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Lululemon Strategic Audit, Tessa Mozingo, Olivia Eno, Molly Mitchell, Connor Morrissey, James Eshleman May 2024

Lululemon Strategic Audit, Tessa Mozingo, Olivia Eno, Molly Mitchell, Connor Morrissey, James Eshleman

Honors Program: Senior Projects (Public)

This case study focuses on lululemon, a prominent athleisure apparel company. Our team conducted an audit of the company revolving around strategic business management principles. Our research used publicly available information that included the company’s website, SEC filings, news articles, lululemon’s annual reports, financial statements, IBIS industry reports, and online sources. The goal of this strategic audit is to develop an understanding of lululemon’s business activities and strategies, collect and analyze both internal and external data, and evaluate lululemon based on strategic management concepts.

In this strategic audit, we conduct internal, external, performance, and competitive analyses and an examination of …


Jp Morgan Chase Strategic Analysis, Carson Swartzbaugh May 2024

Jp Morgan Chase Strategic Analysis, Carson Swartzbaugh

Honors Program: Senior Projects (Public)

JP Morgan Chase is an American financial institution that touches all sides of the financial sector, including commercial banking, consumer banking, investment banking, and asset management, to name a few. JP Morgan Chase is the largest American Bank and a global leader in the financial industry. A PESTEL analysis of JP Morgan Chase and the financial sector of the United States will give an overall view of the industry while providing critical insight into the opportunities and challenges faced by JP Morgan Chase and its competitors. Additionally, Porter’s Five Forces will focus on the competitive environment in which JP Morgan …


A Strategic Audit Of Instacart, Taylor Durbin May 2024

A Strategic Audit Of Instacart, Taylor Durbin

Honors Program: Senior Projects (Public)

Instacart is an online grocery delivery and pick-up service that allows users to order groceries and other household items from local and large stores and retailers through its website or mobile app. Apoorva Mehta founded Instacart in 2012 with the intent to help people conveniently access the food they enjoy, and the service now reaches over 14,000 cities across the United States and Canada. This report provides a comprehensive analysis of the company as its rise to becoming a prominent player in the online grocery delivery industry has skyrocketed demand for the service and presented numerous operational challenges for the …


Target Strategic Audit, Ashley Mcrae May 2024

Target Strategic Audit, Ashley Mcrae

Honors Program: Senior Projects (Public)

Target is a prominent American retail chain known for its wide array of affordable yet stylish products. The company has built a strong reputation over several decades for its commitment to offering exclusive brands and unique shopping experiences to its diverse customer base. This strategic audit specifically focuses on the dynamic mass-market retail industry and analyzes Target’s ability to achieve a sustainable competitive advantage in an evolving industry. This report will specifically focus on an overview of the company and its operations, analysis of the competitive advantage Target possesses, and an examination of the strategy Target utilizes. Tools, like Porter’s …


The Regenerative Playbook: Fintech’S Bold Approach To Sustainability, Simon J.D. Schillebeeckx, Ryan Merrill May 2024

The Regenerative Playbook: Fintech’S Bold Approach To Sustainability, Simon J.D. Schillebeeckx, Ryan Merrill

Research Collection Lee Kong Chian School Of Business

Fintechs are struggling to attract and retain Gen Z and Millennial customers. Research has shown that this demographic is demanding purpose and climate action. As a result, companies are responding by integrating nature-positive actions into fintech activities. Captivating Gen Z and Millennial customers attention with tangible impact, fosters long-term loyalty, retention and business growth.


2024 May, Morehead State University. Office Of Communications & Marketing. May 2024

2024 May, Morehead State University. Office Of Communications & Marketing.

Morehead State Press Release Archive, 1961 to the Present

Press releases for May of 2024.


From Tweets To Token Sales: Assessing Ico Success Through Social Media Sentiments, Donghao Huang, S. Samuel, Quoc Toan Huynh, Zhaoxia Wang May 2024

From Tweets To Token Sales: Assessing Ico Success Through Social Media Sentiments, Donghao Huang, S. Samuel, Quoc Toan Huynh, Zhaoxia Wang

Research Collection School Of Computing and Information Systems

With the advent of social network technology, the influence of collective opinions has significantly impacted business, marketing, and fundraising. Particularly in the blockchain space, Initial Coin Offerings (ICOs) gain substantial exposure across various online platforms. Yet, the intricate relationships among these elements remain largely unexplored. This study aims to investigate the relationships between social media sentiment, engagement metrics, and ICO success. We hypothesize a positive correlation between favorable sentiment in ICO-related tweets and overall project success. Additionally, we recognize social media engagement indicators (mentions, retweets, likes, follower counts) as critical factors affecting ICO performance. Employing machine learning techniques, we conduct …


Comparing And Assessing Four Ai Chatbots' Competence In Economics, Patrik T. Hultberg, David Santandreu Calonge, Firuz Kamalov, Linda Smail May 2024

Comparing And Assessing Four Ai Chatbots' Competence In Economics, Patrik T. Hultberg, David Santandreu Calonge, Firuz Kamalov, Linda Smail

All Works

Artificial Intelligence (AI) chatbots have emerged as powerful tools in modern academic endeavors, presenting both opportunities and challenges in the learning landscape. They can provide content information and analysis across most academic disciplines, but significant differences exist in terms of response accuracy for conclusions and explanations, as well as word counts. This study explores four distinct AI chatbots, GPT-3.5, GPT-4, Bard, and LLaMA 2, for accuracy of conclusions and quality of explanations in the context of university-level economics. Leveraging Bloom’s taxonomy of cognitive learning complexity as a guiding framework, the study confronts the four AI chatbots with a standard test …


Bank Board Diversity, Esg Activities, And Bank Risk-Taking, Hassan Bataineh May 2024

Bank Board Diversity, Esg Activities, And Bank Risk-Taking, Hassan Bataineh

LSU New Orleans Theses and Dissertations

In the past decade, there has been growing interest in the influence of diverse boards on risk management, particularly with regard to environmental risk management. However, limited evidence exists on the role of diverse boards in policy decisions, especially the adoption of green credit policy in the banking sector. Drawing on critical mass theory, this study investigates the importance of board gender diversity and the critical mass of women directors that could make a positive impact of green credit policy adoption for global banks. Data was collected for 540 banks operating in 34 countries, covering ten years (2013-2022). The study …


The Need For Volunteer Engagement, Brittney Portillo May 2024

The Need For Volunteer Engagement, Brittney Portillo

Capstone Projects and Master's Theses

Although there are a large number of non-profit organizations and volunteer opportunities available, there is a lack of volunteer engagement within organizations making it difficult to complete mission goals. This project was implemented and completed by Community Builders for Monterey County executive director and intern. Community Builders for Monterey County is a 501c(3) non-profit organization that was created to connect volunteers to different non-profit organizations around Monterey County. This project was created with the purpose of assessing potential volunteer needs in a survey style form in order to better understand how to get volunteers more engaged. The project resulted in …


"Say What You Can't" By Nick Oliveri, Nicholas Oliveri May 2024

"Say What You Can't" By Nick Oliveri, Nicholas Oliveri

Capstone Projects and Master's Theses

As a writer, Yeorbin both benefited from and competed against artificial intelligence. He shivered a bit but maintained a painful interest in what the video had to say. He thought it ironic that computer scientists were some of the first ones to suffer from artificial intelligence’s jet sweep of human labor. They’re supposed to be the anointed ones. Software engineers are supposed to be the ones with the guaranteed jobs. What’s happening?


Organizational Cultural Entrenchment: Exploring Cultural Antecedents Of Actively Destructive Employee Behaviors As A Manifestation Of Voice In Mergers And Acquisitions, Keith Dellano Holloway May 2024

Organizational Cultural Entrenchment: Exploring Cultural Antecedents Of Actively Destructive Employee Behaviors As A Manifestation Of Voice In Mergers And Acquisitions, Keith Dellano Holloway

Theses and Dissertations

Mergers and acquisitions are frequently leveraged as a vehicle for company growth. However, many of these transactions fail to yield a positive result and often cause a net loss of shareholder value.

There are many interrelated factors at work within a merger or acquisition. Structure, leadership, finances, strategic fit, market, and price are just a few variables to consider. However, the factor of culture, and the failure of cultural integration, has surfaced in literature as a significant contributor to losses within mergers and acquisitions.

This study built on the work of Harris, Hirschman, Kotter, and Schlesinger and examined the deleterious …


An Exploratory Comparison Of The Impact Of Covid-19 On American And Chinese College Student Lives, Arvind Agrawal, Alan Hamlin, Steve Barney, Yongchuan Shi Apr 2024

An Exploratory Comparison Of The Impact Of Covid-19 On American And Chinese College Student Lives, Arvind Agrawal, Alan Hamlin, Steve Barney, Yongchuan Shi

Mountain Plains Journal of Business and Technology

US and Chinese students in their home countries rated their life experiences since the advent of Covid-19 on various aspects of their lives, including academic performance, social life, and emotional, financial, and physical well-being. Input was also received about how Covid-19 has affected their communication, career planning, and post-graduate goals.

To assess the impacts of these changes on college students, the authors created a questionnaire to ask students about their perceptions of these COVID-related impacts on their personal lives. The survey had 56 questions, with 1580 students responding, providing both objective input and subjective comments. Due to the volume of …


Mandatory Credit Allocation And Government Guarantee In The Philippines, Luis F. Dumlao Apr 2024

Mandatory Credit Allocation And Government Guarantee In The Philippines, Luis F. Dumlao

Economics Department Faculty Publications

Mandatory credit allocation is a policy intervention to pressure banks to lend to certain sectors that otherwise unfettered finance would not give access to. While some would argue that mandatory credit allocation results in sub-optimal allocation of resources, it has been shown that such intervention results is socially desirable outcome. However, mandatory credit allocation should not be the responsibility of banks only, it must be supported with government guarantees. In the Philippines, there are three sectors in which mandatory credit allocation is given namely the agriculture sector, the micro, small and medium enterprises or MSME sector, and enterprises involved in …


Relationships Among Crisis Leadership, Innovation Capability, Implementation Of Business Continuity Management, And Sustainable Performance In The Covid-19 Pandemic, Daniel Kurniawan, Damelina Tambunan, Grace Citra Dewi Apr 2024

Relationships Among Crisis Leadership, Innovation Capability, Implementation Of Business Continuity Management, And Sustainable Performance In The Covid-19 Pandemic, Daniel Kurniawan, Damelina Tambunan, Grace Citra Dewi

The South East Asian Journal of Management

Research Aims: This study explores the dynamics between crisis leadership (CLE) and sustainable performance (SP) during the COVID-19 pandemic, investigating the mediating roles of innovation capability (IC) and business continuity management (BCM).

Design/Methodology/Approach: Utilising questionnaires from 209 respondents and employing quantitative approaches, this research examines the connections between CLE, IC, BCM, and SP, employing PLS-SEM for analysis.

Research Findings: CLE significantly influences both IC and BCM, while IC positively impacts SP. This study also highlights the moderating roles of IC and BCM in enhancing organisational resilience.

Theoretical Contribution/Originality: The study unveils the substantial influence of CLE on IC and BCM, …


Resilience, Self-Efficacy, Openness To Change, And Innovativeness Of Msme Owners: A Quantitative-Qualitative Integration Before, During, And After The Covid-19 Crisis, Imelda T. Angeles Apr 2024

Resilience, Self-Efficacy, Openness To Change, And Innovativeness Of Msme Owners: A Quantitative-Qualitative Integration Before, During, And After The Covid-19 Crisis, Imelda T. Angeles

The South East Asian Journal of Management

Research Aims: Micro, small, and medium-sized enterprises (MSMEs) have consistently demonstrated their resilience in the face of economic challenges, particularly during crises. This study delves into how the experiences of MSMEs before, during, and after the COVID-19 crisis have translated into resilience, self-efficacy, openness to change, and innovativeness as they responded to the unprecedented challenges posed by the pandemic.

Design/Methodology/Approach: This mixed-methods study combines the quantitative analysis of the characteristics of MSME owners with their narratives of their experiences during the COVID-19 crisis, translating adversity into an opportunity.

Research Findings: The integrated results showed how the quantitative-qualitative insights enabled a …


Moving Up Trainees’ Motivation For Using On-Job Training: Relationship Between Leaders’ Support And Trainees’ Motivation For Learning, Azman Ismail, Maryam Jamilah Asha'ari, Siti Nurul Afiqah Foboy, Wan Noordiana Wan Hanafi, Azmawaty Mohamad Nor, Tehsapuan Husin Apr 2024

Moving Up Trainees’ Motivation For Using On-Job Training: Relationship Between Leaders’ Support And Trainees’ Motivation For Learning, Azman Ismail, Maryam Jamilah Asha'ari, Siti Nurul Afiqah Foboy, Wan Noordiana Wan Hanafi, Azmawaty Mohamad Nor, Tehsapuan Husin

The South East Asian Journal of Management

Research Aims: This study examined the relationship between leaders’ support and trainees’ learning outcomes and the relationship between leaders’ support, trainees’ motivation for learning, and trainees’ motivation for using on-job training.

Design/Methodology/Approach: A cross-sectional research design was employed to collect 226 self-report questionnaires from employees at military healthcare organisations in Peninsular Malaysia. The SmartPLS was used to assess the quality of the measurement model and test the structural model.

Research Findings: This study confirmed that trainees’ motivation for learning is an essential mediating construct in the relationship between leaders’ support and trainees’ motivation for using on-job training.

Theoretical Contribution/Originality: This …


Integrity And Legitimacy Of Halal Products: The Urgency Of Halal Supply Chain Management Technology Adoption In Halal Product Authentication Traceability Evidence From Indonesia, Ari Agung Nugroho, Sumiyati Sumiyati, Hamsani Hamsani Apr 2024

Integrity And Legitimacy Of Halal Products: The Urgency Of Halal Supply Chain Management Technology Adoption In Halal Product Authentication Traceability Evidence From Indonesia, Ari Agung Nugroho, Sumiyati Sumiyati, Hamsani Hamsani

The South East Asian Journal of Management

Research Aims: This research aims to determine how technology, integrity, and the environment affect traceability of halal product certification and its relationship with Halal Value Chain (HVSC) Management in micro, small and medium processing industries.

Design/Methodology/Approach: The quantitative research utilised survey data from 285 respondents who are processing industry players throughout Indonesia. Structural Equation Modelling-Partial Least Square (SEM-PLS) is applied for data analysis.

Research Findings: The study's findings indicate that technology adoption and environmental factors have a significant effect on HVSC traceability. The authentication and legitimacy of halal products are positively impacted by technology adoption, among others, which contributes to …


Estate Planning Toolkit - A Beginner's Guide To Estate Planning In Utah, Amanda Christensen, Melanie Jewkes, Andrea Schmutz, Kristilyn Wilkinson, Vincenza Vicari-Bentley, Jerevie Canlas, Alicia Nelson-Bell, Lisa Schainker, Melanie Dabb, Justin Baer, Jared Hawkins Apr 2024

Estate Planning Toolkit - A Beginner's Guide To Estate Planning In Utah, Amanda Christensen, Melanie Jewkes, Andrea Schmutz, Kristilyn Wilkinson, Vincenza Vicari-Bentley, Jerevie Canlas, Alicia Nelson-Bell, Lisa Schainker, Melanie Dabb, Justin Baer, Jared Hawkins

All Current Publications

Normalizing the estate planning conversation can help eliminate emotional distance or fear when discussing important life planning matters. Approaching discussions in a loving and calm manner can bring family closer together and minimize or avoid contention and resentment. Talking about estate planning doesn’t have to be uncomfortable and emotional. Where possible, start conversations early to have a more positive experience, rather than planning at the time of a life crisis. If you have children, start these conversations when they are young to help normalize the process. The Estate Planning Toolkit is a helpful preparation resource that covers wills, trusts, life …


Covid-19 Vaccine Perception And Hesitancy Among Uninsured Free Clinic Patients, Samin Panahi, Brenda Spearman, Justine Sundrud, Mason Lunceford, Akiko Kamimura Apr 2024

Covid-19 Vaccine Perception And Hesitancy Among Uninsured Free Clinic Patients, Samin Panahi, Brenda Spearman, Justine Sundrud, Mason Lunceford, Akiko Kamimura

Patient Experience Journal

There are many complexities regarding the acceptance of COVID-19 vaccines, mainly because the COVID-19 vaccine had a fast track of development compared to vaccines developed in the past years. The purpose of this study is to understand COVID-19 vaccine perception and hesitancy among uninsured free clinic patients using the theory of planned behavior. This study had seven focus groups with 37 total participants, including 19 Spanish speakers. Free clinic adult patients (over the age of 18) participated in four focus groups during Summer of 2021. The average age of the participants was 44.7, and the majority of the participants self-identified …


Patient Experience Diagnosis: Using Telemed Simulation To Assess Health Care Provider Verbal And Nonverbal Communication Issues To Prescribe Potential Interventions, Xiaowen Guan, Mike C. Porter, Paul G. Omodt Apr 2024

Patient Experience Diagnosis: Using Telemed Simulation To Assess Health Care Provider Verbal And Nonverbal Communication Issues To Prescribe Potential Interventions, Xiaowen Guan, Mike C. Porter, Paul G. Omodt

Patient Experience Journal

Patient experience contributes to health outcomes, and a host of healthcare organization success factors, including profitability. Often applied and academic analysis of patient experience applies macro-level approaches to defining issues and suggesting improvements. Guided by the theoretical framework of provider-patient communication during telemedicine, this study used a simulation to measure impacts of provider behaviors that might be improved through communication training to positively impact outcomes on both sides of patient care. The study employed between-subject experimental design to investigate impacts of provider verbal and nonverbal communication on patient satisfaction during telemedicine consultations. Participants, randomly assigned to one of eight experimental …


“Not Your Father’S Heart”: How Healthcare Discrimination For Neurodivergent Patients Taught Me About The Human Experience, Cate Murphy Apr 2024

“Not Your Father’S Heart”: How Healthcare Discrimination For Neurodivergent Patients Taught Me About The Human Experience, Cate Murphy

Patient Experience Journal

It is easy to assume all patients who come into a hospital for acute crisis care have a clear understanding of how their experience will be facilitated. When a patient is neurodivergent, they cannot always agree to needed intervention. This is exacerbated by the “poor timing” of questions portrayed to impact the critical care received, sometimes irreparably. This is my story of watching my young, active partner suffer two massive heart attacks and refuse intervention because he was ashamed to admit he had not seen a doctor in over thirty years. Due to his neurodivergence, he could not process questions …


Investing In The Bottom Line: The Value Case For Improving Human Experience In Healthcare, Jason A. Wolf, Vishal Bhalla, Brian Carlson, Jennifer Carron, Lanie Dixon, Julie K. Oehlert, Brant J. Oliver Apr 2024

Investing In The Bottom Line: The Value Case For Improving Human Experience In Healthcare, Jason A. Wolf, Vishal Bhalla, Brian Carlson, Jennifer Carron, Lanie Dixon, Julie K. Oehlert, Brant J. Oliver

Patient Experience Journal

Investment in human experience is imperative for healthcare organizations. It is a strategic focus that can lead to great benefits. Those that overlook experience, seeing it as “simply” about satisfaction or survey data, do so at great cost to their organization, team members, and most importantly those we serve – patients. A commitment to human experience – integrating the patient, workforce, and community experience – is essential for all healthcare organizations in realizing the goals they strive for and the impact they aspire to achieve. It leads to high-quality outcomes for those they care for. It creates a positive environment …


The Evolution Of Patient Experience: From Holistic Care To Human Experience, Corey Adams, Reema Harrison, Jason A. Wolf Apr 2024

The Evolution Of Patient Experience: From Holistic Care To Human Experience, Corey Adams, Reema Harrison, Jason A. Wolf

Patient Experience Journal

Patient experience has evolved as a critical concept and outcome in health systems internationally. Evolving from consumer-led movements, coupled with shifts in the positioning of patients among clinical professions, the global focus on patient experience is now evident in nationally mandated measurement tools, the creation of dedicated institutional leadership roles, and outlets such as the Patient Experience Journal. By critically analysing the pivotal factors and milestones that have shaped its evolution throughout healthcare history, this review provides an in-depth exploration of the evolution of patient experience. In doing so, the review provides a critical analysis of the application of patient …


Looking Back To Move Forward: The Next Decade And Beyond For Human Experience, Jason A. Wolf Apr 2024

Looking Back To Move Forward: The Next Decade And Beyond For Human Experience, Jason A. Wolf

Patient Experience Journal

This issue comes out at an important moment for the experience conversation. It was ten years ago from the publication date of this issue on April 30, 2014, that the first issue of Patient Experience Journal (PXJ) was released. PXJ was intended to be a gathering place. A virtual town square for the experience movement where people could and would come together to share ideas and proven practice. This value of collaboration is at the foundation of our very efforts as a global community through The Beryl Institute. Experience is not some secret competitive ingredient in the world of healthcare. …


Supporting Text And Data Analysis Across Campus From The Academic Library, Amy Kirchhoff, Hejin Shin Phd Apr 2024

Supporting Text And Data Analysis Across Campus From The Academic Library, Amy Kirchhoff, Hejin Shin Phd

Digital Initiatives Symposium

The ability to comprehend and communicate with text-based data is essential to future success in academics and employment, as evidenced in a recent survey from Bloomberg Research Services which shows that nearly 97% of survey respondents now use data analytics in their companies and 58% consider data and text mining a business analytics tool (https://www.sas.com/content/dam/SAS/bp_de/doc/studie/ba-st-the-current-state-of-business-analytics-2317022.pdf). This has fueled a substantial growth in text analysis research (involving the use of technology to analyze un- and semi-structured text data for valuable insights, trends, and patterns) across disciplines and a corresponding demand on academic libraries to support text analysis pedagogy and text analysis …


Implementing And Marketing Diversity, Equity And Inclusion Practices And Resources: Creating The E‐Buzz!, Essraa Nawar, Kristin Laughtin-Dunker Apr 2024

Implementing And Marketing Diversity, Equity And Inclusion Practices And Resources: Creating The E‐Buzz!, Essraa Nawar, Kristin Laughtin-Dunker

Digital Initiatives Symposium

Leatherby Libraries Librarians are committed to supporting and promoting diversity, equity, and inclusion for students, faculty, researchers, and staff. We demonstrate this commitment holistically through the provision of all resources and services in support of teaching, learning, and research. Our goal is to reduce obstacles to accessing diverse research resources, services, learning, and engagement through educational outreach in order to raise awareness of diversity related issues.

In 2020, Library administration selected a Diversity and Outreach librarian that was charged with creating a comprehensive Diversity, Equity and Inclusion (DEI) and Outreach plan. As a result, a number of practices and initiatives …


Disparities In Housing Affordability By Income, Housing Tenure, And Race In Us Census-Designated Regions, Jeffery S. Bredthauer, Javed Iqbal, Christopher Decker Apr 2024

Disparities In Housing Affordability By Income, Housing Tenure, And Race In Us Census-Designated Regions, Jeffery S. Bredthauer, Javed Iqbal, Christopher Decker

Mountain Plains Journal of Business and Technology

This analysis demonstrates that there are significant regional disparities in housing affordability among US Census-designated regions, with the Northeast and West consistently bearing the highest costs. Over time, the burdens incurred by both owners and tenants have lessened, but renters' burdens have grown considerably. Furthermore, significant regional differences in severely cost-burdened households are highlighted. The Northeast has more severely cost-burdened households than the Midwest, South, or West. There are also significant ethnic differences: Asian Americans experience a slightly lower housing cost burden, while African Americans and Native Americans bear the greatest burden, followed by Hispanics. To address these problems, legislative …


Investigation Of The Regional Innovation System In Rural Region Of New Jersey: A Qualitative Single Case Study, Ketan N. Gandhi Apr 2024

Investigation Of The Regional Innovation System In Rural Region Of New Jersey: A Qualitative Single Case Study, Ketan N. Gandhi

Theses and Dissertations

This single-case study investigated how a partnership between a rural community college in New Jersey and a manufacturer of emerging optics equipment reflected the “regional networked innovation system,” a type of regional innovation system (Asheim & Isaksen, 2002, p.83). The regional innovation system explains a region's development and competitiveness based on a set of actors within a region, developing specific forms of capital derived from social relations, norms, values, and interactions with the community (Doloreux & Parto, 2005).


Implementing And Marketing Diversity, Equity And Inclusion Practices And Resources: Creating The E‐Buzz!, Essraa Nawar, Kristin Laughtin-Dunker Apr 2024

Implementing And Marketing Diversity, Equity And Inclusion Practices And Resources: Creating The E‐Buzz!, Essraa Nawar, Kristin Laughtin-Dunker

Library Presentations, Posters, and Audiovisual Materials

Leatherby Libraries Librarians are committed to supporting and promoting diversity, equity, and inclusion for students, faculty, researchers, and staff. We demonstrate this commitment holistically through the provision of all resources and services in support of teaching, learning, and research. Our goal is to reduce obstacles to accessing diverse research resources, services, learning, and engagement through educational outreach in order to raise awareness of diversity related issues.

In 2020, Library administration selected a Diversity and Outreach librarian that was charged with creating a comprehensive Diversity, Equity and Inclusion (DEI) and Outreach plan. As a result, a number of practices and initiatives …