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Articles 661 - 690 of 84714
Full-Text Articles in Entire DC Network
Living Through Misinformation: An Autoethnography Of Autism In Chinese Communities, Joy Lu
Living Through Misinformation: An Autoethnography Of Autism In Chinese Communities, Joy Lu
Ought: The Journal of Autistic Culture
This critical autoethnographic essay examines how misconception, misinformation, and disinformation shape understandings of autism within Chinese communities and produce tangible harm for autistic individuals and their families. Drawing on lived experience, advocacy work, digital observation, and cross-cultural analysis, it explores how language, medical practices, social media, and professional authority sustain persistent misrepresentation.
The essay argues that this misinformation is not merely the result of ignorance, but a socially reinforced and institutionally supported system of knowledge. By situating personal encounters within broader cultural and structural contexts, it highlights the interconnected roles of language, power, and exclusion in shaping autistic lives. It …
Misinformation, Misattunement, And Autistic Theatre: Representation, Access, And Cultural Harm, Sarah J. Nuttall, Jessica Telling
Misinformation, Misattunement, And Autistic Theatre: Representation, Access, And Cultural Harm, Sarah J. Nuttall, Jessica Telling
Ought: The Journal of Autistic Culture
This article explores how autistic people experience theatre, showing that exclusion often comes not from individuals but from the way theatre spaces are designed and understood. Using audience feedback from Chameleon (Telling, 2025), an autistic-led production, we look at how common ideas about autism shape both what audiences expect to see on stage and how autistic people are treated in the theatre. Misinformation sets expectations about how autistic people should look, behave, and communicate, and these expectations influence how autistic presence is interpreted. We show how casting autistic performers, designing sensory‑aware environments, and inviting ongoing audience feedback can challenge these …
Pretty Much From Scratch: A Braided Essay On Autistic Diagnosis, Creativity, Identity, And Community, Jenée Stanfield
Pretty Much From Scratch: A Braided Essay On Autistic Diagnosis, Creativity, Identity, And Community, Jenée Stanfield
Ought: The Journal of Autistic Culture
This braided essay uses memoir and research to explore autistic diagnosis, creativity, identity, and community. It examines how the misinformation around these topics harm and “other” autistics: the fallacy of diagnostic objectivity/neutrality, the dual myths of autistic hyper- and hypo-creativity, and autism as an identity defined solely by medical professionals. The memoir sections play with point of view and genre.
Jenée is a late-realized autistic with ADHD and OCD, who identifies as neurodivergent and neuroqueer. She lives in Washington state with her spouse and dog. She has a Master of Fine Arts in Creative Writing and is currently a Master …
The Unexpected Gift: Using Hip-Hop And Autoethnographic Methods To Challenge The “Symbolic Death” Discourse Of A Child’S Autism Diagnosis, Adam Ellis
Ought: The Journal of Autistic Culture
This article explores the social construction of autism through an autoethnographic account of parenting an autistic child in Canada. Drawing on Elisabeth Kübler-Ross’s grief model, neurodiversity scholarship, and post-traumatic growth theory, the paper examines how parents may experience grief, uncertainty, and the collapse of imagined futures following an autism diagnosis, while also arguing that much of this distress is produced by ableist and deficit-oriented social systems rather than autism itself. Using arts-based research, including a rap song and music video, the article explores: (1) what it is like to receive an autism diagnosis as a parent; (2) the grieving process …
Misinformation Machine, Jan A. Wozniak
Misinformation Machine, Jan A. Wozniak
Ought: The Journal of Autistic Culture
No abstract provided.
Techwork: Developing And Validating A Reflective Tool For Impact-Aware Design, Sihui Wu, Marirena Kladeftira, Kim Helmersen, Gudela Grote
Techwork: Developing And Validating A Reflective Tool For Impact-Aware Design, Sihui Wu, Marirena Kladeftira, Kim Helmersen, Gudela Grote
DRS Biennial Conference Series
Most assessments of technology impact occur only after its deployment, limiting the ability to address unintended social, cultural, and organizational effects. This paper introduces TechWork, a prospective and reflective tool for evaluating emerging technologies within existing work systems. Grounded in reflective practice tradition, socio-technical systems theory, and contemporary work design research, TechWork guides interdisciplinary teams through structured prompts and impact mappings to examine how their own design choices influence autonomy, skills, collaboration, and job demands. The tool was tested through design-education workshops in an architectural studio, applied to vernacular construction practices where embodied expertise and cultural knowledge are central to …
Opening Portals To The Posthuman: A Pedagogical Framework For Materializing Philosophy, Carlos Henrique Araujo De Aguiar
Opening Portals To The Posthuman: A Pedagogical Framework For Materializing Philosophy, Carlos Henrique Araujo De Aguiar
DRS Biennial Conference Series
This paper critiques dominant design pedagogies for their alignment with positivist and modernist paradigms, which limit design’s capacity for serious philosophical inquiry. It argues that Speculative and Critical Design (SCD) pedagogy offers an alternative philosophy, functioning as a powerful method for fomenting critical engagement by enabling students to materialize abstract concepts. Drawing on a case study from an undergraduate course on human-robot-cyborg relations, the paper employs the metaphor of 'portals' to analyse three thematic case studies. Each portal opens onto a distinct philosophical debate: the nature of reality and the self, the biopolitics of the body, and the networked subject. …
Learning From Inexperienced Users’ Early Engagement With Food Tracking, Isil Oygur, Saadet Tikac Andic
Learning From Inexperienced Users’ Early Engagement With Food Tracking, Isil Oygur, Saadet Tikac Andic
DRS Biennial Conference Series
Current food tracking applications are largely designed to support behaviour change among users who track their food intake to meet predefined goals. As a result, individuals who are curious about food tracking but do not have specific goals remain underserved, limiting the potential of these tools for preventive care. To address this gap, we conducted a three-phase interview study using an existing food journaling application as a probe to reimagine food tracking experiences for inexperienced users. Thirty-one participants used the app for 14 days and discussed their views on healthy eating, food practices, and their tracking experiences. Our analysis identified …
Designing Within Superdiversity: Encountering Forms Of Systemic Participation Through Layered Exploration Of An Immigrant Neighbourhood, Manavi Datta, Carissa Champlin
Designing Within Superdiversity: Encountering Forms Of Systemic Participation Through Layered Exploration Of An Immigrant Neighbourhood, Manavi Datta, Carissa Champlin
DRS Biennial Conference Series
This paper offers a critical account of using a layered systemic design process to surface the complexity of a superdiverse neighbourhood - Jackson Heights, Queens, New York. The approach employs systemic design practices through walking and iterative prototyping to encounter a multiplicity of experiences and forms of participation that shape place. Four methodological contributions are presented: critical vignettes from ethnographic walks framing complexity, systemic visualization from walks with residents, three prototypes of archives and across the paper, accounts of systemic participation shaping place. The layered approach is presented as a form of systemic design participation in itself. It reveals how …
User-Centered Dread: A Lovecraftian Critique Of Design, Lewis Urquhart, Emma Lawrie
User-Centered Dread: A Lovecraftian Critique Of Design, Lewis Urquhart, Emma Lawrie
DRS Biennial Conference Series
This paper offers a speculative critique of contemporary design practice through the lens of Lovecraftian horror by critically interrogating assumptions embedded in user-centered design theory. Drawing on the oeuvre of 'weird fiction' author H.P. Lovecraft’s cosmically pessimistic mythologies, this paper explores three thematic dimensions - control, user unknowability, alien materiality - to reveal the limitations of human-centred design paradigms. Utlising examples from literature, film, and everyday experience, this critique demonstrates how design’s aspirational narratives, centered on mastery, empathy, and progress, are increasingly inadequate in addressing the complexities of a more-than-human world. The concept of 'user-centered dread' emerges as a central …
Framing The Fuzzy: Mapping Expert Designers’ Problem Framing Through C–K Theory, Die Hu, Thomas Woods, Wendy Zhang, Zehong Li, Hongyao Li
Framing The Fuzzy: Mapping Expert Designers’ Problem Framing Through C–K Theory, Die Hu, Thomas Woods, Wendy Zhang, Zehong Li, Hongyao Li
DRS Biennial Conference Series
During the Fuzzy Front End (FFE), the early and uncertain stage of the design process, creatively framing design problems plays a critical role in shaping direction and originality of outcomes. While the value of problem framing is well established, the cognitive mechanisms for innovation developed through industrial experience by which expert designers navigate ambiguity, remain comparatively underexamined. Guided by the C–K Theory, this study examines how expert designers leverage experiential knowledge when transitioning between concept (C) and knowledge (K) spaces. Using a qualitative approach, we conducted semi-structured interviews and real-time framing tasks with 12 expert designers (5+ years of practice). …
Ddenso: An Evaluation-Driven Methodology For Information Visualisations, Michele Mauri, Elena Aversa, Anna Cattaneo, María De Los Ángeles Briones Rojas
Ddenso: An Evaluation-Driven Methodology For Information Visualisations, Michele Mauri, Elena Aversa, Anna Cattaneo, María De Los Ángeles Briones Rojas
DRS Biennial Conference Series
When designing Information Visualisations for Media and Information Literacy (MIL) initiatives, a significant challenge lies in ensuring that they effectively transmit and consolidate knowledge, particularly when the Information Visualisation literacy of the audience is unknown. Applying a Research through Design approach, this article describes a meta-process: the reflective and iterative path that led to the definition of DDENSO, a replicable design methodology for creating and evaluating Information Visualisations that allow for knowledge retention. Grounded in prior theoretical and practical experience in Information Design, DDENSO emerged through the development of the artefacts for a MIL exhibition exploring the social implications of …
Designing Safer School Routes In Busan, South Korea: Living Lab Approach To Child-Centered Traffic Safety, Yong-Ki Lee
Designing Safer School Routes In Busan, South Korea: Living Lab Approach To Child-Centered Traffic Safety, Yong-Ki Lee
DRS Biennial Conference Series
Urban traffic environments in Busan, South Korea, often remain poorly adapted to the needs of children, despite infrastructure-based safety measures. This paper reports on a Living Lab project for co-creating safer school commuting environments through participatory service design. Researchers, elementary school students, parents, residents, and local authorities collaboratively identified critical issues, generated design ideas, and evaluated context-specific interventions. This paper synthesizes the Living Lab as both a methodological framework and a civic learning ecosystem by tracing how stakeholders’ perceptions, roles, and capacities evolved through iterative co-design, mapping, and prototyping activities. The findings highlight the potential of Living Labs to bridge …
Emerging Hybrid Human-Genai Workflows To Optimise Human Ideation, Sketching And Design, Mauricio Novoa Munoz, Juan Antonio Islas Munoz, Alejandro Lozano Robledo
Emerging Hybrid Human-Genai Workflows To Optimise Human Ideation, Sketching And Design, Mauricio Novoa Munoz, Juan Antonio Islas Munoz, Alejandro Lozano Robledo
DRS Biennial Conference Series
This article presents findings on the reciprocal relationship between industrial design education and the industry it prepares graduates for. Particularly considering the growing impact of Generative Artificial Intelligence (GenAI) on ideation, sketching, design methodologies, and productivity. To inform this research, industry professionals currently integrating GenAI into their practice were consulted to establish benchmarks and highlight critical areas for updated pedagogical approaches and digital transformation, thereby ensuring that design learning and productivity workflows remain relevant. The study arises from an awareness of current workforce shifts that are anticipated to become more pronounced soon. Rapid technological advancements are driving significant cultural and …
Interface Cultures, Forever: Speculative Prototypes For Technological Awareness, Mario Ciaramitaro, Pietro Costa
Interface Cultures, Forever: Speculative Prototypes For Technological Awareness, Mario Ciaramitaro, Pietro Costa
DRS Biennial Conference Series
As artificial intelligence increasingly takes over the designer’s role in shaping interfaces for services and platforms, a key challenge is how to teach young designers to critically reflect on how design mechanisms shape users and their everyday lives. Interface Cultures, Forever was a design workshop that challenged the conventional notion of the digital interface. Participants were asked to design critical interfaces - concepts that reveal tensions, paradoxes, and invisible mechanisms within digital life. Through speculative and ironic prototypes, students explored how interfaces shape behavior, emotion, and identity. The projects articulate a landscape of cultural critique, where the interface becomes both …
Exploring Common Understandings And Bodily Experiences Of Vulnerability In Design Researchers In Sensitive Contexts, Bhakti Moghe, Roberta Antognini, Sofie Dideriksen, Zhuochao Peng, Francesca Toso, Maarten Houben
Exploring Common Understandings And Bodily Experiences Of Vulnerability In Design Researchers In Sensitive Contexts, Bhakti Moghe, Roberta Antognini, Sofie Dideriksen, Zhuochao Peng, Francesca Toso, Maarten Houben
DRS Biennial Conference Series
Design researchers are increasingly being exposed to stressors while empathizing with their participants such as feeling emotionally charged, leading them to feeling vulnerable. Currently, there is a lack of clear consensus on how this vulnerability arises and manifests, hindering both individual and collective awareness and support. To address this gap, we conducted an empirical investigation into the vulnerability of design researchers. We conducted exploratory workshops with PhD students working in the field of design research in sensitive settings. The workshops consisted of three approaches to understand researcher vulnerability: (1) Reflecting on individual and collective vulnerability, (2) Exploring embodied experiences, and …
The Memory Loom: Reweaving Curatorial Power Relations With Source Communities In Virtual Reality Cultural Heritage Exhibitions, Ning Zhao, Ziqiang He, Shijie Ming, Haopeng Yuan, Furui Sun, Ke Jiang
The Memory Loom: Reweaving Curatorial Power Relations With Source Communities In Virtual Reality Cultural Heritage Exhibitions, Ning Zhao, Ziqiang He, Shijie Ming, Haopeng Yuan, Furui Sun, Ke Jiang
DRS Biennial Conference Series
This paper examines how to redistribute curatorial power in VR heritage exhibitions by designing actionable governance mechanisms. We conceptualize VR heritage exhibitions as political curatorial infrastructures rather than neutral storytelling media. We employ a two-stage RtD framework: first building a baseline VR stage, then embedding two mechanisms: Parallel Weave (narrative authorship) and Asynchronous Governance Lock (publishing/veto rights). With N=32 participants, analysis reveals four tensions: (1) community narratives increased affective engagement and epistemic recognition, yet (2) parallel inclusion also risked narrative segregation; (3) a visible veto established accountable workflows, but (4) this power redistribution also transferred sociopolitical risk onto community representatives, …
The Influence Of Generative Ai On Design Students' Confidence And Self-Efficacy: A Case Study Of Logotype Design, Yamile Guzman-Saleh, Juan-Carlos Rojas, Johana Gisela Hernandez-Martinez, Manuel Contero
The Influence Of Generative Ai On Design Students' Confidence And Self-Efficacy: A Case Study Of Logotype Design, Yamile Guzman-Saleh, Juan-Carlos Rojas, Johana Gisela Hernandez-Martinez, Manuel Contero
DRS Biennial Conference Series
This study examines the influence of generative artificial intelligence (GenAI) on design students’ self-efficacy and perceived confidence during a logotype creation task. Through an exploratory pre–post experimental protocol, 35 undergraduate design students generated manual sketches and subsequently refined them using a GenAI tool. The results show that, while GenAI effectively transformed manual sketches into more elaborate visual representations, its impact on students’ perceived creative mastery remained moderate. Self-efficacy and confidence levels showed no significant differences after the intervention, although slight improvements were observed in aspects related to imagination, collaboration, and willingness to face challenging situations. Students assessed the utility, novelty, …
No One Knew. They Came. Exploring Photo-Elicitation In Societal Development, Jennie Schaeffer, Mira Karlsson, Andreea Strineholm, Erika Andersson
No One Knew. They Came. Exploring Photo-Elicitation In Societal Development, Jennie Schaeffer, Mira Karlsson, Andreea Strineholm, Erika Andersson
DRS Biennial Conference Series
Citizen dialogues strive for inclusivity but often exclude marginalized groups. New participatory and creativity-based approaches are needed to be evaluated and become a part of the skillset repertoire for public officials to foster an inclusive dialogue. This paper reflects on photo-based conversations as a dialogic method for societal development and inclusion. The results show that the method provides possibilities to creatively involve participants, strengthen relationships and open a space for diverse narratives between different actors in society. However, the challenges of internal exclusion, lack of strategies for impact, and the need to build competence in handling conflicting stories, without depoliticizing …
Interiority As A Pedagogical Approach In Interior Design Studio Education, Selin Aktan Abraham, Fulya Özbey
Interiority As A Pedagogical Approach In Interior Design Studio Education, Selin Aktan Abraham, Fulya Özbey
DRS Biennial Conference Series
As the central platform of design education, interior design studios function as dynamic learning environments that advance creativity and sensitivity to the social and spatial dimensions of design. Although the experiential qualities of space are conceptually acknowledged within studio pedagogy, the notion of ‘interiority’ remains unstudied compared to the emphasis placed on technical requirements. This paper positions interiority as a critical yet underexplored component of interior design pedagogy. Through a literature mapping and thematic synthesis, this paper defines five core dimensions of interiority as (1) spatial, (2) sensory, (3) affective, (4) identity-related, and (5) temporal, then correlates these dimensions in …
Frictions And Constraints Of Institutioning: Facilitating Equitable Participatory Design With Migrants In Municipalities, Uttishta Sreerama Varanasi, Rūta Šerpytytė, Thomas Olsson
Frictions And Constraints Of Institutioning: Facilitating Equitable Participatory Design With Migrants In Municipalities, Uttishta Sreerama Varanasi, Rūta Šerpytytė, Thomas Olsson
DRS Biennial Conference Series
Applying participatory design in the public sector is both challenged and fuelled by the diversity and dynamism of changing populations, particularly with institutions looking to engage and integrate their migrant residents. We examine the capabilities of Participatory Design (PD) in a Finnish municipality, providing empirical evidence of the frictions and constraints of institutioning efforts towards equitable participation. Through the lens of institutioning, we analyse the political and social nature of institutional participatory approaches by the municipality. By engaging NGOs as civic intermediaries in between migrants and the public sector, we unpack the metacultural discourses, institutional strategies and policies that may …
Designing With Care: Proposing An Ethical Canvas For Co-Design With Marginalised Groups, Hilkka Lydén, Soile Juujärvi, Satu Miettinen
Designing With Care: Proposing An Ethical Canvas For Co-Design With Marginalised Groups, Hilkka Lydén, Soile Juujärvi, Satu Miettinen
DRS Biennial Conference Series
This paper addresses gaps in ethical guidance for socially oriented designers engaged in co-design with marginalised groups. It introduces an ethical canvas for planning and evaluating co-design, developed through a collaborative inquiry led by a practitioner-researcher with long experience in community-based design. The canvas was informed by the authoring team’s expertise in service design, ethical decision-making, and socially engaged design research. It makes ethical deliberation visible and actionable, especially where multiple or conflicting values are present. The canvas invites designers to reflect on their stance, engage with participants’ lived realities, and navigate tensions between institutional expectations and situated needs. It …
Enframing Creativity: Speculations On Design Education's Transformations In The Age Of Generative Ai, Alireza Sharifi, Michael Hohl, Fredrik Skatar
Enframing Creativity: Speculations On Design Education's Transformations In The Age Of Generative Ai, Alireza Sharifi, Michael Hohl, Fredrik Skatar
DRS Biennial Conference Series
The rapid advancement of AI technologies necessitates a shift from reactive adoption to speculative inquiry into long-term consequences for educational systems. Grounded in Martin Heidegger's "The Question Concerning Technology," this research examines the epistemology of AI in design education. Methodologically, it employs speculative futurology, integrating speculative design, critical design, and scenario planning to explore possible futures, culminating in a philosophical mapping framework based on Heidegger's critical stance. The findings reveal a critical temporal mismatch between rapid AI capability growth and slower educational adaptation, creating urgency for human-centered frameworks. The research concludes that design education's future depends on consciously cultivating Critical …
The Lustre Of Hands, Ziyan Wang
The Lustre Of Hands, Ziyan Wang
DRS Biennial Conference Series
This paper introduces the lustre of hands—a term used to describe the gentle, subtle sheen that appears on things through long and caring contact with human hands. This concept challenges the visual paradigm and the pursuit of the new in contemporary design. It suggests that the traces of touch and time embody care, continuity, and human presence. Illustrated through the author’s example of a family inkstone, whose surface bears the lustre accumulated over generations, it offers design a powerful perspective: to appreciate the marks left by time and use to make things more fully used rather than wasted; to give …
Situated Pedagogies For Public Design Through Genai, Anca Serbanescu, Noor Murteza
Situated Pedagogies For Public Design Through Genai, Anca Serbanescu, Noor Murteza
DRS Biennial Conference Series
This paper explores the integration of Generative AI (GenAI) in design education through the lens of public design learning. Drawing on critical pedagogy and a situated classroom case study, it examines how GenAI reshapes the epistemic and ontological journey of becoming a public designer. The study foregrounds ethical, cognitive, and systemic challenges associated with human–AI co-creativity, highlighting the pedagogical implications for cultivating political sensitivity, collaborative reflexive capabilities, and design agency. Through an in-class activity involving persona co-creation with GenAI, the paper illustrates how students engage with plural and contextually grounded design practices. It concludes by advocating for inclusive, reflexive, and …
Landlords' Attitudes Towards Age-Friendly Adaptations: Implications For The Well-Being Of Older Private Renters, Eva Severens, Ruth Stevens, An-Sofie Smetcoren, Ann Petermans
Landlords' Attitudes Towards Age-Friendly Adaptations: Implications For The Well-Being Of Older Private Renters, Eva Severens, Ruth Stevens, An-Sofie Smetcoren, Ann Petermans
DRS Biennial Conference Series
A large share of private rental housing in Flanders, Belgium, is unsuitable for older people who want to age in place, which can negatively affect their well-being. Since it is often unclear what changes tenants are allowed to make, this study examines landlords’ attitudes toward age-friendly housing adaptations and their impact on the tenant’s well-being through the self-determination theory. Using student-designed adaptations, exploratory interviews were conducted with five landlords. Our findings reveal landlords' negative attitudes frequently stem from the desire to protect their own well-being by avoiding potential hassle and property damage. However, this can negatively impact tenants’ feeling of …
Playing With Possibility: Exploring Materiality, Affordances And Forms Of Participation Through Construction Play, Jesper Falck Legaard
Playing With Possibility: Exploring Materiality, Affordances And Forms Of Participation Through Construction Play, Jesper Falck Legaard
DRS Biennial Conference Series
Material exploration is central to both play and design, where imagination unfolds through tactile and social engagement. This study examines how materials participate as agents in creative exploration through three video-recorded construction-play sessions involving children aged five to six. Using reflexive thematic analysis, the study identifies three key findings: (1) expressive form elements augment material agency; (2) affordances are encountered through two distinct relational mechanisms — Affordance Emergence and Affordance Orientation — which mediate between imaginative states and material properties; and (3) participation shifts dynamically between contributing, cooperating, and collaborating. By clarifying how affordances bridge psychological engagement and material structure, …
Making Sense Of Pain: Participatory Design Approaches To Understanding And Supporting People Living With Chronic Pain, Ivana Nakarada-Kordic, Jannisa Seck, Nathan Beetge, Cassandra Khoo, Stephen Reay
Making Sense Of Pain: Participatory Design Approaches To Understanding And Supporting People Living With Chronic Pain, Ivana Nakarada-Kordic, Jannisa Seck, Nathan Beetge, Cassandra Khoo, Stephen Reay
DRS Biennial Conference Series
Pain is universal, yet its invisible nature makes it difficult to express or understand. Understanding the intricate mechanics of chronic pain and how to manage it effectively can be particularly challenging. This paper describes research exploring how human-centred design, transdisciplinary collaboration, and participatory approaches can produce diverse design outcomes that support the management and treatment of chronic pain. Two case studies are presented: 1) an exploration of how pain might be expressed through illustration and storytelling to offer insight into lived experience, and 2) how experiences of pain could be made more tangible through physical artefacts to support patient–clinician communication. …
Default Bodies: Challenging Gendered Norms In Fighting Games Through Participatory Design, Shalom Taiwo, Laura Pruszko
Default Bodies: Challenging Gendered Norms In Fighting Games Through Participatory Design, Shalom Taiwo, Laura Pruszko
DRS Biennial Conference Series
The over-sexualisation of female characters in video games peaked in the 1990s and 2000s and fighting games have been slow to move away from it. Their reliance on visual exaggeration to convey identity and fighting style makes this harder to change. With 48% of players today being women, this raises questions about how these portrayals persist. This paper examines how participatory approaches can be used to explore how women players respond to these designs through a survey, a within-subject evaluation task, and a co-design workshop. Participants recognised exaggeration as part of the genre’s identity but criticised its association with sexualisation. …
Paper, Pixels, And Play: Designing A Trauma-Informed Ai Assessment Toolkit, Awais Hameed Khan, Angela Elvery, Dang Khuong Tran, Suvradip Maitra, Suzanna Fay, Paul Henman, Lyndal Sleep
Paper, Pixels, And Play: Designing A Trauma-Informed Ai Assessment Toolkit, Awais Hameed Khan, Angela Elvery, Dang Khuong Tran, Suvradip Maitra, Suzanna Fay, Paul Henman, Lyndal Sleep
DRS Biennial Conference Series
Artificial intelligence (AI) and automated processes hold significant potential to enhance service user experiences, by augmenting or fully automating aspects of service delivery. However, if not carefully designed, these systems also risk creating unintended, widespread harms, at unprecedented speed and scale. Drawing upon trauma-informed principles and developed in collaboration with social service delivery practitioners, we designed the Trauma Informed AI Assessment Toolkit (TIAKIT). TIAKIT supports users in critically designing, reviewing, and evaluating current or planned AI service integrations. We report on the iterative design process of TIAKIT and its adaptation across three formats — analogue, digital, and design game. Findings …