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The Impact Of Technological Innovations On Consumer Behavior In E-Commerce: A Systematic Review, Yue Wang, Jianzheng Shi, Terence T. Ow, Jia Yun, Yuanyu Yang Jan 2025

The Impact Of Technological Innovations On Consumer Behavior In E-Commerce: A Systematic Review, Yue Wang, Jianzheng Shi, Terence T. Ow, Jia Yun, Yuanyu Yang

Management Faculty Research and Publications

This study systematically reviews the literature on the impact of technological innovations in e-commerce on consumer behavior, using the SPAR-4-SLR methodology and TCCM framework. It consolidates research across various technologies, including websites, social media, live streaming, AR/VR, and AI. The analysis reveals a growing interest in this field post-2017, with a focus on websites and social media, but highlights a research gap in emerging technologies. Key theoretical frameworks are identified, emphasizing the need for integration to comprehensively understand consumer behavior. The review maps out antecedents, mediators, moderators, and outcomes, stressing the importance of longitudinal studies and advanced analytics. This approach …


Consumer Buying Behaviour Towards Organic Food In Sri Lanka: Imports From Australia, Nalaka Kaushayla Mohotti Jan 2025

Consumer Buying Behaviour Towards Organic Food In Sri Lanka: Imports From Australia, Nalaka Kaushayla Mohotti

Theses

The Australian organic agriculture industry is thriving, with 9.9% of its agricultural land certified organic and production concentrated in fruit, vegetables, meat, and dairy, collectively valued at over AUD 2 billion. At the same time, South Asia, including Sri Lanka, is experiencing significant growth in organic agriculture markets. In 1994, Chronic Kidney Disease of unknown etiology (CKDu) was discovered among Sri Lankan paddy farmers. Research in 2012 linked it to hard water, pesticides, and heavy metals, triggering a pesticide ban and the ‘A Pesticides Free Nation’ program. This study analyses consumer buying behaviour for organic food in Sri Lanka, focusing …


Adaptation For Whom? Understanding The Impacts Of Dyke Policies On Small-Scale Farmers In Ca Mau Province Of Vietnam, Nguyen Minh Quang, Nguyen Van Minh, Nguyen Vo Chau Ngan, Martha B. Lerski Jan 2025

Adaptation For Whom? Understanding The Impacts Of Dyke Policies On Small-Scale Farmers In Ca Mau Province Of Vietnam, Nguyen Minh Quang, Nguyen Van Minh, Nguyen Vo Chau Ngan, Martha B. Lerski

Publications and Research

Low-lying deltas worldwide are extremely vulnerable to sea-level rise. As the risks of climate-induced flooding become increasingly clear, the thirst for infrastructure-driven adaptation increases. This highlights a patent need to understand the impacts of engineering adaptation solutions, especially those targeting built structures such as dykes and sluices, on farmers from a bottom-up, farmer-centred perspective. The study addresses this call by examining cases where dyke policies, while successful in some dimensions, have undermined small-scale farmer livelihoods in Ca Mau ― Vietnam’s southernmost rural province. It identifies areas in need of attention and adds empirical data related to this group of farmers. …


Digital Infrastructure Development Through Digital Infrastructuring Work: An Institutional Work Perspective, Adrian Yeow, Wee-Kiat Lim, Samer Faraj Jan 2025

Digital Infrastructure Development Through Digital Infrastructuring Work: An Institutional Work Perspective, Adrian Yeow, Wee-Kiat Lim, Samer Faraj

CCX Research

Being able to understand and characterize the digital infrastructure development (DID) process has become even more pressing today due to the rapid advent and implementation of new digital infrastructure (DI) in organizations as well as since the COVID-19 crisis. While information systems (IS) research has begun to recognize the institutional nature of such digital infrastructures, there remains a gap in our understanding of how such developments unfold from an institutional perspective. Through our field study of a digital infrastructure development project involving the implementation of an enterprise-wide electronic medical record system at a large US medical facility, we show how …


Dominance Of Leading Business Schools In Top Journals: Insights For Increasing Institutional Representation, Rodrigo Romero-Silva, Erika Marsillac, Sander De Leeuw Jan 2025

Dominance Of Leading Business Schools In Top Journals: Insights For Increasing Institutional Representation, Rodrigo Romero-Silva, Erika Marsillac, Sander De Leeuw

Information Technology & Decision Sciences Faculty Publications

The competitive push for business schools to publish in prestigious journals has resulted in a disproportionate number of papers in prestigious Management and Operations Research/Management Science (OR/MS) journals coming from a select group of institutions. Our analysis shows the Matthew effect of prestigious journals favors established schools with 51.2% of papers in 18 Management ABS 4* journals and 61.3% of papers in 3 OR/MS ABS 4* journals involving authors from the 100 top business schools identified by the University of Texas at Dallas (UTD). Citation patterns are similarly concentrated among papers authored by scholars from UTD-listed business schools, with nearly …


Why Ai Monitoring Faces Resistance And What Healthcare Organizations Can Do About It: An Emotion-Based Perspective, Karl Werder, Lan Cao, Eun Hee Park, Balasubramaniam Ramesh Jan 2025

Why Ai Monitoring Faces Resistance And What Healthcare Organizations Can Do About It: An Emotion-Based Perspective, Karl Werder, Lan Cao, Eun Hee Park, Balasubramaniam Ramesh

Information Technology & Decision Sciences Faculty Publications

Continuous monitoring of patients' health facilitated by artificial intelligence (AI) has enhanced the quality of health care, that is, the ability to access effective care. However, AI monitoring often encounters resistance to adoption by decision makers. Healthcare organizations frequently assume that the resistance stems from patients' rational evaluation of the technology's costs and benefits. Recent research challenges this assumption and suggests that the resistance to AI monitoring is influenced by the emotional experiences of patients and their surrogate decision makers. We develop a framework from an emotional perspective, provide important implications for healthcare organizations, and offer recommendations to help reduce …


Age Segmentation In The Life Coaching Industry: A Needs-Based Approach, Timothy Reisenwitz Jan 2025

Age Segmentation In The Life Coaching Industry: A Needs-Based Approach, Timothy Reisenwitz

Atlantic Marketing Journal

Life coaching is the second-fastest-growing industry in the world. Most previous research has used a results-based approach with relatively small sample sizes. The current research uses a needs-based approach to identify whether older or younger consumers are better candidates for a life coaching session or program. A hard-copy questionnaire used existing scales based on industry indicators to identify viable life-coaching clients. A multivariate analysis of covariance (MANCOVA) was used to analyze the data, with gender as the covariate or moderating variable. Results showed that younger consumers are generally better candidates for life coaching, while gender was only significant for one …


From Backlash To Brand Loyalty: How Self-Congruity And Generation Shape Consumer Intentions After A Failed Influencer Campaign, Dexter L. Purnell, Kimberly V. Legocki, Steven R. Barnes, Jessica Chapman Jan 2025

From Backlash To Brand Loyalty: How Self-Congruity And Generation Shape Consumer Intentions After A Failed Influencer Campaign, Dexter L. Purnell, Kimberly V. Legocki, Steven R. Barnes, Jessica Chapman

Atlantic Marketing Journal

This study examines consumer responses to corporate social advocacy (CSA) surrounding Bud Light’s partnership with transgender influencer Dylan Mulvaney. We fielded a cross-sectional survey of U.S. beer drinkers (N = 386) measuring actual and ideal self-congruity, generational cohort, and purchase intention. Using PROCESS Model 4 with bootstrap confidence intervals, we tested whether self-congruity mediates the relationship between generation and purchase intention. Self-congruity strongly predicted purchase intention, and indirect effects of generation via both actual and ideal self-congruity were statistically significant. Conditional (contrast-specific) indirect effects were observed only for Gen X, indicating cohort-specific pathways from CSA to purchase intention through identity …


Omnichannel Retailing: An Exploratory Study Of Limiting The Customer Journey In A Digital-First Context, Terence L. Holmes, Edward C. Brewer, Elizabeth Patterson Jan 2025

Omnichannel Retailing: An Exploratory Study Of Limiting The Customer Journey In A Digital-First Context, Terence L. Holmes, Edward C. Brewer, Elizabeth Patterson

Atlantic Marketing Journal

A recent retail trend is the rise of “digital-first” firms, where their merchandise is sold primarily via online efforts. In this exploratory study we describe our investigation of the customer journey for a digital-first seller of cosmetics and personal care products. We collected qualitative and quantitative data from a customer survey and follow-up interviews. Results indicate that personal connections and actual product use are the two most important touchpoints customers consider in first discovering the seller and then building a relationship with the brand. We describe practical applications of the findings and suggest ideas for future research.


Podcast Advertising And Its Role In Higher Education Marketing, Mark D. Cistulli, Jason L. Snyder Jan 2025

Podcast Advertising And Its Role In Higher Education Marketing, Mark D. Cistulli, Jason L. Snyder

Atlantic Marketing Journal

Podcast advertising has become an important component in marketing campaigns for organizations to reach their target audiences. With the explosion of popularity of podcasts, so too does the opportunity for marketers to promote their products and services. In this study, we are focusing on the impact of a graduate program ad on attitudes and behavioral intentions associated with the university in the ad. Participants were exposed to part of a podcast with the ad embedded mid-roll and then responded to a survey about their evaluation of the ad and subsequent intentions to consider attending graduate school at the university advertised. …


Debiasing Recency: Evidence From Individual Investor Stock Sales, Vladimir Kotomin, Abhishek Varma Jan 2025

Debiasing Recency: Evidence From Individual Investor Stock Sales, Vladimir Kotomin, Abhishek Varma

Faculty Publications – Finance, Insurance, and Law

In the first large-sample study of recency bias mitigation, we show that individual investors dispose of relatively longer-held stocks in December tax-loss sales compared to other months. We argue that before engaging in December tax-loss sales, investors review all or most of their losing positions instead of focusing on the most recently acquired stocks. Thus, reviewing relevant information mitigates recency bias in a large, diverse sample of investors. This behavior is consistent across investor, stock, and portfolio characteristics; it is found even in accounts with only long-term capital losses.


Affordance-Based Information Technology Sensemaking [Abits], Arvin Mesgari, Chitu Okoli, Ana Ortiz De Guinea Jan 2025

Affordance-Based Information Technology Sensemaking [Abits], Arvin Mesgari, Chitu Okoli, Ana Ortiz De Guinea

Information Systems and Business Analytics Faculty Works

Information Technology (IT) use gives rise to a wide variety of outcomes. This stems in part from the divergent ways in which individuals understand technology. While the sensemaking literature unveils how meaning is attached to organizational phenomena via cognitive and social processes, it overlooks the discovery dimension of making sense, that is detecting the role of the IT artifact in bringing about outcomes. In other words, there is a need to explain how the IT artifact contributes to technology sensemaking and its outcomes. This paper presents a framework that enables scholars to analyze the IT artifact’s role in technology sensemaking …


The Development Of A Rag-Based Artificial Intelligence Research Assistant (Aira), Hamid Vakilzadeh, David A. Wood Jan 2025

The Development Of A Rag-Based Artificial Intelligence Research Assistant (Aira), Hamid Vakilzadeh, David A. Wood

Faculty Publications

No abstract provided.


The Impact Of Film Factors On Destination Image And Travel Intention: A Comparative Study Between Vietnamese And Korean Film Industry, Gavin Northey, Hoa Hong Pham, Colette Gallagher, Steve D’Alessandro, Phan Thi Minh Thu, Quan Ha Minh Tran, Trang Thị Thùy Dương Jan 2025

The Impact Of Film Factors On Destination Image And Travel Intention: A Comparative Study Between Vietnamese And Korean Film Industry, Gavin Northey, Hoa Hong Pham, Colette Gallagher, Steve D’Alessandro, Phan Thi Minh Thu, Quan Ha Minh Tran, Trang Thị Thùy Dương

Research outputs 2022 to 2026

Film tourism represents a growing opportunity for destination marketers, yet limited research examines how specific filmic components within a film’s dramatic architecture influence destination image and travel intention. This study addresses this gap through a sequential explanatory mixed-methods design comprising three phases. First, a pre-test (n = 360) using exploratory factor analysis identified and validated four film components: plot, culture and tradition, scenery, and humanism. Second, a between-subjects quasi-experimental study with Vietnamese viewers (n = 792) employed partial least squares structural equation modeling to test how Korean versus Vietnamese films differentially influence domestic and international travel intentions. Third, semi-structured interviews …


The Impact Of Due Diligence Legislation On International Trade And Business: Analysis Of Potential Trade-Offs, Peter Draper, Andreas Freytag, Naoise Mcdonagh, Matthias Menter Jan 2025

The Impact Of Due Diligence Legislation On International Trade And Business: Analysis Of Potential Trade-Offs, Peter Draper, Andreas Freytag, Naoise Mcdonagh, Matthias Menter

Research outputs 2022 to 2026

As countries increasingly adopt due diligence legislation to promote human rights, labor standards, and environmental sustainability in global value chains, a complex dilemma arises. While these laws commendably aim to address moral and political issues in international trade, they may also impose significant costs on companies, potentially disincentivizing investment and trade. This study examines the impact of due diligence laws on international trade and business, analyzing some 60 cases. We explore their unintended consequences, including the potential withdrawal of investors from partner countries, reduced trade, including strategic commodities, and increased costs of compliance leading to competitiveness concerns. Our research categorizes …


The Paradoxical Effect Of Job Autonomy On Communication Overload: A Pathway To Innovative Work Behaviour, Oualid Abidi, Rupali Bhagat, Hamsa Sarhan, Mirna Safi Jan 2025

The Paradoxical Effect Of Job Autonomy On Communication Overload: A Pathway To Innovative Work Behaviour, Oualid Abidi, Rupali Bhagat, Hamsa Sarhan, Mirna Safi

Research outputs 2022 to 2026

Purpose: This research aims to propose autonomy as a job characteristic that alleviates communication overload, thereby fostering the innovative work behaviours exhibited by knowledge workers. Design/methodology/approach – An empirical survey was administered to 277 knowledge workers from diverse sectors in Kuwait. To analyse the interrelations among the three constructs of the research model, i.e. job autonomy, innovative work behaviours and communication overload, the structural equation modelling method was applied, and mediation analysis was conducted using a bootstrapping method to examine the indirect effect of communication overload. Findings – The findings indicate that the level of job autonomy has a significant …


Digitalisation As A Vehicle Of Expansion Of Tourism Industry, Nehad Laila Sanju, Ghialy Yap, Shrabani Saha, Mahfuzur Rahman Jan 2025

Digitalisation As A Vehicle Of Expansion Of Tourism Industry, Nehad Laila Sanju, Ghialy Yap, Shrabani Saha, Mahfuzur Rahman

Research outputs 2022 to 2026

Despite increased interest both from scholars and policymakers, most research on digital transformation in the tourism sector focuses on demand-side factors. However, supply-side factors, specifically how the adaptation of information and communication technology benefits the industry, are somewhat scant. Applying Institutions and Economic Theory, this study examines the role of digitalisation in tourism development by employing the advanced bias-corrected method of moments dynamic panel model along with the Arellano-Bond, Arellano-Bover/Blundell-Bond method of moments for around 123 countries, including economic categorisations from 1995 to 2020. The results reveal that tourism is found to be positively and significantly correlated with digitalisation. Notably, …


The Impacts Of Digital Technology Use And Tourism Expenditure On Women’S Family Status: Evidence From China, Jinwei Wang, Juan Hu, Yachen Zhang, Xin Wang, Alastair M. Morrison Jan 2025

The Impacts Of Digital Technology Use And Tourism Expenditure On Women’S Family Status: Evidence From China, Jinwei Wang, Juan Hu, Yachen Zhang, Xin Wang, Alastair M. Morrison

Research outputs 2022 to 2026

The status of women is an influential factor in supporting the stable development of families and societies. How to improve women’s status has become a focus in gender studies, with emerging digital technologies and tourism expenditure thought to have potential impacts. This research investigated relationships among digital technology use, tourism expenditure, and women’s family status using survey data from the China Family Panel Studies (CFPS). The impacts were determined through developing baseline regression and stepwise regression models. The main findings were: (1) Digital technology use had a significant and positive effect on women’s family status, and there were differences among …


Phase-Specific Pandemic Survival Strategies: Insights From Tour Operators, Kai Xin Tay, Thanam Subramaniam, Jeniffer Kim Lian Chan, Neethiahnanthan Ari Ragavan, S. Mostafa Rasoolimanesh, Joaquim Dias Soeiro Jan 2025

Phase-Specific Pandemic Survival Strategies: Insights From Tour Operators, Kai Xin Tay, Thanam Subramaniam, Jeniffer Kim Lian Chan, Neethiahnanthan Ari Ragavan, S. Mostafa Rasoolimanesh, Joaquim Dias Soeiro

Research outputs 2022 to 2026

The coronavirus disease 2019 (COVID-19) pandemic and a significant and negative impact on the tourism sector, and effective strategies were required to resolve pertinent challenges. The present study sought to appraise the survival strategies of Malaysian tour operators through a systematic literature review and in-depth interviews with 26 tour operator firms. The findings were discussed by employing a reactive, adaptive, protective, and proactive (RAPP) framework to underscore phase-specific strategies. The first phase included decreasing operational expenditures and staff layoffs. The second phase encompassed retraining existing staff while diversifying the current business scope. The third phase prioritised protecting financial integrity, engaging …


The Metaverse And Sport Fandom: Revolutionising Sport Consumption, Ashlee Morgan, Anthony Kerr Jan 2025

The Metaverse And Sport Fandom: Revolutionising Sport Consumption, Ashlee Morgan, Anthony Kerr

Research outputs 2022 to 2026

This article explores the potential transformative impact of the metaverse on sport consumption. While traditional sport environments cultivate a sense of communitas and liminality, where attendees experience unity and solidarity, the digital shift is redefining these dynamics. The metaverse offers new ways for sport consumers to engage, experience, and enter into an exchange. We present a model that conceptualises the multifaceted elements reshaping how sport is consumed, while also providing a framework to critically assess the implications of this transformation. We address both the opportunities and challenges presented with the expansion of virtual sport consumption and highlight legal and ethical …


Blurred Vision: Understanding Barriers To Initiating Collaborative Market Driving, Kim Feddema, Daniel Schepis, Liudmila Tarabashkina, Sharon Purchase Jan 2025

Blurred Vision: Understanding Barriers To Initiating Collaborative Market Driving, Kim Feddema, Daniel Schepis, Liudmila Tarabashkina, Sharon Purchase

Research outputs 2022 to 2026

Purpose: This paper aims to examine why many producers of origin-bound products struggle to collectively drive increases in market value, despite shared interests. The authors apply a collaborative market driving (CMD) lens to the early stages of collective efforts, to identify the key motivators, visioning processes and explore why CMD can fail to initiate. Design/methodology/approach: The authors present a qualitative case study of the Western Australian monofloral honey industry. Data includes 64 producers’ and distributors’ online content and 30 interviews with stakeholders. Leximancer was used to map marketing communications, and participant narratives were thematically analysed using terroir and authenticity frameworks. …


What Makes An Airbnb Experience Memorable? A Text Analysis Using Leximancer, Eunjung Kim, Songshan Huang Jan 2025

What Makes An Airbnb Experience Memorable? A Text Analysis Using Leximancer, Eunjung Kim, Songshan Huang

Research outputs 2022 to 2026

This study explores the factors that contribute to memorable experiences in the context of Airbnb. An open-ended question, ‘Please describe your most memorable experience with Airbnb’, was asked in the survey, and a total of 824 valid responses were obtained. The qualitative analysis of the data was conducted using Leximancer. The findings highlight the significance of the ‘Stay’, ‘Home’, ‘Family’, ‘Host’, ‘Beach’, and ‘Use’ themes, each playing a vital role in creating memorable experiences. In particular, the present study extends these findings by offering a more nuanced understanding of these dimensions, with specific themes emerging in relation to different demographic …


Australia’S Rare Earths Lie Between Economic Security And Liberal Markets, Naoise Mcdonagh Jan 2025

Australia’S Rare Earths Lie Between Economic Security And Liberal Markets, Naoise Mcdonagh

Research outputs 2022 to 2026

China’s dominance over the global supply of processed critical minerals and rare earth elements is well documented, as is its willingness to use such dominance for geopolitical leverage. Beijing has applied export controls to restrict supply on numerous occasions. Recent examples include new restrictions applied to gallium and germanium in 2023, antimony in 2024, and seven rare earths in 2025. This has constrained global supply and elevated spot prices of these metals that serve as critical inputs to advanced industry. The frequency of restrictions is growing, as geoeconomic competition heats up and Beijing turns its mineral dominance into a key …


Enhancing Phygital Customer Experience Through Generative Ai: A Social Listening Method For Strategic Retail Decision-Making, Zahra Dahish, Shah J. Miah, Ameet Pandit, Sanjit K. Roy Jan 2025

Enhancing Phygital Customer Experience Through Generative Ai: A Social Listening Method For Strategic Retail Decision-Making, Zahra Dahish, Shah J. Miah, Ameet Pandit, Sanjit K. Roy

Research outputs 2022 to 2026

The use of Generative Artificial Intelligence (GAI) to transform vast amounts of textual content for strategic insights have been a rapidly growing trend for business researchers. Although various studies have identified applications of GAI in business operations, aspects related to strategic support are yet to be fully developed in the relevant literature. This paper introduces a new GAI-enabled social listening solution that integrates advanced text analytics techniques: (a) Long Short-Term Memory (LSTM)–a specialized form of Recurrent Neural Network (RNN) adept at capturing long-term dependencies through its memory function over time, and (b) Google BERT (Bidirectional Encoder Representations from Transformers). Our …


Shareholders’ Engagement And Corporate Performance, Ahmad Saiful Azlin Puteh Salin, Zubaidah Ismail, Malcolm Smith Jan 2025

Shareholders’ Engagement And Corporate Performance, Ahmad Saiful Azlin Puteh Salin, Zubaidah Ismail, Malcolm Smith

Research outputs 2022 to 2026

An investor relations function fosters continuous and direct communication between executives and stakeholders (Chapman et al., 2022). However, this function does not attract sufficient attention from the researchers, and not much literature documenting and evidence of the importance of developing strong relationships between firms with both shareholders and other stakeholders, which can lead to long-term partnership, increased loyalty, and hence, better operations carried out by the business entities. In light of this, the objective of this study is to investigate the connection between the level of engagement of shareholders and the profitability of corporations. This study uses content analysis on …


Dei And Discrimination In The Marketing Industry: Exploring The Lived Experiences In The Workplace. Evidence From Western Australia, Ashlee Morgan, Melissa Fong-Emmerson, Steven D’Alessandro, Marie Ryan Jan 2025

Dei And Discrimination In The Marketing Industry: Exploring The Lived Experiences In The Workplace. Evidence From Western Australia, Ashlee Morgan, Melissa Fong-Emmerson, Steven D’Alessandro, Marie Ryan

Research outputs 2022 to 2026

This paper explores the lived experiences of individuals in the Western Australian marketing industry, focusing on diversity, equity and inclusion (DEI) within the workplace. Through a survey of 573 marketing professionals, the study gathered both qualitative and quantitative data on perceptions and attitudes towards DEI, and personal experiences of discrimination. The findings indicate strong support for DEI within the marketing workforce, with 76.6% agreeing that diversity and inclusion are important in the workplace, and 78.1% affirming that DEI should be a business priority. Yet, 25% reported personal experiences of workplace discrimination, underscoring the urgent need for organisations to listen to …


Fashioning Intangible Cultural Heritage In Tourism, Chaowu Xie, Hai Zhu, Jiangchi Zhang, Songshan Huang Jan 2025

Fashioning Intangible Cultural Heritage In Tourism, Chaowu Xie, Hai Zhu, Jiangchi Zhang, Songshan Huang

Research outputs 2022 to 2026

The fashion evolution of intangible cultural heritage in tourist destinations is vital for promoting intangible cultural heritage inheritance and innovation. However, there is limited literature on its specific manifestations and influencing factors. This study employed a mixed research design. Study 1, taking Xunpu head-pinned flowers decoration as a study case, and following grounded analysis, found that the fashion evolution of intangible cultural heritage in tourist destinations was manifested by the pattern of “traditional ontology evolving into fashion ontology, traditional representations evolving into fashion representations, and traditional constructions evolving into fashion constructions.” Study 2, based on a scenario-based experiment, found that …


A Power Dependence Model Of The Impact Of Leader Impostorism On Supervisor Support And Undermining: The Moderating Role Of Power Distance, Xueqi Wen, Zihan Liu, Feng Qiu, Keith Leavitt, Xingyu Wang, Ziyang Tang Jan 2025

A Power Dependence Model Of The Impact Of Leader Impostorism On Supervisor Support And Undermining: The Moderating Role Of Power Distance, Xueqi Wen, Zihan Liu, Feng Qiu, Keith Leavitt, Xingyu Wang, Ziyang Tang

Research Collection Lee Kong Chian School Of Business

Leaders, often perceived as possessing exceptional confidence and competence, are not immune to feelings of self-doubt. Leader impostorism describes the experience that one’s attributes, experiences, skills, and abilities fall short of the standards expected in the leadership role, resulting in a sense of deception in fulfilling leadership responsibilities. While existing research has examined the antecedents and individual outcomes of leader impostorism, its implications for leaders’ treatment of subordinates remain largely unexplored. In this research, we investigate the downstream consequences of leader impostorism on behaviors directed toward subordinates. Integrating research on leader impostorism with power dependence theory, we propose that for …


Preparing Tourism, Hospitality And Events Graduates To Be Industry Ready: Extending The Three-Factor Model Of Authentic Learning, Eliza Kitchen, Edmund Goh, Effie Steriopoulos, Tracy Harkison, Colin Drake, Martin Robertson, Erwin Losekoot, Lynn Waterston Jan 2025

Preparing Tourism, Hospitality And Events Graduates To Be Industry Ready: Extending The Three-Factor Model Of Authentic Learning, Eliza Kitchen, Edmund Goh, Effie Steriopoulos, Tracy Harkison, Colin Drake, Martin Robertson, Erwin Losekoot, Lynn Waterston

Research outputs 2022 to 2026

Authentic learning is a critical pedagogy and curriculum requirement in higher education to better prepare students for future workforce requirements. As such, educators adopt a range of authentic learning tasks such as work-integrated learning, industry reports, and field trips to enable student engagement in current industry issues. Although such actions are practical and have valuable impact on students, there has been little effort to narrow the theoretical gap. The present study addresses this by extending the authentic learning three-factor model (construction of knowledge, disciplined inquiry, and value beyond school) to evaluate the perceptions of educators in THE higher education towards …


Regional Tourism Destination Brand Identity Formation Via Social Media: A Mixed Methods Study, Stephanie Meek, Violetta Wilk Jan 2025

Regional Tourism Destination Brand Identity Formation Via Social Media: A Mixed Methods Study, Stephanie Meek, Violetta Wilk

Research outputs 2022 to 2026

This study examines the influence of social media on regional destination brand identity, addressing post-COVID-19 challenges for regional destinations through the Adaptive Control of Thought-Rational (ACT-R) theory framework. We conducted two studies: a qualitative analysis of 2325 social media user-generated content posts using Leximancer, and a quantitative survey of 1239 potential tourists using structural equation modelling (SEM) with AMOS. The qualitative study identified distinctive brand associations for the regional tourism destination, which informed Study 2. The quantitative study demonstrated that electronic word of mouth (eWOM) on social media has a positive influence on perceptions of regional tourism destination brand identity, …