Digital Commons Network^™

Emotional Intelligence Competencies In Physician Leaders: An Exploratory Study, Michael J. Deegan

Student Scholarship

A theory of behavioral competencies associated with emotional intelligence that influence job performance, was tested in physicians who hold leadership positions in their organization. An emotional intelligence competency ( EIC ) survey ( the ECI-2 ) that measured eighteen competencies distributed among four cluster groups ( self awareness, self management, social awareness, relationship management ) was administered to physician leaders and their supervisors, peers and direct reports. The resulting 360 degree assessment permitted a comparison of the physician leaders self assessment scores with one another and those working closely with them. In addition, independent objective and subjective measures of physician …

Research Opportunities In Internal Auditing, Douglas F. Prawitt

Faculty Publications

This chapter discusses staffing and managing the internal audit function (IAF) as a component of organizational governance, and has two main purposes. First, it familiarizes interested practitioners and researchers with current trends and issues in staffing and managing the IAF. Second, it suggests questions and topics for future thinking and research among practitioners and academics. Managing and staffing an IAF is a vast and complex undertaking that remains relatively unexplored by rigorous research. The chapter contains several citations to practitioner information and academic research, but it does not attempt to include a comprehensive literature review of all relevant articles or …

The Duality Of Race And Gender For Managerial African American Women: Implications Of Informal Social Networks On Career Advancement, Gwendolyn Combs

Department of Management: Faculty Publications

Research suggests that women have progressed in equalizing their representation, status, and earning power as managers in organizations. These improvements may not reflect the career advancement of managerial African American women. African American women contend with the convergence of race and gender in improving their organizational standing and career advancement opportunities. The literature on workplace social networks indicates that informal more than formal socialization systems are salient in advancing careers. Due to the duality of race and gender, African American women in managerial and executive positions may be forced into out-group status in terms of informal social networks. Informal social …

Apples, Oranges, And Grapefruit: A Comparative Analysis Of Private Enterprises, Nonprofit Organizations, And Local Government Agencies, James W. Arndt

Masters Theses

The debate between the differences and similarities of public and private sector organizations has been waged over the last half of the century. A majority of these scholarly works target the comparison of large corporations and federal government agencies. Through these comparisons, three different approaches emerge. The generic approach argues that organizational sector differences are moot and this approach promotes a generic form of management. The publicness approach argues differences have become blurred to a point of degrees and that all organizations are public to an extent. The core differences approach argues that the differences between organizational sectors are significant. …

Leadership In Reaching Global Consensus On Technologicl Standardization, Carol Oak Tierney

Dissertations

Problem. Today there is an environment in our organizations represented by “islands” of information. Information cannot be exchanged easily. The information is stored in computers that cannot talk to each other. Archaic paper processes, lack of non-proprietary international standards, and computer interoperability deficiencies have created cumbersome industry productivity problems. The purpose of the study was to determine whether differences exist between organizations in the acceptance and implementation of non-proprietary international standards and the required processes for change. This purpose was addressed through an examination of one example of a model for the exchange of data-The Standard for the Exchange …

Issues And Challenges Of Corporate Change Initiatives In Singapore's Small Business Sector, Thomas Menkhoff, Benjamin Loh, Lena Kay

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Summit 2003: Career/Life In The Balance, American Institute Of Certified Public Accountants (Aicpa)

Guides, Handbooks and Manuals

No abstract provided.

An Evaluation Of The Transtheoretical Model Of Individual Change And Its Implications For Human Resource Development, Susan R. Madsen

Marketing and Strategy Faculty Publications

Change is the basis for improving and expanding individual, group, and organizational effectiveness, performance, and learning. However, HRD has utilized and developed few empirically validated individual change models or theories. Because HRD is a multidisciplinary in nature, it is important for researchers and practitioners to consider what models or theories others have to offer. One influential model from the health and medical field that has promising utility in HRD is the Transtheoretical Model (TTM) of individual change. The purpose of this article is to introduce this model and explore its application to HRD. This article uses Dubin’s criteria for theory-building …

Empirical Study Of Attributes And Perceived Benefits Of Applications Integration For Enterprise Systems, Lester A. Singletary

LSU Doctoral Dissertations

This research investigates the very essence of integration by focusing on the integration of applications for enterprise systems. Integration is a large and complex topic recognized as a key concept in a wide variety of IT domains that dates back to the dawn of the computer era. The evolution of IT integration has included integration of sub-routines of computer programs, integration of separate islands of data to create common databases, and integration of disparate applications to form enterprise systems. Perhaps the most touted characteristic and principal goal of enterprise systems is integration although virtually no research is available regarding this …

Change Management: A Guide To Effective Implementation By Robert A Paton And James Mccalman, 2001, Response Books, New Delhi, Pp 280, Price: Rs 450, Devi Akella

IIMB Management Review

Change Management: A Guide to Effective Implementation examines how organizations can respond effectively to rapid technological, market, and competitive changes. Paton and McCalman present practical models and strategies for managing organizational transformation, emphasizing the integration of technological, structural, and people-oriented solutions. The book discusses environmental analysis, systems approaches, project management, intervention strategies, and the role of managers and change agents in facilitating change. It also explores the concept of the learning organization as a framework for continuous adaptation and improvement. Supported by real-life case studies, the book serves as a practical guide for managers, consultants, and management educators.

Management Consultancy: Issues, Perspectives, And Agendas [Preface], Robin Fincham, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

This issue of International Studies of Management and Organizationbrings together five articles that reflect the rich array of contemporaryresearch that is being conducted into the activities of the managementconsultancy industry. Management consultancy, in various forms, has existed foras long as complex organizations. However, its increasing economicsignificance, associated with the rapid expansion in the number ofconsultancies and the rise of large multinational consultancy firms, as well asthe influence and impact of the fashionable management knowledge and techniqueson which much of their work is based, are more recent phenomena. To date,detailed conceptual and empirical research into the work of consultants hasbeen slight …

Suffolk Business Alumni Magazine, Fall 2002, Sawyer Business School

Suffolk University Business School Alumni Magazine

No abstract provided.

Case Studies On The Implementation Of The Workforce Investment Act: Spotlight On Maine, Jaimie Ciulla Timmons, Sheila Fesko, Allison Cohen Hall

Case Studies Series, Institute for Community Inclusion

The implementation of the Workforce Investment Act (WIA) requires major organizational change for employment and training agencies. The initiative emphasizes coordination, collaboration and communication among organizations for better service delivery. At this time, states are developing systems that will enable them to address the needs of all customers seeking employment. The Institute for Community Inclusion (ICI) has conducted state case studies for two purposes: (1) to identify how states have begun the process of collaboration under the new mandates of WIA; and (2) to understand the impact on customers with disabilities. This is the third in a series of publications …

Team Leadership Approaches For Corporate Project Managers, Christopher Gralton

Critical and Creative Thinking Capstones Collection

The study of Critical and Creative Thinking (C&CT) methods introduced me to a number of new approaches and tools that have vital and practical applications for today’s corporate team leaders. The primary purpose of my paper and the Genuity Inc. case example, is to demonstrate how these C&CT approaches and tools can be used by corporate team leaders to motivate, direct and lead their teams. Towards this end I have organized my paper into two major sections: 1) In the first, I lay the groundwork by defining the challenges facing today’s project managers and the cross-functional teams they lead. 2) …

Case Studies On The Implementation Of The Workforce Investment Act: Spotlight On Kentucky, Allison Cohen Hall, Jaimie Ciulla Timmons, Sheila Fesko

Case Studies Series, Institute for Community Inclusion

The implementation of the Workforce Investment Act (WIA) requires major organizational change for employment and training agencies. The initiative emphasizes coordination, collaboration and communication among organizations for better service delivery. At this time, states are developing systems that will enable them to address the needs of all customers seeking employment. The Institute for Community Inclusaion (ICI) has conducted state case studies for two purposes: (1) to identify how states have begun the process of collaboration under the new mandates of WIA; and (2) to understand the impact on customers with disabilities. This is the first in a series of publications …

Case Studies On The Implementation Of The Workforce Investment Act: Spotlight On Minnesota, Sheila Fesko, Jaimie Ciulla Timmons, Allison Cohen Hall

Case Studies Series, Institute for Community Inclusion

The implementation of the Workforce Investment Act (WIA) requires major organizational change for employment and training agencies. The initiative emphasizes coordination, collaboration and communication among organizations for better service delivery. At this time, states are developing systems that will enable them to address the needs of all customers seeking employment. The Institute for Community Inclusion (ICI) has conducted state case studies for two purposes: (1) to identify how states have begun the process of collaboration under the new mandates of WIA; and (2) to understand the impact on customers with disabilities. This is the second in a series of publications …

Human Resource Development Programs For Overseas Assignments In The Asia-Pacific: A Study Of Managers In Singapore, A. Ahad M. Osman-Gani, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

Asia-Pacific region form a major arena of increasing interest for overseas business operations. In this regard, human resource development (HRD) issues are found to play significant roles in major international business decisions. Yet little is known about the international HRD programs and practices employed by companies to train and develop managers for this dynamic region. This paper presents the empirical findings of a study on the relative importance of training on several key factors that are crucial to companies for their managers to succeed in overseas assignments in the Asia Pacific region. The study is based on a sample of …

Collective Myopia As The Blocking Mechanism To Organizational Learning, Mei Ling, May Wong

Hong Kong Institute of Business Studies Working Paper Series

This study aims to identify the blocking n1echanisms for Japanese expatriate managers to acquire double-loop organizational learning in their international assignments. Two Japanese multinational department stores - Morioka and Chubuya - were studied in Japan to illustrate how the Japanese expatriate managers were trapped by the collective myopia. The major blocking mechanisms identified are common Japanese practices which include parent company community spirit, dozoku inhabitants, parent company's translators, and desire for normality. The modes or frames of mind and thinking of these Japanese practices prevent the Japanese expatriates from moving up the organizational learning to achieve the corporate objective of …

The Role Of Architecture And Sociology In Organizational Development, Ronald Smith

Sociology Faculty Research

Architects and sociologists are increasingly realizing that the two professions have close and important linkages. Certainly the two directly contribute to organizational development. Architectural sociologists draw upon their organizational theories and their research to describe how the physical environment reflects managerial philosophies and also to analyze how the physical environment subsequently impacts the participants, processes, and outcomes of the organization (Becker and Steel, 1995). Sociologists could be of assistance to the architect on matters of building and landscape design, choice of furnishings, layout of work stations, locations of conference and break rooms, decision about who receives valued space, public perceptions …

An Investigation Of The Direct And Ripple Effect Of An Environmental Jolt On The Airline Industry, Leonard Lane

Student Scholarship

The events of September 11, 2001 significantly affected the operations of the U.S. domestic airline industry. The unprecedented two and one-half day, government mandated shut-down of the airline industry was followed by individual company actions that varied from large decreases in their operational capacity to little or no change. This unstable environment provided a unique opportunity to conduct an exploratory study to address the question of how firms and their customers in the airline industry reacted to the direct and ripple effect of an external environmental jolt that affected the entire industry and what accounted for the different firm responses …

Putting Socks On An Octopus: A Qualitative Understanding Of The Transformation To Customer Relationship Management, Patricia A. Sahm

Student Scholarship

The art of business underwent an upheaval in the last decade as new technologies met better-informed customers. One response to this new business environment can be seen in a recent repositioning from business models focused on products to ones based in customer centric actions. By the mid-1990s, this thinking led to the concept of Customer Relationship Management (CRM) and to the explosive growth of CRM software and consulting services providers. After six to eight years of CRM implementations the results remain mixed with about 60-70% considered failures. What went wrong and how can it go right? Practitioners of CRM, whether …

Financial Performance Of Insurance Companies Following Initial Public Offerings, Kulkanya Napompech

Doctoral Dissertations

The quality of insurance companies is a very significant societal issue. Policyholders pay premiums assuming indemnity of their potential losses. It is essential that an insurer be able to meet its contractual obligations when a loss occurs. An initial public offering provides an infusion of capital and an expansion of resources available to a firm. Thus, the objective of this study is to examine the financial and operating impacts of initial public offerings during 1980–2000 on insurance companies.

Chapter 2 examines changes in operating performance of property/casualty insurance companies following initial public offerings. I find that following initial public offerings, …

An Assessment Of Air Force Development Portfolio Management Practices, Michael A. Greiner, Kevin J. Dooley, Dan L. Shunk, Ross T. Mcnutt

Faculty Publications

Selecting and managing development project portfolios is a critical function within the Air Force’s weapon systems development process. Decision makers must weigh benefits, costs, and mission needs for a variety of proposed new initiatives and current weapon systems programs in order to develop an effective portfolio that provides the best value to the User. This research examines current Air Force development portfolio management practices as perceived by those involved with the decision making process. Research findings indicate several gaps between Air Force practices and those commercial best practices as found in the literature. A general approach for bridging the differences …

Dayton Business Leader, Winter 2002, University Of Dayton

Dayton Business Leader

The Dayton Business Leader, published out of the Office of Public Relations, later University Communications, then University Marketing and Communications, provided news from the University of Dayton School of Business Administration to alumni and friends. It was published from the late 1990s to about 2010.

Where Enrollment Meets Structure: Understanding Pda Evolution Through Sociotechnological Theory, Jonathan P. Allen

Entrepreneurship, Innovation, and Strategy

Sociotechnological theory seeks to understand technology as both material and social artifacts. Actor-Network Theory (ANT) offers an approach to sociotechnological theory that emphasizes a micro-level analysis of political strategies, but has been criticized for not considering larger social and cultural processes. This paper presents an approach to sociotechnological theory that links the enrollment process of ANT with broader social practices, and social group memberships. Two case studies of Personal Digital Assistant (PDA) evolution (Psion, led by David Potter, and Palm, led by Jeff Hawkins) are used to illustrate this approach.

Information Ecology And Knowledge Management: Toward Knowledge Ecology For Hypertubulent Organizational Environments, Yogesh Malhotra

Management - All Scholarship

The traditional view of organizational systems and supporting information and knowledge systems is based on the model of a well-oiled machine expected to deliver optimum performance derived from pre-defined parameters and specifications. Such systems consider performance as a derivative of external controls defined by the designers of the systems and have given marginal importance to the self-adaptive and emergent nature of human and organizational systems. These characteristics of human and organizational systems are particularly relevant to their adaptation and survival within dynamically changing business environments. Recently, some management thinkers have attempted to address the human bases of information systems within …

A Multivariate Probit Analysis Of Selected Factors Influencing Electronic Commerce Adoption In Organizations, Adeyemi A. Adekoya, Ago K.M. Quaye, Ephrem Eyob

Journal of International Information Management

This study investigates factors leading to the "go/no go" decision on organizational innovations, with particular reference to Electronic Commerce (E-Commerce). The goal is to explore important antecedents promoting the adoption of technological innovations and to extend the frontiers of knowledge in this area, by integrating two major research paradigms - basic and applied. Randomly selected organizations in the IT area participated in the study. Variables pertaining to organizations. Information Technology, and users of the technology were assessed and analyzed using an omnibus instrument and probit analysis respectively. This study provides a tentative elucidation of contemporary unresolved issues, and also broadens …

Fall 2002 Nebraska Business

College of Business: Trade Publications

Fall 2002 Nebraska Business

2001-2002 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2001-2002 Financial Summary of Morehead State University.

Entrepreneurial Women And Life Expectancy, Jeannette Oppedisano, Sandra Lueder

New England Journal of Entrepreneurship

This article explores whether the longevity phenomenon experienced by entrepreneurial women born between 1720 and 1940 can be explained by the life circumstances of these women or whether other research may provide better insights into their remarkable tenacity. The characteristics of hardiness, resiliency, and self-efficacy should be examined as well as the newly developing research theories of perseverance in the face of adversity to determine which are most appropriate in explaining what is clearly female entrepreneurial endurance.