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A Systems-Based Framework For The Assessment Of Performance Measurement System Implementations In R&D Organizations, Kenneth S. Baggett Jr.

Engineering Management & Systems Engineering Theses & Dissertations

Performance measurement is utilized by organizations in all industries, including research and development (R&D). Measures are developed, data are collected, and the measurement results are used to drive the organization. The implicit hope is, of course, that the measures drive the organization to improve. However, literature identifies high failure rates directly related to performance measurement system (PMS) implementations. Establishing the fundamental operational characteristics associated with successful PMSs would provide a significant contribution towards the establishment of PMS assessment criteria. This research addresses this gap through the use of a grounded theory method employed to identify these operational characteristics, assesses the …

An Investigation Of Business Transformation Disruptors At The Military Strategic Command Level, Thomas Bock

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes an empirical research on business transformation disruption in the military. Specifically, this exploratory research seeks a better understanding of disruption of business transformation and some of the factors that are likely to impact the transformation process at the military strategic command level. A lack of empirical studies existing in the literature, coupled with the continuous transformation challenges faced by military organizations, make it necessary to conduct this empirical study of business transformation disruption in the military.

This research was carried out utilizing a two-phase mixed-methods approach. The first phase included qualitative data gathering through a series of …

Adverse Impacts Of Furlough Programs On Employee Work Rate And Organizational Productivity, Adedeji B. Badiru

Faculty Publications

This article is primarily a research-provoking exposition against the management approach used in the 2013 government furlough program. It is intended to prompt potentially productive research investigations on the impact of personnel furloughs, particularly on defense acquisition programs. Defense acquisition programs are time-sensitive and systems oriented. What appears as a minor delay in one unit of an acquisition life cycle can lead to long-term encumbrances within the entire defense system, resulting in enormous cost escalation. Pertinent analytical techniques/methodologies are provided to illustrate potential pathways for further research studies of furloughs and how they adversely impact organizational productivity. The author’s intent …

A Change Management Approach To Enhance Facility Maintenance Programs, Stanton P. Brown

Theses and Dissertations

A recent study assigned a grade of D+ on the nation's public infrastructure. Because of this poor asset condition, many organizations tend to respond to maintenance in a reactive mode; however, relying on corrective maintenance leads to increased maintenance costs due to unplanned downtime, increased labor costs, and inefficient use of personnel. To address this situation, asset management (AM) principles should be employed to transition organizations towards a proactive maintenance program. Unfortunately, it has been shown that two-thirds of the organizations failed to implement general change efforts. Therefore, an organizational change management framework should be followed to implement a change …

Event Program: Women’S Leadership Forum Jacksonville, Women's Leadership Forum

Florida Blue Archives Printed Materials

No abstract provided.

Empirical Study On The Relationship Between Ethical Leadership And Organizational Climate Of Innovation, Virlena Crosley

Doctor of Business Administration (DBA)

In today’s world, it is imperative that organizations continuously innovate because their long-term survival is threatened when they do not. Research has shown that two elements are required for an organization to be innovative: an innovative climate and an effective leadership style. Recent studies have begun to explore the relationship between the ethical dimension of leadership and outcomes of an innovative climate, such as promotion of technological innovation and support for innovation.

While there is evidence that ethical leadership may improve innovative climate, the relationship between the two constructs has not been explored. The purpose of this study was to …

Exploring The Relationship Of Ethical Leadership With Job Satisfaction, Organizational Commitment, And Organizational Citizenship Behavior, Laurie A. Yates

The Journal of Values-Based Leadership

The impact of ethics on recent leadership practices has assumed a prominent role in both practical and theoretical discussions of organizational leadership successes and failures. A leader's ability to affect followers' attitudes and behaviors is important in this pursuit because it can result in greater job performance (Tanner, Brugger, Van Schie, & Lebherz, 2010). Ethical leadership may provide an effective approach for fostering positive employee outlooks and actions. Employees respond positively to the ethical leader's principled leadership, altruism, empowerment, and reward systems, suggesting that improved employee attitudes and work-related behaviors may follow (Brown & Trevino, 2006).

Three established measures of …

Revisiting Action Research, Paul J. Antonellis Jr.

Management Faculty Publications

Purpose: The focus of this paper is to examine what is action research, how it is different from scientific research and how each can contribute to the body of knowledge, while emphasizing that one does not replace the other.

Design/Methodology/Approach: The trajectories of action research are reviewed in this paper.

Research Findings: Findings suggest action research brings about significant contributions to social change. Further, action research investigators are in a prime position to determine the best method for action research depending on the research issue(s).

Research Limitations/Implications: This paper is limited to a general review of action research in the …

The Power Of The Weak, Martin Gargiulo, Gokhan Ertug

Research Collection Lee Kong Chian School Of Business

Weak organizational actors can overcome the consequences of their dependence by securing the control of valuable resources or by embedding dependence relationships into social networks. While these strategies may not eliminate the underlying dependence, they can curtail the ability or the willingness of the stronger party to use power. Embedding strategies, however, can also have unintended consequences. Because the network structures that confer power to the weak are inherently more stable, they can persist beyond the point of being beneficial, trapping weak actors into unsuitable network structures. The power of the weak can thus become the weakness of the strong.

Is Corporate Rebranding A Double-Edged Sword? Consumers` Ambivalence Towards Corporate Rebranding Of Familiar Brands, Grace Ing Phang

Asia Marketing Journal

Corporate rebranding has been evident in the qualitative corporate rebranding studies as an imposed organizational change that induces mixed reactions and ambivalent attitudes among consumers. Corporate rebranding for the established and familiar corporate brands leads to more ambivalent attitudes as these companies represent larger targets for disparaging information. Consumers are found to hold both positive and negative reactions toward companies and brands that they are familiar with. Nevertheless, the imposed change assumption and ambivalent attitude, in particular corporate rebranding, have never been widely explored in the quantitative corporate rebranding studies. This paper aims to provide a comprehensive empirical examination of …

Organizational Culture, Knowledge Structures, And Relational Messages In Organizational Negotiation: A Systems Approach, Vincent P. Cavataio, Robert S. Hinck

Journal of Collective Bargaining in the Academy

This study examines a recent bargaining process between the Faculty Association and Central Michigan University. Taking a systems approach, we began with the assumption that a healthy organizational culture produces negative feedback which can help keep participants at the bargaining table despite disagreement. However, if organizational members’ relationships are threatened, organizational culture unravels as destructive messages provide positive feedback to disrupt the system and make impasse more likely. To understand how an university’s culture is impacted during contract negotiations we examined messages published in a university student newspaper, transcripts from the local NPR station, CMU’s press releases, a Facebook page, …

Ethical Leadership In The Age Of Apology, Craig E. Johnson, Paul Shelton

Faculty Publications - College of Business

The growing importance of public apology makes forgiveness seeking a critical responsibility for ethical leaders. Leaders must offer apologies on behalf of themselves (in their roles as moral people) and on behalf of the organizations they lead (in their roles as moral managers). Morally satisfying apologies adequately acknowledge offenses, express remorse, offer explanations, and make reparations for damages. The apologies of disgraced professional cyclist Lance Armstrong and General Motors CEO Mary Barra demonstrate how incomplete apologies can undermine ethical leadership. Armstrong’s apology did little to atone for his failings as a moral person. In her role as a moral manager, …

Love As A Replacement For Fear In The Workplace, Debby Thomas

Faculty Publications - College of Business

Fear is routinely used in organizations and interpersonal relationships as a source of motivation. Some research supports the use of fear to motivate employees to work and to change. However, fear has long lasting negative effects that outweigh the motivation that it produces. This paper proposes and supports the notion of love as a central motivator in place of fear. Inner texture exegesis of 1 John 4:18, along with recent research on love in organizations, supports the move from fear to love. Love produces long lasting effects of inspiration and heart level motivation, increased creativity and effectiveness, and a release …

A Review And Evaluation Of Audit Quality Oversight, Srinivasan Ragothaman, Theodore Mock, Rajendra Srivastava

Faculty Publications

As a result of massive financial statement frauds at Enron, WorldCom, Tyco, Sunbeam, Waste Management, Xerox and others, the US Congress enacted the Sarbanes Oxley Act of 2002 (SOX 2002). This Act set up the Public Company Accounting Oversight Board (PCAOB) which regulates the auditing profession in the US. The PCAOB issues auditing standards, inspects audit quality and also has enforcement powers. Following the US lead, nations such as Australia, Canada, and the United Kingdom have set up national statutory bodies to monitor audit quality.

This paper summarizes the work of these national bodies and synthesizes recent reports of these …

A Review And Evaluation Of Audit Quality Oversight, Srinivasan Ragothaman, Theodore J. Mock, Rajendra P. Srivastava

Faculty Publications

As a result of massive financial statement frauds at Enron, WorldCom, Tyco, Sunbeam, Waste Management, Xerox and others, the US Congress enacted the Sarbanes Oxley Act of 2002 (SOX 2002). This Act sets up the Public Company Accounting Oversight Board (PCAOB) which regulates the auditing profession in the US. The PCAOB issues auditing standards, inspects audit quality and also has enforcement powers. Following the US lead, nations, such as, Australia, Canada, and the United Kingdom have set up national statutory bodies to monitor audit quality. This paper summarises the work of these national bodies and synthesises recent reports of these …

Organizational Fields, Transnational Business Governance Interactions And The Diffusion Of Csr, Melanie Coni-Zimmer

Transnational Business Governance Interactions Working Papers

The paper analyzes the process of global diffusion of Corporate Social Responsibility (CSR) in the oil industry and how interactions between different actors have contributed to this outcome. It starts from the empirical puzzle that CSR has spread globally among transnational corporations since the mid 1990s (diffusion of CSR as a dependent variable). To explain this phenomenon, the paper presents a theoretical argument based on insights from sociological neo-institutionalism. It uses the concept of organizational fields as social spaces where organizations interact with one another. The structuration of an organizational field leads to processes of homogenization among the organizations belonging …

2013-2014 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2013-2014 Financial Summary of Morehead State University.

Shedding Gender Stigmas: Work-Life Balance Equity In The 21st Century, Erica M. Southworth

Faculty Creative and Scholarly Works

The gender stigma of work-life balance (WLB) policies as concessions for mothers and female caregivers originated with the push by the Women’s Movement for gender workplace equity in the late 20th century. Unfortunately, this perception continues in the 21st century and retains the additional stigma of employee participation in these policies–—regardless of gender–—as a detrimental career move. Thus, home and work responsibilities for professionals of all genders who desire more occupational flexibility remain unreconciled. Despite this dominant national and international outlook, this article encourages new century organizations and profes- sionals to reject the traditional perception of occupational inequity through gender- …

A Review Of Business Communication Under The Leadership Function, Clive Muir

Faculty Publications

An effective way to perpetuate an academic discipline is to identify and to define its intellectual and historical roots, then to set such roots in the foundation textbooks and courses of the discipline. In that regard, Business Communication still struggles to establish its roots when compared to other disciplines in business schools, particularly Management. For this study, we undertook an extensive review of significant scholarly works on Business Communication as a discipline. We discovered there are prevalent themes in the broader context of rhetoric, technology, culture, dissemination, and impression; and this was confirmed by our examining the tables of contents …

Motivations Of Social Entrepreneurs: Blurring The Social Contribution And Profits Dichotomy, Karla Aileen Boluk, Ziene Mottiar

Articles

Research has typically identified social entrepreneurs as characteristically superior to conventional entrepreneurs as they are motivated by making a contribution to society rather than by profits. Yet, few published papers investigate the motives of social entrepreneurs and explore if there are indeed any additional motivations aside from community interests. The aim of this study is to empirically investigate the additional motives, aside from the social interests that motivate social entrepreneurs. This paper does so by using an inductive approach and specifically carrying out a re-examination of two pieces of research examining social entrepreneurship that were carried out independently by the …

Corporate Communication In The Twenty-First Century, Susan Laws

Other Graduate Scholarship

Corporate communication represents an evolving area of study within the increasing puzzle of global growth in the twenty-first century. The theoretical history of public relations originated in North America and the United Kingdom before the ubiquitous presence of technology and the internet. Since the 1950s, numerous approaches and models of corporate communication have emerged. The focus of this study is to contribute to the development of a new theory of corporate constructs of identity, image and reputation, formulating competitive advantage with strategy formulation, within the framework of the new political economy – these economies do not and cannot operate in …

Can Business History And Business Anthropology Learn From Each Other?, R. Daniel Wadhwani, Per H. Hansen

Eberhardt School of Business Faculty Articles

No abstract provided.

The Development Of Organizational Capabilities And Corporate Entrepreneurial Processe: The Case Of Chinese Automobile Firms, Chun Guo, Crystal Jiang, Qin Yang

Management Department Faculty Journal Articles

No abstract provided.

Healthcare Information Systems: Opportunities And Challenges, Madison Ngafeeson

Book Sections/Chapters

No abstract provided.

Jms At 50: Trends Over Time, Timothy Adrian Robert Clark, Mike Wright, Zilia Iskaujina, Philip Garnett

Research Collection Lee Kong Chian School Of Business

We present an analysis of the articles published in the Journal of Management Studiessince its inception to assess to what extent JMS has: maintained its leading international ranking; maintained its founding mission as a broad based management journal; and remained a broad based management journal compared to other general management journals. In terms of its impact factor and citations despite reaching a low point in 2001, we find that JMS today ranks higher than it has ever done throughout its 50‐year history. From our content analysis covering the life‐cycle of JMS, we find four areas have been the most frequently …

Improving Professional Skills Through Adversity: A Phenomenological Study Of Mergers And Acquisitions, Randy Anita Rutledge

Department of Conflict Resolution Studies Theses and Dissertations

Company mergers and acquisitions often create tremendous conflict for employees because they force them into a spiral of organizational change. In this environment, employees are challenged with redefining themselves within a new organization. The purpose of this phenomenological study was to discover and explain the particular conflict experiences of professional employees who experienced the merger and acquisition of their company. A phenomenological research study was conducted to discover and describe the shared conflict experiences of professional employees during the merger and acquisition of their consulting firm. Semi-structured in-depth interviews were conducted with 17 self-identified professional employees. It was found through …

Promoting Innovation And High-Tech Entrepreneurship In Historically Black Colleges And Universities: An Exploratory Research, Bivek Adhikari, Alexis Bliese, Elon Davis, Leila Halawi

Publications

This study explores the current state of innovation and high-tech entrepreneurial initiatives in Historically Black Colleges and Universities (HBCUs). Previous research showed that institutions’ environment, faculty empowerment, organizational trust, early stage capital, innovation centers and innovative teaching practice had a major effect to support innovation and foster tech-entrepreneurship. We present our conceptual model. The final section explains the current state of research and implications for future research are discussed.

Does Information And Communication Technology Improve Job Satisfaction? The Moderating Role Of Sales Technology Orientation, Yam Limbu, C Jayachandran, Barry J. Babin

Department of Marketing Faculty Scholarship and Creative Works

Empirical research concerning the role of information and communication technology (ICT) in shaping business-to-business salesforce job satisfaction remains relatively scarce. The authors propose and empirically test a causal model that theoretically represents structural relationships among factors comprising ICT and eventual salesperson job satisfaction. Study results indicate that ICT indirectly influences job satisfaction through salesforce administrative performance. While ICT infrastructure, training, and support positively relate to administrative performance, none of them influence outcome performance significantly. In addition, salesperson technology orientation moderates the effect of both ICT infrastructure and support on job satisfaction. Managerial insights and implications from the research are discussed.

State Uses Financial Incentives To Fund Nursing Home–Initiated Quality Improvement Projects Through Competitive Bidding Process, Leading To Better Care, Valerie Cooke, Greg Arling, T. Lewis, Kathleen Abrahamson, Priscilla Arling, H. Davila, C. Mueller

Scholarship and Professional Work - Business

Authorized in 2006 by the State legislature, Minnesota’s Performance-Based Incentive Program funds nursing home–initiated quality improvement projects for 1 to 3 years through increases of up to 5 percent in the operating per diem rate charged to Medicaid and private-pay residents. Funding decisions are made through a competitive bidding process administered annually by the Department of Human Services, with recommendations from a review committee. Program staff provide support to nursing homes during and after the application process. Nursing homes that do not achieve project-specific performance targets can lose up to 20 percent of the incentive payments. The program has engaged …

Performance = Ability X Motivation : Exploring Untested Moderators Of A Popular Model, Christopher Patrick Cerasoli

Legacy Theses & Dissertations (2009 - 2024)

It seems a self-evident truism to many that performance at school and work is determined by the extent to which one "can do" and one "will do" the task effectively. Grounded in this logic, research, practice, and textbooks in industrial-organizational psychology over the past 60 years have supported the notion that performance is a multiplicative function of ability and motivation, such that P = f(AXM) (where P = performance, A = ability, and M = motivation). In this study, I addressed four issues surrounding this multiplicative model. First, I began by exploring whether and when multiplicative (versus simpler additive) models …