Digital Commons Network^™

Consumer Brand Relationships Research: A Bibliometric Citation Meta-Analysis, Marc Fetscherin, Daniel Heinrich

Faculty Publications

This study examines how scholarly research on consumer brand relationships has evolved over the last decades by conducting a bibliometric citation meta-analysis. The bibliography was compiled using the ISI Web of Science database. The literature review includes 392 papers by 685 authors in 101 journals. The area of consumer brand relationships research is notably interdisciplinary, with articles mainly published in journals for business and management, but also applied psychology and communication. We show the impact of universities, authors, journals, and key articles and outline possible future research avenues. The study explores seven sub-research streams and visualizes how articles on consumer …

Mindfulness At Work: Antecedents And Consequences Of Employee Awareness And Absent-Mindedness, Jochen Reb, Jayanth Narayanan, Zhi Wei Ho

Research Collection Lee Kong Chian School Of Business

The present study examines antecedents and consequences of two aspects of mindfulness in a work setting: employee awareness and employee absent-mindedness. Using two samples, the study found these two aspects of mindfulness to be beneficially associated with employee well-being, as measured by emotional exhaustion, job satisfaction, and psychological need satisfaction, and with job performance, as measured by task performance, organizational citizenship behaviors, and deviance. These results suggest a potentially important role of mindfulness at the workplace. The study also found that organizational constraints and organizational support predicted employee mindfulness, pointing to the important role that the organizational environment may play …

Tour Guides And The Mediation Of Difficult Memories: The Case Of Dublin Castle, Ireland, Bernadette Quinn, Theresa Ryan

Articles

This research seeks to furthering understandings of how Tour Guides interpret memories at heritage sites when the memories at issue are difficult yet subtle and not always apparent to tourists. Specifically, it explores how Dublin Castle, formerly the seat of British rule in Ireland, is captured in narratives presented to tourists that often include Britons. Representing the site is made challenging because some visitors have little knowledge of the site's history, while others are well informed and hold strong political views. The findings show that Guides select largely depoliticized narratives, strongly influenced by their personal interests and experiences. Some hint …

Cultural And Religious Identities In An Era Of Information And Communications Globalization, M R. Neyestani, Pat Mcinturff

Communications of the IIMA

The rapid advances in information and communication technologies coupled with the dominant overarching Neo-liberal/capitalist ideological underpinnings of the dominant Western powers have generated a momentum towards a homogeneous global village. The impact of which has been to expand World conflict and propelled many nations towards losing their national identity and traditions. This article discusses the various impacts from IT globalization and calls for a new global communication awareness.

Knowledge Management And The Nigerian Culture – A Round Peg In A Square Hole?, Adeola Bamgboje-Ayodele, Leonie Ellis

The African Journal of Information Systems

Knowledge Management (KM) is a key strategy which many organizations have been leveraging upon because of its potential in achieving competitive advantage. However, factors such as the national culture can impact the efficacy of this strategy. Hence, the aim of this paper is to provide insight into how Nigerian culture influences organizational culture, which in turn influences KM practices in Nigerian organizations. Based on a post-positivist stance, this research employs a descriptive survey approach for the data collection and analysis while also incorporating Hofstede’s cultural dimensions. The findings suggest that the hierarchical nature of the society in Nigeria supports centralized …

Exploring Culture-Specific Learning Styles In Accounting Education, Seth E. Sikkema, Joshua Sauerwein

Faculty Publications - College of Business

Purpose – The purpose of this paper is to review whether culture affects accounting students’ learning processes to identify practical guidance for accounting educators facing a culturally diverse classroom. In spite of a significant literature thread in accounting education on student learning, relatively, little emphasis has been placed on culture-specific learning differences. The literature gap is particularly acute with respect to practical culture-specific guidance for accounting educators. This paper is organized along three primary inquiries into the role of culture in accounting education: first, do we know if culture impacts learning? Second, how much do we know about culture-specific learning …

Transnational Governance Interactions: A Critical Review Of The Legal Literature, Stepan Wood

Transnational Business Governance Interactions Working Papers

Overlaps and interactions among diverse legal rules, actors and orders have long preoccupied legal scholars. This preoccupation has intensified in recent years as transnational efforts to regulate business have proliferated. This proliferation has led to increasingly frequent and intense interactions among transnational regulatory actors and programs. These transnational business governance interactions (TBGI) are the subject of an emerging interdisciplinary research agenda. This paper situates the TBGI research agenda in the broader field of transnational legal theory by presenting a critical review of the ways in which legal scholars have addressed the phenomenon of governance interactions. Legal scholars frequently recognize the …

Nontraditional Students In Management And Accounting Programs: Investigating The Relationship Between Personality And Major Satisfaction In The Community College Setting, Brad Ward

Doctor of Business Administration (DBA)

High school students and working-age adults are frequently pressured by teachers, relatives, peers, employers, and state and federal governments to attend college for such reasons as obtaining new skills, increasing salary and prestige, and seeking new career opportunities (Baxter & Kavanagh, 2012; Calmes, 2014; Holcomb, 2008; Pringle, DuBose, & Yankey, 2010). Approximately 25% of these students drop out of school within the freshman year (ACT, 2013) due, in part, to a poor personality fit with their major (Jones & Jones, 2014). Consequently, attrition has become a costly problem for university administrators and taxpayers (American Institutes for Research, 2011). Personality is …

Ethical Maturity Scores Of Future Arab Business Leaders Based On Gender, Age, Seniority, Management, And Ethics Training, Abdul R. Abu Bakar, Bahaudin G. Mujtaba, Ahmed Medjedel

HCBE Faculty Articles

The financial collapse of many prominent institutions over the past six years has highlighted the importance of morality and ethics in the workplace. Recent evidence has demonstrated that ethics is an important topic for all working adults and students who will soon join the workforce. As such, using the personal business ethics scores (PBES) survey, this study tests 164 students' demographic profiles and ‘ethical exposure' in Saudi Arabia. Using factor analysis, analysis of variance, and regression analysis with the sample data, this study highlights a statistically significant relationship between legal knowledge and ethical maturity among Arabs in this research. Other …

Building Productivity In Virtual Project Teams, William Hamersly, Denise Land

Walden Faculty and Staff Publications

The steady increase in project failure rates is leaving businesses searching for better integration techniques to virtualize their project environments. Through virtualization, organizations may have positive impacts on communities across geographical boundaries and resource constraints. The focus of this phenomenological study was to explore, via the experiences of successful project management practitioners, best practice strategies for integrating virtual project teams through data analysis. The conceptual framework included von Bertalanffy’s general systems theory, decomposition model of business process and project management frameworks, and the recomposition approach. Twenty-two senior project managers with more than 5 years of experience managing virtual project environments …

Assertiveness In Professional Women, Barbara Louise Kelley

Communication & Leadership Dissertations and Theses

This thesis is grounded in the Expectancy Violations Theory, developed over several years by Burgoon and Hale (1988). This study explores the ways in which professional women communicate and behave assertively in their organizations – sometimes in violation of social expectations that women should be meek and compliant rather than assertive. This study was devised to answer the following questions: In the continuum of assertive traits, which traits and practices do professional, self-described assertive women particularly value and strive for? What reasons do they provide? What moments in their lives do these women see as turning points when they began …

Continuing Professional Development In The Accounting Profession: Practices And Perceptions From The Asia Pacific Region, Paul De Lange, Beverley Jackling, Themin Suwardy

Research Collection School Of Accountancy

Drawing on research in the sociology of professions as a reference point, this study examines the practices and perceptions of professional accountants towards the requirements of IES7 on continuing professional development (CPD). Responses from 1310 accountants in the Asia Pacific region suggest while increasing globalisation has led to more unified standards of professionalism, the perceptions of these standards are not uniform across the region. While there is some consensus that the ongoing development of accounting as part of globalisation, significant differences were identified in perceptions towards CPD offerings between professional accountants in developed economies, compared with emerging economies. Differences in …

Imperatives In Informal Organizational Resource Exchange In Central Europe, David Jancsics

Publications and Research

This paper challenges the mainstream social scientific approach that emphasizes “moral inferiority” in corruption and bribery in Central and Eastern Europe. We argue that in many cases, people participate in informal organizational resource exchanges not because of immorality or greed but rather because of powerful external forces. By using the case of contemporary Hungary to support this argument, this paper provides a systematic analysis of such imperatives. The findings of 50 in-depth qualitative interviews suggest that two main imperatives can be distinguished; macro-level social and meso-level organizational forces. Macro-level forces may be linked to historical paths, Hungary's socialist and pre- …

Stakeholder Theory As An Ethical Approach To Effective Management: Applying The Theory To Multiple Contexts, Jeffrey S. Harrison, R. Edward Freeman, Mônica Cavalcanti Sá De Abreu

Management Faculty Publications

This article provides a brief overview of stakeholder theory, clears up some widely held misconceptions, explains the importance of examining stakeholder theory from a variety of international perspectives and how this type of research will advance management theory, and introduces the other articles in the special issue.

Safety Culture Monitoring: A Management Approach For Assessing Nuclear Safety Culture Health Performance Utilizing Multiple-Criteria Decision Analysis, James Harold Warren Jr.

Engineering Management & Systems Engineering Theses & Dissertations

Nuclear power plants are among the most technologically complex of all energy facilities. This complexity reflects the precision needed in design, maintenance and operations to harness the energy of the atom safely, reliably and economically. Nuclear energy thus requires consistent, high levels of organizational performance by the highly skilled professionals who operate and maintain nuclear power plants (Nuclear Energy Institute [NEI], 2014, p. 1).

A key element for achieving consistent, high levels of performance in a nuclear organization is its safety culture. Nuclear safety culture is for an organization what character and personality is for an individual: a feature that …

From Grapes To Wine To Brands To Culture: A Qualitative Study Of Kentucky Wineries And Kentucky Wine Producers, Benjamin J. Triana

Theses and Dissertations--Communication

The Kentucky wine industry has grown from six wineries in 1999 to more than sixty wineries as of 2013. However, the industry has reached a crucial point in its development as funds allotted from the Tobacco Master Settlement Agreement ended in 2014. As a result, Kentucky wine producers must navigate the demands of local, regional, national, and international wine markets without the same amount of economic support provided in the early stages of the industry’s development.

The purpose of this study was to investigate (1) how Kentucky wine producers use cultural associations to manage their brands, (2) communicate with multiple …

Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova

Journal of International Technology and Information Management

We use social networks to communicate, keep in touch and express our opinions in a manner that has become completely ubiquitous. However, this very ubiquity and ease of expression have exposed another, contentious side – one where nobody can remain completely anonymous for long and where every conversation is stored in perpetuity. Some fear that the ephemeral quality of a social interaction has been lost, which threatens our right to be forgotten and freedom of expression. In this paper, we look at why people engage in anonymous communication, and if there is a perceived need for legal protection of anonymous …

Validating The Technostress Instrument Using A Sample Of Chinese Knowledge Workers, Leida Chen

Journal of International Technology and Information Management

Today, the phenomenon of technostress is both pervasive and global. Nevertheless, research efforts, especially empirical and cross culture studies, in this domain have been very limited. In addition, lack of consistency in the technostress measure found in existing literature made it difficult to build a unified body of knowledge of technostress. Using a sample of 221 Chinese knowledge workers, this study cross-validated and refined the technostress measure developed by Tarafdar et al. (2007). It was found that the instrument offered high validity and reliability after some respecification in the Chinese context. Technostress experienced by Chinese knowledge workers was investigated and …

Diversity, Inclusion And Organizational Citizenship Behaviours: A Study Of Nurses In The Irish Healthcare Sector, Deirdre O'Donovan

PhDs

This thesis focuses on inclusion, national culture and Organizational Citizenship Behaviour (OCB) in the Irish healthcare sector. Due to the high number of migrant nurses employed in the sector, the level of understaffing and subsequent requirement for effective performance and behaviours, the Irish healthcare sector was chosen as the primnary focus for the research. In particular, the study draws on in-depth interviews undertaken with 37 nurses and midwives, from four cultures, currently employed in hospitals in Cork. Analysis of the interviews resulted in the identification of a number of findings. One significant finding concerns the identification of a set of …

A Quantitative Study Of The Relationship Of Work Ethic, Worker Retention, And Job Satisfaction In The Native Hawaiian Population, Donala Kahealani Kawaauhau

Walden Dissertations and Doctoral Studies

A number of publications on the well-being of Native Hawaiians report high unemployment levels, high poverty levels, and minimal educational achievement in the population with theoretical origins attributed to the advent of a Western market economy. However, there are no studies that analyze the relationship between work ethic and retention, or satisfaction and retention in the Native Hawaiians working in this economy. Understanding the aforementioned relationships could help state and federal agencies focus spending on interventions that lead to productive employment solutions for Native Hawaiians. This quantitative study tested Weber's protestant work ethic theory to compare the work ethic of …

Case Study: Sexism In Advertising And Airlines, Tamilla Curtis, Anke Arnaud Ph.D., Blaise Waguespack

Publications

This case study outlines an ethical dilemma faced by a young female student who is planning to buy airline tickets. Her purchase decision is influenced by cost and advertising strategies. The case discusses advertising ethics, ethical moral philosophies, including teleology and deontology, and sexist advertising with examples from the airline industry. This case will be beneficial for marketing students to discuss the topic of advertising ethics, and for business students to discuss the topic of organizational ethics. Students enrolling in aviation related classes will also benefit from this case. The teaching notes for instructors are available upon request.

Toward Transforming Health Systems: A Practice Study Of Organizing And Practical Inquiry In Academic Medicine, Thomas A. Ellison

Antioch University Dissertations & Theses

Transformation of health care systems will be grounded in new professional relations and collective, cross-disciplinary actions to impact care delivery. Organizing such relations and actions involves practical inquiry rather than applying professional knowledge. This dissertation presents an exploratory, performative study of the initial organizing of the Health Systems Innovation and Research (HSIR) Program in Health Sciences at the University of Utah. The HSIR program was conceived principally to catalyze cross-disciplinary innovation and health services research and enhance care delivery changes by documenting care improvements and publishing research. This study includes a composite narrative of the organizing and practical inquiry work …

Mncs And Csr Engagement In Asia: A Dialectical Model, Angela Ka Ying Mak, Suwichit Chaidaroon, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Using the Circuit of Culture as a guiding framework, this study highlighted how MNCs in Asian developing countries engage and negotiate with local stakeholders as they implement their CSR initiatives. Twenty-one qualitative semi-structured interviews were conducted with PR practitioners responsible for CSR projects in Asia. Thematic analysis was used to identify themes related to the framework elements. Results demonstrated how MNCs practice CSR in Asia through the five moments (identity, regulations, production, representations, and consumption). MNCs faced a number of dialectical tensions (e.g. following the country's laws, lack of CSR comprehension among employees, and resistance from the stakeholders). Effective strategies …

Chaos, Reports, And Quests: Narrative Agency And Co-Workers In Stories Of Workplace Bullying, Stacy Tye-Williams, Kathleen J. Krone

Department of Communication Studies: Faculty Publications

This study examined narratives that targets of workplace bullying told about their difficult work experiences along with how co-workers were framed in these narratives. Three different narrative types emerged from their accounts: chaos, report, and quest narratives. Co-worker responses of support or lack thereof were related to the construction of various narrative forms and the level of narrative agency evident in target accounts. The study has important implications for the difference co-workers can make in a target’s ability to withstand bullying and narrate his or her experience.

Identifying Functional Characteristics That Influence Team Outcomes, Eduardo Diego Diaz

Walden Dissertations and Doctoral Studies

Industry and research have shown that, in addition to the knowledge, skills, and abilities of individuals, other factors play an influential role in the efficiency of a team. The research questions for this study examined the influence of functional characteristics, defined as the cognitive and evaluative processes such as intentions, emotions, planning, and perception that influence decisions, on team outcomes and the time it takes to complete a task. Using a quantitative, experimental research design, the research questions were grounded in personality systems interactions as the theoretical framework. Analysis of variance was applied to evaluate the hypotheses with an independent …

An Evidence-Based Determination Of Whether Effective Leadership Competencies Are Universal And Transferable., John Michael Slade

Walden Dissertations and Doctoral Studies

Poor executive leadership of organizations over the last 20 years has resulted in the destruction of stakeholder value, loss of jobs, and in some cases, risk to the entire enterprise. An executive search firm database, encompassing 16,000 leaders from 300 organizations, was analyzed to determine if the commonality and transferability of leadership competences could be used to improve executive assessment. Implicit leadership theory, where leaders are gauged by the individuals that surround them, served as the theoretical foundation. The study also relies on a leadership competency model used by the executive search firm that constructed the database and is based …

Networking The Relationships Of Microenterprise Development In Bulgaria, Kristina Ann Harris

Walden Dissertations and Doctoral Studies

The networking relationships provided by microenterprise development (MED) organizations foster sustainable and scalable Bulgarian small businesses. Some Bulgarian MED leaders lack the strategies to help sustain small businesses in Bulgaria. Guided by the actor network theory, the purpose of this case study was to explore the strategies MED leaders use to help sustain small businesses in Bulgaria. Data were collected through a semistructured focus group comprised of MED Bulgarian business leaders (n = 4) in Rhodope Mountain Region and company data consisting of financial reports, marketing presentations, and company business plan. The data analysis included using keyword frequency comparisons, coding …

A Client-Vendor Relationship Perspective Of Cultural Differences On Cross-Border Information Technology Outsourcing, John Kennedy Bosire

Walden Dissertations and Doctoral Studies

Cross-border information technology (IT) outsourcing continues to rise due to the demand for business process outsourcing. Issues such as miscommunication and management problems have emerged because of cross-cultural disparities between clients and vendors across national borders. The theoretical framework of this study was based on the organizational culture model studies of Meek, Spradley, Smith, and Draft for examining and understanding complex organizational practices. The purpose of this mixed-methods explanatory sequential case study was to qualitatively identify and quantitatively determine the management approaches that are effective in managing cross-cultural differences and the constitution of the elements of global adjustment, motivation, mindset, …

Faculty Research Interest Database, David Owerbach

Office of Research Institutional Research and Scholarship

No abstract provided.

Occupational Self-Perceptions Of Hotel Employees: An Exploratory Study, Arie Reichel, Galia Fuchs, Abraham Pizam, Yaniv Poria

Rosen Faculty Scholarship and Creative Works

This study aimed to reveal the occupational self-perceptions of rank-and-file employees in the Israeli hotel industry. Due to the exploratory nature of the study a qualitative research approach was adopted. The findings are based on 40 semistructured interviews with current and former Israeli hotel employees. The results revealed that almost all participants had disconcerting negative perceptions of rank-and-file occupations in the Israeli hotel industry. The themes emerged as relevant to the understanding of employees' occupational self-perception were classified into four groups: working conditions, occupational profile, job characteristics and requirements, and moderating factors linked with the reputation of the hotel and …