Digital Commons Network^™

Scaling Up Your Story: An Experiment In Global Knowledge Sharing At The World Bank, Shad Morris, James B. Oldroyd, Sita Ramaswami

Faculty Publications

Timely and effective knowledge transfer is increasingly important in today’s technologically advanced global market. However, a myopic focus on efficiency has frequently rendered most organizational knowledge ineffective. By coupling technology with a formal system that captures informal stories in an engaging and entertaining way, actors within an organization may be more willing to listen to what geographically dispersed colleagues are doing, and may be more likely to ascribe value to that information. Focusing on the International Finance Corporation of the World Bank Group, we conducted interviews with those sharing and using knowledge, and performed content analyses of 175 knowledge-sharing narratives. …

Performance Management In Irish Public And Private Sector Organisations: Moving Towards Multicultural Performance Management Practice, Kevin Paul Corbett

Conference papers

The purpose of this paper is to analyse how performance management (PM) has evolved to its current presence in Ireland as a sophisticated management tool. This paper will focus on intercultural and cross-cultural PM, its communication and training in the process in Ireland. This paper will examine its practice in the Irish private and public sectors and will also analyse a study on low-skilled employment of predominately migrant labour in Dublin. This paper will make a case for the roll out of PM to all sectors of the Irish workforce, including temporary and contract workers.

The Concept Of 'Knowledge Creating': Re-Conceptualising The Problems Of Knowledge Transfer And Creation Processually, Conor Horan

Conference papers

How knowledge is created remains the subject of much debate (Kuhn, 1962). In fields of management, organisation studies and knowledge management, the hegemonic approach to studying the role of knowledge in management, and how it comes into being has predominantly been influenced by a knowledge transfer agenda. Recent attempts to explore a specific theory of knowledge creation (Nonaka, 1994) per se, have continued to rely on assumptions inherited from this knowledge transfer agenda. Here ‘events of transfer’ have been replaced with an emphasis on ‘events of creation’ suggesting that events of organisational knowledge creation require similar solutions to those addressing …

The Pragmatics Of Economics Experts’ Engagement With Non-Specialists, Brendan O'Rourke, Jens Maesse

Other

A Call for Papers for Panel on Economics and Language Use: The pragmatics of economics experts’ engagement with non-specialists, 15th International Pragmatics Conference (IPrA2017) to be held in Belfast, Northern Ireland, 16-21 July 2017.

Strategy/Enterprise Discourse Bounds In Business Talk., Brendan O'Rourke

Articles

Corporate strategy emerged as large non-owner managed firms became economically important (Knights and Morgan, 1991). Strategy became the substitute for the earlier enterprise discourse, which depended on the dominance, in entrepreneurial capitalism, of owner-managed firms. The discourses of strategy and enterprise developed as separate academic areas and as logics of two very different economic domains. From the late 1970s however, large organizations (Kanter, 1983:27) and governments have been urged to be more entrepreneurial (Klein et al., 2010; Osborne and Gaebler, 1993). Meanwhile, small firms were encouraged to be more strategic (Carr, 2000). This article looks at evidence from small …

Measuring The Quality And Identifying Influencing Factors Of Sustainability Reporting: Evidence From The Resources Industry In Australia, Siew Hoon Ong

Theses: Doctorates and Masters

The lack of a standardised reporting framework in sustainability reporting has resulted in companies producing unaudited generic sustainability information that are not reflective of companies’ actual sustainability performance. The disclosures also differ in quality and hinder comparison. This study addresses these problems with the development of a new scoring index that integrates the hard and soft principles in Clarkson, Li, Richardson and Vasvari’s (2008) environmental index with performance indicators of the Global Reporting Initiatives (GRI) framework. The newly developed index comprises all three aspects of sustainability (economic, environmental and social) and adopts a standardised scoring scale that is reflective of …

Advances In Eye Tracking Technology: Theory, Algorithms, And Applications, Hong Fu, Ying Wei, Francesco Camastra, Pietro Arico, Hong Sheng

Business and Information Technology Faculty Research & Creative Works

No abstract provided.

Exploring Barriers To Women Entrepreneurs In Enugu State, Nigeria, Ezenwayi Amaechi

Walden Dissertations and Doctoral Studies

Women play an important role in the development of their families and communities economically; however, in comparison to men, they disproportionately experience barriers such as low income households, poverty, unemployment, lack of training, and discrimination. The purpose of this mini-ethnographic case study was to explore the perceptions of women entrepreneurs in Enugu State, Nigeria on what information they need to overcome possible barriers in their business and economic development. The 5M (market, money, management, motherhood, meso, and microenvironment) framework provided the theoretical lens for this investigation. The data gathering process involved face-to-face semistructured interviews with 15 women entrepreneurs in 3 …

A Retrospective Consideration Of Recreational Family Storytelling Among Parents And Their Adult Children, Kelly Gagalis-Hoffman, Ramon Zabriskie, Patti A. Freeman

Faculty Publications

The aim of this study was to determine the purpose and function of recreational family storytelling across the life span from the perspective of parents and their adult children. Twelve individuals were interviewed (six parents paired with one of their adult children). Questions focused on ascertaining the purpose and function of storytelling from the perspectives of parents and children in the same family unit. In these families storytelling created opportunities for family bonding. Storytelling accomplished its purpose of creating family bonds through five functions: being fun, dealing with difficult topics or situations, transferring beliefs and values as well as giving …

Using Unstructured And Qualitative Disclosures To Explain Accruals, Richard Frankel, Jared Jennings, Joshua A. Lee

Faculty Publications

We examine the usefulness of support vector regressions (SVRs) in assessing the content of unstructured, qualitative disclosures by relating MD&A-based SVR-accrual estimates (MD&Aaccruals) to actual accruals. We find that MD&A accruals explain a statistically and economically significant portion of firm-level accruals and identify more persistent accruals. We find that the explanatory power of MD&A accruals is higher for more readable 10Ks, thereby providing evidence for the construct validity of the readability measures. To highlight the flexibility of the SVR method, we apply it to other dependent variables and disclosures. We find that MD&A-based cash-flow forecasts produced by SVR predict next …

What Is Organizational History: Toward A Creative Synthesis Of History And Organization Studies, Paul C. Godfrey, John Hassard, Ellen S. O'Connor, Michael Rowlinson, Martin Ruef

Faculty Publications

As a synthesis of organization theory and historiography, the field of organizational history is mature enough to contribute to wider theoretical and historiographical debates and is sufficiently developed for a theoretical consideration of its subject matter. In this introduction to the Special Topic Forum on History and Organization Studies, we take up the question, “What is organizational history?” and consider three distinct arguments that we believe frame the next phase of development for historical work within organization studies. First, we argue that following the “historic turn,” organizational history has developed as a subfield of organization studies that takes seriously the …

Do Managers Really Guide Through The Fog? On The Challenges In Assessing The Causes Of Voluntary Disclosure, Travis Dyer, Mark Lang, Lorien Stice-Lawrence

Faculty Publications

Guay e tal. (2016) document that firms with longer and more complex 10-Ks provide  relatively more voluntary disclosure, which they interpret as evidence that managers use voluntary disclosure to mitigate negative effects of complex mandatory disclosure. We review the results of Guay et al. and focus on two main challenges to inferring causality: (1) the coincidence of upward over-time trends in annual report length, complexity, and voluntary disclosure, and (2) the potential for omitted correlated variables, such as changes in firm economics, to drive changes in 10-K textual characteristics and voluntary disclosure. While the results in Guay et al. are …

Challenges And Implications Of Implementing Strategic Intelligence Systems In Mexico, Hector De Jesus Rivera Ochoa

Walden Dissertations and Doctoral Studies

Business intelligence (BI) allows companies to make faster and better-informed decisions. Unfortunately, implementing BI systems in companies in developing countries is minimal. Limited and costly access to the technology, coupled with the cultural background affecting how people perceive BI, has restricted such implementations. The purpose of this phenomenological study was to explore and describe the lived experiences of chief executive officers (CEOs) in northern Mexico to obtain insight into the challenges of implementing BI systems. Research questions focused on the reasons behind the lack of BI systems implementation and the challenges faced by these officers when implementing a new system. …

Transforming Christian Schools Using Sustainable Model Of Organizational Change And Performance Improvement, Abraham Adhanom

Walden Dissertations and Doctoral Studies

Organizational failure in Christian schools is a common phenomenon affecting millions of families in the United States. In the past 2 decades alone, more than 200 Christian schools closed each year; and many continued to struggle for survival. This trend presented significant challenge for the sustainability of faith-based schools that serve over 10% of grade-level students in the country. The purpose of this study was to examine internal and external factors impacting the performance of Christian schools and analyze existing theories of institutional effectiveness leading to the development of a sustainable framework. The research question addressed what type of organizational …

Marketing Strategies For Increasing Latino Enrollment In Higher Education, Melissa Rocio Gomez De La Fuente

Walden Dissertations and Doctoral Studies

Many leaders of higher education institutions in the United States face changes in student demographics, tightened regulatory environments, and reduced state funding. University leaders have an opportunity to leverage targeted marketing strategies in order to increase their institutions' market share in the Latino student segment. The purpose of this study was to explore the strategies that some university leaders use to increase Latino student enrollment in higher education programs. The marketing mix and the Ps of marketing theory comprised the study's conceptual framework. Semistructured interviews were conducted with 3 marketing experts from the higher education sector, who were selected by …

Exploring Factors Influencing Information Technology Portfolio Selection Process In Government-Funded Bioinformatics Projects, Braulio J. Cabral

Walden Dissertations and Doctoral Studies

In 2012, the National Cancer Institute's (NCI) Board of Scientific Advisors (BSA) conducted a review of the Center for Biomedical Informatics and Information Technology's (CBIIT) bioinformatics program. The BSA suggested that the lack of a formal project selection process made it difficult to determine the alignment of projects with the mission of the organization. The problem addressed by this study was that CBIIT did not have an in-depth understanding of the project selection process and the factors influencing the process. The purpose of this study was to understand the project selection process at CBIIT. The research methodology was an exploratory …

A Quantitative Examination Of The Relationship Between Cultural Competence And Patient Satisfaction Scores, Kelley Ann Lovati

Walden Dissertations and Doctoral Studies

As the U.S. population continues to diversify, hospitals need to understand and care for patients of diverse backgrounds and provide quality service for positive patient satisfaction scores. The purpose of this nonexperimental quantitative retrospective survey design was to determine what relationship exists between cultural competence initiatives (CCI) and patient satisfaction scores as reported by the Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) survey in U.S. hospitals. The theoretical framework for this study was based upon CCI and patient satisfaction through the lens of service quality. The research questions were created to understand the relationship between CCI and …

Exploring Linguistic Challenges And Cultural Competency Development In A Small Multinational Corporation, Cindy J. Atchley

Walden Dissertations and Doctoral Studies

In 2016's global business landscape, the increase in workers moving across borders to find employment accentuates the language and cultural challenges for both employees and organizations. Employees working in a multinational environment need to have an understanding of language and culture to handle the complex nature of professional work in a multinational corporation (MNC). The purpose of this study was to explore what communication competencies employees in a small MNC needed to communicate across multicultural environments in the workplace. A dialectic approach of intercultural communication was used to explore these needs in one small MNC located in the Kingdom of …

Ethiopian And Eritrean Businesses Growth Barriers In The Washington, Dc Area, Sereke-Berhan Meres

Walden Dissertations and Doctoral Studies

Prior studies have revealed that recent Asian and Hispanic immigrant entrepreneurs have made significant contributions to social change in the United States. Although African immigrant entrepreneurs have made such contributions, few studies exist about them, and there is limited knowledge about this business community. The purpose of this qualitative case study was to identify the barriers of growth in Ethiopian and Eritrean immigrant-owned firms in the Washington, DC area who were in business for a minimum of 3 years and represented various trade lines and geographical locations. The enhanced integrated model of ethnic business development, which proposes growth strategies by …

Phenomenological Study Of Career Advancement Experiences Of Ethnic Female Migrant, Evelyn Oghogho Brisibe

Walden Dissertations and Doctoral Studies

In the 2006 census, Statistics Canada recorded that 23% of immigrant women aged 15 and over had a university degree at the bachelor's level or above. These women could help sustain an organization's competitive advantage and respond to labor shortages posed by an aging population. This phenomenological study highlighted self-initiated migration journey and career advancement experiences of migrant women. Through LinkedIn and referrals from non-profit organizations, a sample of 20 women was recruited. All women had migrated to Canada between the ages 32 to 50, all had 5 to 10 years of residence in Canada and all had college degrees …

Success Strategies For Small Business Owners In Philadelphia, Pennsylvania, Marcellinus Emeka Madu

Walden Dissertations and Doctoral Studies

African immigrant business owners create jobs and often stimulate economic growth in distressed inner-city areas, yet they continue to experience barriers obtaining financial support in the United States when trying to gain entrance into the broader economy. The objective of this multiple case study was to explore strategies African immigrant business owners used to succeed in business beyond 5 years. The conceptual framework of this study included resource-based theory, human capital theory, and disadvantage theory. Semistructured interviews were conducted with 3 African immigrant business owners in Philadelphia, Pennsylvania who had succeeded in business beyond 5 years. Thematic analysis from interviews, …

Komunikasi Ritual Peziarah “Ngalap Berkah”Di Kawasan Wisata Gunung Kemukus(Studi Etnografi Komunikasi Tentang Budaya Ritual Ziarah Di Kawasan Wisatagunung Kemukus, Desa Pendem, Kecamatan Sumber Lawang, Sragen-Jawa Tengah), Rahmi Setiawati, Priyanto Priyanto

Jurnal Vokasi Indonesia

This article is explain of ritual commucation pilgrim "ngalap berkah" in the Kemukus mountain, ethnographic study of communication about cultural tourism zone ritual pilgrimage in Mount Kemukus, Pendem Village, District Sumber Lawang, Sragen, Central Java. The results showed that for the local community a message of what is hidden behind this ritual is still ambiguity. But in the process of social interaction between indigenous communities with immigrant communities, both in terms of livelihoods, different behavior patterns, causing local people trying to accept changes to the meaning of "ngalap berkah". It is caused when the pilgrimage locations have changed or constructed …

Consumer Assessment Of New Creative Products Across China And The United States, Eva Teruzzi

Creative Studies Graduate Student Master's Theses

This cross-cultural research investigates how consumers assess creativity in new products and if their assessment impacts desire to own. Implicit and explicit scale-based measures were tested in China and the U.S. in online consumer samples and were positively correlated. Novelty, affect and importance dimensions of creative products were tested through Horn and Salvendy’s (2006, 2009) Product Creativity Measurement (PCM) scale. Findings point to a different role of novelty in determining desirability of creative new products across-cultures.In fact, novelty and affect are key to explain desire to own in China, while affect and importance are the drivers in the U.S. Affect, …

Cbfa 2015 Business And Human Flourishing - A Holistic Visual Model, John Visser

Faculty Work Comprehensive List

The reputation and, to a lesser degree the practice of business, perhaps more than those of any other institution, suffer from the kind of reductionism that is the stepchild of dualistic and secular thinking. Some business-bashing is deserved, since some businesses operate in a very opportunistic ways, but much of it can be traced back to a misunderstanding of what business is and does. Unfortunately, once we have been fooled into thinking that life can be compartmentalized, and that we can wall off religious beliefs from the rest of life, and that our economic lives belong on the secular side …

2015 Program, Office Of Academic Affairs

Programs

A university is more than an amalgamation of several colleges. It also is an organization which celebrates the full richness of faculty contributions including those vital and exciting contributions in research, scholarship and creative activity within their disciplines. These contributions come in many forms: journal articles, book chapters, monographs, art works, music compositions, performances of many varieties and a host of others. Funded research contributions are similarly varied. Through such activities, faculty members stay at the growing edges of their fields, and in so doing, they enrich their intellectual lives as well as those of their students.

Once again, I …

Life Beyond The Like: Uses And Gratifications Of Sharing Business Facebook Page Content, Sara M. Nash

College of Journalism and Mass Communications: Theses

One of the main reasons businesses create a Facebook Page is to solidify relationships with existing customers who are Facebook users and to leverage those relationships to gain new customers. Many studies have asked Facebook users to articulate the gratifications they receive when “liking” a business Facebook Page. These studies help explain what gratifications users gain by connecting to businesses via Facebook. To expand on these findings, the current pilot study applied the uses and gratifications theory to identify Facebook users’ motivations to “share” business Facebook content within their own personal network. Understanding users’ reasons for “sharing” will help businesses …

The Effects Of Text Complexity On Online Review Helpfulness, Michael J. Hine

Communications of the IIMA

This research reported in this paper extends the literature on the helpfulness of online reviews. Previous research has assessed online reviews using standard unidimensional readability algorithms. This research extends previous work by investigating a multidimensional framework, and associated measures, of text complexity and its impact on the helpfulness of online reviews. Results show that as the amount of passive voice and negation in online reviews increase, the helpfulness of said review decreases. Other significant predictors of review helpfulness include word meaningfulness, lexical diversity, and the number of modifiers per noun phrase.

Santa Clara Magazine, Volume 57 Number 1, Fall 2015, Santa Clara University

Santa Clara Magazine

24 - ART HAPPENING HERE Inside the Edward M. Dowd Art & Art History Building. Illustration by Harry Campbell. Words by Steven Boyd Saum.

28 - CALL HER A WORLD CHAMPION And call them America’s Team. Julie Johnston ’14 and the Women’s World Cup. By Ann Killion.

34 - A WILD GENEROSITY The energy and genius of Steve Nash ’96 on the court. By Brian Doyle.

37 - BELIEVE IN US An oral history of a 1993 NCAA playoff game that became an upset for the ages. By Jeff Gire and Harold Gutmann.

40 - CHANGE THE GAME Pope Francis …

Dwelling In Time, Dwelling In Structures: Disintegration In World Politics, Jan Adam Nalaskowski

Graduate Program in International Studies Theses & Dissertations

This dissertation aims to propose a general theory of disintegration. This subject is not treated directly by some theoretical accounts and mistreated by others. European integration theories are fashioned to explain the greater integration process while game-theoretic approaches to withdrawals and secessions, even if treating disintegration directly, fail to include critically responsible factors. This dissertation offers a constructive criticism of both accounts. Since neither turning integration theories symmetrically around nor direct, game-theoretic assessment of disintegration help to provide sufficient explanation, it is suggested that the problem of symmetrical reversal and rational conduct must be revised.

Disintegration fails to follow the …

Understanding Health Information Technology Adoption: A Synthesis Of Literature From An Activity Perspective, Jun Sun, Zhe Qu

Information Systems Faculty Publications

The vast body of literature on health information technology (HIT) adoption features considerably heterogeneous factors and demands for a synthesis of the knowledge in the field. This study employs text mining and network analysis techniques to identify the important concepts and their relationships in the abstracts of 979 articles of HIT adoption. Through the lens of Activity Theory, the revealed concept map of HIT adoption can be viewed as a complex activity system involving different users, technologies and tasks at both the individual level and the social level. Such a synthesis not only discloses the current knowledge domain of HIT …