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Catalyzing Capacity: Absorptive, Adaptive, And Generative Leadership, Elizabeth A. Castillo, Mai P. Trinh

Management Faculty Publications

Purpose

Organizations increasingly operate under volatile, uncertain, complex and ambiguous (VUCA) conditions. Traditional command-and-control leadership can be ineffective in such chaotic environments. The purpose of this paper is to outline an alternative model to help leaders and organizations navigate effectively through VUCA environments. By developing three fundamental capacities (absorptive, adaptive and generative), leaders can cultivate organizations capable of continuous synchronization with their fitness landscapes. Central tenets of the framework include diversity, slack, learning, humility, reflection in action and abductive logic.

Design/methodology/approach

This framework is designed based on literature insights, conceptual analysis and experts’ judgment. The paper integrates knowledge from a …

What’S Broken? Not The Mold, Susan Vroman

The Journal of Values-Based Leadership

Changing workforce demographics indicate that flexible work arrangements (FWA) are appreciated and valued by employees, yet employers still resist their support. While not explicit in their rationale, managerial mindsets may hold that deviations from historical ideal worker frameworks detract from performance potential. As this continues, mothers are especially stigmatized for using FWA as it differs from traditional, male hegemonic behaviors. Overlaying the case of a rising executive with a study of historical management theory, it may take until Generation Y is fully entrenched in leadership for a différance to break the mold in FWA acceptance.

Exploring The Quality Of The Leader-Follower Relationship And Its Effect On Followers’ Organizational Citizenship Behaviors In A Public-Service Organization, Kristina Zaragoza

Dissertations

Purpose: The purpose of this sequential, explanatory mixed-methods study was to identify and describe to what extent the quality of the leader-follower relationship, as perceived by followers, affects followers’ organizational citizenship behaviors in a public-service organization.

Methodology: A sequential mixed-methods study was the chosen design for this study. The first phase consisted of quantitative research in the form of a survey questionnaire that measured followers’ organizational citizenship behaviors. The researcher then conducted semistructured, face-to-face interviews that measured the quality of the leader-follower relationship.

Findings: Followers engage in organizational citizenship behaviors at a moderate to high level. Followers willingly assist co-workers …

Organizational Communication And Individual Behavior: Implications For Supply Chain Risk Management, Scott Duhadway, Steven Carnovale, Vijay R. Kannan

Management Faculty Publications

Risk is a significant issue for supply chain managers. Not only must they contend with multiple dimensions of risk in decision‐making, they must reconcile decision‐making with broader organizational interests. This study examines the influence of organizational communication regarding supply chain risk on individual decision‐making strategies and the perceptions of risk. A multi‐stage experimental design is applied, in which decision‐makers make decisions across three dimensions of risk and adjust their risk‐taking behavior after being presented with organizational communication regarding supply chain risk levels. The relationship between organizational communication and the perceptions of supply chain risk is then explored after decision‐makers are …

Creating A Culture Of Engagement In Business Schools, Devin Lunt, Larry Chonko, Lisa A. Burke-Smalley

Organization Management Journal

Business schools, in the face of various external pressures, are confronted with the daunting challenge of better engaging their constituents to achieve their learning mission. We call for engagement to play a unifying role in a business school’s culture. We incorporate relevant learning, marketing and change management concepts to first present conceptual tenets underlying our engagement model including co-creation of learning and students as works-in-progress. We then propose a plan for creating a culture of engagement in business schools to advance their learning mission, which broadly involves students, faculty, alumni, employers and administrators. The tactical plan is presented in four …

Lindenwood Online Degree Programs Ranked On Bestcolleges.Com, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.

Towards A Dynamic Theory Of Enacted Complexity, Kenneth T. Goh, Brian T. Pentland

Research Collection Lee Kong Chian School Of Business

To develop new theory about the dynamics of enacted ask complexity, we analyze 15-months of field data from a video game development project consisting of observations, interviews, and an archival analysis of 2,428 tasks to present a novel way of conceptualizing and visualizing the complexity of emergent processual phenomena.

The Impact Of Emotional Intelligence On Effective Leadership In The Military Production Factories (Mpf) In Egypt, Safaa Sshaaban

Business Administration

Emotional intelligence is one of the most important personal trait linking to leadership in a way of assisting and developing the desired skills needed for those leaders applying effective leadership. There is a lack in the research literature related to leadership style in the Military Production Factories (MPFs) sector in Egypt. There is great attention and initiative to the reform in governmental sector in Egypt. This study considered as a baseline study for identifying the dominant leadership style in MPF. Military production industry sector includes 20 factories and companies lead by the Ministry of Military production (MOMP). The factories produced …

Acculturative Products Uniqueness Antecedence For Successful Marketing Performance, Gita Sugiyarti, Augusty Tae Ferdinand, Tatiek Nurchayati

DLSU Business & Economics Review

The purpose of this study is to mediate the influence of market sensing capabilities on the marketing performance by proposing acculturative products uniqueness that mediate the gap between market sensing capabilities and improvement of marketing performance. The sample data from 160 small and medium enterprises of batik, ceramics, and interior design in Indonesia were used to test the model consisting of four hypotheses. The statistical tests in our model used four variables: market sensing capabilities, product innovation, acculturative products uniqueness, and marketing performance. The results of the data show that acculturative products uniqueness has an important role in improving marketing …

Execution: A Catalytic Capability In Firm Performance, Robert Frank Keimer

Theses and Dissertations

This qualitative study explores the nature of business execution. Specifically, it seeks to understand the nature of a firm’s capability to execute, how and why some firms execute better than others, and the impact that this capability may have on firm performance and outcomes. A review of the organizational routine, organizational capability, and dynamic capabilities literature reveals a gap where no theory, model, or framework of analysis can be found for the concept of execution. The author proposes a novel definition of execution as a “catalytic capability”; that is, a stored behavioral capability comprised of repetitive, recurrent actions, shaping principles, …

Organizational Communication And Individual Behavior: Implications For Supply Chain Risk Management, Scott Duhadway, Steven Carnovale, Vijay R. Kannan

Business Faculty Publications and Presentations

Risk is a significant issue for supply chain managers. Not only must they contend with multiple dimensions of risk in decision making, they must reconcile decision making with broader organizational interests. This study examines the influence of organizational communication regarding supply chain risk on individual decision-making strategies and the perceptions of risk. A multi-stage experimental design is applied, in which decision makers make decisions across three dimensions of risk and adjust their risk-taking behavior after being presented with organizational communication regarding supply chain risk levels. The relationship between organizational communication and the perceptions of supply chain risk is then explored …

Engaged Participant Observation: An Integrative Approach To Qualitative Field Research For Practitioner-Scholars, Daniel Robey, Wallace T.F Taylor

Engaged Management ReView

Abstract

Participant observation is an appropriate research method for engaged practitioner-scholars seeking in-depth insights available from qualitative field research. Conventional approaches to participant observation include ethnography and action research. However, conventional approaches were originally developed with the assumption that the roles of practitioner and scholar are separate. We propose a new approach, engaged participant observation, which recognizes the integration of research and practice roles. We illustrate the application of engaged participant observation, and its special demands, through a completed executive doctoral dissertation conducted by second author and supervised by the first author. We address the specific tensions and demands …

A Review Of The Literature On Human Resource Development: Leveraging Hr As Strategic Partner In The High Performance Organization, Daniel Thoman, Robert Lloyd

Journal of International & Interdisciplinary Business Research (2014-2019)

The purpose of this paper is to describe the evolution of Human Resources (HR) from its inception as the clerical personnel administration utility of a company to its current developmental role as the strategic partner that helps to grow firms into dynamic, high-performance organizations through the invocation of the next stage of HR conceptual growth, Human Resource Development (HRD). Further, it covers the evolution of HRD with both a theoretical lens as well as a practitioner’s viewpoint in mind. This paper will discuss this conceptual evolution as it has occurred over time, as well as how it mirrors the overall …

Picking Up The Pieces: Managing People During And After A Reorganization, Catherine B. Soehner

Library Philosophy and Practice (e-journal)

Libraries need to change rapidly in response to advances in technology, expectations of users, funding, and other pressures from both inside and outside the library. Often library administration/management reorganizes personnel, duties, and departments to accomplish new goals and to shift focus of library services. Both during and after a reorganization, employees respond to the changes in a wide variety of ways, ranging from acceptance and positivity to anger and resistance. Fortunately, administrators and managers have a variety of tools available to help employees deal with change and to move them toward success. There are many books and articles on the …

Temporal Trajectories Of Enacted Complexity In Creative Project Teams, Kenneth T. Goh, Brian T. Pentland

Research Collection Lee Kong Chian School Of Business

With technologies to capture fine-grained measures of behavior now more ubiquitous, organizational researchers are now able to consider networks of actions performed by multiple actors as a unit of analysis. We apply the action network construct as a measure of enacted complexity. Because previous conceptualizations of complexity viewed the construct as a descriptive organizational property, capturing this property over time was a non-issue. But given the emergent nature of enacted complexity, questions about how complexity unfolds over time become meaningful. This paper thus examines how enacted complexity unfolds over time by investigating the temporal trajectory of actors and actions. We …

What Does It Take To Become A Partner At A Big 4 Accounting Firm? Insights From Singapore’S Experience, Gary Pan, Poh Sun Seow, Yang Hoong Pang, Kwong Sin Leong

Research Collection School Of Accountancy

Due to the shift in partner’s identity, there have been growing interests in understanding characteristics, skills and behaviours of accounting partners. Given that Big 4 Accounting firms are supposedly international accounting firms that are organized in similar structures, an interesting question of whether the same partner qualities can be applied in the Big 4 accounting firms for a non-western context such as Asia. As far as we know, no such study has been conducted in an Asian context. We argue this could be of great interest to the Big 4 Accounting firms as Asia is one of their fastest growing …

Leveraging Engagement Through Diversity, Gordon Haley

Publications

• Through dialogue and interaction, members begin to characterize their world. They may see it as malleable or fixed, filled with opportunities or threats. As with external adaptation, there are important issues.
• These include a series of membership issues: Who is a group member, what behavior is acceptable, who is a friend?

Unpacking The Role Of Data In Philanthropy: Prospects For An Integrated Framework, R. Patrick Bixler, Marisa Zappone, Lin Rui Li, Samer Atshan

The Foundation Review

This article reports qualitative research that explores the role of data in philanthropy and proposes an integrated framework. Interviews with charitable foundations in central Texas, including members of a regional evaluation and learning collaborative, reveal an orientation toward data that is becoming increasingly institutionalized.

The research suggests that data are generated and used in a multiplicity of ways, including identifying populations and geographies in need of investment, informing funding decisions for service delivery as well as policy research and advocacy; evaluation and learning; and measuring community impact.

This article discusses these thematic findings, notes specific practices, and presents six principles …

Teaching Internal Control Using A Student-Generated Video Project, Poh Sun Seow, Gary Pan

Research Collection School Of Accountancy

Educators consider the video learning approach an effective method to deliver educational content as compared to the traditional method of books and written materials. This paper presents a project that involves student-generated videos to learn internal control in an undergraduate accounting information systems course. We believe that this video learning approach is an engaging way for students to be self-directed learners in learning internal control and complements the written materials in the textbook. The survey results show that most of the respondents viewed the learning experience of the video project positively. The results also indicate that the video project helps …

Collaborative Leadership In Action, Maureen Scully, Catherine R. Bates

Center for Collaborative Leadership Publications

The 46 fellows in the 2018 cohort of the UMass Boston Emerging Leaders Program worked with seven community partners on projects of strategic importance to these nonprofit and government organizations. The fellows contribute their professional skills and discover collaborative leadership through practice. The theme of our public symposium is “Collaborative Leadership in Action.” The fellows shared their insights about what collaborative leadership involves – its challenges and benefits – and what they take back to their workplaces.

A Quantitative Correlational Study Between Transformational Leadership Behavior And Job Satisfaction Among California Card Room Casino Employees, Lydell H. Hall

Dissertations

Purpose: This study had two purposes. The first purpose was to determine if there is a correlation between transformational leadership behavior exhibited by the leadership team and job satisfaction among California card room casino employees. The second purpose of this study was to determine if there is a correlation between transformational, transactional, or laissez-faire leadership styles exhibited by the leadership team and job satisfaction among California card room casino employees.

Methodology: This quantitative, non-experimental, correlational study involved utilizing two Likert-type scale survey instruments to measure leadership styles and employee job satisfaction. Data was collected from 127 card room casino employees …

Military Leaders’ Perceived Importance Of Emotional Intelligence Characteristics When Leading Organizational Change, Wayne Roseberry

Dissertations

Purpose: The purpose of this descriptive, qualitative case study was to identify and describe exemplary military senior leaders’ perceived importance of emotional intelligence (EI) characteristics when leading organizational change. The study explicitly addressed the behavioral characteristics of U.S. Marine leaders associated with the EI framework for emotional competencies using Goleman, Boyatzis, and McKee’s (2002) four EI components: self-awareness, self-management, social awareness, and relationship management competencies.

Methodology: A qualitative multiple-case study method was appropriate for this research due to its focus on analyzing the 12 exemplary senior leaders’ perceived importance of EI characteristics to lead change. The qualitative instrument included an …

The Santa Clara, 2018-05-17, Santa Clara University

The Santa Clara

No abstract provided.

Onboarding: Engagement From Day One, Brenna Miaira Kutch

Office of Information Technology Publications and Presentations

This webinar will outline best practices, tips, and tools for onboarding new employees into your organization for manager and administrative support. The goals of this webinar are to understand why onboarding is essential to engagement and what steps managers can take to ensure an effective onboarding experience for new employees including staff, faculty, and student employees. Participants will share their own experiences, and return to their organizations with ideas for improving their processes and creating tools to facilitate an awesome and supportive environment from day one.

An Exploration Of Barriers To Integration Of Strategic Human Resource Development In The United States Fire Service: An Interpretative Phenomenological Analysis Of Chief Officers' Perceptions, Jon D. Musgrave

Human Resource Development Theses and Dissertations

Trends in the current human resource development (HRD) literature emphasize the role that integration of strategic human resource development (SHRD) practices has on organizational effectiveness (Garavan, 1991; Garavan, 2007; Gilley & Gilley, 2003; Gilley & Maycunich, 2000; Ruona & Gilley, 2009; Wright, 2007). The United States Fire Service currently views human resource development as a management practice to be utilized by the chief officer to address vocational or technical skills (Stowell, 2004). This interpretative phenomenological analysis (IPA) qualitative study explored the beliefs, attitudes, and perceptions of chief officers in the United States Fire Service to further understanding of barriers to …

The Leadership Role Of Management Accountants As It Contributes To Innovation And Entrepreneurship In Start-Up Businesses In Southern California, Paula Edwards

Dissertations

Purpose: The purpose of this qualitative study was to understand and describe the leadership role of managerial accountants as it contributes to innovation in start-up businesses in Southern California.

Methodology: The methodology used to understand and describe the leadership role of managerial accountants as it contributes to the innovation and entrepreneurship in start-up businesses in Southern California was a qualitative study. The study participants included 12 entrepreneurs who had started a business in the last five years, had utilized a management accountant on a part-time, full-time or consultant basis and are located in the San Diego, Orange, or Los …

A Case Study Of Congregational And Search Committee Desired Leadership Qualities In A Senior Pastor, David Fowler

Human Resource Development Theses and Dissertations

The purpose of this case study that utilized an inductive qualitative research approach was to uncover desired leadership qualities in a senior pastor. Membership numbers are dwindling for religious organizations as the landscape of the United States becomes more secular. Studies reveal that negative issues with ineffective leadership within these organizations impact congregational health and membership decline. Within the context of leadership’s futility, studies need to be conducted to identify qualifiers of effective leadership in religious organizations, as a lack of research has been conducted concerning religious organizational leaders. Specifically, churches in the Southern Baptist Convention, a conservative conglomerate of …

A Self-Assessment Of Hrd Competency Development In Undergraduate Students: Indigenous Project-Based Learning Experience, Kendra Hall

Masters Theses, 2010-2019

In the field of human resource development, the literature and research suggest that in order for students to become proficient practitioners in a global business world, there is a need for the inclusion of diversity education. The purpose of this study is to understand student’s perceptions of their competency development after a semester-long engagement with an Indigenous organization. The current study examines HRD undergraduate student’s competency development, using the Association for Talent Development (ATD) standards and focuses on the global mindset foundational competency. The participants completed a retrospective pre-post self-assessment to measure their competency development prior to and after the …

Factors Impacting The Intent To Use An Interactive Visual Aid On A Tablet Pc Platform By A Biotechnology Sales Force, Tom Dotter

Theses & Dissertations

The interactive visual aid on a tablet PC technology platform is a relatively new marketing tool. The interactive visual aid was developed to replace the visual aid brochure, also known as pharmaceutical promotional literature. The interactive visual aid is used by biotechnology area business managers to promote their respective medications directly to a healthcare provider. Biotechnology corporations are equipping their sales forces with tablet PCs to leverage customer relationship management tools, adhere to compliance and Food and Drug Administration regulatory policies, and to launch marketing tools such as the interactive visual aid. Do these companies know the factors contributing to …

Exploring Churn And Alignment Between Retention And Occupational Culture As Perceived By Professional Truck Drivers, Catherine M. Cole

Dissertations

Despite advances in logistics software and increased driver pay, the trucking industry continues a historic wave of human capital risks in the form of driver turnover and driver shortages. Previous efforts to understand the phenomenon of driver turnover rely heavily on supply chain, transportation, and logistics based disciplines. The current study provides a human capital ontology towards understanding professional truck driver perceptions. Within the interpretive framework of pragmatism, the study applied a simultaneous ethnographic and phenomenological research design to explore the phenomenon of churn and professional truck driver perceptions of environmental alignment between trucking industry retention strategies and the occupational …