Digital Commons Network^™

Performance Of The Public Service Bureaucracy: Urban, Rural, And Building Tax Service Model (Pbb-P2) Based On Information And Technology, Rahmawati Rahmawati, Raniasa Putra

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The community needs effective, efficient, and accountable public services, including tax services. The Urban & Rural Land & Building Tax (PBB-P2) is a new type of tax for the regions. In the course of its management, there are obstacles and problems. Among them, the community as taxpayers (WP) has difficulty fulfilling their obligations to pay taxes. In addition, the weak administration system of services to taxpayers is due to limited human resources (HR) facilities, infrastructure, organizations, and others. Regional Financial and Asset Management (BPPKAD) considers the bureaucracy too long and prone to deposit discrepancies. The research method used is descriptive …

The Influence Of Trauma And Tradition In Culinary Conformity And Chef Retention: Is Institutional Isomorphism Forcing Culinary Homogeneity Impacting Chef Retention?, Kevin Ward

Dublin Gastronomy Symposium

For chefs, the kitchen is not merely a workplace. It is a complex socio-cultural domain shaped by history, tradition, and societal expectations, where a separate world view is shared, along with the ritual customs, artefacts and practices that define them as a tribe. Indeed chefs have a distinctive transformative power as role models, with the capacity to bestow symbolic meaning to food, the fabric of our memories, societies, and daily practices. The culinary domain, like any other institution, is defined not solely by its creations, but also by its perpetuated lived experiences including traumas, memories or traces, created and preserved …

1 A Phenomenological Study Of The Lived Experiences Of Hospital-Based Physical Therapy Department Leaders’ Most Successful Change Management Initiative, Joseph Patanella

Seton Hall University Dissertations and Theses (ETDs)

ABSTRACT

A phenomenological study of the lived experiences of hospital-based physical therapy department leaders’ most successful change management initiative

Problem: Change management initiatives are consistently employed in healthcare to promote quality care. Of concern is that not all initiatives are successful. Individuals involved in successful change management can offer insight to those approaching initiatives.

Purpose: The purpose of this phenomenological study is to describe the lived experiences of hospital-based physical therapy department leaders’ most successful change management initiative.

Methods: The research design was a qualitative approach. A phenomenological research design was employed, using the voice of a group that has …

Back To The Office: Us Employee Reluctance And Re-Engagement Strategies, Khin Thaw Ta Chit

Student Theses and Dissertations

When the pandemic era was concluded, organizations were facing difficulties in bringing employees back to the office. The purpose of this study is to investigate dynamics influencing employee reluctance to be back to the office and to explore the effective re-engagement strategies aiming to propose effective strategies. Although there is a good amount of literature exploring the employee reluctance to be back to the office, there are gaps such as the need for post-pandemic studies and inclusive communication strategies, underscore the timeliness and relevance of the proposed thesis. By using a qualitative method, a survey utilizing Qualtrics Online Survey Software, …

A Phenomenological Study On The Perceived Impact Of Bass's Four I'S Of Transformational Leadership, Yarissa Marn

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe World of Warcraft game leaders’ perceptions of the impact on their guilds regarding Bass’s 4 I’s of transformational leadership.

Methodology: This qualitative study interviewed 13 World of Warcraft game leaders who have led their guild members for at least one year. The main source of data collection was semi-structured open-ended interview questions with other resources to include artifacts. The researcher coded and analyzed data for themes and patterns.

Findings: Several domains of Bass’s Four I’s Transformational Leadership framework were found to have an impact on World of Warcraft …

The Patterns And Structures Of Information Technology Departments In Higher Education, Curt Herridge

Education Policy and Leadership Theses and Dissertations

This study investigates the patterns and structures of the Information Technology (IT) department in US colleges and universities. It seeks to understand to whom the Chief Information Officer (CIO) reports, how the top level of the IT department is organized, and what functions the IT department offers. It then examines the university factors that are associated with variations. This quantitative case study uses primary data from the EDUCAUSE Core Data Survey (CDS) and IPEDS, combined with a novel dataset collected from university websites and AAU membership. The study employs Latent Profile Analysis (LPA) using IT variables to classify institutions into …

Formalized Succession Planning: A Need In East Tennessee Health Departments, Elizabeth A. Maples

Doctoral Dissertations and Projects

Gaps in employment competencies can hinder the government from serving the public and the community. The lack of succession planning and the turnover of employees can cause unnecessary strain and unstable situations within an organization. This problem can lead to decreased productivity. Undefined criteria for potential candidates remain an issue of succession planning because leaders have no best way to compare or evaluate applicants. With a growing need to fill jobs, employers complain about a lack of qualified workers. While research included the importance of succession planning, this study will include the need for a formalized succession planning process with …

Importance Of Intergenerational Leadership In Organizations, Kelta Tabaku Ms.

M.S. in Leadership

Abstract

This study delved into the details of leadership within intergenerational settings, spotlighting the pivotal role of effective communication and cultural comprehension. It underscores how intergenerational leadership shapes organizational dynamics, necessitating innovative methods and meticulous succession planning. The research emphasizes the imperative of acknowledging each generation's distinct contributions and the deployment of leadership training and mentorship initiatives to cultivate inclusive leadership spanning generations. This capstone research thesis aims to explore the challenges in executing effective intergenerational leadership practices in contemporary organizations, potentially uncovering issues like communication barriers, change resistance, or generational misunderstandings. The hypothesis posits that adeptly implemented intergenerational leadership …

The Importance Of Intergenerational Leadership In Organizations, Kelta Tabaku Ms.

M.S. in Leadership

Abstract

This study delved into the details of leadership within intergenerational settings, spotlighting the pivotal role of effective communication and cultural comprehension. It underscores how intergenerational leadership shapes organizational dynamics, necessitating innovative methods and meticulous succession planning. The research emphasizes the imperative of acknowledging each generation's distinct contributions and the deployment of leadership training and mentorship initiatives to cultivate inclusive leadership spanning generations. This capstone research thesis aims to explore the challenges in executing effective intergenerational leadership practices in contemporary organizations, potentially uncovering issues like communication barriers, change resistance, or generational misunderstandings. The hypothesis posits that adeptly implemented intergenerational leadership …

Small And Mighty: An Analysis Of Foundational Aspects Of Small Family Firms And Their Corporate Social Responsibility, Ashlyn Crosby

Accounting Undergraduate Honors Theses

This thesis investigates the foundational aspects of small family firms to understand how their unique characteristics create differences among various types of firms. This review examines five key business components: operations, longevity, innovation, succession, and decision-making within these firms. The analysis in this report focuses on businesses that operate within the United States. When considering the American economic model, it is also vital to consider the corporate social responsibility (CSR) of small businesses and, due to its emergence as an integral aspect of contemporary business practices, the impact on society, the environment, and stakeholders. While CSR is frequently associated with …

Co-Creating A Process Of Tacit Knowledge Seeking Using Appreciative Inquiry: An Exploratory Case Study, Kristina Lewis

Graduate Theses and Dissertations

In today’s dynamic workplaces, knowledge exchange among employees is vital for organizational innovation and competitive advantage. However, existing literature on knowledge management has primarily focused on knowledge sharing, neglecting the proactive process of knowledge seeking, particularly regarding tacit knowledge. This study aims to bridge this gap by exploring the social process of tacit knowledge seeking in the workplace. Using appreciative inquiry as a method for collecting data, this qualitative exploratory single case study examines how employees seek tacit knowledge in an international consumer products organization. Guided by a social constructionist framework and appreciative perspective, the study seeks to understand the …

Organizational Cultural Entrenchment: Exploring Cultural Antecedents Of Actively Destructive Employee Behaviors As A Manifestation Of Voice In Mergers And Acquisitions, Keith Dellano Holloway

Theses and Dissertations

Mergers and acquisitions are frequently leveraged as a vehicle for company growth. However, many of these transactions fail to yield a positive result and often cause a net loss of shareholder value.

There are many interrelated factors at work within a merger or acquisition. Structure, leadership, finances, strategic fit, market, and price are just a few variables to consider. However, the factor of culture, and the failure of cultural integration, has surfaced in literature as a significant contributor to losses within mergers and acquisitions.

This study built on the work of Harris, Hirschman, Kotter, and Schlesinger and examined the deleterious …

Does Contingent Reward Leadership Enhance Or Diminish Team Creativity? It Depends On Leader (Un-) Predictability, Debjani Ghosh, Martin Buss, Amita Shivhare

Management Faculty Publications

Although prior research has shown that reward provision might sometimes increase creativity, little is known about how leadership that clarifies effort-reward contingencies (i.e., contingent reward leadership) is related to team creativity. Drawing on the theory of learned industriousness, we argue that contingent reward leadership can enhance team knowledge exchange and, in turn, team creative performance. However, we propose that this relationship is moderated by leader unpredictability, which can create uncertainty about resource allocation, thereby undermining the otherwise positive effect of contingent reward leadership. In a two-source, lagged design (three-wave) field study with data from 60 organizational teams, we found a …

Relationships Among Crisis Leadership, Innovation Capability, Implementation Of Business Continuity Management, And Sustainable Performance In The Covid-19 Pandemic, Daniel Kurniawan, Damelina Tambunan, Grace Citra Dewi

The South East Asian Journal of Management

Research Aims: This study explores the dynamics between crisis leadership (CLE) and sustainable performance (SP) during the COVID-19 pandemic, investigating the mediating roles of innovation capability (IC) and business continuity management (BCM).

Design/Methodology/Approach: Utilising questionnaires from 209 respondents and employing quantitative approaches, this research examines the connections between CLE, IC, BCM, and SP, employing PLS-SEM for analysis.

Research Findings: CLE significantly influences both IC and BCM, while IC positively impacts SP. This study also highlights the moderating roles of IC and BCM in enhancing organisational resilience.

Theoretical Contribution/Originality: The study unveils the substantial influence of CLE on IC and BCM, …

Resilience, Self-Efficacy, Openness To Change, And Innovativeness Of Msme Owners: A Quantitative-Qualitative Integration Before, During, And After The Covid-19 Crisis, Imelda T. Angeles

The South East Asian Journal of Management

Research Aims: Micro, small, and medium-sized enterprises (MSMEs) have consistently demonstrated their resilience in the face of economic challenges, particularly during crises. This study delves into how the experiences of MSMEs before, during, and after the COVID-19 crisis have translated into resilience, self-efficacy, openness to change, and innovativeness as they responded to the unprecedented challenges posed by the pandemic.

Design/Methodology/Approach: This mixed-methods study combines the quantitative analysis of the characteristics of MSME owners with their narratives of their experiences during the COVID-19 crisis, translating adversity into an opportunity.

Research Findings: The integrated results showed how the quantitative-qualitative insights enabled a …

Civil Service Merit And Employment At Will Personnel Systems: The Role Of Transformational Change Leadership In Public Sector Recruitment, Hiring, Promotion, Retention, And Succession Planning, Angela Lauria-Gunnink

Dissertations

Purpose: This nonexperimental, descriptive, and comparative study aimed to identify and describe the differences between Public Sector HR Association (PSHRA) professionals who worked in a state or local government civil service merit or employment at will (EAW) personnel system.

Methodology: This nonexperimental, descriptive, and comparative study identified and described the responses of 214 state and local government PSHRA professionals throughout the United States, focusing on their respective personnel systems. The researcher collected data and tabulated descriptive statistics and z scores to compare and statistically determine the differences between the two public sector personnel systems.

Findings: The 214 PSHRA professionals who …

Adaptive Leadership: Nurse Executives Building Organizational Adaptive Capacity During Times Of Crisis, Challenge, And Change, Kristian Poitier

Dissertations

Purpose: The purpose of this exploratory phenomenological study was to identify and describe the strategies used by nurse executives in acute care hospitals to build an adaptive capacity based on the five key characteristics of adaptive leadership identified by Heifetz et al. (2009).

Methodology: This qualitative phenomenological study identified and described the perceived impact of adaptive leadership on building an organization’s adaptive capacity as perceived by nurse executives in acute care hospitals, for-profit and not-for-profit, with the title of chief nursing officer (CNO) or chief nurse executive (CNE) in Southeast, West, and North Florida. The researcher was part of a …

Hypocritical Management Studies, Khang Lê

Emancipations: A Journal of Critical Social Analysis

The assertion “critical management studies is dead. It died a long time ago” (O’Doherty and Jones, 2005, p. 6) has aged poorly. Critical Management Studies lives on, stronger than ever. The term itself even gets title case capitalization. Responding to the call to “investigate the production of theories that pose as radical without challenging the status quo”, I offer my critique of Critical Management Studies. Critical Management Studies provides critical perspectives on established management theories and practices. It aims to encourage micro-emancipations and propose radical alternatives for organizational life. However, I argue that, in the current backdrop of neoliberal academia, …

The Impact Of Using Standard Quality Measures Such As Iso 9001:2015 On Emerging Software Companies Created With Agile Methodologies., Elisa Orillac

Harrisburg University Dissertations and Theses

This qualitative research aimed to analyze the impact of applying quality measure standards, specifically ISO 9001:2015, in emerging software companies that have decided to manage their projects through Agile methodologies. While Agile methodologies are well known for their continuous delivery of software, the quality that results from these projects is not always guaranteed. This research aimed to evaluate what benefits in terms of cost, timely delivery of working software, and production have companies who already applied QMS had. Or, if applying the QMS had a negative result, why was this the case? The hypothesis for the research was that those …

Perception Of Emotional Intelligence And Self Efficacy For School Business Officials At K-12 Districts, Agha Mirza

Dissertations

Purpose: The purpose of this quantitative, correlational study was to investigate the relationship between emotional intelligence and self-efficacy in Chief Business Officials (CBOs) working in School Districts in the state of California.

Methodology: The primary objective of this study was to examine the relationship between emotional intelligence and self-efficacy characteristics, employing a quantitative, correlational research design. The study involved a non-experimental approach to establish correlations between the identified variables and an explanatory design to elucidate the relationship between variables. Correlational research has been established as the most effective approach for examining correlations between phenomena and distinct population samples, which made …

Strategies For Maintaining The Financial Viability Of Behavioral Health Programs, Antonia Alford

Walden Dissertations and Doctoral Studies

No abstract provided.

Examining The Predictive Validity Of A Managerial Coaching Scale: A Longitudinal Study, Katherine Stone, Kim Nimon, Andrea D. Ellinger

Human Resource Development Faculty Publications and Presentations

Managerial coaching remains a widespread and popular organizational development intervention applied across numerous industries to enhance critical workplace outcomes and employee attitudes, yet no studies to date have evaluated the temporal precedence within these relationships. This study sought to assess the predictive validity of the widely used Employee Perceptions of Supervisor/Line Manager Coaching Behavior Measure managerial coaching scale (CBI), employing a longitudinal design and following the testing of the causal hypothesized relationship framework. Three hypotheses were evaluated using three commonly associated variables with managerial coaching (role clarity, job satisfaction, and organization commitment), using longitudinal data collected over two waves from …

How Does The Pace Of Digital Transformation Affect Team Viability And Performance? — The Role Of Adaptive Response, Jing Tian

Dissertations and Theses Collection (Open Access)

The national strategy of “Digital China” implemented in 2021 has catalyzed efforts to bolster the digital ecosystem across industries. With pervasive claims of digital transformation and upgrading by nearly all enterprises, digital technology permeates various sectors. This study explores, from the perspective of working teams—the smallest unit within enterprise production organizations—how the pace of digital transformation influences team viability and performance. It investigates the transmission mechanism of this effect and identifies influencing factors.

Drawing from extant research on the impact of digital technology on organizations, trends in organizational change, and psychological research on team behavior, this study establishes a theoretical …

Can Organizational Focus On Responsible Ai Lead To Improved Ai Adoption By Employees?, Seema Chokshi

Dissertations and Theses Collection (Open Access)

The duality inherent in Artificial Intelligence technology entails that while AI has the potential to bring about transformative benefits to organizations, unintended consequences of AI applications could lead to biased and discriminatory outcomes, which could have negative consequences for the organization and society in general. Concerns about such unintended consequences are an impediment to AI adoption where unwilling employees and practitioners often fear ethical breaches, thereby, negatively impacting their engagement with AI driven applications. In response to these concerns various organizations and regulatory bodies have developed governing frameworks broadly known as Responsible AI standards, that set guidelines to design, …

Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.

Doctor of Education (Ed.D)

The purpose of this phenomenological study was to discover which experiences from the COVID-19 pandemic led to leadership and organizational changes within nonprofit organizations located in southern Florida. Data for the study were collected by interviewing leaders of five nonprofit organizations that provided human and social services to individuals and families before, during, and after the pandemic. The participants discussed some of the challenges they experienced with social distancing protocols, service delivery continuity to service users, and the concerns among staff and volunteers. Four themes were common among the participants of the study: operational restrictions, technological adaptations, staff morale and …

Research On The Influence Mechanism Of Digitalization Degree On Manufacturing Enterprise Performance, Dandan Wang

Dissertations and Theses Collection (Open Access)

The application of digital technologies has changed the operation model of traditional industries, and promoted the development of emerging industries. More and more manufacturing enterprises have started or completed digital transformation, and tried new ways of development.

With the advancement of digitalization, the influence of the degree of digitalization on high-quality economic development has attracted great attention from scholars at home and abroad. Although significant resources are put into digital transformation, which is deemed as a strategic core, the specific influence paths of the degree of digitalization on enterprise performance have not yet been fully explored. In the digital era, …

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

The Effects Of Covid-19 Stressors And Supervisor Support On Emotional Exhaustion And Work Engagement, Meiqiao Gu

Psychology Theses & Dissertations

Since the onset of the COVID-19 pandemic, working conditions have worsened, subjecting employees to numerous stressors. Analyzing the impact of COVID-19 stressors on employees‘ well-being and work motivation is crucial. The job demands-resources model (JD-R; Demerouti et al., 2001a) provides a framework for evaluating how COVID-19 stressors affect employees‘ well-being and motivation in the workplace. Given the complexity of job characteristics during the COVID-19 pandemic, coupled with challenges in obtaining adequate support from supervisors who are also facing considerable work pressure, this study examines the continued relevance of the JD-R model in this evolving work environment. Specifically, four hypotheses were …

دور القيادة المستنيرة في ادارة التغيير التنظيمي: دراسة استطلاعية لآراء عينة من العاملين في مديرية توزيع كهرباء مركز نينوى, نور عزيز فتاح

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث الحالي الى اختبار دور القيادة المستنيرة بوصفها متغير مستقلاً بأبعادها المتمثلة بـ (القدوة , المطور , الخدوم , المغير , الرؤيوي , المتصل) في ادارة التغيير التنظيمي بوصفها متغيرا معتمدا من خلال أبعادها والمتمثلة بـ ( التغيير في الهيكل التنظيمي, التغيير في الثقافة ,التغيير في التكنولوجيا, التغيير في المهام), تم استخدام الاستبانة كأداة رئيسية لجمع البيانات وتحليلها بالطرق والوسائل الإحصائية وتبنى البحث المنهج الوصفي التحليلي في تفسير وتحليل البيانات والذي يعد من اهم مناهج البحث العلمي وذلك بسبب شموليته ومرونته البحثية الكبيرة التي يوفرها للباحث لتشخيص ودراسة الواقع بدقة عالية, ولقد اختيرت مديرية توزيع كهرباء مركز نينوى في …

Assessing The Asymmetric Cost Behavior In China, Yuxin Shan, Vernon J. Richardson, Peng Cheng

Accounting Faculty Publications and Presentations

Purpose

A country’s institutional environment influences every facet of its business. This paper aims to identify institutional factors (state ownership, government attention on employment and employees’ educational background) that affect the asymmetric cost behavior in China. Design/methodology/approach

Using 2,570 listed firms’ data between 2002 and 2015, we use empirical models to explore the effects of state ownership, government attention on employment and employees’ educational background on the asymmetric cost behavior in China. Findings

This study found that the asymmetric cost behavior of central state-owned enterprises (CSOEs) is greater than local state-owned enterprises (LSOEs). Meanwhile, the empirical results show that government …