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Interdisciplinary Narratives On Artificial Intelligence & Personnel Selection Systems, John Hunter, Melissa Intindola, Neil Boyd, Thiago Serra Azevedo Silva

Faculty Journal Articles

Artificial intelligence (AI) has quickly and persistently become a daily presence in our lives, and its omnipresence has eclipsed the speed with which scholars can fully assess its efficacy and pitfalls. AI’s ubiquity and the lack of a clear understanding of its implications for humanity has spurred scholars across disciplines to action, and scholars in the field of Human Resource Management (HR) have certainly joined the fray. As scholars with a variety of experience and scholarship across disciplines, we believe that the burgeoning conversation in the HR literature would significantly benefit from a greater presence of interdisciplinary knowledge.

Exploring Perceived Value Attributes Toward Spiritual Tourism In Vietnam: A Qualitative Approach, Lan Thi Huong Ho, Cuong Khoa Phan, Lien Tran Thi Ngoc, Rodney W. Caldicott

International Journal of Religious Tourism and Pilgrimage

Customer Perceived Value (CPV) has recently attracted a lot of interest in the tourism industry, both academically and empirically. To succeed in the tourist business, managers in the sector need a comprehensive understanding of how visitors’ perceptions of value dimensions connect to trip outcomes, such as overall satisfaction and behavioral intentions. This study aims to explore the tourists’ perceptions of the value of spiritual tourism services in Vietnam. A qualitative method was employed, which included nine in-depth interviews with tourism providers and representatives of spiritual sites, as well as a brief survey of 127 travellers who had already experienced spiritual …

Enhancing Mindfulness Through Communities Of Practice In Buddhist Spiritual Tourism: A Study Of Transformative Experience At Plum Village, Giang T. Phi, Trang Huong Pham Phd, Nam Vu

International Journal of Religious Tourism and Pilgrimage

Despite the growing interest in Buddhist spiritual tourism, there is a clear gap in the literature regarding the role of Communities of Practice (CoPs) in fostering transformative tourism experiences. This study investigates how CoPs at Plum Village retreats in France and Thailand facilitate transformative experiences and enhance mindfulness among participants in Buddhist spiritual tourism. Utilising qualitative methods, the study combines autoethnography—drawing on the lead researcher’s personal experience through daily reflexive journals—and participant observation of a focal ‘retreat family’ group of 15 participants at each retreat. Thematic analysis was applied to analyse the data, guided by two frameworks: Kirillova et al.’s …

From Meditation To Magic: The Spectrum Of Buddhist Tourism In Thailand, Brooke Schedneck

International Journal of Religious Tourism and Pilgrimage

Buddhism can conjure distinctive ideas and images for different groups of people, especially travelers to a Buddhist majority country like Thailand. Discussing three different modes of Buddhist tourism— meditation, magic, and mega statues— this article illuminates the varieties of Buddhist tourism in contemporary Thailand. While foreign visitors from Western countries are assumed by Thai Buddhist practitioners to favor engagement with Buddhism related to meditation, Chinese and Thai Buddhists are seen to appreciate Buddhism for its magical protective powers. Chinese tourists in particular are now being targeted to purchase products and experiences related to mutelu, which is a term for objects …

Analysis Of Pilgrimage To The Evangelical Lutheran Church In Zimbabwe (Elcz) Mission Centres, Rabson Hove

International Journal of Religious Tourism and Pilgrimage

A pilgrimage is usually a sacred journey undertaken by religious adherents to holy places associated with their own traditions. As religions grow, religious pilgrimage also expands as the members of the religious traditions continue to influence each other. These holy religious centres influence religious enrichment, enhancement, strength and growth. Members get in touch with their origins and the history of the expansion of their religion as they encounter their holy sites or centres. In the case of the Evangelical Lutheran Church in Zimbabwe (ELCZ), their important holy sites are missionary centres which are commonly located in rural Zimbabwe. The majority …

Exploring How Religious Tourism Influences The Motivation Of Young Thai Tourists In Bangkok., Arisara Seyanont

International Journal of Religious Tourism and Pilgrimage

Religious tourism in Thailand encompasses a wide range of tourism related to religion, including traditional festivals and various religious activities. Today, temples or religious places in Thailand have become tourist attractions that people pay attention to, including groups of teenagers. Young Thai tourists show interest and travel to temples to ask for blessings, seek more amulets, and participate in Dharma practices. Within this context, this study aims to explore the components of religious tourism that influence the motivation of young Thai tourists in Bangkok. The components of religious tourism consist of 5 dimensions: 1) architectural design, painting, and sculpture; 2) …

Regional Lending Market Structures And Cross-Class Social Capital’S Impact On Small Business Outcomes In The United States, Karl Guenther

Dissertations

This study examines whether regional lending market structures—specifically, the availability of capital from local credit unions—affects the success of small businesses in U.S. metropolitan areas. It investigates whether greater local credit union market share of lending capacity improves small business outcomes and whether this relationship is moderated by levels of economic connectedness, a form of cross-class social capital. The analysis further explores whether these moderating effects are especially pronounced for Black-owned small businesses. The study focuses on business outcomes in regions in 2021. Regression models are estimated using cross-sectional data from across 135, 301, and 375 metropolitan statistical areas based …

Problematic Smartphone Use Experiences Of Students, Gbolahan Olasina

The African Journal of Information Systems

Smartphones extend people's opportunities by improving their daily living and well-being. Hence, given the tool’s features and affordances that promote human development, smartphones facilitate the achievement of the individual liberties and freedoms of ordinary people. However, there are serious concerns about the emotional, social and cultural factors underlying smartphone usage patterns and their association with problematic use and depressive behaviors. Therefore, the overriding goal of the research reported on in this paper was to investigate how smartphone use influences individuals’ emotional wellness, interpersonal relationships and sociocultural contexts. Existing academic literature indicated that there was a need to investigate the intricate …

Beyond Compliance: Investigating The Motivational Power Of Equality, Diversity And Inclusion (Edi) In European Hospitality, Alessandro Ferrazza Dr

ICHRIE Research Reports

The base concept of this study is to explore the interrelationship between Equality, Diversity and Inclusion (EDI) practices, employee motivation and performance within the European Hospitality Industry. The research aims to identify the barriers and facilitators that shape motivational synergies stimulating performance outcomes, particularly for underrepresented employee groups. The researcher employed a mixed-methods approach underpinned by a pragmatic interpretivist framework. The findings revealed that there is wide use of discriminatory practices, limited career progression and poor work-life balance which act as significant demotivators (Siu et al., 1997). The study also reconceptualises EDI not merely as a compliance requirement, but as …

Are We Truly Diverse: Investigating The Diversity In Hospitality And Tourism Faculty Within The United States, Michael D. Caligiuri, Abigail Foster, Phillip M. Jolly, Miranda Kitterlin

ICHRIE Research Reports

Both practice and research within the hospitality and tourism field have grown increasingly concerned with issues of diversity, equity, and inclusion (DEI). Yet while a significant and growing body of research has looked into the drivers and effects of representation in the workplace, very little has investigated the state of diversity in hospitality and tourism faculties. This is a serious oversight, as faculty diversity has been linked to a number of individual, organizational, and societal benefits. Drawing on an in-depth investigation of the racial/ethnic and gender makeup of 57 hospitality and tourism programs in the United States, our results indicate …

The Effect Of Customer Perception Of Service Failure And Recovery On Relationship Dissolution Behavior: Evidence In Airline Services, Jihyo Moon, Sang-Lin Han, Jong Won Lee

Asia Marketing Journal

Many previous studies have been conducted on service failure and recovery, but the existing preceding studies are mainly focused on positive behavioral intentions such as loyalty, word of mouth intention and recommendation intention. Therefore, there is relatively little interest in customers’ negative behavioral intentions.

In today’s society where SNS is very developed, customers’ complaints or retaliatory actions can be spread to other customers without time and space limitations, which can have a great negative impact on the company’s image. In this respect, it is a very important task for service companies to examine the impact of service failure and recovery …

The Effect Of National Brand Failure On Micro-National Image And Attitudes Toward Other Brands: The Moderating Role Of Ethnocentrism, Lingge Jia, Seong Do Cho

Asia Marketing Journal

This study examines the effect of failures by prominent Korean brands on Korea’s micro-level national image and other Korean brands among Chinese consumers, focusing on technological capability and design dimensions, and the moderating role of consumer ethnocentrism. Data was collected through surveys that presented scenarios of varying degrees of brand failures and analyzed using AMOS and Hayes Process Macro. Results reveal that typical brand failures negatively affect perceptions of Korea’s micro-national image, particularly in terms of technology capability and design. Additionally, higher levels of ethnocentrism amplify the negative effect of brand failures on the design dimensions of Korea’s image. However, …

Giving Locally Or Globally? How The Destination Of Corporate Charitable Donations Shapes Consumer Brand Preferences, Ohjin Kwon, Young Jee Han, Hakkyun Kim

Asia Marketing Journal

We investigate how the geographic destination of charitable corporate donations influences brand preferences. We predict and find that consumers demonstrate a stronger preference for brands that engage in domestic donations as opposed to those that contribute to foreign causes. Additionally, we find that the preference for domestic donations is more pronounced among consumers exhibiting higher levels of nationalism and lower levels of residential mobility. Our research findings offer managerial implications for tailoring CSR strategies to resonate with specific consumer segments. We provide insights for companies aiming to optimize the impact of their philanthropic endeavors.

Saving Face While Earning Rewards: Reward-Both Referral Programs More Effectively Elicit Referrals For Experiential Purchases Than Reward-Me Programs, Hyunkyu Jang, Raj Raghunathan

Asia Marketing Journal

Companies offer rewards when an existing customer invites a new customer to try their product, but the recipient of the reward varies depending on the type of referral program. In Reward-Me programs, only the recommending customer is rewarded, while in Reward-Both programs, both the recommender and the recipient who acts on the recommendation are rewarded. We examined whether purchase type (material vs. experiential) moderates the impact of a reward program on referral likelihood. The results reveal that purchase type does moderate referral likelihood across the two types of reward programs: for material purchases, referral likelihood does not differ between the …

Hedonic And Utilitarian Products For The 21St Century: Classification Of Modern Product Categories, Jin-A Choi, Sufyan M. Baksh, Hyuk Jun Cheong

Asia Marketing Journal

Consumer purchasing behavior varies according to the type of product being considered. Notably, these behavioral differences become more salient depending on whether a product fulfills a utilitarian function or offers hedonic gratification. The present study aims to develop a novel product classification model that categorizes contemporary goods and services based on the extent to which they possess hedonic or utilitarian value. Methodologically, the study employed a two-stage approach. In the first stage, to identify appropriate products for inclusion in the classification model, the researchers conducted focus group interviews, a comprehensive literature review, and an analysis of major retailers’ websites. In …

Employee Training Methods On Performance, Retention, And Career Growth In A Multi-Skilled Workforce And The Impact Of Emerging Technologies, Julia Bellis

Research Awards

This research paper examines how different types of employee training like on-the-job training, micro-credentials and formal course can affect performance, retention, and career growth in today’s multi-skilled workforce. Many businesses will invest lots of money into training but struggle to understand whether these programs actually improve employee skills or provide positive return on investment. The literature shows that each training method has strengths and weaknesses and that their effectiveness depends on what industry it is used in, the skills that are required, and the resources that the company has. New technologies like virtual reality and extended reality also are changing …

Exploring The Role Of Transformational Leadership In The Health And Growth Of Nazarene Churches In The Africa East Field, Warren W. Rogers Iii

PhD in Organizational Leadership

The transformational leadership model is associated with positive outcomes in the follower experience, as well as in educational, healthcare, and business sectors. There is limited research on the impact of transformational leadership on church health and growth (George & Sreedharan, 2023; Kouni et al., 2018; Rahmatulloh et al., 2023; Tian & Guo, 2024). The purpose of this general qualitative study was to explore how transformational leadership contributes to the health and growth of Nazarene churches in the Africa East Field (comprising Burundi, Ethiopia, Kenya, Rwanda, South Sudan, Tanzania, and Uganda). Eight pastoral leaders were interviewed to share their thoughts, perspectives, …

An Exploration Of How Internally Driven Faith Leaders Attribute Outcomes: A Qualitative Case Study., Evelyn Cardenas

PhD in Organizational Leadership

Control is a key factor for understanding behavior, decision-making, and leadership. Whereas locus of control (LOC) explores a person’s belief about how much influence they have over their life (Rotter, 1966), God control explores how much influence a person believes God has over their life (Welton et al., 1996). In the context of faith leaders, the topic of control is nuanced, as two entities cannot be in control simultaneously (Slatinsky et al., 2022). There is ample research on LOC, sense of control, and leadership. There is also extensive research on faith leaders. However, research exploring internally driven individuals and faith …

Best Practices In Marketing And Creative Outreach For New Transportation Technologies, William Riggs, Caillou Dasalla, Cayden Rooney, Vaasu Bhartia

Mineta Transportation Institute

Emerging transportation technologies—including electric vehicles (EVs), micromobility solutions, autonomous vehicles (AVs), hyperloop systems, and mobility-as-a-service (MaaS) platforms—are rapidly reshaping mobility patterns and urban environments. As these innovations gain traction, it becomes increasingly important to address concerns, communicate advantages, and foster trust across communities. This project examines marketing best practices for promoting emerging mobility solutions, synthesizing insights from scholarly research, industry standards, and case studies of successful campaigns. Emphasis is placed on the shift toward “snackable,” visually engaging content delivered through widely used social media platforms such as TikTok, Instagram, and Snapchat, which are increasingly central to reaching diverse audiences. The …

Psychological Characteristics Of Board Secretaries And Information Disclosure Quality - An Empirical Analysis Based On The Questionnaire Survey And Interviews With Board Secretaries Of A-Share Listed Companies, Shuijun Dai

Dissertations and Theses Collection (Open Access)

The capital market functions fundamentally on the principles of information, and effective information disclosure acts as the cornerstone of its operation. At present, China's capital market is fully advancing the registration-based reform that is primarily focused on information disclosure. In this context, the secretary of the board of directors ("board secretary")—who serves as the legal officer tasked with overseeing information disclosure for A-share listed companies—plays a vital role in information release and transmission.

In the context of the comprehensive implementation of the registration system and establishment of an investor-oriented capital market, this study surveys over 400 board secretaries from A-share …

Women Leaders, Personality Traits, Leadership Self-Efficacy, And Leader Role Occupancy, Lisa M. Bragg

PhD in Organizational Leadership

The purpose of this quantitative, correlational study was to examine the relationships among personality traits (extraversion), leadership self-efficacy (LSE), and leader role occupancy (LRO). Grounded in trait theory and social-cognitive perspectives, the study examined whether (a) LSE related to LRO, (b) personality traits (extraversion) related to LRO, (c) personality traits (extraversion) related to LSE, and (d) LSE moderated the personality trait–LRO relationship. Participants completed the Big Five Inventory (John et al., 1991) and the Multidimensional Leadership Self-Efficacy Scale (Bobbio & Manganelli, 2009). The correlational methodology involved descriptive statistics, Pearson correlation, chi-square test of independence, one-way analysis of variance, and Hayes’ …

Unraveling Equity: The Consequences Of Dismantling Dei Initiatives In Education., James D. Upshaw

2025 Fall Honors Capstones Projects - Archive

Recent political and institutional shifts have led to the dismantling of Diversity, Equity, and Inclusion (DEI) initiatives across schools and universities, raising concerns about how these changes affect both students and the future workforce. This research investigates how the removal of DEI programs influences student belonging, academic access, and long-term workforce diversity. Using a mixed-methods approach, the study combines qualitative interviews with professors and students and quantitative analysis of enrollment, retention, and diversity data from universities affected by DEI policy changes. Preliminary findings suggest that dismantling DEI initiatives leads to decreased student support, reduced faculty morale, and declining representation among …

Do Financial Concerns Make Workers Less Productive?, Dua Khowaja

2025 Fall Honors Capstones Projects - Archive

Financial stress does not just affect people’s finances; it can change the way individuals behave. This project asks whether short-term financial difficulty damages worker performance or if alleviating it improves focus and accuracy. Using data from a field experiment in rural India, this study examine how labor payment timing variability is related to workers' productivity and error rates. The study randomized payment dates across a sample of employees, so that employees paid early can be compared to employees paid on standard or later dates. It investigates whether subsidy of payments relieves stress and enhances task performance by minimizing stress, enhancing …

The Intersection Of Managing, Leading, And Coaching: A New Discipline For Management Education, Maureen L. Mackenzie-Ruppel Ph.D., Phr, Capm, Icf-Pcc

Business: Faculty Presentations

Faculty must ensure that management education remains cutting edge and relevant to the needs of organizational leaders and to students’ academic and professional goals. This paper reports on a multi-phase research agenda that included in-depth interviews with the primary stakeholders of business education: (1) senior leaders/employers, (2) business faculty, and (3) MBA graduates who are now working professionals. The results report on potential benefits of integrating coaching skills, theories, and knowledge into management education.

Followership Theory In The Age Of Artificial Intelligence: A Phenomenological Study Of How The Integration Of Ai Into An Ai-Human Hybrid Cancer Research Team Affects Followership Characteristics, John F. Carrera

PhD in Organizational Leadership

Artificial intelligence (AI) is rapidly becoming part of cancer research teams, helping with data analysis, pattern recognition, and decision support. Although AI changes how work is completed, little is known about how AI changes how followers adapt when AI becomes part of the team. This study examined how AI influences followership characteristics within AIhuman hybrid cancer research teams. A qualitative phenomenological research design was used to explore the lived experiences of nine cancer research professionals who interacted with AI as part of their routine work. Semi-structured interviews were conducted, transcribed, and analyzed through multiple rounds of qualitative coding to find …

Investigating Organisational Ethical Transgressions: A Middle Management Perspective, Belinda Kit Wah Boey

Dissertations and Theses Collection (Open Access)

This study questions how large-scale ethical transgressions persist within organisations by focusing on the pivotal yet underexamined role of middle managers. Positioned between senior leadership and frontline employees, middle managers often determine the trajectory of reported misconduct. By analysing their responses to ethical concerns raised by subordinates, the study seeks to illuminate the processes that sustain or interrupt organisational inaction.

Using grounded theory methodology, in-depth interviews were conducted with middle managers across diverse sectors. The analysis yields a typology of five distinct handling strategies: creative compliance, face-saving resolution, informal influence, formal escalation, and strategic withdrawal. …

Understanding Career Advancement Challenges Of Mid-Level African American Leaders: A Phenomenological Case Study, Adrienne N. Long

PhD in Organizational Leadership

As workplace demographics become increasingly more diverse globally, the curation of organizational inclusion is becoming more dire (Shore et al., 2018). One workforce dynamic, however, has fundamentally remained unchanged: the underrepresentation of African Americans in executive or senior leadership roles (Beckwith et al., 2016). Despite tremendous legislative progress in gender and racial equality, a pervasive gap persists in organizational cultures that fail to intentionally and consistently provide equitable career advancement opportunities for African Americans to attain senior leadership roles. This study employed a phenomenological qualitative research methodology to examine the career advancement challenges faced by mid-level African American leaders and …

Fundamentals Of Business Communication Eco 21660 - Unit 2, Assignment 3: Key Concept Report, Catherine M. Young

Open Educational Resources

The Business Communications Key Concept Report assignment prompts students to "compose a business report using the analytical, indirect strategy business writing style." Students select a concept based on their interests and define it. They then select a company and discuss their concept within the context of the company. Students must access three outside resources for their report. A holistic rubric describes A-range, B-range, and C-range work. The assignment provides the foundation of Unit 2's oral presentation curriculum.

Las Mujeres Que Tejen Su Poder A Través Del Turismo: Video Documental En La Comunidad De Huilloc (Cusco, Perú), Adina Veloz-Remis

Peru: Indigenous Peoples and Globalization

This research examines how tourism has transformed the lives of Indigenous women in Huilloc, Peru, specifically through the sale of woven textiles. Through a documentary, the study analyzes how the commercialization of their crafts has expanded the economic opportunities available to the weavers, supporting their financial autonomy. It also explores women’s empowerment, including new gender dynamics, greater independence within the household, and increased recognition from the community. The use of documentary film allows the women's voices to be amplified in their own language and cultural context, reinforcing their capacity and autonomy to narrate their stories from their own perspective.

Barriers And Best Practices In Diversity, Equity, And Inclusion (Dei) Initiatives: A Case Study From The United States Aerospace And Defense Industry, Jeremy A. Bailey

Doctoral Dissertations and Master's Theses

The main objective of this study was to unpack the barriers around diversity, equity, and inclusion (DEI) initiatives, and then provide best practices to improve DEI efforts in the aerospace and defense (A&D) industry. There has been a multitude of research conducted on DEI in the past few years. However, very little research has focused on DEI practices in the A&D industry. This case study focused on one large company in this industry to explore and understand various aspects of DEI initiative implementation. As organizations strive to meet industry and client objectives, as well as address employee needs, two research …