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Changing Heritage, Rodolfo Maffeis, Trocchianesi Raffaella, Franzato Carlo, Mason Marco Oct 2023

Changing Heritage, Rodolfo Maffeis, Trocchianesi Raffaella, Franzato Carlo, Mason Marco

IASDR Conference Series

The paper deals with changing processes of the cultural heritage through different perspectives: how the power of the change can be recognized both in the historic art masters approach and in their representations? How these historic art masters have triggered iconographic and conceptual agents of innovation? How Design for Cultural Heritage can envision new sustainable scenarios taking into account sociopolitical, cultural and climatic changes? In this complex context and age, what are new models of cultural experiences? What is the role of digital in museums transformation? Herein we will explore new definitions of contemporary museology and museography, like the digitally …


Inspiration For Developing Service Design Prototypes Through Speculative Design - A Case Study In The Field Of Carbon Neutral In The Uk, Ziwei Lin, Yuxuan Wang Oct 2023

Inspiration For Developing Service Design Prototypes Through Speculative Design - A Case Study In The Field Of Carbon Neutral In The Uk, Ziwei Lin, Yuxuan Wang

IASDR Conference Series

The purpose of this paper is to demonstrate the viability of Speculative Design in the creation of Service Design prototypes. Specifically, how speculative prototypes can facilitate participants' dialogue regarding their genuine visions. Second, this paper examines the performance of seven different speculative prototypes in a single carbon neutrality project in order to elaborate on the necessary characteristics of a speculative prototype. Our findings indicate that it is advantageous to create a service design prototype using Speculative Design. We argue that policymakers and governments can use Speculative Design to increase citizen engagement and collective imagination in projects such as carbon neutrality. …


Digital For Heritage And Museums: Design-Driven Changes And Challenges, Eleonora Lupo, Giuseppe Camosino, Beatrice Gobbo, Martina Motta, Michele Mauri, Marina Parente, Elena Spadoni, Davide Spallazzo, Federica Rubino Oct 2023

Digital For Heritage And Museums: Design-Driven Changes And Challenges, Eleonora Lupo, Giuseppe Camosino, Beatrice Gobbo, Martina Motta, Michele Mauri, Marina Parente, Elena Spadoni, Davide Spallazzo, Federica Rubino

IASDR Conference Series

In the recent decade, cultural institutions have increasingly embraced digital technologies as key resources for accomplishing their mission and innovating their cultural activities. In the present work, we attempt to disentangle through a design-driven and multidisciplinary approach the challenges brought by digital transformation in the cultural heritage sector. A diversified research team has thus been involved to include scholars with different backgrounds around the common phenomenon of investigation of Digital (Cultural) Heritage, under the Design Think Thank project. The Introduction is followed by a Methodological section, which outlines the approach to select and review case studies from the exploratory literature …


Change Management By Design. Design As A Flow Improver In Turbulent Times, Valentina De Matteo Oct 2023

Change Management By Design. Design As A Flow Improver In Turbulent Times, Valentina De Matteo

IASDR Conference Series

“One of the most significant facts of our time is the predominance of organizations. Perhaps this is the most significant. It will take time to fully understand its effects on individuals' thinking and behavior. Only a few of them will not be affected by this conditioning process”. If we read this sentence today, for the first time, without knowing its context, date and source, we would first of all be struck by its timeliness. We could also assume that we are dealing with an extract from a publication in the field of economics or business organization aimed at investigating the …


How Design Thinking Can Support The Establishment Of An Eu Govtech Ecosystem, Marzia Mortati, Ilaria Mariani, Francesca Rizzo Oct 2023

How Design Thinking Can Support The Establishment Of An Eu Govtech Ecosystem, Marzia Mortati, Ilaria Mariani, Francesca Rizzo

IASDR Conference Series

GovTech is a relatively new domain of joint interest for public administrations and the private sector. It is recognised to bring social, economic and environmental benefits to (i) the government by driving administrative efficiency, (ii) to citizens by improving quality of services, and to (iii) business by creating the conditions for start-ups growth. In order to provide services that more effectively satisfy citizens' needs and expectations while also complying with government regulations, the GovTech sector is currently exploring how to embrace design thinking and approaches for effective citizen engagement. Building upon the triangulation of knowledge from the existing body of …


Systemic Design For Sustainable Community Care For Older Adults: A Case Study In Turin, Piedmont, Italy, Wen Lu, Amina Pereno, Silvia Barbero Oct 2023

Systemic Design For Sustainable Community Care For Older Adults: A Case Study In Turin, Piedmont, Italy, Wen Lu, Amina Pereno, Silvia Barbero

IASDR Conference Series

The COVID-19 pandemic has significantly impacted various industries across the world, leading to changes in industries and the widespread adoption of teleworking networks. As countries transition from urban lockdowns to community lockdowns, community telemedicine has become a crucial agenda item. The pandemic has posed an unprecedented health challenge, particularly for older adults with chronic diseases due to its highly contagious nature and prolonged duration. The aim of this paper is to explore the impact and challenges of the COVID-19 pandemic governance model on older adults care in the Turin A.S.L.TO3 community. This paper was conducted within the methodology framework of …


Unlocking The Experience Economy: Integrating Design For Experience Knowledge Into Fast Moving Consumer Goods (Fmcg) Product Innovation, Steffen Ristau, Pieter Desmet, Frido Smulders Oct 2023

Unlocking The Experience Economy: Integrating Design For Experience Knowledge Into Fast Moving Consumer Goods (Fmcg) Product Innovation, Steffen Ristau, Pieter Desmet, Frido Smulders

IASDR Conference Series

This paper addresses the question how design for experience can be integrated into the product innovation practices of fast-moving consumer products, to increase impact and deliver additional (emotional) value to consumers. To achieve this, theories of the leading experts in the field have been reviewed, key principles of designing for experience have been identified and reflected on the product innovation practices as a case study on Henkel Consumer Brands, a global leading fast-moving consumer goods company. The key finding is that many small and diverse actions need be taken, which can be clustered in three themes: 1) actionable behavior, 2) …


Themes For An Airport Hub In The Transition Towards A Multimodal Transport Hub – An Embedded Researcher’S Perspective, Aniek Toet, Jasper Van Kuijk, Klaas Boersma, Sicco Santema Oct 2023

Themes For An Airport Hub In The Transition Towards A Multimodal Transport Hub – An Embedded Researcher’S Perspective, Aniek Toet, Jasper Van Kuijk, Klaas Boersma, Sicco Santema

IASDR Conference Series

Future mobility systems will likely incorporate more multimodal journeys. These multimodal journeys integrate multiple modes of transport, and their higher future prevalence highlights the importance of paying attention to the modality transfers within journeys. To carefully facilitate these transfers, we advocate the creation of passenger-oriented Multimodal Transport Hubs (MTHs), which integrate both infrastructure and services of multiple travel modalities to ensure high-quality transfers between the different modes of transport. This study is part of a research project investigating how Airport Hubs can transform into MTHs and aims to learn in practice how the case study FlyHub deals with new travel …


Experience Design’S Transformation Towards Experience-Driven Transformation: A Practical Perspective, Michael T. Lai, Hsien-Hui Tang Oct 2023

Experience Design’S Transformation Towards Experience-Driven Transformation: A Practical Perspective, Michael T. Lai, Hsien-Hui Tang

IASDR Conference Series

Over the past two decades, rapid economic development has transformed the practice of user experience. This article reflects on the evolution of the experience economy in China and the development of the experience strategy, from a design perspective, to address the challenges of an increasingly competitive market. The case study of a leading design consultancy in Shanghai, China, demonstrates how user experience (UX) design has evolved into experience strategy by 2023. The article presents four phases of user experience transformation to illustrate changes in problems and solutions and an Experience Strategy framework to elaborate on issues that designers should focus …


Changing Organizations And Policies: Equipping Design For Systemic Transformation, Marzia Mortati, Sabrina Bresciani, Eui Young Kim, Sabine Junginger Oct 2023

Changing Organizations And Policies: Equipping Design For Systemic Transformation, Marzia Mortati, Sabrina Bresciani, Eui Young Kim, Sabine Junginger

IASDR Conference Series

The track [Changing] Organizations and Policies of the 2023 IASDR conference encompasses 30 original papers that revolve around four main contributions of design in this domain: (1) design for public sector innovation; (2) transformative design for organizational change and customer experience; (3) design for social and environmental impact; and (4) theoretical explorations, positions, and methodological approaches. These key clusters and related papers are described in detail; discussion points are provided on how the resulting research agendas might be addressed to move the field forward.


Are Service Designers Positioned To Design For Sustainability?, Kendon Jung, Mauricio Mejía Oct 2023

Are Service Designers Positioned To Design For Sustainability?, Kendon Jung, Mauricio Mejía

IASDR Conference Series

We have designed systems that influence the daily choices of 8 billion people and have brought our world to the brink of collapse as a result. In this context, designers, in general, have been concerned with sustainability for a long time. While the field has acknowledged that not only product design but also services and systems are spaces to address sustainability, much of the literature has centered on creating methods and tools. This work could be limited in preparing designers for action because prescriptive guides are rarely easy to implement in designing activities. Leveraging design to intentionally shift a linear …


Investigating Strategies For Delivering Change Through The Practice Of Co-Design With Communities In The Northern Ireland Context., Katrina Newell Oct 2023

Investigating Strategies For Delivering Change Through The Practice Of Co-Design With Communities In The Northern Ireland Context., Katrina Newell

IASDR Conference Series

The PhD research proposes that awareness of and exposure to co-design processes will support communities in Northern Ireland to frame and develop long term strategic goals. In doing so the research focuses on three areas: how the local context might affect a co-design process, the components necessary to create a space that nurtures co-creation for social transformation, and the relational facets within a community-based co-design process between the actors engaged. This research has emerged from the researcher’s experience of working in community development in Northern Ireland and a desire to better understand how we might collaboratively design with communities to …


Autumn Book Reviews, Usawc Press Aug 2023

Autumn Book Reviews, Usawc Press

The US Army War College Quarterly: Parameters

No abstract provided.


Addressing Barriers To Diversity, Equity, And Inclusion In Massachusetts Community Mediation, Madhawa Palihapitiya, Jarling Ho, Shino Yokotsuka, Karina Zeferino Aug 2023

Addressing Barriers To Diversity, Equity, And Inclusion In Massachusetts Community Mediation, Madhawa Palihapitiya, Jarling Ho, Shino Yokotsuka, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

This report presents over three years of systematically engaging, documenting and analyzing the diversity, equity and inclusion (DEI) needs/gaps and assets of state funded community mediation centers in Massachusetts. The report was compiled by researchers and an in-house DEI expert at the statutory state office of dispute resolution, the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston. The office has been serving as a neutral forum and state-level resource for over 30 years.

The report is based on qualitative research that falls into the category of community based participatory research conducted through a series of community …


The Transformative Role Of Service Design – A Case Study Of A Public Library, Justyna Starostka, Nicola Morelli, Amalia De Götzen Jul 2023

The Transformative Role Of Service Design – A Case Study Of A Public Library, Justyna Starostka, Nicola Morelli, Amalia De Götzen

ServDes Conference Series

Using a wider context of a growing role of service design (SD) in different change processes, the aim of this article is to explore the transformative role of service design on two levels: organizational and societal. We investigated a transformation process of a public sector organization – a public library, showing how service design can be a vehicle of organizational and societal changes. We were able to map 3 cycles of transition that have been gradually expanding the visions, theories of change, mindsets, and new ways of designing in the organization, helping to achieve more and more agency in transforming, …


Beyond The Ice, Nikolaus T. Butz, Joshua Hunter, Emma Fisher Jun 2023

Beyond The Ice, Nikolaus T. Butz, Joshua Hunter, Emma Fisher

The Journal of Values-Based Leadership

Leadership is a management tool to direct effective achievement of goals. Historical investigation can provide a valuable lens for the study of leadership styles. To that end, this study examines the disparate approaches of Roald Amundsen and Robert Scott as they raced to be the first explorer to reach the South Pole. The objective of this study is to analyze the leadership techniques used in these expeditions, and to determine how they shaped the outcome of each. The process of tacit knowledge and experience coalesce and foster both leadership and action that is not only communication-oriented and value-driven, but also …


Lux Et Fides - Full Issue (Volume 1, 2023) Jun 2023

Lux Et Fides - Full Issue (Volume 1, 2023)

Lux et Fides: A Journal for Undergraduate Christian Scholars

Volume 1, 2023


Protecting Youth From Mexican Drug Cartel Recruitment: The Prospects Of Educational Interventions, Lisa Hochstetler May 2023

Protecting Youth From Mexican Drug Cartel Recruitment: The Prospects Of Educational Interventions, Lisa Hochstetler

Lux et Fides: A Journal for Undergraduate Christian Scholars

This investigation considers the impact of Mexico’s War on Drugs since 2006 and the influence of widespread cartel networks on the youth population. As both victims and perpetrators of drug-related crime, the young individuals of Mexico are the center of this research. The goal of this investigation was to determine how education in Mexico’s grade schools could be leveraged to protect its youth from drug-related violence and cartel recruitment. Therefore, the study examines both the challenges suffered by the education system due to the Drug War and the prospects for educational interventions to strengthen and protect youth over and against …


Jena And Auerstadt: Reorganization Of The German Military From 1807-1945, Blake Cole Lucy May 2023

Jena And Auerstadt: Reorganization Of The German Military From 1807-1945, Blake Cole Lucy

Doctoral Dissertations and Projects

The twin battles of Jena and Auerstadt in 1806 and the defeat of the Prussian army by Napoleon I set in motion a series of reforms that transitioned Prussia into a modern state both economically and militarily. From these reforms and key reformers, the Prussian state established itself amongst other European powers of the time helping defeat Napoleon in 1815 ending the Napoleonic period. After the Napoleonic age, the Prussian state again faced a dire situation during the 1848 revolutions and whether it would continue the reforms through a conservative or liberal approach. The military reforms of the 1850s during …


Recovering A Missional Ecclesiology: A Framework For Reviving Congregational Mission Within The Baptist Union Of Victoria, Gayle Hill May 2023

Recovering A Missional Ecclesiology: A Framework For Reviving Congregational Mission Within The Baptist Union Of Victoria, Gayle Hill

Doctor of Ministry Theses and Dissertations

ABSTRACT This project is an intervention to develop a theological and theoretical framework

that will become the foundation for a future curriculum for recovering a missional ecclesiology for the pastors of the Baptist Union of Victoria (BUV). Despite mission being central to the overall vision of the BUV, declining numbers, the post-COVID context in Victoria, and an overarching post-Christian and pluralistic context have significantly challenged the centrality and functioning of mission across our denomination. The impetus of this project was the observation that our churches were floundering rather than flourishing in the missional space. Many chronic and acute provocations were …


Concurrent Study Of The Impact Of An Institutionalized Diversity Plan On The Perceived Sense Of Academic Achievement, Sense Of Belonging, And Program Completion Among African American Students In A Midwest Community College, Tyianna Thompson May 2023

Concurrent Study Of The Impact Of An Institutionalized Diversity Plan On The Perceived Sense Of Academic Achievement, Sense Of Belonging, And Program Completion Among African American Students In A Midwest Community College, Tyianna Thompson

Dissertations

This dissertation explored how an institutionalized diversity plan impacts perceived academic achievement, sense of belonging, and program completion among African American students. The concurrent mixed-methods methodology followed a single case study design to explore the impact of an institutionalized diversity plan in a Midwest community college. Both quantitative and qualitative data were gathered and analyzed. The results of this study revealed that although diversity and inclusion programs are somewhat effective in higher education, more needs to be done to satisfy the needs of minority students in higher education. According to the findings of this study, most students felt a sense …


Leaders' Virtual & In-Person Communication: The Impact Of Employee Preference On Job Satisfaction, Adalin Mcdaniel May 2023

Leaders' Virtual & In-Person Communication: The Impact Of Employee Preference On Job Satisfaction, Adalin Mcdaniel

Masters Theses & Specialist Projects

Communication between supervisors and subordinates has consistently been viewed as a primary element of leadership, and a factor that is important in the leader-subordinate relationship via Leader-Member Exchange (LMX) theory. Recently, with the massive shift to virtual working, leadership communication has gained greater prominence in research and practical settings. Therefore, examining the role that virtual leadership communication plays in employee job satisfaction is an important first step in beginning to understand the shift to predominant work settings from home. I examined the influence of employee perceptions and preferences of leadership communication on job satisfaction via a panel design in which …


Development & Validation Of A Scale Of Diversity, Equity & Inclusion, Alexander Davy May 2023

Development & Validation Of A Scale Of Diversity, Equity & Inclusion, Alexander Davy

Masters Theses & Specialist Projects

Diversity, equity, and inclusion (DEI) are important to organizations and their employees. However, confusion in conceptualization and operationalization hinders the development of DEI research and application. The purpose of this study was twofold. First, I conceptualized DEI as a composite construct of three interrelated but differentiated components, that is, diversity, equity, and inclusion. Possible relationships among the three constructs were discussed. Second, I developed a three-dimensional scale to measure diversity, equity, and inclusion as separate constructs. The scale showed acceptable reliability, with Cronbach’s alpha levels for the overall scale and subscales range from .81 to .94. Convergent and divergent validity …


The Role Of Gender And Curiosity On Transformational Leadership: A Mixed-Methods Study, Brooke Colleen Mott May 2023

The Role Of Gender And Curiosity On Transformational Leadership: A Mixed-Methods Study, Brooke Colleen Mott

School of Natural Resources: Dissertations, Theses, and Student Research

Environmental leaders are tasked with finding innovative solutions to dynamic environmental challenges. Leaders must gain and use new knowledge and experiences that motivate resolving gaps in one’s knowledge (i.e., curiosity) and thereby find forward-thinking solutions. Although curiosity is an integral part of human existence, it may be experienced in various ways. Studies have shown that men and women may possess different leadership styles. Nevertheless, the influence of curiosity on leadership between genders has not been as readily explored. Women exhibit unique characteristics for successful leadership in many contexts, but they are often underrepresented in natural resource management overall. Characteristics of …


Developing The Nonprofit Theatre: Building A Foundation For The Emerging Theatre Company, Kelsey Mcmillan May 2023

Developing The Nonprofit Theatre: Building A Foundation For The Emerging Theatre Company, Kelsey Mcmillan

Electronic Theses and Dissertations

This paper aims to guide entrepreneurial theatre artists in beginning a nonprofit theatre arts venture. It will provide an in-depth analysis of the foundations required to begin a nonprofit theatre organization and analyze the need for expanding upon traditional structures and styles. Incorporating evidence and research from relevant literature, coursework, and market data as well as analysis of a strategic plan for The Common Theatre Company, this paper finds that non-profit theatre companies can be positively served by developing unique products and services and a nontraditional governance model as an extension of the foundational needs of a nonprofit organization. The …


The Southern Baptist Convention’S Perception Of Diversity, Equity, And Inclusion Compared To African American Pastors’ And Leaders’ Lived Experiences, Jeffrey J. Wallace Apr 2023

The Southern Baptist Convention’S Perception Of Diversity, Equity, And Inclusion Compared To African American Pastors’ And Leaders’ Lived Experiences, Jeffrey J. Wallace

PhD in Organizational Leadership

The study of diversity, equity, and inclusion (DEI) is complex and multilayered. Similarly, the study of DEI within an ecclesiastical and ecumenical Christian movement like the Southern Baptist Convention (SBC) has its challenges. Challenges and tensions surrounding the SBC, relating to women's leadership issues, the infiltration of partisanship and politics in the pulpits, racial injustice flashpoint moments, and the lack of ethnic diversity in a crucial leadership position have impacted the overall lived experience of African American pastors and leaders. This phenomenological study explored the Southern Baptist Convention's perception of diversity, equity, and inclusion compared to African American pastors’ and …


Transformative Learning Theory As Applied To Worship Studies, Loueda B. Bleiler Mar 2023

Transformative Learning Theory As Applied To Worship Studies, Loueda B. Bleiler

Doctoral Dissertations and Projects

Despite extensive research regarding the application of Transformative Learning Theory in adult education, there is very little literature promoting applying these principles and practices within Christian Worship Studies. Transformative Learning Theory is an educational theory that researches and promotes perspective-changing teaching and learning. Structured educational opportunities and spiritual development through Christian worship both have the potential to be life-altering events in human experience. In each of these dimensions of learning, the final result may include a change in perspective which then leads to modified behaviors. Transformative change occurs in the life of the learner. This qualitative research study explores the …


Subsidiarity: A Central Principle For Justice, Peace, And Sustainability In Mining, Caesar A. Montevecchio Mar 2023

Subsidiarity: A Central Principle For Justice, Peace, And Sustainability In Mining, Caesar A. Montevecchio

The Journal of Social Encounters

The Catholic social teaching principle of subsidiarity states that problems should be dealt with at the lowest level possible, but the highest level necessary. It attempts to create structures of social power that can best protect the dignity of individuals and families and promote their human flourishing. In the case of mining, subsidiarity would say that the communities impacted by mining need to be centered and empowered to the greatest extent possible, but that the national, regional, and/or global nature of the issues at stake, like climate change, violent conflict, or economic justice, mean that community goals and decisions need …


The Society For Community Research And Action On A Path Toward Conocimiento: From Silences And Statements To Solidarities In Action In U.S Community Psychology, Jesica S. Fernández Mar 2023

The Society For Community Research And Action On A Path Toward Conocimiento: From Silences And Statements To Solidarities In Action In U.S Community Psychology, Jesica S. Fernández

Ethnic Studies

A first-person narrative essay is presented through a critically reflexive auto-ethnography of a community psychologist's experiences as a member of the Society for Community Research and Action (SCRA) and (as of this writing) co-chair of the Cultural, Ethnic and Racial Affairs council. Through this methodological orientation, an analysis of some of the discourses that circulated within the SCRA listserv in relation to the murder of Mr. George Floyd, and amidst an ensuing pandemic are analyzed and discussed in relation to Anzaldúa's seven stages of conocimiento. The intentions that guide and ground this first-person account are to animate deeper reflection, accountability, …


Bridging The Cultural Divide: A Single Case Study Exploring Connections Between Multi-Cultural Education, Identity, Self-Esteem And Leadership, Amy Britton Feb 2023

Bridging The Cultural Divide: A Single Case Study Exploring Connections Between Multi-Cultural Education, Identity, Self-Esteem And Leadership, Amy Britton

Journal of Multicultural Affairs

This qualitative single case study explores connections between multicultural education, identity development, self-esteem, and leadership. The study focuses on the lived experiences of a lifelong learner, educator, and leader in higher education with the pseudonym, Rachel. The interview with Rachel traced how she experiences diversity within her academic experiences as a learner and her professional experiences as an educator and leader.