Digital Commons Network^™

Leadership And Continuous Improvement In The Nigerian Beverage Industry, John Chinonye Njoku

Walden Dissertations and Doctoral Studies

There is a high failure rate of continuous improvement (CI) initiatives in the beverage industry. Continuous improvement initiatives could help beverage manufacturing managers improve product quality, efficiency, and overall performance. Grounded in the transformational leadership theory, the purpose of this quantitative correlational study was to examine the relationship between idealized influence, intellectual stimulation, and CI. Nigerian beverage industry managers (N = 160) who participated in the study completed the Multifactor Leadership Questionnaire Form 5X-Short, and the Plan, Do, Check, and Act (PDCA) cycle. The results of the multiple linear regression were statistically significant, F(2, 157) = 16.428, p < 0.001, R2 = 0.173. Idealized influence (ß = 0.242, p = 0.000) and intellectual stimulation (ß = 0.278, p = 0.000) were both significant predictors. A key recommendation is for beverage manufacturing managers to promote their employees' creativity, rational thinking, and critical problem-solving skills. The implications for positive social change include the potential to increase the opportunity for the growth and sustainability of the beverage industry.

Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend

Walden Dissertations and Doctoral Studies

Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …

Complexity Thinking And Broadband Internet Penetration In Lagos, Nigeria, James Hyacinth Akpoja

Walden Dissertations and Doctoral Studies

Considering the speed at which information and knowledge can transverse nations and organizations, the importance of broadband Internet connectivity cannot be overstated. The general problem is that the Nigerian broadband Internet penetration is considerably low, at 33% compared to other parts of the world. The specific problem is that community members and leaders have the behavioral intention to allow broadband Internet infrastructure deployment (BIID) at the local community level in Lagos. The purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived benefits (PB), perceived ease of use (PEoU), and perceive security (PS), and …

Strategies For Ethiopian Small Retailers Businesses To Succeed Beyond 3 Years, Samson Negash Gebrehiwot

Walden Dissertations and Doctoral Studies

In Ethiopia, some small retail business owners (SRBOs) embark on initiatives without adequate preparation, which results in a risk of failure within the first three years. Grounded in the conceptual frameworks of resource-based views, dynamic-capabilities views, and relational views, the purpose of this qualitative multiple case study was to explore strategies used by SRBOs leaders to survive and grow beyond three years. The participants were four SRBOs from Ethiopia who succeeded in business for more than three years. Data were collected from semistructured interviews, company documents, observations, notes from data sources and analyzed using Yin’s 5-step data analysis process. Six …

Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones

Walden Dissertations and Doctoral Studies

More than 20% of small businesses that started in March 2018 failed within a year. Small business owners would benefit from strategies to identify and mitigate constraints from inception for business survival because business failure rates are higher among small businesses less than five years old. Grounded in the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies small business owners use to sustain beyond the one year of operation. The participants included six small business owners in Georgia who successfully sustained their business beyond five years. Data were collected using semistructured interviews and …

Front-Line Management During Radical Organisational Change: Social Exchange And Paradox Interpretations, Bassam Buhusayen, Pi-Shen Seet, Alan Coetzer

Research outputs 2014 to 2021

© 2021 by the authors. Licensee MDPI, Basel, Switzerland. External shocks have severely affected the aviation sector with detrimental impacts on airport service employees. Service-sector organizations tend to implement radical organizational change to survive and front-line managers face often-opposing demands. This study aims to shed light on how front-line managers cope by utilizing social exchange-based strategies during radical organizational change. This study uses an exploratory qualitative design and thematically analyses data obtained from 40 semi-structured interviews with senior managers, front-line managers and employees working for an airline services provider operating in a major international airport in Australia. The study finds …

Transformational Leadership: Implementing A Cultural Approach In Organizations, Mostafa Sayyadi Ghasabeh

The Journal of Values-Based Leadership

This study provides support for the positive impact of transformational leadership on knowledge management. This article reveals that transformational leaders contribute to knowledge management by acting as effective change agents through better management of firms’ internal resources (i.e. organizational culture). In terms of mediating effects, this article shows that organizational culture is important in the relationship between transformational leadership and knowledge management. The study also shows that transformational leaders not only directly impact knowledge management but, more specifically, foster a more effective culture, which positively contributes to the effectiveness of knowledge management.

Chief Nurse Executive Work Engagement: System Leadership Through A Natural Disaster, Strike, And Pandemic, Ryan Fuller

Doctor of Nursing Practice (DNP) Projects

Problem. In a 21-hospital region of a 39-hospital integrated health system, CNE turnover peaked at 63% (12 CNEs) in 2015. Interviews were conducted in 2019 with 12 CNEs across the region to understand potential issues related to CNE job satisfaction. Responses revealed concerns regarding empowerment, alignment, work-life balance, information transparency/sharing, and recognition. While identifying a solution to address CNE concerns, the organization experienced successive crisis events during a 12-month period that included a record-setting wildfire, multiple labor union strikes, and a novel pandemic. The regional leadership team (RLT) required new approaches to facilitate effective communication during a crisis between the …

How Leaders And Employees Experience, Make Sense Of, And Find Meaning In Humility, David Perryman

Theses & Dissertations

By just about any measure, organizations today are more dynamic, diverse, and interdependent than at any other time in history. This environment puts unprecedented pressure on the human capacity to lead. And still, we demand more from our leaders—even as employees experience rising stress levels, declining loyalty, and deteriorating trust in their employers, and organizations face historically high rates of employee turnover along with the resulting financial and emotional costs. Clinging to romanticized notions of the larger-than-life leader blinds us to the paradoxical promise of humility; namely, that a leader’s greatest strength may lie, ironically, in the ability …

Human Capital Leadership Insights: Solving Human Capital Challenges From The Business Perspective, Singapore Management University

Student Publications

In 2016, the Lee Kong Chian School of Business launched the Master of Human Capital Leadership (“MHCL”) program with the strategic objective of growing leaders to champion evidence-based human capital practices. The 2019 MHCL cohort took this a step further with their quest to share insights gained from studies and projects with industry stakeholders. This goal resonates with our mission -- to create and disseminate knowledge.

A Nomological Network Analysis Of Innovation In Hospitality Education And Industry, Robert H. Rippee

UNLV Theses, Dissertations, Professional Papers, and Capstones

The development of a theory of innovation for hospitality innovation finds heightened importance due to the COVID-19 Pandemic that has unleashed a devastating and sustained disruption on global hospitality and tourism. The problem for research is that the industry lacks a taxonomy for research on innovation in hospitality. This study addresses the gap in understanding the nomological relationship between innovation constructs and the observable manifestations of innovation in the hospitality industry. This study used an emergent basic qualitative design of a phenomenon through data collected in three phases. Two large samples of literature and a series of focus groups comprised …

Regional Inclusive Growth Through Systems Philanthropy In Essex County, Massachusetts, Lisa Payne Simon, Stratton Lloyd, Beth Francis

The Foundation Review

In 2016, the Essex County Community Foundation forged a cross-sector coalition of business, community, and civic leaders to identify the Massachusetts region’s greatest challenges and to develop a strategy for action. Income inequality was identified as the county’s most pressing issue, and the foundation and its partners launched a systems philanthropy strategy to address that issue and stimulate inclusive growth.

The strategy involves a multipronged approach aimed at amplifying the county’s strengths, launching inclusive-growth initiatives, expanding workforce training and skill development to increase a broad target population’s earning potential and net worth, incentivizing and supporting small-business resiliency and growth, and …

Employees Support As A Determinant Of Merger Success: Exploring The Organizational Context And Its Interventions During Post-Merger Integration, Abdulla Humaid Saif Aljarwan Alshamsi

Dissertations

Mergers is an extreme form of organizational change, which usually has an adverse impact on the merging organizations employees’ wellbeing. In literature it was argued that organizational integration after merger, which is referred to as Post-Merger Integration (PMI) is usually resisted by employees, which is considered as a major contributor to the high failure rates of mergers. It was further argued that employees’ resistance toward integration is attributed to stress, uncertainty, ambiguity and lack of clarity on the changes that merger and integration initiate. Therefore, PMI activities were assumed to psychologically traumatize employees and jeopardize their sense of belonging, attachment, …

Disrupting Education: High School Principals’ Efforts To Lead Disruptive Innovation And The Influence Of Isomorphic Mechanisms, Katie Cummings Catania

Educational Leadership & Workforce Development Theses & Dissertations

Students today require skills and dispositions different from those of the past. Despite ongoing efforts to initiate change in schools through reform efforts, little has changed within educational institutions. Current reform efforts do, however, create conditions for principals to lead disruptive innovation within their schools. Research is limited on innovation implementation in education and the various ways isomorphic forces may hinder or contribute to the design and adoption of disruptive innovations. The purpose of this study was to examine how high school principals lead disruptive innovation. Additionally, this study sought to understand how the mechanisms of isomorphism influence the adoption …

Prototypes As Identity Markers: The Double-Edged Role Of Prototypes In Multidisciplinary Innovation Teams, Clio Dosi, Elisa Mattarelli, Matteo Vignoli

Faculty Research, Scholarly, and Creative Activity

Prototypes play a powerful role in facilitating the work of multidisciplinary innovation teams, but if not properly managed, they may inhibit innovation processes. This paper inquires into the tensions that exist around the use of prototypes in multidisciplinary teams. We studied the relationship between work identities (related to teams and subgroups within teams) and prototypes with a field study of a multidisciplinary team in an emergency department, in charge of redesigning the layout of the unit. Results show that different values of subgroup identities are reflected in the solutions devised by the team. These values become salient through the prototype; …

Investigating Organizational Commitment Of Information Professionals Working At University Libraries In Pakistan, Muhammad Ahmed Shah, Haroon Idrees, Muhammad Asif Naveed

Library Philosophy and Practice (e-journal)

This study investigated the organizational commitment of information professionals working at university libraries in Pakistan. Survey method was adopted using a questionnaire to collect data from 329 information professionals of Punjab and Islamabad. The questionnaire contained 18-items measure of organizational commitment, developed by Meyer, Allen and Smith (1993), along with certain demographic variables. Each statement was measured on 5-point Likert scale (e.g. 1=Strongly Disagree, 2=Disagree, 3= Neutral, 4=Agree, 5= Strongly Agree). The collected data were analysed by applying descriptive as well as inferential statistics in SPSS. Results indicated that information professionals were slightly committed to their organizations and most of …

Bidirectional Influences Of Decisions And Outcomes On Organizational Identity And Sustainable Viability In Small, Private, Nonprofit, Mission-Focused Higher Education Institutions, Brian J. Gilliam

USF Tampa Graduate Theses and Dissertations

As educational leaders in small, private, nonprofit, mission-focused higher education institutions confront challenges, their decisions influence organizational identity, culture, and viability. Decision-making is informed in a complex environment of internal and external influences. The purpose of this research is engaged scholarship to inform practitioners of decision-making in mission-focused institutions with better understanding of why and how adaptation is occurring, and provide a conceptual framework for decision-making and further study of organizational leadership in this important sector of higher education.

Four-year private, nonprofit, degree-granting institutions represent 34% of all accredited institutions in the United States and serve over 5 million students. …

People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch

Journal of Sustainable Social Impact

The Greek philosopher Heraclitus once said πάντα ῥεῖ (Panta rhei, for everything flows, in contemporary English), and people have expanded upon this philosophy to mean the only constant in life is change. In this article, we will discuss organizational change through change management implementation (CMI) to improve organizational performance as well as a leadership response to social distancing and the global COVID-19 coronavirus pandemic. We will discuss research exploring leadership communication, the importance of communication in minimizing or addressing change, and CMI roadblocks including employee resistance.

A History Of Nashville Children's Theatre: 1977-2019, Robert Roberts

Student Theses

The purpose of this thesis is to collect a formalized history of Nashville Children’s Theatre (or NCT), a nonprofit arts organization, between the years of 1977 and 2019. Previous theses by students at other universities have recorded NCT’s history prior to 1977, but much of the company’s evolution during the time since has only been kept via a loose oral tradition amongst employees, an oral tradition that becomes increasingly distorted and destroyed as staff members and volunteers come and go from the organization or pass-away. This thesis project collected memories from 18 individuals who worked for, volunteered with, performed at, …

Authors' Biographical Notes, Mssj Staff

Midwest Social Sciences Journal

No abstract provided.

Establishing The Foundations To Measure Organizational Agility For Military Organizations, Jeremy R. Geiger, John J. Elshaw, David R. Jacques

Faculty Publications

There is an ongoing demand for organizations to become more agile in order to prosper amongst their competitors. Many military organizations have declared a renewed focus towards organizational agility. The goal of this research is to isolate the variables needed to measure organizational agility (OA) in military organizations, allowing for the future development of a suitable method to measure OA without the need to interact with outside organizations. This article begins by providing a suitable and formal definition of organizational agility by exploring and analyzing relevant scholarly literature on the subject. Related terms, such as organizational resiliency, flexibility, robustness, versatility, …

The Complexity Issues Of Enterprise Digitalization And The Organisational Challenges Of Operations: The Case Of Kosova, Ylber Limani, Edmond Hajrizi, Larry Stapleton

UBT International Conference

One of the main challenges to business digital transformation is lack of agile approach to the operations digitalization requirements. This problem can be translated on three main related hypothetical issues: business inability to change various things in a short period of time, lack of straightforward strategic line commitment, and failure to take iterative organisational fast approach towards simplification of technology complexity. This research aims to address the potential causes of organizational inflexibility, strategic issues, and the mode of response to the complex requirements of digitalization process. The target population is composed of Kosovar enterprises with a definite sample. Qualitative research …

Towards A Model And Strategy For Transformational Change, Abeni El-Amin Ph.D., Babu George

Management Faculty Publications

Leaders must ask critical questions when deciding to initiate change such as: Where to begin? What and how to organize resources? How to distribute responsibilities within the organization? These questions are especially important when an organization faces the need to change in the instance of a crisis. Leaders must develop objectives, which accomplish strategic goals. Logically, these goals categorize into explicit actions: the organization should clarify how they sequence and correlate a change strategy. Articulating precisely which capacities, structures, and product offerings influence how stakeholders perceive change within organizations is vital. This article sketches key processes and pathways that make …

Milwaukee Progress Update- Identifying Barriers & Working Through Solutions, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Staff voice is an important element of organizational culture, or the behavioral norms and expectations that characterize a work environment. According to the developers of the Availability Responsiveness Continuity (ARC) model, these norms and expectations direct the way employees in a particular work environment approach their work, specify priorities, and shape the way work is done. The Division of Milwaukee Child Protective Services (DMCPS) is a child welfare agency that experienced significant leadership change in recent years and, like other agencies nationwide, has struggled with a decade of staff turnover. In partnership with the Quality Improvement Center for Workforce Development …

The Role Of Top Management Teams In Firm Responses To Performance Shortfalls, Kalin Kolev, Gerry Mcnamara

Management Faculty Research and Publications

Past research rooted in the Behavioral Theory of the Firm has extensively examined the impact of performance feedback on organizational change and risk taking, finding robust effects that performance shortfalls enhance the risk taking of firms. We argue that the strength of this effect is likely to be contingent on the attributes of the firm’s top management team. To enhance our understanding of which firms are more likely to be sensitive to performance cues, we draw on the Upper Echelon Theory to theorize that key structural attributes of the top management team—tenure and gender diversity, size, and pay disparity—affect how …

The Evolution Of Research On Sustainable Business Models: Implications For Management Scholars, Sandra Rothenberg, Erinn G. Ryen, Anne G. Sherman

Journal of Environmental Sustainability

Business models that lead to reduced consumption of resources and energy and support a Circular Economy can help businesses address the world’s pressing environmental problems. At the same time, they are concepts that have taken decades to garner serious attention in management literature. In this paper we review patterns in scholarship across a wide range of disciplines (sciences, humanities and management) on the Circular Economy and related business models like Extended Producer Responsibility, Product Service Systems, Collaborative Consumption, Sharing Economy, and Voluntary Simplicity. From this review, we discuss how business scholars might learn from these trends, and the implications for …

Design Thinking As A Common Language Between Higher Education And Employers, Johnna Denning-Smith

Dissertations

This qualitative study explores student skill preparedness for the work force through semi-structured interviews and focus groups with current college students, faculty members, and employers. Responses from study participants were transcribed, coded, and thematically organized into the following four categories of skills that employers seek in recent college graduates: critical thinking skills, resiliency, workplace skills, and discipline specific skills. The findings include participant perceptions of the importance of these skills and whether higher education effectively prepares recent graduates for the workforce. As part of this discussion, design thinking is presented as a bridge between these groups and as a solution …

Individual Performance And Taking On Firm-Specific Roles: The Case Of Business School Associate Deans, Jeff Dyer, David Kryscynski, Christopher Law, Shad Morris

Faculty Publications

The firm-specific human capital dilemma suggests that firms generally want employees to make firm-specific investments but that employees prefer not to make them. We suggest that individual performance may moderate this dilemma such that the dilemma increases as individual performance increases – i.e. firms may prefer high performers in firm-specific roles while high performers may resist these roles more than their lower performing counterparts. We examine our extended firm-specific human capital theory in a context where the classic firm-specific human capital dilemma likely exists: business academia. Using a unique dataset of 4,164 business school professors from 39 of the top …

Big Data Analytics Adoption: Determinants And Performances Among Small To Medium-Sized Enterprises, Parisa Maroufkhani, Ming-Lang Tseng, Mohammad Iranmanesh, Wan Khairuzzaman Wan Ismail, Haliyana Khalid

Research outputs 2014 to 2021

Big data analytics (BDA) adoption is a game-changer in the current industrial environment for precision decision-making and optimal performance. Nonetheless, the determinants or consequences of its adoption in small and medium enterprises remain unclear, hence the objective of this study. Data analysis of 171 Iranian small and medium manufacturing firms revealed that complexity, uncertainty and insecurity, trialability, observability, top management support, organizational readiness, and external support affect significantly on BDA adoption. The findings confirm the strong impact of BDA adoption in small to medium-sized enterprises, marketing and financial, performance enhancement. Understanding the drivers of BDA adoption helps managers to employ …

The “Right” Recipes For Security Culture: A Competing Values Model Perspective, Hwee-Joo Kam, Thoma Mattson, Dan J. Kim

Management Faculty Publications

This study argues that the effect of perceived organizational culture on the formation of security-related subjective norms and the level of compliance pressure will vary based on how the employees perceive their organization’s cultural values. These perceptions reflect on the assumptions and principles that organizations use to guide their security-related behaviors. To make these arguments, we adopt the competing values model (CVM), which is a model used to understand the range of organizational values and resulting cultural archetypes.