Digital Commons Network^™

Digital Science: Electronic Association And Groupware In Facilitating Third Sector Research, Roger A. Lohmann

Faculty & Staff Scholarship

In thinking about the application of computers and the internet technology to problems of association, collaboration and civil society we need to get beyond the current state of mimicking existing social processes and discover new ways to extend and enhance those social processes.

Members In Small Local Public Accounting Firms, September 1997, American Institute Of Certified Public Accountants (Aicpa)

Newsletters

No abstract provided.

Members In Large Public Accounting Firms, September 1997, American Institute Of Certified Public Accountants (Aicpa)

Newsletters

No abstract provided.

Members In Medium Public Accounting Firms, September 1997, American Institute Of Certified Public Accountants (Aicpa)

Newsletters

No abstract provided.

A Test Of A Rapid Developer Model: Workplace Factors Associated With Learning And Development, James A. Alexander

Dissertations

The speed at which individuals and organizations learn and develop is a vital contributor to organizational change and organizational effectiveness. This study postulated the notion of "rapid developers”, those persons who learn and acquire job competence more quickly than their peers. The purpose of this study was to identify, define, and differentiate the factors associated with "rapid development."

The author constructed a rapid developer model based upon the review of the disciplines of training, performance technology, total quality, organization learning, and organization culture. The model identified and defined the contextual factors that could be expected, based on an understanding of …

A Structured Approach To Training And Development Programs For Business And Organizational Leaders, Thomas M. Burns

Critical and Creative Thinking Capstones Collection

This paper addresses and integrates two issues. Its first premise is that training and development programs in most organizations are often poorly planned or randomly implemented, a condition which undermines much of the potential benefit these programs may offer. Secondly, the paper argues that the development and application of critical and creative thinking skills, traditionally applied only in educational settings, can also serve businesses in very important ways. Towards the integration of these two issues, a six-stage model is presented that can serve to coordinate the process of personnel development in organizations. It is highlighted by the identification and application …

Members In Internal Audit, May 1997, American Institute Of Certified Public Accountants (Aicpa)

Newsletters

No abstract provided.

End User Perception And Software Quality Assessment, K L. Nance, M Strohmaier

Journal of International Information Management

The topic of software quality assessment is at the forefront of the software engineering movement. Many models of organization and quality control exist which serve to foster software quality and reliability (Bloom, McPheters & Tsiang, 1973; Brandl, 1990; Comer, 1988; Dunn, 1990; Kaplan, Clark & Tang, 1994; Livson, 1988; Musa, lannino & Okumoto, 1987). Some models now consider the software engineering project team and end users, but most still treat them as static contributors to the system. Major factors often ignored in most conventional models include the cybernetics of the process, and human factors which have a significant impact on …

Maturity Model Linkages Between Software Development Teams, Users And Quality, Eugene G. Mcguire

Journal of International Information Management

Information Systems literature has shown clear linkages between the selection of software development methodologies, the actions of software development teams, overall product quality, and user satisfaction. Rarely are these linkages emphasized, however, in current research on process improvement. This paper examines the convergence of these areas and discusses current research designed to further explore these linkages within the Capability Maturity Model (CMM) framework.

1996-1997 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

1996-1997 Financial Summary of Morehead State University.

An End User's Model For Communications Technologies In The Twenty First Century, Antony Coulson, C.E. Tapie Rohm Jr

Journal of International Information Management

This paper presents an end user's model for understanding the use of communications technology or media in the 21st century. The rapid advancement of communications technologies like Email, Group Decision Support System and Video Conferencing are not being taken advantage of today. A model is presented and then explained in terms of the existing technology. A review of the literamre is provided at each step of the way. A table summarizes the information reviewed.

Preparing For A Change: A Planning Framework For Business Process Reengineering, Chung Kim, Heidi Perreault

Journal of International Information Management

Business Process Reeingineering (BPR) projects offer organizations a means for improving their business processes. The high failure rate associated with BPR projects points to the need to have detailed plans designed prior to introducing change. This article provides a planning framework modeled on Lewin's three-stage change model. The framework incorporates both social and technical aspects of the project. The framework presented is a comprehensive planning process. It presents a guideline for establishing a solid foundation prior to implementing change. Although good planning cannot guarantee success, success without planning is impossible.

Organizational And Social Systems, Ronald James Snelson

Theses

This project explores systems theory and practice as applied to Communications. A system is an organized or complex whole; an assemblage or combination of things, or parts forming a complex or unitary whole. A system is made up of (1) inputs, (2) operations (or processes), (3) outputs. Each interacts with, and is dependent on the proper functioning of the other. If something happens to one part the others parts are affected. Thus, within an organization, what happens to one can affect the whole.

An organization is a system. The systems approach has three goals: ( 1) to define relationships both …

Working With Your Employees To Move Through Change Using Communication And Motivation: A Case Study, David G. Buck

Theses

This thesis focuses on effecting change in a government agency by the use of communication, motivation through incentives, and other management tools.

The United States Army Reserve Personnel Center (ARPERCEN) manages, trains, and mobilizes Army personnel. Its largest directorate is the Personnel Records Management Directorate, which houses the Accessions Division. At least 200,000 hard-copy personnel records pass through the Division for verification and processing in a typical year.

Eighty percent of hard-copy records transferred to ARPERCEN were also transferred electronically; however all were band-processed as if new. This entire accessioning process was redundant and inefficient.

Change was coming. The Reserve …

Managed Care: The Questionable Triumph Of Financial Management, Roger A. Lohmann

Faculty & Staff Scholarship

Managed Care is a generic term for a broad and constantly changing mix of health insurance, assistance and payment programs which seek to retain quality and access while controlling the cost of physical and mental health services. The introduction of managed care fundamentally transforms the traditional “agency” relationships on which modern social work was built. Little research on its impact on social services is currently available. The managed care model, with its distinctive external patterns of accountability, raises serious questions about the continuing viability of the “social agency” model of practice to which social work has been committed for most …

Managing Change Without Changing Managers: An Investigation Of Influences On Decision Making Performance Of Public Sector Managers Within Novel And Complex Environments, David Clark-Murphy

Theses: Doctorates and Masters

This study examines relationships between the cognitive and decision making styles of individual managers, and their decision making performance , within public sector environments during structural and cultural reform. The main purpose is to develop a more effective means of matching managers to their novel and complex working environments, to minimise staff turnover and improve productivity.

User Empowerment During A Coercive Organizational Transformation Enabled By Information Systems Change, Albert Huang, Leon Kappleman, Victor Prybutok, G. Maples

Eberhardt School of Business Faculty Articles

Examines the effects of a small empowerment during the information system conversion phase of a directively managed transformation. Motivational benefits of employee empowerment in facilitating organizational change and promoting organization effectiveness; Use of a participative, collaborative or consultative change-management strategy; Important objective of information system development; Details on the study and its findings.

How A Service Company Expanded From A Regional Into An International Operation?, Hannah Alper

Graduate Student Dissertations, Theses, Capstones, and Portfolios

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Cpa Management Consultant, Fall 1996, American Institute Of Certified Public Accountants (Aicpa)

Newsletters

No abstract provided.

Measuring Organizational Climate For Diversity, Amy L. Vick

Psychology Theses & Dissertations

The Climate for Diversity Index measures three dimensions associated with the ability of organizations or units to create an environment that allows members of all sociocultural backgrounds to participate and fully develop. The climate for diversity impacts individual outcomes such as general job satisfaction, affective commitment, identification with a psychological group/department, organizational citizenship behavior, and the intent to turnover. Several structural models depicting the relationship between the climate for diversity and the individual outcome variables were examined. Significant differences in perceptions of the climate for diversity are predicted by ethnicity, disability, and position. Data were provided by 319 members of …

The Cluster Connection - Volume 6, Issue 2 - September 1996, Nova Southeastern University

The Cluster Connection

No abstract provided.

Empowerment As An Organizational Tool For Increasing Competitiveness: A Case Study, Carl D. Sweet

Theses and Dissertations

This thesis explores the use of employee empowerment as a means of improving organizational competitiveness in the marketplace. The methodology used is a case study of a small, private-sector company that used this strategy to improve its productivity, product quality and profitability. The results of this research were then examined to determine whether the successful practices identified in this organization can be applied to Air Force attempts to adopt employee empowerment. The paper summarizes the organizational characteristics generally present where employee empowerment has been successfully implemented, as reported in current management literature, including the following: (1) company culture conducive to …

Consolidation And Realignment Of Base-Level Support Equipment Maintenance, James C. Katrenak

Theses and Dissertations

The adoption of the 'Objective Wing' organization in the U.S. Air Force has realigned many base-level maintenance functions. Support equipment is currently maintained and accounted for by several units under the Logistics Group Commander. This research determined the feasibility and consequences of consolidating or realigning maintenance of powered and non-powered AGE, MMHE, engine trailers, and vehicles into one consolidated maintenance shop or unit per base. This study consulted many sources, ranging from occupational survey reports and career field education and training plans to actual field observations of maintenance processes and unstructured interviews of personnel and supervisors. This study determined that …

Implementing Total Quality Management In Business And Academe: A Case Study, Nancy O. Bartell

Electronic Theses and Dissertations

Total quality management (TQM) is a philosophy and process that has been successfully implemented in many business firms. Other organizations, including institutions of higher education, have become increasingly interested in adopting it. It is likely that facilitators need to be cognizant of organizational differences and adjust facilitation methods and strategies accordingly. This dissertation is an exploratory study designed to examine the role of the TQM facilitator in diverse settings. Specifically, the study is an in-depth two-case research study of TQM implementation in an international manufacturing firm and a regional institution of higher education. The primary foci of this dissertation are …

Team Network News, July 17, 1996, American Institute Of Certified Public Accountants. Communications Implementation Team

Newsletters

No abstract provided.

An Analysis Of Structure, Organization, And Activities Of Community Dispute Resolution Centers In Virginia, Terri Colby Barr

Theses and Dissertations in Urban Services - Urban Management

This study is a comparative analysis of the structure, organization and activities of the nine non-profit (501 (c)(3)) mediation centers for the resolution of dispute (CDRC) in Virginia. Data for the analysis was collected through on-site interviews, in-depth case studies, and discussions with the leadership of the centers.

The CDRCs suffer from funding shortfalls which pressure them to shift their attention away from their mission. They are dependent upon the state's court contracts for mediation services in order to financially supplement their pro bono mediations and to generate operating capital. The large-budget CDRCs provide a considerable number of pro bono …

Cross-Cultural Differences And Intercultural Cooperation In The Context Of Change And Uncertainty: Americans And Finns In The Workplace, Maija Llisa Herweg

Engineering Management & Systems Engineering Theses & Dissertations

American and Finnish workers in financial institutions in the United States and in Finland were interviewed in their respective languages to explore cross-cultural differences in response to change and uncertainty in the work place. Changes were explored in the domains of organizational, process, procedure and work content, and technological changes in the work place. As a point of departure for this study, Hofstede's IBM study, as it pertains to Uncertainty Avoidance--a measure he used to evaluate culture-based resistance to change--was used for this study.

Differences in the kinds of change considered difficult to adjust to were found in the cross-cultural …

The Role Of Leadership And Cultural Contingencies In Total Quality Management In Central America, Asbjorn Osland

Faculty Publications, School of Management

No abstract provided.

Legal Issues In Affirmative Action: Recent Developments On Executive, Judicial, And Legislative Fronts, Stan Malos

Faculty Publications, School of Management

No abstract provided.

The Effect Of An Integrated Library Computer System On Job Characteristics In Public Libraries, Richard J. Harris

Theses and Dissertations in Urban Services - Urban Management

This study investigated the effects of computerization with an integrated library system (ILS) on job characteristics in public libraries.

Two different but complementary research design components were used. One component consisted of a case study of the Norfolk (Virginia) Public Library, where an ILS was implemented between 1988 and 1995. The case study relied on data from interviews, archival sources, and questionnaires. The other component was a mail survey of public library workers across Virginia.

Case study interview data was analyzed by coding. Time series analysis was used to examine trends in budget and staffing. Pattern matching logic was used …