Digital Commons Network^™

Human-Centred Artificial Intelligence In The Banking Sector, Krishnaraj Arul Obuchettiar, Alan @ Ali Madjelisi Megargel

Research Collection School Of Computing and Information Systems

Changes in technology have shaped how corporate and retail businesses have evolved, alongside the customers’ preferences. The advent of smart digital devices and social media has shaped how consumers interact and transact with their financial institutions over the past two decades. With the rapid evolution of new technologies and customers' growing preference for digital engagement with financial institutions, organizations need to adopt and align with emerging technologies that support speed, accuracy, efficiency, and security in a user-friendly manner. Today, consumers want hyper-personalized interactions that are more frequent and proactive. Moreover, financial institutions have a growing need to cater to consumers' …

Accommodating (Global–Glocal) Paradoxes Across Event Planning, Michael Duignan, Milena M. Parent, David Mcgillivray

Faculty Scholarship and Creative Works

The aim of this research note is threefold: 1) to introduce the concept of paradox and its numerous applications to the study and management challenges associated with the planning and delivery of events, with a specific look at large-scale events like the Olympics to provide an extreme case; 2) to present a new paradox entitled the "Global–Glocal Paradox" that interrogates how inherent global and local stakeholder interests and tensions are managed; and 3) to present a series of conceptual and practical ways events can "accommodate" as opposed to "resolve" this paradox to help balance stakeholder interests instead of pitting one …

Sentiment Strength And Topic Recognition In Sentiment Analysis, Esi A.R. Adeborna

Masters Theses

"Current sentiment analysis methods focus on determining the sentiment polarities (negative, neutral or positive) in users’ sentiments. However, in order to correctly classify users’ sentiments into their right polarities, the strengths of these sentiments must be considered. In addition to classifying users’ sentiments into their correct polarities, it is important to determine the sources and topics under which users’ sentiments fall. Sentiment strength helps as to understand the levels of customer satisfaction toward products and services. Sentiment topics on the other hand, helps to determine the specific product/service areas associated with user sentiments. This paper proposes two sentiment analysis approaches. …

Teaching Business Ethics: Plato Was Right, David F. Perri, Megan V. Teague

Management Faculty Publications

Ethical lapses in major corporations continue to draw public attention to the specter of corporate misconduct. This paper presents a pedagogical approach that is designed to enhance student understanding and appreciation of the challenges that business leaders face when confronted with the conflict between the profit-maximizing demands of capitalism and the ethical expectations of society. This is an approach that fully acknowledges the seductive nature of unethical conduct in search of corporate rewards. This paper presents a method which can be applied both in undergraduate and graduate coursework, facilitates the examination of two corruption cases (Enron and WorldCom), and highlights …

Doctoral Studies As Learning To Rename The World, Hyleen Mariaye

Journal of Multicultural Affairs

The reflective experience documented in this paper engages with doctoral learning from Freire’s (1968/2000) conceptual lens of naming the world. Written from the narrative lens of the supervisor, it considers how doctoral level studies in education can position both the supervisor and the candidates as agents actively reconstructing their understanding of the world and their place in it. The doctoral journey is viewed as praxis compelling researchers to expand their frames for reading the world, accommodating the other, including multiple voices and thus demonstrating commitment to a global and yet constantly contested notion of citizenship.

Poetry And Praxis: Lessons From An Activist Educator, Dr. Emmanuel Tabi

Journal of Multicultural Affairs

Drawing on data from a narrative multi-case study based in Toronto, Canada, this article discusses the lived experiences of one Black activist. Utilizing critical race theory, new literacy studies and the rhetoric of cultural production as theoretical frameworks, the article foregrounds the work of Ebele, a Toronto activist whose work supported the educational trajectories and emotional well-being of Black students, many of whom reported being marginalized in school. Through his creative labor, Ebele directly addressed the sociology of anti-Black racism that deeply influences the lives of Afrodiasporic people in Canada. This article continues the conversation about what it means to …

Examining The Influence Of Information Technology On Health Behaviors And Health Outcomes, Mohammad Moinul Islam Murad

Information Systems & Operations Management Dissertations - Archive

Information Technology (IT) has radically changed our daily lives and it has the potential to help us adopt healthy behaviors and improve health outcomes. This two-part study investigates the influence of IT on health behaviors in population health management. Crises lead to severe uncertainty, high-risk perceptions, and vulnerability among people. Crisis communication through social media platforms influences people to undertake recommended behaviors that mitigate crisis consequences. Political leaders utilize Twitter to deliver crisis messages that offer mental support and empower local communities to spawn resilience and adaptability with emergent collective behaviors necessary to respond to the crisis. The primary objective …

Creating Data From Unstructured Text With Context Rule Assisted Machine Learning (Craml), Stephen Meisenbacher, Peter Norlander

School of Business: Faculty Publications and Other Works

Popular approaches to building data from unstructured text come with limitations, such as scalability, interpretability, replicability, and real-world applicability. These can be overcome with Context Rule Assisted Machine Learning (CRAML), a method and no-code suite of software tools that builds structured, labeled datasets which are accurate and reproducible. CRAML enables domain experts to access uncommon constructs within a document corpus in a low-resource, transparent, and flexible manner. CRAML produces document-level datasets for quantitative research and makes qualitative classification schemes scalable over large volumes of text. We demonstrate that the method is useful for bibliographic analysis, transparent analysis of proprietary data, …

Can The Unfree Be Held Morally Responsible? A Douglassonian Conception Of Freedom And Distributed Moral Agency, Abraham Singer

School of Business: Faculty Publications and Other Works

Can those dominated and oppressed by racialized power structures be held responsible for their actions? On some plausible accounts of moral responsibility, the answer is “no”: domination exempts the oppressed from moral obligations because they are structurally deprived of the freedom to make choices for which one might be blameworthy. In this article, I use the work of Frederick Douglass to offer a different understanding of moral responsibility. Attending to specific arguments that Douglass makes regarding the moral responsibility of slaves, and the tensions it raises with other parts of his corpus, I argue that one's ability to act as …

Working Paper Part 1 : The Very First Pilgrimage - An Inspired Trajectory Out Of Africa, Ian S. Mcintosh

International Journal of Religious Tourism and Pilgrimage

One hundred thousand years ago, give or take, the forebears of some of Australia’s First Nations—by some accounts as few as 150 people—left Africa on an immense journey. After some 2,000 generations, the passage through new and unfamiliar territories of these first modern human beings terminated in a supercontinent that included Australia, Papua, and Tasmania. By some estimates, no more than 150 people—the same number that had originally left Africa—made the final sea crossing that separates Indonesia and Australia. Research on such ancient migrations emphasises population growth, the ‘selfish gene,’ and the territorial imperative, as key drivers of mobility. This …

A Semi-Autoethnographical Account Of The Order Of Malta’S Annual Pilgrimage To Lourdes, Dane Munro Km

International Journal of Religious Tourism and Pilgrimage

Lourdes, in the French Pyrenees, has been a pilgrimage site since 1858. At present, about six million Roman Catholic pilgrims and others visit Lourdes every year. During the annual weeklong pilgrimage of the Order of St John, an average of about 7,500 participants from 45 countries, including 380 doctors, nurses and pharmacists, 250 priests and other volunteers, are nursing and caring for 1,500 malades (the sick and suffering). This semi-autoethnographical account is based on many years of visitation as a member of the Order of St John and describes the various changes of a political and societal nature, while the …

Emotions At The Border: Verbal Aspects Of The Attari-Wagah Patriotic Pilgrimage, Anna V. Bochkovskaya

International Journal of Religious Tourism and Pilgrimage

For over sixty years the Attari-Wagah checkpoint at the border between India and Pakistan has been a site for the Beating Retreat, a colorful ceremony of lowering the national flags performed jointly by the Indian Border Security Force and the Pakistan Rangers. This emotional ritual is generally perceived as a demonstration of aggressive designs, on the one hand, and as a symbol of goodwill and possible cooperation between neighbouring countries, on the other.

In recent decades visiting/viewing the border (sīmā darśan) has become an essential part of tourist packages for travellers in North-West India, while the notion of ‘patriotic pilgrimage’ …

The Pilgrimage To The Grand Magal In Ṭūbā, Senegal, Tahar Abbou

International Journal of Religious Tourism and Pilgrimage

The Grand Magal in Ṭūbā, in Senegal is the third biggest religious event in the Muslim community after the pilgrimage to the mausoleum of Imam al-Hussayn in Karbala, Iraq and the pilgrimage to Mecca, Saudi Arabia. This paper deals with the pilgrimage to Ṭūbā that celebrates the life and teachings of Shaykh Amadou Bamba, the founder of the Sufi Murīdiyya Brotherhood. The event takes place on the 18th of Safar, the second month in the Islamic lunar calendar. Murīds (novices committed to spiritual enlightenment), pilgrims, and visitors from over the world descend onto the city of Ṭūbā to visit the …

A Commentary On The Dynamics Of The Local And The Global, And The Representations Of Minorities In Mediascapes, Delphine Godefroit-Winkel

Markets, Globalization & Development Review

This commentary intends to extend knowledge about local identities with regard to their representations in the mediascape. It uses two focal MGDR papers and uncovers the opportunities for local identities to develop in global-local dynamics. This commentary reminds the interdependence between the global and the local and how local identities are formed. We discuss the accessibility of local identities and cultures.

Exploring The Strategic Elements Of Backers’ Persuasion In Reward-Based Crowdfunding, Sabina Grižančič, Mateja Drnovšek

Economic and Business Review

In this paper we investigate the strategic elements that project founders' use in reward-based crowdfunding campaigns to achieve a higher level of persuasion. Exploration of these elements not only provides insights into an entrepreneur's experience with crowdfunding but also provides material for comparing results reported by other (quantitative) studies. We conducted an empirical study with 13 Kickstarter project founders through in-depth, semi-structured interviews which were analysed through a reflexive thematic analysis approach. Drawing from our findings, we propose four strategic elements that founders use to persuade backers and achieve success drawing from individual-level experiences and observations.

Amplifying Southern Charm: A Case Study On Visit Music City’S Digital Media Practices, Susanna Cleary Honggui Hoffman

Experience Industry Management

Digital marketing has become a vital player for companies, especially destination marketing organizations (DMOs), by helping them grow and expand their brand image. Digital marketing includes email, social media, and search-engine marketing. The purpose of this study was to examine Visit Music City’s (Nashville’s DMO) digital media marketing tactics. Nashville Convention & Visitors Corp (NCVC) is the company that is behind the brand Visit Music City. The research was conducted utilizing information from NCVC’s website and social media platforms (Facebook, Instagram, Pinterest, Twitter, TripAdvisor, and YouTube). Visit Music City sends a weekly newsletter called Amplify, they have a strong social …

Brain Waste Among Highly Skilled Immigrants In The United States, Kimberly Alva-Chavers Gardner

Master's Projects and Capstones

The issue of brain waste and underemployment among highly skilled immigrants is a key issue facing the United States today. This problem of equity has turned into an issue of economic stability in a country with a waning population whose workforce will soon depend on immigrant and international workers. Multiple agencies, including government programs and nonprofits, are attempting to address this issue from a language learning perspective. Using the theoretical framework of Cultural Capital and Community Cultural Wealth, this research project suggests that the key to reducing brain waste and underemployment among highly skilled immigrants is to take the focus …

Gender And Corporate Crime: Do Women On The Board Of Directors Reduce Corporate Bad Behavior?, Ido Baum, Dalit Gafni, Ruthy Lowenstein Lazar

Michigan Journal of Gender & Law

Public debate on mandating gender representation on boards of directors in the United States is close to a boiling point. California introduced a mandatory quota in 2018 only to see it constitutionally disqualified in 2022, and the Nasdaq Stock Market followed suit with new diversity rules in 2021 for all corporations listed on the exchange. While public discourse focuses on corporate performance, not much is known about the link between gender diversity and corporate normative obedience.

In this study we explore the relationship between boardroom gender representation and corporate compliance with the law. We examine the impact of gender diversity …

Negative Customer Reviews And The Online Decision-Making Process: The Role Of Construal Fit, Minji Kim

UNLV Theses, Dissertations, Professional Papers, and Capstones

Consumers seek out online reviews to aid their decision-making, particularly when purchasing products and services online. Given their power to influence consumer behavior, online reviews have been extensively studied in various settings. While much research has focused on what determines the performance of online reviews, limited research has focused on why a particular review receives more or less attention from consumers. This study aims to fill this knowledge gap by exploring how consumers with different mindsets respond to online reviews framed at different levels of construal. Applying the construal fit principle, this research predicts that consumers more fluently process online …

Nigeria’S Budding Digital Economy: Coping With Disruptive Technology, Olugbenga Agboola

Economic and Financial Review

For a thriving and inclusive digital economy, African countries such as Nigeria need to build the critical foundations of the digital economy (World Bank Group, 2019). These foundations are interdependent and require public and private sector solutions.

Examining Users’ Information Disclosure And Audience Support Response Dynamics In Online Health Communities: An Empirical Study, Joseph A. Manga, Francis Andoh-Baidoo, Emmanuel Wusuhon Yanibo Ayaburi, Diego Escobari

Information Systems Faculty Publications

Online healthcare communities (OHCs) facilitate two-way interaction. Examining users’ information disclosure-audience support response dynamics can reveal insights for fostering a supportive environment, community engagement, bond formation, knowledge sharing, and sustained participation in OHCs. We propose a structural vector autoregression (SVAR) model of user disclosure and response dynamics in OHCs. Based on the health disclosure decision-making model and daily time series data, we examine the two-way interaction of two dimensions of disclosure efficacy with audience support response acceptance. Findings of the impulse response functions reveal that user information density leads to positive support response acceptance, whereas support response acceptance reduces the …

What Should Streamers Communicate In Livestream E-Commerce? The Effects Of Social Interactions On Live Streaming Performance, Danyang Song, Xi Chen, Zhiling Guo, Xiao Liu Liu, Ruijin. Jin

Research Collection School Of Computing and Information Systems

Compared with traditional e-commerce, livestreaming e-commerce is characterized by direct and intimate communication between streamers and consumers that stimulates instant social interactions. This study focuses on streamers’ three types of information exchange (i.e., product information, social conversation, and social solicitation) and examines their roles in driving both short-term and long-term livestreaming performance (i.e., sales and customer base growth). We find that the informational role of product information (nonpromotional and promotional) is beneficial not only to sales performance, but also to the growth of the customer base. We also find that social conversation has a relationship-building effect that positively impacts both …

Pilgrimage Sites As Magnets Of Interfaith Tolerance: The Case Of Kemaliq Lingsar In Indonesia, Suhadah Suhadah, Deddy Mulyana, Pawit M. Yusup, Nuryah A. Sjafirah

International Journal of Religious Tourism and Pilgrimage

This study aims to reveal the practices of tolerance between the adherents of Islam and Hinduism when they were engaged in worship at Kemaliq Lingsar, a sacred religious site which is used as a pilgrimage site where both parties pray and perform religious tourism and rituals. Drawing on the interpretive approach, this study found the wisdom of the two religious communities in Lingsar Village, West Lombok Regency, Indonesia. This area exhibits unique strategies for sharing the same pilgrimage site: two communities performing their respective rituals in turn and in unison in the same space with complete understanding. This tolerance practiced …

The Effects Of Online Learning Experience During The Covid-19 Pandemic On Students’ Satisfaction, Adjustment, Performance, And Loyalty, Michal Wilczewski, Oleg Gorbaniuk, Terry Mughan, Ewelina Wilczewska

Business Faculty Publications and Presentations

This research investigates the student online learning experience (SOLE) during the 2020 spring Covid-19 pandemic. We collected quantitative data through an online survey from 362 international and 488 domestic students at a large Polish University. Correlation and path analysis within a conceptual model of SOLE and its academic outcomes established that (1) SOLE explained adjustment, performance, satisfaction, and loyalty, (2) academic adjustment predicts performance, satisfaction, and loyalty, (3) that academic performance and satisfaction predict student loyalty, and (4) that academic performance predicts satisfaction. Interestingly, time spent in quarantine/self-isolation did not exert any effect on academic outcomes in SOLE. Moreover, qualitative …

Science, Technology, Engineering, And Mathematics (Stem) Project-Based Learning (Pbl) Education: A New Mexico Case Study For Equity And Inclusion, Kimberly A. Scheerer

Teacher Education, Educational Leadership & Policy ETDs

This research addresses how student participation in Science, Technology, Engineering, and Mathematics (STEM) project-based learning (PBL) education activities encourages underrepresented minority student achievement in STEM career field trajectories. Seven New Mexico high school counselors and 12 STEM organization personnel were interviewed during this study. Their responses represent the nuanced professional voices where New Mexico public education intersects with STEM student interest and cultural influence.

For students, STEM PBL can foster deep integration across educational disciplines and enhance STEM career trajectory interest and readiness. STEM education converged with PBL methodologies has the ability to leverage community support while broadening student networks. …

Ua12/2/1 College Heights Herald: Kickin' It, Wku Student Affairs

WKU Administration Documents

Magazine edition of College Heights Herald, includes Adulting section.

• Moore, Jake. Here’s to a Mag-nificent Semester
• Turner, B & Debra Murray. Students, Alumni React to Loss of Folk Studies Graduate Program
• Crimmins, Michael. Faculty Leaders Concerned with Timothy Caboni’s Lack of Faculty Senate Attendance
• Trickett-Wile, Arthur. Cop a Pair - Melissa Bailey, Michael Jordan
• The Suspension of Humanities Programs Shouldn’t Come as a Shock
• Dock, Emma. Student Guide: Writing a Professional Email
• Johnson, Nicole. Bang for Your Buck: Party Edition
• Dock, Emma & Alyssa Butler. A Guide to Flying Alone
• Moore, Haden. How to Use Dark Humor
• Preparing for Grad …

An Overview Of Tour-Guide Training Literature In Türkiye, Nazım Çokişler

International Journal of Tour Guiding and Visitor Attraction Research

The discussion of tour-guide training, which started in the 1990s in Türkiye has been taken up in the associated literature more than in any other country. No studies were previously carried out, however, to place the nearly-30-year-prolonged discussions in a historical framework and evaluate them. Yet, understanding the evolution of such training-related discussions has the potential to lead to remarkably useful information for future analyses of the subject. The purpose of the present research is to provide an overall evaluation of the literature about tourguide training in Türkiye. To this end, the literature was reviewed, and the issues addressed as …

Antecedents And Consequences Of Conspicuous Sport Consumption, Yukyoum Kim, Sun Hwan Hwang, Marshall Magnusen

Journal of Applied Sport Management

Conspicuous consumption is when consumers acquire luxury goods and services to help publicly demonstrate their desired economic and social status. Even though conspicuous consumption can help individuals experience social distinction and a heightened sense of self-esteem, much still needs to be known about this occurrence in the context of sport. Accordingly, the focus of this study was to examine antecedents (i.e., Expertise and Self-esteem) and outcomes (i.e., Satisfaction and Subjective Well-being) of conspicuous consumption of upscale sport goods. An empirical study was conducted with cyclists (n = 393). The research model was analyzed using simultaneous equations analysis. Expertise was shown …

Developing Mexican And Central American Spanish Phrases For U.S Construction Workforce To Improve Jobsite Communication, Alexis Saborio

All Theses

This paper gives an overview of a study conducted with US construction practitioners and Hispanic construction workers to develop Mexican and Central American construction Spanish phrases. Many companies face the challenge of a language barrier between the English construction supervisors and the Spanish-- speaking speaking Hispanic workers. This language gap is creating poor expectations among different sectors in the construction industry. Over the past several years as the number of Hispanic construction w orkers have increased in the United States so has the language barrier. The majority of the Hispanic construction workforce comes from Mexico and Central America. US construction …

11th International Conference On Business, Technology And Innovation 2022, University For Business And Technology - Ubt

UBT International Conference

Welcome to IC – UBT 2022

UBT Annual International Conference is the 11th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make …