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The Influence Of The 7 Habits Of Highly Effective People During A Merger Of A Fire Department And Emergency Medical Services In A Midwestern State : A Single Case Study From 2007 To 2013, Lisa Barnes Greco Jan 2014

The Influence Of The 7 Habits Of Highly Effective People During A Merger Of A Fire Department And Emergency Medical Services In A Midwestern State : A Single Case Study From 2007 To 2013, Lisa Barnes Greco

Dissertations

Problem. Organizational mergers are difficult and often chaotic at best, fraught with unknowns that can derail the best of plans. In this study, two cultures, fire suppression and emergency medical services, were brought together in order to create a stronger fire department by consolidating resources and knowledge and to appease an ever-tightening municipal budget. How to save the best practices from each side and create a new culture was the conundrum the leadership team faced.

The purpose of this study was to understand how Stephen Covey's The 7 Habits of Highly Effective People influenced the change dynamics experienced during the …


How Corporate Cultures Drive Advertising And Promotion Budgets Best Practices Combine Heuristics And Algorithmic Tools, Douglas West, John B. Ford, Paul W. Farris Jan 2014

How Corporate Cultures Drive Advertising And Promotion Budgets Best Practices Combine Heuristics And Algorithmic Tools, Douglas West, John B. Ford, Paul W. Farris

Marketing Faculty Publications

This study provides a survey of the methods used by U.S. advertisers to set advertising and promotions budgets and the effects of culture, risk, and organizational experience on these choices. Findings suggest that heuristics provide checks on analytically based budget methods and may also help managers deal with risks. Understanding the role played by heuristics in budgeting provides the first step toward process improvements in advertising and promotions budgeting.


Use Of Funds In A Nonprofit Organization As Predictor Of Organizational Effectiveness And Efficiency, Throstur B. Thordarson Jan 2014

Use Of Funds In A Nonprofit Organization As Predictor Of Organizational Effectiveness And Efficiency, Throstur B. Thordarson

Dissertations

Purpose. The purpose of this study is to explore predictive relationships between how funds are used in a religious not-for-profit organization (NPO) and member recruitment. Financial data, from Seventh-day Adventist conferences at the organizational level, were correlated with data on membership recruitment from these same conferences.

Method. This study used a linear time-series analysis where relationships between variables and past values were explored over a 12-year period. Financial data were collected from year-end audited statements and financial activity statements. Published statistical records were used to collect data on membership and member donations.

Findings. This study concludes that Seventh-day Adventist …


Lean Transformation: Overcoming The Challenges, Managing Performance, And Sustaining Success, David A. Marshall Jan 2014

Lean Transformation: Overcoming The Challenges, Managing Performance, And Sustaining Success, David A. Marshall

Theses and Dissertations--Marketing and Supply Chain

To remain competitive in a global market, many organizations are transforming their operations from traditional management approaches to the lean philosophy. The success of the Toyota Production System in the automotive industry serves as a benchmark that organizations continually seek to emulate in search of similar results. Despite the abundance of lean resources, many organizations struggle to attain successful lean transformation. To facilitate investigation of the failure mechanisms and critical success factors of lean transformation, this dissertation addresses the following research questions: (1) Why do transformations from traditional organizational philosophies to lean fail? (2) What are the critical factors for …


Developing A Method For Measuring "Working Out Loud", Dennis E. Pearce Jan 2014

Developing A Method For Measuring "Working Out Loud", Dennis E. Pearce

Theses and Dissertations--Finance and Quantitative Methods

Enterprise social network software platforms (ESNs) are increasingly being deployed in firms across almost every industry as a means of fostering employee collaboration. Although benefits in increased productivity, innovation, and employee engagement are highly touted, there is a high failure rate of these deployments. This often occurs because (1) there is a misapplied focus on technology adoption rather than adoption of the employee behaviors that are ultimately required to obtain those benefits, and (2) it is unclear what those behaviors are and how to measure them.

“Working Out Loud” is one possible framework for understanding and measuring the behaviors necessary …


Does An It Organization Transform Its Identity When Engaged In Outsourcing?, Carol Mcguire Jan 2014

Does An It Organization Transform Its Identity When Engaged In Outsourcing?, Carol Mcguire

Student Scholarship

Firms have outsourced since the infant days of manufacturing. Many firms find that the ability to fill gaps in their expertise or gaps in human capital with individuals outside the organization is crucial to keep pace with customer demand. Much has been published about the decision making process and resulting impacts of outsourcing from business operations point of view, with financial considerations being extensively explored. But less has been published about the relationship between outsourcing and the identity of the organization engaged in outsourcing. Worldwide IT spending was estimated to be $2 Trillion in 2013 with approximately 12% directed to …


دور الأنماط القيادية والمتغيرات الشخصية للأفراد في التغيير التنظيمي, برباوي كمال Jan 2014

دور الأنماط القيادية والمتغيرات الشخصية للأفراد في التغيير التنظيمي, برباوي كمال

Muthanna Journal of Administrative and Economics Sciences

يعد التغيير التنظيمي من سمات المؤسسات الحديثة وهذا التغيير لا يكون عفوي بل تفرضه الظروف المحيطة بالمؤسسة، فعليه فقباء المؤسسات يعتبر رهان والشغل الشاغل لدى القياديين الإداريين،فبهذا نقول بأن نجاح التغيير التنظيمي في المؤسسة لا يكون إلا بنمط قيادي فعال، فقد تتشابه أهداف المؤسسات في التغيير التنظيمي لكن نتائج التغيير تختلف باختلاف الأنماط القيادية في المؤسسات.فمن خلال هذا نهدف من المقال إلى إبراز دور النمط القيادي في عملية التغيير التنظيمي، بالإضافة إلى دور المتغيرات الشخصية( الجنس، العمر، المستوى التعليمي،الخبرة المهنية،المركز الوظيفي) لذا الأفراد في عملية التغيير التنظيمي.


(Re)Constructing Career Strategies After Experiencing Involuntary Job Loss, Sue Mulhall Jan 2014

(Re)Constructing Career Strategies After Experiencing Involuntary Job Loss, Sue Mulhall

Articles

This research article focuses on experiences of involuntary job loss following organisational change as occasions for career (re)construction. Using narrative inquiry, it explores the career stories of four former professionals on an Irish active labour market programme assisting the long-term unemployed to transition to employment. The article portrays how, and in what ways, the participants respond when confronted with transformation. Offering an empirically grounded understanding of the character and conduct of those encountering transition with greater nuance than that currently found in the literature, the article comprehends the approach that the former professionals use to (re)construct their career strategies. By …


Top Management Team Attention To The Threats From Technological Disasters: Evidence From Polluters In The S&P 1500, Jaemin Kim Jan 2014

Top Management Team Attention To The Threats From Technological Disasters: Evidence From Polluters In The S&P 1500, Jaemin Kim

Electronic Theses and Dissertations

Increased public attention to environmental disasters is reducing the likelihood firms can ascribe the consequential damages of stakeholders to "acts of Nature". This phenomenon indicates that the absence of top management team (TMT) attention to natural environmental issues leads a firm to control-reducing and likely-loss threats, but less is known about whether firms engage in environmental actions in response to technological disasters and why some firms actively undertake environmental action, while others do not. Drawing on the attention-based view, I propose that technological disasters that happen in a focal firm's affiliated industry cause a TMT to increase a firm's environmental …


Whiteness Of A Name: Is “White” The Baseline?, John L. Cotton, Bonnie S. O'Neill, Andrea E.C. Griffin Jan 2014

Whiteness Of A Name: Is “White” The Baseline?, John L. Cotton, Bonnie S. O'Neill, Andrea E.C. Griffin

Management Faculty Research and Publications

Purpose– The purpose of this paper is to examine the hypothesis that Whiteness is used as a normative standard when comparing a variety of first names.

Design/methodology/approach– Respondents (full- and part-time business students) evaluated names that sounded common, African-American, Russian, and unusual.

Findings– Results from two studies suggest that “common” or “neutral” names are perceived to be white, and to be more American than African-American, Russian or unusual-sounding names. Results also demonstrate that the common names have more positive attributes, including socio-economic class.

Research limitations/implications– The study found that the basic comparison of American respondents will be to a white …


The Examination Of Organizational Respect In Relation To Organizational Culture, Amanda N. Walker Jan 2014

The Examination Of Organizational Respect In Relation To Organizational Culture, Amanda N. Walker

Honors Theses and Capstones

This paper is an in-depth examination of the connection between organizational respect and the strong roots of organizational culture. Throughout this thesis, we will examine the importance of management recognizing and implementing respect, how respect affects behaviors and characteristics of employees, and ways in which employees tend to feel the most respected. Additionally, we will closely examine the importance of establishing feelings of support, caring, and collaboration within an organization in efforts to create an environment filled with respect. Another concept that will be examined is the idea of person-culture fit, and how the alignment of values between employees and …


A Web-Based Knowledge Management Tool Utilizing Concept Maps For On-Line Student Advising, Jay M. Lightfoot Jan 2014

A Web-Based Knowledge Management Tool Utilizing Concept Maps For On-Line Student Advising, Jay M. Lightfoot

Journal of International Technology and Information Management

Increasingly complex program offerings by universities combined with on-line educational opportunities have created a situation where students must deal with an extremely complicated array of curriculum decisions. At the same time, many universities are moving away from the traditional one-on-one advising model toward one that relies heavily on web-based resources. The result of this is that students are often forced to self-advise using complicated and often poorly structured websites. This paper describes a knowledge management tool to mitigate this problem by creating an intuitive, web-based interface to help students navigate directly to the Internet advising materials that are most applicable.


Narcissism: An Integrative Synthesis And Dominance Complementarity Model, Emily Grijalva, Peter D. Harms Jan 2014

Narcissism: An Integrative Synthesis And Dominance Complementarity Model, Emily Grijalva, Peter D. Harms

P. D. Harms Publications

Narcissism has become an increasingly popular research topic in recent years. We describe why it is beneficial for organizational researchers to study narcissism due to its two strongest organizational correlates: counterproductive work behavior and leadership. We explore why narcissists perform counterproductive work behavior and offer advice on what organizations can do to prevent narcissists’ counterproductivity. Subsequently, we discuss narcissism’s relationship with leadership effectiveness, and propose a Narcissistic Leaders and Dominance Complementarity Model, which examines the dynamic interaction of narcissistic leaders’ characteristics with those of their followers to predict leadership effectiveness. Finally, we suggest four areas of management that may benefit …


Advertising Higher Education In Romania, Anca C. Micu, Madalina Moraru Jan 2014

Advertising Higher Education In Romania, Anca C. Micu, Madalina Moraru

WCBT Faculty Publications

Romania, a former communist country in Eastern Europe, saw the iron curtain lifted in 1989, and started at that time the transition to a free market economy. The past couple of decades encompass extraordinary changes in the economic structure and environment, with state monopolies being dissolved and private companies entering the market and competing in western manner. The Romanian conversion from central planning to a market-oriented economy provides a fascinating laboratory for research in economic theory and practice (Hefner and Woodward 1999). With the advent of a free market economy and a competitive environment, advertising exited its dormant communist stage …


Corporate Revenue Miscalculations & The Impact On Stakeholders, Karen Cascini, Alan L. Delfavero, Ryan Bezner Jan 2014

Corporate Revenue Miscalculations & The Impact On Stakeholders, Karen Cascini, Alan L. Delfavero, Ryan Bezner

WCBT Faculty Publications

Corporate earnings restatements are regarded as one of the most significant issues in accounting today. While there are various factors that can influence profitability, revenue is the key contributor to a business’ net income. During the 2000s, a multitude of domestic and multinational corporations faced significant issues with their revenue recognition practices. Although the investing public might regard any revenue restatement as laden with possible fraud, this is not always the case. Multinational firms face dual accounting systems, such as U.S. Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS). Currently, similarities and differences between the accounting systems …


The Strategy Dilemma: Why Big Business Moves Seldom Pan Out As Planned, Niceto S. Poblador Jan 2014

The Strategy Dilemma: Why Big Business Moves Seldom Pan Out As Planned, Niceto S. Poblador

DLSU Business & Economics Review

This article looks at the complex dynamics that underlie organizational change and attempts to explain why, under present uncertain environmental conditions, it is not possible to determine in advance the results of strategic moves made by businesses and other types of organizations. It discusses an alternative approach to strategy in today’s world of business and explores the practical applications of experimental methods to the management of change in today’s highly complex, extensively interconnected, and knowledge-driven world.


Work Group Composition Effects On Leadership Styles In Aircraft Manufacturing Organizations., Monica Lynn Dunnagan Jan 2014

Work Group Composition Effects On Leadership Styles In Aircraft Manufacturing Organizations., Monica Lynn Dunnagan

Walden Dissertations and Doctoral Studies

leadership styles

homogeneous versus heterogeneous

manufacturing leaders

contractor workforce


Employee Locus Of Control And Engagement In Nonprofit Organizations, Jacqueline Myers Jan 2014

Employee Locus Of Control And Engagement In Nonprofit Organizations, Jacqueline Myers

Walden Dissertations and Doctoral Studies

Transformational leadership and employee engagement have been studied in the private sector, yet research in the nonprofit sector is scarce. Addressing this gap is important to improve nonprofit practices, as nonprofit organizations contribute to a myriad of social issues critical to positive social change. Using Burns's theory of transformational leadership, which places emphasis on motivating and inspiring performance through a shared vision and mission, the purpose of this quantitative study was to analyze the effects of transformational leadership on employee engagement in nonprofit organizations. The study also assessed whether locus of control acted as a mediating variable on employee engagement. …


Impact Of Middle-Level Managers' Well-Being And Happiness On Direct Reports' Performance, Respent Green Iii Jan 2014

Impact Of Middle-Level Managers' Well-Being And Happiness On Direct Reports' Performance, Respent Green Iii

Walden Dissertations and Doctoral Studies

The happy productive worker (HPW) theory states that happy employees perform at higher levels than unhappy employees do. Despite the explanatory power of the HPW theory, it was unknown if a happy middle-level manager would be associated with productive direct reports. The purpose of this phenomenological study was to address that gap by exploring the impact of middle-level managers' well-being and happiness on the performance of their direct reports. Key research questions examined how middle-level managers' well-being and happiness influenced the performance of their direct reports and how middle-level managers' application of the HPW theory influenced social change. Twenty middle-level …


A Correlational Analysis Of Empowerment And Experience With Resistance To Change, Rita Elizabeth Burgess Jan 2014

A Correlational Analysis Of Empowerment And Experience With Resistance To Change, Rita Elizabeth Burgess

Walden Dissertations and Doctoral Studies

Despite more than 60 years of research about the nature of change, resistance to change remains a problem across industries. Health care leaders have limited knowledge of how health care managers' perceptions of empowerment, years of experience, and resistance to change (RTC) relate. The purpose for this nonexperimental correlational study was to examine the relationship between empowerment, years of experience, and RTC among managers via an online survey. The theoretical framework incorporated Kanter's structural empowerment theory and Kotter's change theory. The sample included 245 out of 1,181 health care managers from Veterans Administration (VA) hospitals in the New York metropolitan …


Talent Retention In Organizations Facing Staff Reductions Via Layoffs, George Edward Lightfoot Jan 2014

Talent Retention In Organizations Facing Staff Reductions Via Layoffs, George Edward Lightfoot

Walden Dissertations and Doctoral Studies

High voluntary attrition threatens the future of downsizing organizations. The purpose of this phenomenological study was to explore how employee layoff announcements reduces the perception of organizational commitment to experienced, skilled workers in central Wisconsin. The conceptual framework integrated stress response theories including Cannon's cognitive activation theory of stress. Face-to-face interviews were conducted with 20 journeyman level artisans who had witnessed the layoff process within 50 miles of Wausau Wisconsin. These interviews were analyzed via the modified van Kaam method to code, cluster, and group the findings into significant themes. Nine themes emerged from the analyses suggesting layoff implementation strategies …


นวัตกรรมต้นแบบของกระบวนการพัฒนานวัตกรรมกระบวนการสำหรับบริการสินไหมทดแทนธุรกิจประกันภัยรถยนต์ในประเทศไทย, ชูพรรณ โกวานิชย์ Jan 2014

นวัตกรรมต้นแบบของกระบวนการพัฒนานวัตกรรมกระบวนการสำหรับบริการสินไหมทดแทนธุรกิจประกันภัยรถยนต์ในประเทศไทย, ชูพรรณ โกวานิชย์

Chulalongkorn University Theses and Dissertations (Chula ETD)

การวิจัยครั้งนี้มีวัตถุประสงค์เพื่อ 1. ศึกษาทฤษฎีและต้นแบบของการพัฒนากระบวนการ 2. การพัฒนานวัตกรรมต้นแบบของกระบวนการพัฒนานวัตกรรมกระบวนการสำหรับบริการสินไหมทดแทนธุรกิจประกันภัยรถยนต์ในประเทศไทย 3. ศึกษาการยอมรับการใช้งานของนวัตกรรมต้นแบบ 4. การนำนวัตกรรมต้นแบบไปสู่ธุรกิจเชิงพาณิชย์ วิธีวิจัยแบ่งออกเป็น 4 ระยะที่ 1 (Phase) คือ การสร้างนวัตกรรมต้นแบบจำลอง; โดยการทบทวนวรรณกรรมและการสัมภาษณ์เชิงลึกกึ่งโครงสร้างกับผู้เชี่ยวชาญระดับบริหารจำนวน 10 คนจากบริษัทประกันภัยและประกันชีวิตชั้นนำอันดับ 1 ใน 10 สถาบันการเงินและบริษัทพัฒนาระบบให้ประกันภัย ขั้นตอน; ระยะที่ 2 (Phase II) การพัฒนานวัตกรรมต้นแบบจำลองและปัจจัยที่มีอิทธิพลต่อผลสำเร็จในการนำนวัตกรรมต้นแบบไปสู่การปฏิบัติ โดยนำนวัตกรรมต้นแบบเพื่อการวิจัยเชิงปฏิบัติการ (Action Research) 3 กรณีศึกษาและศึกษาวิจัยปัจจัยสำคัญที่มีผลต่อสำเร็จโดยใช้สอบถามกับกลุ่มประชากร 50 คน การวิเคราะห์ข้อมูลใช้ระบบ SPSS ศึกษาวิเคราะห์ปัจจัย (Factor Analysis) โดยโปรแกรม AMOS; ระยะที่ 3 (Phase III) การปรับปรุงนวัตกรรมต้นแบบและการทดสอบการยอมรับเพื่อการใช้งาน (TAM) โดยใช้แบบสอบถามและสัมภาษณ์กับสมาชิกของทีมงานที่นำนวัตกรรมต้นแบบวิจัยเชิงปฏิบัติการจำนวน 7 ราย; ระยะที่ 4 (Phase IV) การศึกษาการไปสู่ธุรกิจการพาณิชย์และสรุปผลวิจัย อภิปรายผล เสนอแนะและการศึกษาวิจัยในอนาคต ผลการวิจัยพบว่า นวัตกรรมต้นแบบของกระบวนการพัฒนานวัตกรรมกระบวนการสำหรับสินไหมทดแทนธุรกิจประกันภัยรถยนต์ในประเทศไทย ได้รับการยอมรับเพื่อใช้งานจริงจากกลุ่มประชากรเป้าหมาย ทั้งหมดด้วยเหตุผลคือ เข้าใจง่าย มีขั้นตอนการทำงานชัดเจนเข้าใจง่าย สามารถนำไปใช้ได้จริง และสามารถสร้างนวัตกรรมได้ จากการวิจัยเชิงปฏิบัติการ (Action Research) พบว่า เกิดความเร็ว (Speed) ในการพิจารณาอนุมัติสินไหมทดแทนประกันภัยรถยนต์ได้เกิดกว่า 79% มีคุณภาพ (Quality) ในการให้บริการและความถูกต้อง (Accuracy) จนสามารถสร้างความพึงพอใจให้กับลูกค้า (Customer Satisfaction) ในระยะยาว สามารถการใช้จริงเพื่อพลิกโฉมให้เกิดนวัตกรรมการให้บริการ (Service Innovation) ในธุรกิจประกันภัยไทยต่อไป


Paying Attention To White Culture And Privilege: A Missing Link To Advancing Racial Equity, Gita Gulati-Partee, Maggie Potapchuk Jan 2014

Paying Attention To White Culture And Privilege: A Missing Link To Advancing Racial Equity, Gita Gulati-Partee, Maggie Potapchuk

The Foundation Review

· Racial disparities are driven and maintained by public- and private-sector policies that not only disadvantage communities of color but also over-advantage whites. Foundation processes aimed at racial equity change often overlook the privileged side of inequity.

· Through our experience as racial equity practitioners, we have encountered at least three challenges to engaging foundations in exploring white privilege and white culture in their internal and external racial equity work.

· For foundations to work toward racial equity through their philanthropic investments and leadership, they must shine a light on white privilege and white culture both internally and externally.

· …


Integrating Racial Equity In Foundation Governance, Operations, And Program Strategy, Yanique Redwood, Christopher J. King Jan 2014

Integrating Racial Equity In Foundation Governance, Operations, And Program Strategy, Yanique Redwood, Christopher J. King

The Foundation Review

· This article is intended to provide the field of philanthropy with a useful framework for organizing racial-equity efforts.

· When the Washington-based Consumer Health Foundation became a staffed foundation in 1998, its initial grantmaking focused on health promotion and access to health care. As a learning organization, however, it took steps that led to greater support for efforts addressing the interconnectedness between health status and racial equity. This included support for advocacy as a strategy to create systems change benefiting low-income communities of color.

· This commitment to racial equity is not a separate initiative; it is integrated into …


Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean Jan 2014

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Antioch University Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …


إمكانية توظيف اللاملموسات في تحقيق الإبداع المنظمي, حامد كاظم متعب الشيباوي Jan 2014

إمكانية توظيف اللاملموسات في تحقيق الإبداع المنظمي, حامد كاظم متعب الشيباوي

Muthanna Journal of Administrative and Economics Sciences

نتيجة للتطور السريع والبحث عن التكنولوجيا الجديدة المعاصرة اهتمت المنظمات الحديثة باللاملموسات كونها تمثل ثروة حقيقية من الأفكار والمعرفة والخبرات الأحدث في مفهوم الإدارة الحديثة تستطيع أن توظفها في تحقيق الإبداع ألمنظمي . تدرك منظمات اليوم بأنها لا تتنافس من خلال ما تملكه ممن أصول ومقدرات مادية ملموسة وإنما من خلال حزمة من اللاملموسات كمصدر لتكوين الثروة الحقيقية والتدفق الحيوي للقيمة والأفكار الإبداعية والخبرات . تهدف هذه الدراسة إلى إمكانية توظيف اللاملموسات بإبعادها (المعرفة , الابتكارات , براءة الاختراع, حقوق التأليف والنشر , تكنولوجيا المعلومات) في تحقيق الإبداع ألمنظمي بابعادة ( القدرة على حل المشكلات , تقبل المخاطرة , تشجيع …


Financial Reporting Opacity And Expected Crash Risk: Evidence From Implied Volatility Smirks, Jeong-Bon Kim, Liandong Zhang Jan 2014

Financial Reporting Opacity And Expected Crash Risk: Evidence From Implied Volatility Smirks, Jeong-Bon Kim, Liandong Zhang

Research Collection School Of Accountancy

The recent financial crisis has stimulated a renewed interest in understanding the determinants of stock price crash risk (i.e., left tail risk). Recent research shows that opaque financial reports enable managers to hide and accumulate bad news for extended periods. When the accumulated bad news reaches certain tipping point, it will be suddenly released to the market at once, resulting in an abrupt decline in stock price (i.e., a crash). This study extends this line of research by examining the impact of financial reporting opacity on perceived or expected crash risk. Prominent economists, such as Olivier Blanchard, argue that removing …


Coordinating The Processes Of Resource Enrichment And Capability Deployment: Lessons From It Implementation At A Medium-Sized Accounting Firm, Gary Pan, Sayyen Teoh, Poh Sun Seow Jan 2014

Coordinating The Processes Of Resource Enrichment And Capability Deployment: Lessons From It Implementation At A Medium-Sized Accounting Firm, Gary Pan, Sayyen Teoh, Poh Sun Seow

Research Collection School Of Accountancy

The purpose of this paper has been to address the research question of how are the processes of resource enrichment and capability deployment coordinated during information technology (IT) implementation at a small- and medium-sized accounting firm (SMAF)? Increasingly, organizations need to respond to a wide range of IT-based opportunities and pressures. The situation is no different in an accounting firm. Many accounting practitioners have advocated investment in IT to improve accounting firms’ productivity. To date, there are many instances of how IT has radically transformed the nature of accounting practice. Nevertheless, little is known about how IT capability is developed …


Social Media In The Financial Services Industry, Nathaniel Gibbs, Perry Haan Jan 2014

Social Media In The Financial Services Industry, Nathaniel Gibbs, Perry Haan

AMTP Proceedings 2014

Innovative strategies set a company apart from its competitors. Lindsay and Hopkins (2010) said strategy is making the most of a current situation and devising a plan for the future. Likewise, if banks and other financial organizations want to enhance their brands, reduce costs, increase customer satisfaction, boost innovation, increase revenue, and maintain their competitive positions, they need to embrace social media. Social networks are used by marketers to connect and communicate with customers (Mangold & Faulds, 2009). Organizations must be receptive and flexible to remain relevant in the business environment (Bouckenooghe, Devos, & Van den Broeck, 2009). The environment …


Economic Empowerment Through Income Generating Activities And Social Mobilization: The Case Of Married Amhara Women Of Wadla Woreda, North Wollo Zone, Ethiopia, Belete Deribie Woldegies Jan 2014

Economic Empowerment Through Income Generating Activities And Social Mobilization: The Case Of Married Amhara Women Of Wadla Woreda, North Wollo Zone, Ethiopia, Belete Deribie Woldegies

Antioch University Dissertations & Theses

Wadla Woreda is located in North Wollo Zone, Amhara Regional State, Ethiopia. The woreda is predominantly agrarian and the population produces mainly subsistence food crops with small amounts of cash crops. Access to basic social and economic services such as health, education, and employment for rural communities is limited due to poor development of rural infrastructure. Wadla is one of the food insecure woredas in the region. As a result some of the people are internally displaced and a portion of the population is included in safety-net programs. The Wadla Woreda is prone to famine due to severe droughts, soil …