Digital Commons Network^™

Communication Strategies Used During Organizational Change In A Health Care Organization, Amber Rose Smith

Walden Dissertations and Doctoral Studies

More than 4.9 million businesses exist in the United States, and leaders within these businesses have to acclimate to change. Clear and effective communication is vital to the success of an organization. According to scholars and health care leaders focusing on strategies to communicate change during organizational change is a critical aspect of sustainability and profitability. The conceptual framework of this study was communication theory. The purpose of this single case study was to explore successful strategies that some health care leaders used to communicate during organizational change in a health care organization in El Paso, Texas. The data collection …

Business Strategies For Small Business Survival, Betty Wong Lum

Walden Dissertations and Doctoral Studies

Small business owners play a leading role in the United States economy by creating jobs and driving innovation. However, half of all new small business owners close their doors before their 5th anniversary. Following the entrepreneurship theory, the purpose of this multiple case study was to explore what strategies 5 small business owners in the food and beverage industry in the San Francisco Bay area used to survive beyond 5 years of operation. Data sources included semistructured interviews and company documents. Data analysis included descriptive and process coding of the data and use of NVivo to identify themes. Based on …

Effective Stakeholder Management Strategies For Information Technology Projects, Andrew Stephen Williams

Walden Dissertations and Doctoral Studies

Information Technology (IT) projects have become critical to business strategy. However, one major issue is that, historically, IT projects have high failure rates, with scholars asserting that ineffective stakeholder management strategies were a major factor for project failure. The purpose of this multiple case study was to explore strategies IT executives use for managing IT project stakeholders by exploring the experiences of 2 CIOs and 4 IT directors in two multinational companies, based in Switzerland. Stakeholder theory was the conceptual framework for this study. Data were collected through semistructured interviews and company documentation, and analyzed using Yin's 5-step data analysis …

Exploring The Impact Of Shared Leadership Styles And Nonprofit Performance, Will Brown

Walden Dissertations and Doctoral Studies

Empirical data have not adequately revealed current methods of nonprofit leadership in a way that reflects shared leadership in the nonprofit sector leaving nonprofit organizations (NPOs) at a disadvantage in relation to understanding and describing leadership effectiveness. Using a conceptual framework that incorporated organizational theory, shared leadership theory, path goal theory, transformational theory, leader member exchange, and fund development theory, this mini ethnographic study was conducted to explore the effect of leadership styles in shared leadership situations and the impact of matched and unmatched leadership styles on NPO funding performance. With the use of purposeful sampling to conduct the study, …

Relationships Between Women's Glass Ceiling Beliefs, Career Advancement Satisfaction, And Quit Intention, Michelle Roman

Walden Dissertations and Doctoral Studies

Research on the glass ceiling shows that women may encounter obstacles in their pursuit of high-level management positions. The purpose of this quantitative study was to test the explanatory style theoretical framework by examining relationships between women's glass ceiling beliefs, career advancement satisfaction, and quit intention and to determine whether satisfaction with career advancement opportunities mediated the relationship between glass ceilings beliefs and quit intention. Data were collected from 179 working women in the public or private sector and women who exited the public or private sector job market within the past 5 years via Web-based surveys. Glass ceiling beliefs …

Strategies For Integrating Technological Innovations In Small Businesses, Petra Samuel

Walden Dissertations and Doctoral Studies

The effective integration of technological innovation is vital to the success of small businesses and can catapult growth and profitability. Some business managers and supervisors, however, may not have a firm understanding of strategies for integrating technological innovations in businesses; this lack of knowledge may result in employee frustration and costly roadblocks to achieving business objectives. This case study was conducted to identify the strategies used by business managers and supervisors to integrate technological innovations in small businesses. Christensen's theory of disruptive innovation and Rogers' theory of diffusion of innovation served as the conceptual framework. Ten business managers and supervisors …

Strategies Using The Affordable Care Act With Small Businesses In Northeastern Ohio, Donald White

Walden Dissertations and Doctoral Studies

Small business owners with 50 to 100 employees in the physical and mental health care industry face a primary challenge of implementing health insurance under the Patient Protection and Affordable Care Act (ACA) while sustaining their business. The purpose of this multiple case study was to explore the strategies small business owners use to provide health insurance coverage under the ACA and sustained business operations. Semistructured interviews took place in Northeastern Ohio with 3 business owners in the physical and mental health care industry to acquire health care without increasing service cost. The conceptual framework for this study was strategic …

Human Capital Strategies Of Leaders In The Food Service Industry, Olivia Patrice Chanté Miller

Walden Dissertations and Doctoral Studies

High voluntary employee turnover in the food service industry often exceeds 60%. Some food service leaders lack strategies to motivate employees to stay with the organization. High voluntary employee turnover negatively affects organizational profitability due to increased employee replacement costs and reduced organizational productivity. The purpose of this multiple case study was to explore the human capital strategies successful food service leaders use to reduce voluntary employee turnover intentions. The target population consisted of 4 managers of 4 different casual dining restaurants in Winston-Salem, NC who successfully used human capital strategies to reduce voluntary employee turnover intentions. The conceptual frameworks …

Role Of Middle Managers In Mitigating Employee Cyberloafing In The Workplace, Anizizo Aku

Walden Dissertations and Doctoral Studies

Companies in the United States are concerned about the indeterminate effectiveness of corporate cyberloafing mitigation efforts leading to the persistence of employee cyberloafing behavior. Although middle managers are the driving force behind the transformational influences that guide employee productivity and could proffer practical solutions, a lack of clarity surrounds the middle manager's role in the overall cyberloafing mitigation efforts within organizations. The central research question for this transcendental phenomenological research study explored the lived experiences of middle managers regarding their roles in mitigating employee cyberloafing at higher education institutions in Florida. This study used a social constructivist-interpretive framework that draws …

The Trilogy Of Science: Filling The Knowledge Management Gap With Knowledge Science And Theory, Anthony Shawn Bates

Walden Dissertations and Doctoral Studies

The international knowledge management field has different ways of investigating, developing, believing, and studying knowledge management. Knowledge management (KM) is distinguished deductively by know-how, and its intangible nature establishes different approaches to KM concepts, practices, and developments. Exploratory research and theoretical principles have formed functional intelligences from 1896 to 2013, leading to a knowledge management knowledge science (KMKS) concept that derived a grounded theory of knowledge activity (KAT). This study addressed the impact of knowledge production problems on KM practice. The purpose of this qualitative meta-analysis study was to fit KM practice within the framework of knowledge science (KS) study. …

Effects Of Change Valence And Informational Assessments On Organizational Readiness For Change, James Edward Phillips

Walden Dissertations and Doctoral Studies

Nearly two-thirds of organizational change initiatives are unsuccessful due to a lack of high levels of change readiness prior to implementation of the change. A review of the literature supported the importance of establishing organizational readiness for change (ORC), but a gap remained in the empirical data and extant literature about whether presumed antecedents identified in ORC theory contribute to increased levels of ORC. The purpose of this study was to gather empirical data to address this question of whether change valence and informational assessment scores are associated with increased levels of organizational readiness for implementing change. The research design …

Pathways For Improving Nigeria's Procurement System, Donald Osebhawe Areguamen

Walden Dissertations and Doctoral Studies

The manual procurement processes used by some private companies result in increased costs and contract fulfillment delays. The focus of this multiple case study was to explore the strategies procurement managers use to reduce costs and contract fulfillment delays. The population for this study was three procurement managers of private plastics companies located at Maitama, in Abuja, Nigeria. Weiss's theory of change was the conceptual framework for this study. Data collection included semistructured face-to-face interviews and an exploration of company archival financial documents. Data were transcribed, coded, and then validated through member checking, resulting in the emergence of 5 themes: …

Management Contingencies Between Privately-Funded And Publically-Funded Broadcasting Organizations, Michael Godson-Amamoo

Walden Dissertations and Doctoral Studies

Organizations, for-profit or not-for-profit, continually assess demands from their internal and external stakeholders and adjust their operations and strategies for long term sustainability. Building on the classical contingency theory of organization, the purpose of this cross-sectional study was to identify the differences of operational values and principles between private and public broadcasting organizations; an additional goal was to examine how these organizations use their operating choices to adapt to their environment. In a comparative study design between for-profit and not-for-profit broadcasting organizations as independent variables, the focus of the study was to compare 3 groups of dependent variables regarding operational …

Risks Management Application In Helping The Poor Through Microfinancing, Edmond Njombe Lyonga

Walden Dissertations and Doctoral Studies

Poverty alleviation in Buea, Cameroon, has been a problem of concern for decades. The study is vital because managers who control the funds given to the government of Cameroon to help reduce poverty are politicians and do not equitably distribute the funds to all on the pretext that the default rate is high. The purpose of this study was to find better ways to make additional capital available to the microbusiness owners of Buea to open or improve businesses. This qualitative case study design was consistent with the aim of understanding the importance of risk management within the microfinance industry …

The Relationship Between A Cfo's Financial Expertise And Firm Profitability, Scott Jeremy Rubin

Walden Dissertations and Doctoral Studies

More than 50% of small businesses fail by the 5th year of operation because of lack of economic sustainability. Organizations without a chief financial officer (CFO) with financial expertise may have suboptimal fiscal performance. The purpose of this correlational study was to examine whether there was a relationship between CFO licensure status, CFO age, and firm earnings per share. A sample of 403 small businesses in the United States, taken from the Russell 2000 Index, was used in the study. The theoretical framework for the study was Penrose's resource-based view of the firm. CFO names and firm earnings per share …

The Effect Of Intrateam And Interteam Trust On Organizational Outcomes: A Multilevel Study, Abere Kassa Kassa

Wayne State University Dissertations

The main objectives of this dissertation were to examine the main and interactive effects of intrateam and interteam trust on organizational outcomes at individual, team and organizational levels. Also, this dissertation sought to examine the mechanisms (team processes: team behavioral integration, team psychological safety, team reflexivity, and team learning) through which intrateam and interteam trust elicit organizational outcomes. Moreover, this dissertation also sought to uncover if value congruence and team feedback seeking behavior in teams moderate the effect of intrateam trust on the team processes.

Hypotheses were tested using data collected from a sample of 282 team members nested under …

Earning A Seat At The Table: How It Departments Can Partner In Organizational Change And Innovation, Robert L. Moore, Nathan Johnson

STEMPS Faculty Publications

Few would argue that the information technology department (ITD) is not an essential part of an organization. It is hard to envision a project that does not need the support of the ITD. Despite this importance, the ITD is not always involved in the management of projects. Often, the ITD is brought into the project late in the planning and development process. In many cases, the inclusion of the ITD in an advanced project stage can result in project failure where early involvement could have prevented it. Why is it that ITDs, while clearly a vital part of project implementation, …

Testing A Theory Of Sense Of Community And Community Responsibility In Organizations: An Empirical Assessment Of Predictive Capacity On Employee Well-Being And Organizational Citizenship., Neil Boyd, Branda Nowell

Faculty Journal Articles

This paper attempts to advance our understanding of the experience of community in organizational settings by empirically testing a theory of sense of community responsibility (SOC-R) in relation to traditional measures of sense of community [SOC] on outcomes of employee well-being and organizational citizenship. Findings support the notion that SOC is a better predictor of employee well-being while SOC-R more strongly predicts organizational citizenship behavior. The findings add new knowledge to the literature on the experience of community in organizations, and represent an important contribution to our understanding of the factors that drive employee action and well-being at work.

Putting The Horse Before The Cart: The Influence Of Trigger Events On Justice Perceptions And Work Attitudes, Bonnie S. O'Neill, John L. Cotton

Management Faculty Research and Publications

To date very little research on organizational justice and work attitudes has focused on what starts the process that leads to these perceptions. A considerable amount of organizational research is focused on the end result (e.g., employees’ perceptions, attitudes, or behaviors), which can become difficult to effectively manage or change after-the-fact in a timely or productive manner (Tekleab et al., 2005). In this paper, two studies are conducted that explore a variety of events employees might notice and how they influence workplace outcomes. Study One explores 16 trigger events from prior research and surveys employees in a manufacturing organization about …

Environmental, Social, And Governance Risk And Performance: Implications For Audit And Corporate Governance Research, Jenna J. Burke

2017

This dissertation examines oversight of environmental, social, and governance (ESG) related risk and performance. These considerations are a new piece of business language, and are crucial in monitoring and evaluating the sustainable impact of modern corporations. The dissertation is comprised of three archival studies, which together contribute to an emerging accounting literature at the intersection of audit and corporate governance. The first study uses hand-collected data on voluntary board-level committees that oversee ESG-related issues to investigate the performance implications of these committees. This paper presents a theoretical framework and methodology that incorporate the committee’s role in shared value creation and …

Managers' Network Change And Their Promotability During A Merger, Wookje Sung

Theses and Dissertations--Management

I investigate whether cross-functional or cross-organizational networking following a large corporate merger and acquisition improves managers’ career outcomes. Previous research on networks and career success has focused on stable organizational environments, finding that large, open networks with many structural holes are most advantageous because of superior information benefits and control power, while closed networks provide redundant information that is unhelpful career-wise. However, I suggest that while dense, closed networks formed within knowledge (functional) or identity (legacy organization) boundaries might be detrimental to executives’ future promotability, closed networks are helpful if they are created across those boundaries. These ties help to …

How Organizational Turbulence Shapes The Broker Vision Advantage, Jesse Fagan

Theses and Dissertations--Management

Research on social networks has established that those who bridge the gaps between dense social groups (i.e. structural holes) are granted a “vision advantage” compared to those who are embedded in dense groups. A common explanation for the advantage is that bridging a structural hole provides the broker with access to diverse information. What is less clear is how this process performs when the organizational context is turbulent. I propose that in a turbulent organizational context, when the organization is experiencing dramatic changes, employees benefit less from building a repertoire of diverse information and instead benefit more from adopting socially …

Psychological Safety: A Meta‐Analytic Review And Extension, M. Lance Frazier, Stav Fainshmidt, Ryan L. Klinger, Amir Pezeshkan, Veselina Vracheva

Management Faculty Publications

Although psychological safety research has flourished in recent years, and despite the empirical support for the important role of psychological safety in the workplace, several critical questions remain. In order to address these questions, we aggregate theoretical and empirical works, and draw on 136 independent samples representing over 22,000 individuals and nearly 5,000 groups, to conduct a comprehensivemeta-analysis on the antecedents and outcomes of psychological safety. We not only present the nomological network of psychological safety but also extend this research in 4 important ways. First, we compare effect sizes to determine the relative effectiveness of antecedents to psychological safety. …

Legacy Of Women And The Culture Of An Organization, Nicole C. Kutsi

School of Business Student Theses and Dissertations

The purpose of this paper is to explore women in executive leadership positions in traditionally male-dominated public-sector organizations. This research will determine whether women entering into these positions have the ability to change the culture of a traditionally male-dominated institution so that women are regarded as equals to men in leadership success, team-building, solicitation of organizational input from subordinates, and overall operational efficiency in the organization. The study will also explore how uniquely feminine qualities contribute to a distinctively transformational leadership approach in women, challenging the common notion that only men are qualified to lead because of their traditionally aggressive …

Organizational Learning From Failure: Present Theory And Future Inquiries, Vinit M. Desai, David Maslach, Peter Madsen

Faculty Publications

This chapter reviews past and present theoretical perspectives on organizational learning from failure. We begin by describing the organizational learning process and what it means to learn through failure. We outline and describe several challenges for future research: (1) Why do some organizations fail to learn from failures? (2) Why do some organizations fail again after learning from failures? (3) How do some organizations prevent other organizations from learning vicariously through their failures? (4) How can organizations learn from near failures? and (5) How can organizations learn from hypothetical failures? In sum, we hope this chapter motivates and inspires researchers …

Identifying Key Areas Of Worklife And Their Interactive Effect In Explaining Pakistani Nurses’ Burnout, Faisal Qadeer, Amnah Imtiaz, Imran Hameed

Management Faculty Publications

We examined the effect of incongruence in the areas of worklife (AWL) on burnout of nurses. Specifically, we were interested in identifying the most important AWL and interactions among AWL and psychological resilience in explaining nurses’ burnout. Incongruence in the worklife escalates burnout and resilience is a coping trait. The phenomenon needs to be studied in developing countries where entirely different health dilemmas exist. A cross sectional survey was conducted from 147 nurses. SEM through AMOS 21 and Process Macro of SPSS was used for data analysis. Two AWL namely control and reward, emerged out to be the most important …

Athletic Ticket Pricing In The Collegiate Environment: An Agenda For Research, Craig A. Morehead, Stephen Shapiro, Timothy M. Madden, Lamar Reams, Chad D. Mcevoy

Human Movement Studies & Special Education Faculty Publications

s pressure mounts for intercollegiate athletic departments to be more selfsufficient, administrators must respond by increasing generated revenues. Despite the importance of ticket sales in this endeavor, however, little is known about the underlying ticket pricing structures and policies used by National Collegiate Athletic Association (NCAA) institutions. Of the limited existing scholarship focused on managerial pricing decisions in the field of sport management, only professional sports settings have been addressed. Given the unique operational differences between professional and intercollegiate sport, this paper is designed to establish a foundation from which to build future research concerning the pricing of college sport …

Audere Est Facere: Reconsidering Proactivity And Examining Its Impact On Teams, Erik C. Taylor

LSU Doctoral Dissertations

Proactivity has become one of the most prominent phenomena in organizational behavior over the last twenty-five years. Scholars have established several different methods of assessing proactivity as a dispositional trait, and identified numerous different types of proactive behaviors. Further, interest in proactivity as a phenomenon within and among teams has been an area of growing recent interest. However, the literature is plagued with a number of problems that limit our understanding of proactivity and impede the growth of the field. At the conceptual level, scholars frequently lament the lack of theoretical unity and the proliferation of overlapping constructs that results …

Stigma And Reputation: Exploring The Lingering Effects Of Organizational Stigma, Jahnavi Patel

Williams Honors College, Honors Research Projects

Stigmas have been widely used to describe organizations and individuals that have negative reputations or that have engaged in illegitimate practices. Extensive research has been done on the effects of positive reputation and personal reputation. However, there is still much to learn about the effects and consequences of organizational stigmas. The purpose of this paper is to provide a theoretical overview of the consequences of organizational stigmas, particularly in the area of employee mobility, and to help understand the relationship between negative organizational reputation and personal reputation. Contributions of this research, the limitations and directions for future research are discussed …

Sitting With Nellie; Mentoring Relationships In The Office Of The Revenue Commissioners, Kieran Healy

Theses

Mentoring is a powerful HRD tool that has been shown to have a positive impact on career development and play a significant role in the psychosocial support of employees in the workplace. There is no definitive definition of mentoring or a clear concise methodology of how it works but it does work and has been shown to do so time and time again in a multitude of settings and organisations.

Mentoring in Revenue is a mixture of the formal and informal and supports training courses and on the job training in equal measure. This dissertation will focus on mentoring in …