that this study addressed was the perceived role of IT outsourcing in the job stress, job dissatisfaction, and turnover intention of IT professionals. The purpose of this study was to explore how job-related stress, job dissatisfaction, and turnover intention within the IT profession are influenced by outsourcing as perceived by IT workers themselves. Phenomenology was the methodology used, and the person-environment fit theory formed the theoretical framework for this study. The research questions addressed outsourcing …
Exploring The Influence Of Context On Resistance To Organizational Change Within A Virtual Faculty Workforce, David Starnes Starnes
Exploring The Influence Of Context On Resistance To Organizational Change Within A Virtual Faculty Workforce, David Starnes Starnes
Walden Dissertations and Doctoral Studies
Managers must know how to operationalize change, as well as manage the attitudes and emotions associated with transforming the organization. Managing the culture involved with organizational change is a challenge in any environment, and perhaps even more so when managing a virtual workforce. The problem addressed in this study was that while there is considerable research on organizational change, there is little research concerning the influence of trust in leadership, frequency of change, and history of change on virtual faculty resistance to change in higher education. As a result, there is a lack of knowledge and understanding regarding how context …
A Multiple Case Study Of The Influence Of Positive Organizational Behavior On Human Resources, Michelle Geiman
A Multiple Case Study Of The Influence Of Positive Organizational Behavior On Human Resources, Michelle Geiman
Walden Dissertations and Doctoral Studies
Organizations are looking for ways to have higher employee engagement and productive employees. A way that this may be accomplished is through Positive Organizational Behavior (POB) practices. There is a lack of knowledge surrounding the successes and failures of implementing a POB culture by human resource departments (HRDs). The purpose of this qualitative multiple case study design was to explore the influence POB practices have on HRDs. Specifically, the research helped to gain an understanding of how a POB strategy operates and affects HRDs. Items examined in the conceptual framework include a foundation in positive psychology theories and human resource …
The Effects Of Downsizing On Organizational Culture In The Newspaper Industry, Marcella Sweeney
The Effects Of Downsizing On Organizational Culture In The Newspaper Industry, Marcella Sweeney
Walden Dissertations and Doctoral Studies
The purpose of this case study was to explore the effects of downsizing on organizational culture based on the perceptions of contractors who work for an independent distributor in a large metropolitan city in the southern United States. Organizational culture is important to a company's overall success. Organizational culture theory was the basis for the conceptual framework of this study. Using a purposeful sampling approach and methodological triangulation of sources, 3 newspaper delivery contractors who experienced downsizing described their lived experiences. Participants completed the Organizational Culture Assessment Instrument (OCAI) and a qualitative questionnaire. The OCAI survey results were scored and …
Building And Maintaining Trust In Virtual Teams As A Competitive Strategy, Elizabeth Awajiigbanam Owonikoko
Building And Maintaining Trust In Virtual Teams As A Competitive Strategy, Elizabeth Awajiigbanam Owonikoko
Walden Dissertations and Doctoral Studies
Many virtual team leaders lack strategies to build and maintain trust among virtual team members, which affects performance and productivity. The purpose of this exploratory single case study was to provide organizational leaders with information about the strategies that virtual team leaders use to build and maintain trust among virtual team members to enhance job performance. Cognition-based and affect-based theories of interpersonal relationships were used as a conceptual framework. In-depth, semistructured electronic interviews were conducted with 10 virtual team leaders of a multinational global organization specializing in management consulting and technology services that has headquarters in Dublin, Ireland. Interview data …
Exploring Strategies To Gain Frontline Employee Buy-In During Change Initiatives In Manufacturing, Charles James Iv
Exploring Strategies To Gain Frontline Employee Buy-In During Change Initiatives In Manufacturing, Charles James Iv
Walden Dissertations and Doctoral Studies
The high failure rates of change initiatives threaten the sustainability of commercial printing operations. The focus of this qualitative multicase study was to research the strategies commercial printing managers use to succeed in gaining frontline employee buy-in during change initiatives to improve productivity and profitability in a manufacturing environment. The participants included four commercial printing managers from the Midwestern United States. Each manager had implemented successful change initiatives in the past 2 years and maintained profitability of the business for 12 months before the study. McGregor's (1960) Theory Y served as the basis for the conceptual framework. Data collection included …
Relationship Between Emotional Intelligence And Servant Leadership In Banking, Curtis J. Gregory
Relationship Between Emotional Intelligence And Servant Leadership In Banking, Curtis J. Gregory
Walden Dissertations and Doctoral Studies
U.S.-based financial institutions have experienced significant failure rates since the mid-1980s. The problem within the U.S.-based banking industry is that the focus of leadership development has been primarily on cognitive abilities, whereas interpersonal skills, such as emotional intelligence, have been neglected. Research has focused on U.S. bank failures from a risk mitigation, economic, or legislative perspective, creating a gap in research on leadership behavior. The purpose of this correlation study was to determine whether a significant relationship exists between emotional intelligence and servant leadership among leaders in the U.S. small business banking industry. The theoretical framework compared intelligence types to …
Successful Enterprise Resource Planning System Implementation: A Higher Education Managerial Perspective, Elizabeth A. Arthur
Successful Enterprise Resource Planning System Implementation: A Higher Education Managerial Perspective, Elizabeth A. Arthur
Walden Dissertations and Doctoral Studies
The overall success rate of implementing enterprise resource planning systems is about 30%. Guided by systems theory, the purpose of this qualitative single case study was to explore the strategies used to ensure a successful implementation by information technology managers working in higher education settings. The data were derived from semistructured interviews of 6 managers and documentation from a higher education institution in the northeastern United States that successfully implemented an ERP system. Data analysis consisted of reviewing interview transcripts, from which themes and patterns were identified and coded. Three recurring factors arose throughout the analysis involved commitment, communication, and …
Exploring The Process Of Lean Training In The Healthcare Industry, Rose Bailey
Exploring The Process Of Lean Training In The Healthcare Industry, Rose Bailey
Walden Dissertations and Doctoral Studies
Organizational leaders use lean training as a process improvement strategy to eliminate waste and inefficiencies in processes. Of the 91% of company leaders who believed lean training was important, 64% of those leaders expressed the perception that workers do not comprehend lean training and methodology. The purpose of this qualitative single case study was to explore how healthcare managers successfully implemented lean training strategies to combat escalating costs. The target population consisted of healthcare managers in a single rural care hospital located in Tennessee who had implemented lean training strategies to train staff in lean principles and lean tools. The …