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Supportive Supervision And Resiliency Ohio - Coach Ohio Flyer 2019, Ohio Department Of Job And Family Services, Quality Improvement Center For Workforce Development

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What is Resilience? Resilience is a person’s ability to “bounce back” from hardship or a difficult situation. What is Resilience Alliance? Resilience Alliance is a series of weekly group sessions to create an improved, healthier work environment and help staff develop skills and behaviors that promote their physical and psychological well-being. The goals are to: • Decrease stress by enhancing resilience skills, increasing social support and changing the organizational culture • Help participants regulate their emotions and not engage in avoidance behaviors in response to traumatic situations • Reduce symptoms of secondary traumatic stress • Increase self-efficacy, collaboration and job …

Learning From Semantic Inconsistencies As The Origin Of Dynamic Capabilities In Mncs: Evidence From Pharmaceutical Mncs, Isar Kiani, Pouya Seifzadeh, Iam Alam

Business Faculty/Staff Publications

This paper focuses on origins of dynamic capabilities in multinational corporations (MNCs). Building on literature in the area of organizational memory and organizational learning, we investigate factors that contribute to subsidiaries of MNCs ability to detach themselves from obsolete knowledge and practices. To construct the theoretical framework, 11 extensive interviews with marketing and sales executives from three pharmaceutical MNCs operated in Iran were conducted. We test our hypotheses using statistical quantitative analysis of data related to 459 observations from subsidiaries of 51 pharmaceutical MNCs during years 2005-2009. We examine the quality of corrective actions taken by subsidiaries of pharmaceutical MNCs …

Evaluating Coaching Programs, Elza Mylona, Richard Van Eck

Teaching, Leadership & Professional Practice Faculty Publications

Take home points

1. Program evaluation depends on the goals; the clearer they are, the more effective the program will be.
2. Evaluation models are powerful tools, but expertise in using them is critical.
3. Evaluation begins before, and continues after, the intervention itself.
4. Success criteria should be defined and stakeholders’ participation ensured before choosing evaluation measures.

Business Model Innovation: A Review And Research Agenda, Boumediene Ramdani, Ahmed Binsaif, Elias Boukrami

New England Journal of Entrepreneurship

Purpose – The aim of this paper is to review and synthesise the recent advancements in the business model literature and explore how firms approach business model innovation. Design/methodology/approach – A systematic review of business model innovation literature was carried out by analysing 219 papers published between 2010 and 2016. Findings – Evidence reviewed suggests that rather than taking either an evolutionary process of continuous revision, adaptation and fine-tuning of the existing business model or a revolutionary process of replacing the existing business model, firms can explore alternative business models through experimentation, open and disruptive innovations. It was also found …

Strategic Alliances Between Banks And Fintechs For Digital Innovation: Motives To Collaborate And Types Of Interaction, Milan Frederik Klus, Todor Stefan Lohwasser, Friedrich Holotiuk, Jürgen Moormann

The Journal of Entrepreneurial Finance

In times of digitalization, established firms operating in the financial services sector increasingly form alliances with start-up companies to satisfy the customers´ demand for rapid innovation and cope with the growing dynamics of markets. Technology-enabled innovation challenges traditional business models of incumbent institutions (e.g., banks) and requires them to adapt swiftly to the needs of the digital age. However, young firms providing technological solutions for the financial services industry (fintechs) also face difficulties, such as meeting regulatory requirements and winning the trust of potential customers. To compensate for these shortcomings and to exploit synergies, banks and fintechs are increasingly pooling …

2018-2019 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2018-2019 Financial Summary of Morehead State University.

An Investigation Of Peer Accountability In Healthcare, Angela Demichele

CGU Theses & Dissertations

Peer accountability is the practice of providing feedback to, and receiving feedback from, one’s colleagues (Lockett et al., 2015)—both for the purposes of recognizing good work when it happens, and correcting risky behaviors in the moment. The concept of peer accountability has been overshadowed by research focusing on teamwork, which tends to focus on reducing the power distance among team members and increasing an individual’s ability to speak up the hierarchy. Our next opportunity for achieving safety and reliability in healthcare will come from peers monitoring one another’s actions. This study analyzes the untapped links between peer accountability behaviors, psychological …

Strategies To Recruit Skilled Workers In Manufacturing, Ina Renee Rawlinson

Walden Dissertations and Doctoral Studies

Manufacturing hiring managers in the United States who fail to implement adequate recruitment strategies for skilled production workers experience reduced profits and sustainability challenges. The purpose of this multiple case study was to explore the strategies that successful manufacturing hiring managers in North Carolina used to recruit skilled production workers to sustain business profitability. Inductive analysis was guided by the human capital theory, and trustworthiness of interpretations was strengthened by member checking. The population for the study consisted of 4 business leaders who demonstrated the use of effective recruitment strategies to sustain profitability in manufacturing businesses in southeastern North Carolina. …

Effective Human Resources Recruiting And Hiring Practices For Improving Organizational Performance, Marcus Karl Wardlaw

Walden Dissertations and Doctoral Studies

The purpose of this single case study was to explore the recruiting and hiring practices used by human resources (HR) and recruitment managers to support organizational goals for performance improvement. Data were collected from semistructured interviews with 4 HR and recruitment managers from a vegetation management company in Pennsylvania and review of organizational documents. Bertalanffy's general systems theory (GST) and Thelen and Smith's dynamic systems theory (DST) were the basis for the study's conceptual framework. Data reliability and validity were achieved through an interview protocol, member checks, interview transcriptions, and methodological triangulation. The study included an inductive analysis of interviewees' …

Sharing Of Threat-Related Information Among Public Safety Agencies In Honolulu, Hawaii, Cortney M. Chambers

Walden Dissertations and Doctoral Studies

There is a lack of knowledge regarding how public safety organizations communicate threat-related information at the local level. The purpose of this qualitative exploratory case study was to explore the benefits and challenges of sharing threat-related information between public safety agencies (law enforcement, fire services, emergency medical services, and public health) in Honolulu, Hawaii. The conceptual framework for the study was general systems theory. The sample for this study was a subset of 13 individuals from the larger population of approximately 50 subject matter experts who worked within four public safety agencies and had extensive experience analyzing and sharing threat-related …

Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins

Walden Dissertations and Doctoral Studies

Healthcare managers who are unaware of the various strategies that exist for reducing turnover could adversely affect patient care, organizational morale and performance, and the achievement of organizational goals. The purpose of this qualitative multiple case study was to explore strategies healthcare supervisors used to reduce employee turnover. The participants comprised 3 senior healthcare managers located in central Texas responsible for hiring, firing, training, supervising, and successfully using strategies to reduce employee turnover. Herzberg's motivation-hygiene theory provided the conceptual framework. Data were collected from semistructured interviews and a review of company documents. Thematic analysis of the data resulted in 5 …

Strategies For Meeting Local Workforce Policy Requirements In Developing Countries, Gianandrea Manzoni

Walden Dissertations and Doctoral Studies

Foreign companies operating in developing countries are losing competitive advantage due to local workforce policies and restrictions that governments issue to foster the development of indigenous businesses and people. Maintaining a competitive advantage is essential to foreign business owners long term sustainability. Based on Argyris and Schön's organizational learning theory, the purpose of this qualitative single case study was to explore strategies foreign company managers use to achieve profitable business performance while satisfying local workforce policy requirements. The population comprised of 5 foreign managers who implemented effective strategies to increase the profitability of their company while meeting local content requirements …

The Impact Of Socioeconomic Status On College Students’ Experiences, Shaafi A. Farooqi

Pitzer Senior Theses

This qualitative research project examines the role of socioeconomic status in shaping the experiences of students attending Pearson College, an elite liberal arts college in Southern California. One hour-long, semi-structured interviews were conducted with ten Asian Pacific Islander Desi American (APIDA) students in order to better understand APIDA student experiences and their views on the college’s efforts to support class-based diversity and inclusion. Findings include insights into challenges faced by college students, how they understand privilege and identity, and where college students find support. These results have implications for Pearson College, and similar liberal arts colleges, to implement changes to …

An Exploratory Study Of The Role And Contribution Of University Knowledge Transfer Offices (Ktos) In Knowledge Transfer And Value Creation, Anthony Paul Buckley, Paul Maguire, David Gardiner

Conference papers

Developed European countries place emphasis on innovation as an important growth driver. Higher educational institutions, within these developed countries, actively participate in regional economic initiatives to proactively transfer and commercialise knowledge to business and society. This knowledge transfer is now performed in a more direct way than heretofore and the commercialization remit is now regarded as the Universities 3rd mission. This is in addition to its traditional remits of education and research. This study explores the effectiveness of the University knowledge transfer process and the contribution that knowledge transfer offices play in knowledge transfer and commercialisation (Value creation).

This study …

The Role Of Leadership In Business Model Innovation: A Case Of An Entrepreneurial Firm From India, Abrar A. Saiyed

New England Journal of Entrepreneurship

Purpose – The purpose of this paper is to explore the relationship between leadership and business model innovation (BMI) in an entrepreneurial firm. From the literature, it was found that the role of a leader in BMI was unexplored. A research framework was created which was the replication of the model created showing the relationship between leadership and innovation. Design/methodology/approach – The qualitative single in-depth case study was used to understand the effects of leadership in BMI. The case of an entrepreneurial firm in the graphic and animation education sector from India was chosen to test the research framework. The …

Managerial Discretion, David B. Wangrow, Hilary Schloemer

Management Faculty Research and Publications

No abstract provided.

Work-Life Factors That Impact Job Burnout And Turnover Intention Among Athletic Academic Support Professionals, Jennifer Gellock

Theses and Dissertations

The purpose of the current study was to investigate factors in the work environment that impact job burnout among academic support professionals who work with college student-athletes. Specifically, the factors of job control match, fairness march, rewards match, and workload match were explored. Additionally, the extent to which emotional exhaustion and depersonalization had an effect on turnover intention was explored. Job burnout has been found to have negative impacts on professionals in human services professions. The sample consisted of academic advisors and learning specialists affiliated with National Collegiate Athletic Association (NCAA) Division I programs. Results suggest academic support professionals experience …

Innovation Strategies For A Global Manufacturing Business, Sachin Kakaji Ramteke

Walden Dissertations and Doctoral Studies

Some global manufacturing businesses fail to reach an adequate level of financial

performance within 5 years. The purpose of this single case study was to explore

innovation strategies that business leaders of a global machinery manufacturing company

in northwestern Illinois used to increase profit margins. The conceptual frameworks for

this study included the holistic innovation model and the disruptive innovation theory. A

purposeful sample of 9 business leaders who had more than 5 years of experience in the

manufacturing industry and more than 2 years of experience using innovation strategies

participated in the study. Data were collected from semistructured in-depth …

Managing Customer Complaints In Online Auction Markets, Mohammad Mousavi

Walden Dissertations and Doctoral Studies

The purpose of this multiple case study was to explore strategies managers in the online auction industry used to manage customer complaints to improve customer satisfaction. The targeted population consisted of 4 managers of online auction companies in the southwestern region of the United States. The conceptual framework for the study was Argyris and Sch�n's double-loop learning theory. Data were collected via semistructured interviews with business managers, observation of company operations and behaviors, review of documentation, and member-checking activities. Data analysis consisted of text interpretation of data and notes using coding techniques. Data analysis resulted in 5 themes: business orientation, …

Experiences Of Subtle Sexism Among Women Employees In The National Park Service, Audrey Marie Ashcraft

Walden Dissertations and Doctoral Studies

Although blatant sexism persists in the workplace, there is a subtler type of sexism that is not often discussed. Some of the harmful outcomes that concern organization employees and leaders include decreased job satisfaction and morale, increased stress and turnover, damaged workplace relationships, barriers to career development for women, and decreased feelings of safety in law enforcement employees. Subtle sexism is often disguised as friendliness or chivalry, and therefore is difficult to detect, so it is often ignored or trivialized. The harms are cumulative and compound over time. The purpose of this qualitative, phenomenological study was to gather data about …

African American Women Middle Managers’ Stories Of Stereotype Threat And Leadership Aspirations, Rockell Chandler Ashley

Walden Dissertations and Doctoral Studies

Even with the rise of racial diversity in the workplace, African American women remain underrepresented in upper management and organizational leadership positions, making up only 1% of U.S. corporate officers. The purpose of this qualitative narrative inquiry study was to explore the daily experiences of African American women middle managers in regard to stereotype threat and the effect of these experiences on their engagement with leadership aspirations. The narrative inquiry method was used to address this gap and answer the research question, through storytelling from African American women in middle-management positions. This study was framed by 2 key concepts that …

Mergers And Acquisitions: Organizational Integration Strategies, Martha Jean Jordan

Walden Dissertations and Doctoral Studies

Global merger and acquisition (M&A) transactions exceeded $4.7 trillion in 2015, yet more than 70% of M&As fail to meet postmerger performance expectations with unsuccessful organizational integration cited as the primary source of failure. The purpose of this qualitative multiple case study was to explore organizational integration strategies some business leaders use to achieve anticipated postmerger performance and growth expectations. The study population consisted of 10 executive and midlevel business leaders in 2 privately held companies, domiciled in Arizona and Iowa, who have contributed to successful organizational integration in M&A transactions in the last 5 years. The tenets of organizational …

Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins

Walden Dissertations and Doctoral Studies

Healthcare managers who are unaware of the various strategies that exist for reducing turnover could adversely affect patient care, organizational morale and performance, and the achievement of organizational goals. The purpose of this qualitative multiple case study was to explore strategies healthcare supervisors used to reduce employee turnover. The participants comprised 3 senior healthcare managers located in central Texas responsible for hiring, firing, training, supervising, and successfully using strategies to reduce employee turnover. Herzberg's motivation-hygiene theory provided the conceptual framework. Data were collected from semistructured interviews and a review of company documents. Thematic analysis of the data resulted in 5 …

Strategies To Reduce Employee Turnover In Clinical Logistics, Brenda Marc Simon

Walden Dissertations and Doctoral Studies

Clinical supply chain managers who do not apply effective employee turnover strategies could negatively affect team performance, employee morale, employee well-being, patient outcomes, productivity, profitability, and the sustainability of organizational activities. The purpose of this multiple case study was to explore strategies that supply chain managers used to decrease employee turnover in clinical logistics organizations. The targeted population consisted of 6 clinical logistics supply chain managers working in 6 community hospitals located in Maryland who had experience implementing successful strategies to decrease employee turnover. The servant leadership theory served as the study's framework. Data collection included semistructured interviews and a …

Leadership Strategies To Reduce Occupational Fraud In Banking, Vincent Dewayne Edwards

Walden Dissertations and Doctoral Studies

Banks are in a precarious position due to increasing corporate losses from prolonged instances of employee-driven occupational fraud. The purpose of this single case study was to explore the leadership strategies some bank leaders used to reduce corporate losses from occupational fraud. The fraud triangle theory was the conceptual framework for this study. Data collection consisted of semistructured interviews with 11 bank managers at various levels within the bank, and a focus group session with 8 frontline managers. Data were analyzed using Yin's 5-step data analysis process, which entailed descriptive coding and sequential review of the interview transcripts. Member checks …

Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver

Walden Dissertations and Doctoral Studies

Small business owners in a range of industries continually adapt to take advantage of technological developments in accounting, marketing, and communication. The purpose of this multiple case study was to explore strategies that small business owners operating in the central region of North Carolina used to implement information and communication technology (ICT). Roger's diffusion of innovation theory grounded the study. Data collection included face-to-face semistructured interviews with 6 owners of small businesses who successfully implemented ICT, field notes from site observations, and reviews of participant websites. Interviews were transcribed and participants were engaged in member checking. Data were analyzed using …

Success Factors For Minority Small Business Sustainability, Tawny Barnes

Walden Dissertations and Doctoral Studies

Minority small business owners significantly contribute to national and local economies. Only 50% of small firm owners sustain their businesses longer than 5 years. The purpose of the multiple case study was to explore the management strategies that minority small business owners used to sustain their businesses for longer than 5 years. The study's population consisted of 4 minority small business owners in the midwestern region of the United States to explore management strategies necessary for maintaining minority small firm operations. The conceptual framework for the study was general system theory. Data sources included semistructured interviews, social media information, company …

"Out Of The Frying Pan … A Conversation. Changing Lives, Changing Careers?.", Paul Doyle

Other

No abstract provided.

Strategies To Reduce Job Dissatisfaction Within 911 Call Centers, Gary Marshall

Walden Dissertations and Doctoral Studies

In 2017, more than 6.9 million employees parted ways with their employer because of voluntary employee turnover, layoffs, or terminations. Emergency call center supervisors who fail to implement adequate job satisfaction strategies experience reduced productivity and increased voluntary turnover. The purpose of this multiple case study was to explore the strategies some southern Ontario 911 call center supervisors used to reduce job dissatisfaction. The conceptual framework supporting the study was the competing values framework. The population included 6 supervisors of 911 call centers in the province of Ontario, Canada, who successfully implemented job satisfaction strategies. Data were collected from interviews …

Strategies To Improve Small Business Sustainability, Tywon Guy

Walden Dissertations and Doctoral Studies

Small businesses are considered the backbone of the U.S. economy with significant contributions in the areas of job creation and economic development. However, 79% of small businesses fail within the first 5 years. This multiple case study aimed to explore strategies and knowledge of resources that owners of small businesses used to sustain business operations for longer than the first 5 years. The population included 5 minority owners of small businesses in Texas. Chaos theory formed the conceptual framework. The data collection process included semistructured interviews, member checks, field notes, company artifacts, and archival documents. Data were analyzed using Yin's …