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Articles 271 - 300 of 11649
Full-Text Articles in Entire DC Network
A Product-Service System Design Approach For The Frame Innovation Of Automated Robotaxi Interior Space Cleaning, Zhiqian Hu, Yaojia Zhang, Peiyuan Ge, Leijie Ding, Mager Birgit, Li Zhang
A Product-Service System Design Approach For The Frame Innovation Of Automated Robotaxi Interior Space Cleaning, Zhiqian Hu, Yaojia Zhang, Peiyuan Ge, Leijie Ding, Mager Birgit, Li Zhang
DRS Biennial Conference Series
Robotaxi services are expanding rapidly, but interior cleanliness, valued by passengers, remains a critical weak link. This study examines embedding the Automated Robotaxi Interior Space Cleaning (ARISC) framework in existing operations via a product service system (PSS) architecture without reducing fleet availability. Methodologically, frame innovation is undertaken from companies’ internal processes and governance: first, the study benchmarks DiDi Autonomous Driving, Baidu’s Apollo Go, and SAIC Mobility Robotaxi, and maps existing Robotaxi service systems; second, eleven semi structured interviews with cleaning providers, company staff, and passengers yield 384 records indicating functional needs (air circulation, surface cleaning, waste removal) and value needs …
Darker Affordances: Designing With Values As Vulnerabilities In An Age Of Disinformation, Laura Knight
Darker Affordances: Designing With Values As Vulnerabilities In An Age Of Disinformation, Laura Knight
DRS Biennial Conference Series
In an age of pervasive disinformation, values function as conceptual anchors for comprehending complex information. Design-for-values approaches frame values as alignment opportunities. But the same values that enable ethical, resonant communication can be exploited for manipulative and unethical purposes. This paper argues that values in graphic communication design function as 'darker affordances' — relational properties affording both ethical communication and manipulation with equal reliability. Drawing on Master's students' reflections from a project in which they designed paired climate communication — one ethically aligned, one disinformation — it examines how contrastive pedagogy develops ethical literacy around values' dual nature. Analysis reveals …
Design For Dignified Longevity: Olfactory-Enhanced Vr Meditation For Sustained Mindfulness Practice, Lei Xia, Xiaomei Li, Dan Li, Ling Fan
Design For Dignified Longevity: Olfactory-Enhanced Vr Meditation For Sustained Mindfulness Practice, Lei Xia, Xiaomei Li, Dan Li, Ling Fan
DRS Biennial Conference Series
Mindfulness meditation supports psychological wellbeing and stress regulation—factors closely associated with healthy aging and longevity. However, practitioners often struggle to sustain attentional depth over time. While virtual reality (VR) has been explored as a tool for immersive meditation, most systems rely primarily on audiovisual stimuli and overlook olfactory cues despite their strong influence on emotion and environmental perception. This study introduces ScentSync, an olfactory-enhanced VR meditation system integrating AI-generated environments with synchronized scent delivery. A controlled experiment with 54 experienced meditators compared traditional meditation (Non-VR), VR meditation (VR), and olfactory-enhanced VR meditation (VR+Olfactory). Results show that the VR+Olfactory group achieved …
Bringing Characters To Vitality: Enhancing Credibility Of Original Characters In Narrative Works By Making The Oc A Generative Ai Agent, Xiaozhan Liang, Ling Zou, Yong Hu, Siyu Luo
Bringing Characters To Vitality: Enhancing Credibility Of Original Characters In Narrative Works By Making The Oc A Generative Ai Agent, Xiaozhan Liang, Ling Zou, Yong Hu, Siyu Luo
DRS Biennial Conference Series
This study examines how generative AI can transform original characters (OCs) into interactive agents that improve character believability in design contexts. We propose a human–AI co-creation workflow that integrates dialogue, image, and context modalities, stabilizing style and behavior through structured prompts and expert feedback. In a mixed-method evaluation with five expert creators and a general audience, the approach increased perceived realism and emotional authenticity, while psychological complexity changed little—indicating the need for longer-horizon design. Dialogue contributed most to credibility, with context reinforcing coherence and images showing limited gains. We distill design principles for cross-modal alignment, style stability, and progressive complexity, …
Service Design In Practice, Qian Sun, Carolyn Runcie
Service Design In Practice, Qian Sun, Carolyn Runcie
DRS Biennial Conference Series
Service design has evolved from a niche practice focused on improving customer experience into a transdisciplinary discipline driving systemic and societal transformation. Drawing on an online survey of 82 practitioners with formal training (MA Service Design) and a validation panel with eight experts, this study examines the current state of practice, identifying evolving roles, competencies, and emerging trends. Findings show a shift from tools to mindsets, grounded in curiosity, adaptability, and ethical, human-centred values. Practitioners increasingly engage in strategic and organisational transformation, adopting life-centred and planetary perspectives while integrating generative AI into research, ideation, and prototyping. The study also highlights …
Lifting Threads, Piercing Fabrics, And Tracing Stories Through Stitches: An Embroidery Inquiry Into Analysing Empirical Material, Andreea Strineholm, Jennie Schaeffer
Lifting Threads, Piercing Fabrics, And Tracing Stories Through Stitches: An Embroidery Inquiry Into Analysing Empirical Material, Andreea Strineholm, Jennie Schaeffer
DRS Biennial Conference Series
This paper investigates how textile-based practices can open alternative modes of inquiry into research material. Through an exploratory workshop, a multidisciplinary group of creative professionals and design researchers engaged with photo-elicitation data by embroidering directly onto photographs printed on fabric and wallpaper. This tactile and embodied engagement enabled a slower, more reflective encounter with the material, where meaning emerged through touch, rhythm, and collective making rather than systematic analysis. By lifting threads, piercing fabrics, and tracing stories through stitches, participants enacted a form of textile thinking: one that performs epistemologically through material interaction. This approach situates embroidery as a methodological …
Critical Minerals In The Body: Towards Re-Use In Orthopaedic Healthcare, Anne Schiffer, Anthony P. Cooper
Critical Minerals In The Body: Towards Re-Use In Orthopaedic Healthcare, Anne Schiffer, Anthony P. Cooper
DRS Biennial Conference Series
Recent years have seen an acceleration in efforts to secure global supply chains of ‘critical minerals’ for defence, digital technologies, energy and transport. However, this rapidly evolving geopolitical context also impacts other sectors including healthcare which rely on some of the same resources. In orthopaedics, metals including titanium and medical grade stainless steel are used for implants. Supply chain disruption and rising costs therefore pose risks to product performance in the body, affordability and quality of patient care. Firstly, this paper shares findings from a content analysis of grey literature by leading orthopaedic manufactures. Secondly, it presents an illustrative re-use …
Mapping Design’S Contribution To Policymaking: A Framework For Understanding Design’S Roles Across Policymaking Levels, Amy Hyewon Lee
Mapping Design’S Contribution To Policymaking: A Framework For Understanding Design’S Roles Across Policymaking Levels, Amy Hyewon Lee
DRS Biennial Conference Series
This paper examines how design is conceptualised within design and policy literature in public-sector contexts, contributing to the expanding discourse on design for policy. Despite the growing adoption of design approaches in governance, robust evidence of their contribution remains limited. Using a qualitative meta-synthesis of 24 publications spanning design studies, policy design, and public administration, the study identifies four interrelated logics through which design is conceptualised in policymaking: systems learning and reflexivity; legitimacy and relational effectiveness; structuring and coherence; and adaptation and delivery. These logics are reframed as epistemic, relational, systemic, and operational dimensions of contributive capacity that describe how …
Speculative Co-Imagination: Participatory Visualization Informed By Design Fiction, Moshi Wang, Yining Gong, He Wang, Zhi Geng, Zhuojun Hu, Aiwen Ding
Speculative Co-Imagination: Participatory Visualization Informed By Design Fiction, Moshi Wang, Yining Gong, He Wang, Zhi Geng, Zhuojun Hu, Aiwen Ding
DRS Biennial Conference Series
This paper proposes speculative co-imagination, a design approach that integrates design fiction with participatory visualization to explore alternative futures. In the post-AI era, as automation replaces standardized tasks, designers increasingly focus on framing critical questions. Design fiction creates plausible yet fictional scenarios to provoke reflection, but often lacks audience engagement. By incorporating participatory visualization, users become co-creators of speculative narratives through data input and interaction. Drawing on the project Sky Protocol, which imagines the urban sky as an algorithmic visual platform, the paper demonstrates how user-driven data shapes collective perception. The practice is guided by a five-stage framework consisting of …
Co-Designing Equitable Engagement - Home Health Assessment In Healthcare Practice In Scotland, Sonja Oliveira, Laura Maclean, Gráinne Mcgill, Carolina Recart
Co-Designing Equitable Engagement - Home Health Assessment In Healthcare Practice In Scotland, Sonja Oliveira, Laura Maclean, Gráinne Mcgill, Carolina Recart
DRS Biennial Conference Series
This paper reflects upon the research process of co-designing equitable engagement within the healthcare sector. The research considers approaches to co-design as rooted within researchers sharing decision-making and shifting power not from themselves to participants, but amongst the research team itself. Co-design is mostly discussed as a process of academics and non-academics sharing the research design journey through participatory, inclusive and dialogical methods. This study considers how this process evolves within the research team itself, whereby known research project roles, responsibilities and remit are put to one side allowing difference, conflict and disagreement to be explored using design research methods. …
Mapping The Identity Design Process For Ai Co-Creativity: Interviews With 20 Graphic Designers, Melani De Luca, Sebastian Berns
Mapping The Identity Design Process For Ai Co-Creativity: Interviews With 20 Graphic Designers, Melani De Luca, Sebastian Berns
DRS Biennial Conference Series
With the increasing insertion of AI tools in creative work in recent years, concerns about misinterpreting creativity and rendering designers obsolete are growing. Moreover, progress in AI predominantly comes from computer science, often resulting in misconceptions about graphic design. In particular, when it comes to highly specialized practices like identity design, the use of AI often remains too generic and fails to reflect the diversity employed by designers in their practice, propagating the homogenization of trends in graphical artefacts. This paper aims to bridge the discourse and methodological gap between computer science and graphic design by presenting a detailed exploration …
Reimagining Cultural Heritage: Designing Game Jams As Learning Spaces, Kim Holflod, Eva Eriksson
Reimagining Cultural Heritage: Designing Game Jams As Learning Spaces, Kim Holflod, Eva Eriksson
DRS Biennial Conference Series
Game jams have increasingly been adopted as innovative learning approaches to explore and address complex cultural and societal challenges across formal (e.g., university) and informal (e.g., GLAM) educational contexts. However, there remains a lack of pedagogical models and materials that align learning goals, activities, and assessments constructively for such events. Based on an analysis of four cultural game jams (2024-2025) involving 168 young people (aged 14-32) held in an art museum, this paper proposes a pedagogical design model grounded in systematisation and adaptability as core design principles. The model promotes hybrid and inclusive participation that connects young people, museum professionals, …
Countering Tokenism In E-Participation: Potentials Of Participatory Design In Democratic Policymaking, Jia Xin Liu, Marzia Mortati, Lucy Kimbell
Countering Tokenism In E-Participation: Potentials Of Participatory Design In Democratic Policymaking, Jia Xin Liu, Marzia Mortati, Lucy Kimbell
DRS Biennial Conference Series
The implementation of e-participation platforms in policymaking has removed spatial and temporal barriers to citizen engagement; however, digitalisation also introduces new challenges which undermine democratic values and risk participation outcomes becoming symbolic and superficial. In this paper, we conducted a narrative literature review and examined barriers in e-participation through the framework of narrow and broad sense tokenism. Through a theoretical discussion, we position participatory design (PD) as a steward in addressing tokenistic participation, focusing on PD’s notion of creating carefully designed participation ‘spaces’ and ‘approaches’ that foster more democratic, deliberative, and inclusive forms of digital participation, thereby countering tokenistic tendencies.
Decoding Physicality In Human–Artifact Interaction: An Evolutionary Concept Analysis, Xiaoshan Wang, Long Liu*
Decoding Physicality In Human–Artifact Interaction: An Evolutionary Concept Analysis, Xiaoshan Wang, Long Liu*
DRS Biennial Conference Series
As interaction design increasingly bridges the digital and physical realms, exemplified by tangible and embodied interaction, a clear understanding of "physicality" is critical. However, the concept remains ambiguous within the interaction between humans and artifacts, lacking a systematic understanding to guide research and practice. This research applies Rodgers' evolutionary concept analysis, guided by three etymological meanings of "physical", to conduct a hybrid thematic analysis of literature from interaction, ergonomics, and design. The findings suggest that physicality is understood through a structured framework of five core attributes: material substantiality, perceptibility, two-way interaction, embodied correlation, and affordance. This preliminary framework elucidates the …
Proximity Ruff: Rehabilitating Relationality Through Postdigital Bodies, Michela Musto, Marzia Micelisopo
Proximity Ruff: Rehabilitating Relationality Through Postdigital Bodies, Michela Musto, Marzia Micelisopo
DRS Biennial Conference Series
Proximity Ruff explores embodied interaction and social care through a wearable device that translates human proximity into light. Designed within The Spark Design Research Studio (Naples, Italy), it reinterprets the historical ruff as a postdigital interface that re-educates the body to closeness after the pandemic. Generated through evolutionary algorithms and 3D-printed in bioplastic PLA, the piece embeds 72 LEDs and proximity sensors that visualize interpersonal distance. Beyond quantification, the luminous feedback materializes affective data, transforming social gestures into somatic awareness. Grounded in somaesthetic design and critical materiality, the project investigates how sensing systems and computational materials can mediate care, empathy, …
Entangled Archives: Uncovering New Connections In Digital Interfaces, Renata Perim Lopes, Giselle Beiguelman
Entangled Archives: Uncovering New Connections In Digital Interfaces, Renata Perim Lopes, Giselle Beiguelman
DRS Biennial Conference Series
This article presents a study examining digital collections in order to map resources available on digital platforms that influence user behavior and participation. By analyzing the collections’ interfaces, it identifies how artificial intelligence resources can relate different cultural objects within those spaces, working with different layers of information. These resources provide ways to overcome barriers between systems and the assumptions of their original cataloging, leading us to conceptualize digital objects as potential entangled objects. From this perspective, the article discusses the dual role of digital collections—as knowledge repositories and as mediation systems—while exploring viable alternatives for constituting collections within specific …
Everything Is An Instrument: Making Data Instruments As Critical Pedagogy, Rusaila Bazlamit, Michael Dunbar, Chris Speed
Everything Is An Instrument: Making Data Instruments As Critical Pedagogy, Rusaila Bazlamit, Michael Dunbar, Chris Speed
DRS Biennial Conference Series
This paper critically examines how contemporary data design logics reframe everyday objects and services as active instruments of measurement and knowledge production. Through a pedagogical experiment in [place name withheld] Square, we explore how student-designed data instruments capture ambiguous, affective, and more-than-human aspects of experience that conventional instrumentation obscures. Drawing on Barad’s agential realism and Lupi’s Data Humanism, our iterative approach reveals that artifacts co-constitute what becomes knowable, making visible the entanglement of bodies, materials, and environments in data production. As students encountered material resistance, breakdown, and multispecies interaction, they developed “instrumental consciousness,” recognising artifact agency and their own complicity …
Beyond The Gallery: Neurodivergent Digital Access In Australian Museums, Jorge E. Arreola Rosendo
Beyond The Gallery: Neurodivergent Digital Access In Australian Museums, Jorge E. Arreola Rosendo
DRS Biennial Conference Series
Australian museums invest heavily in hybrid and immersive gallery technologies yet treat their websites, where many neurodiverse visitors seek essential planning information, as static brochures. As 15 to 20 percent of the global population is neurodivergent, this oversight affects a significant audience. This study presents the first Australian audit of neurodivergent accessibility across 43 museums, revealing major disconnects: 86% offer minimal digital experiences despite their accessibility potential, and 35% provide no neurodivergent resources. While many claim consultation, neurodivergent voices remain absent from digital design. Shared digital infrastructure across museum networks creates sector-wide intervention points, since improving centralised systems could enhance …
The Culture Communications Model: Visual Sensemaking And The Everyday In Design Practice, Patrick Sundqvist, Åsa Wikberg-Nilsson, Lennart Pettersson
The Culture Communications Model: Visual Sensemaking And The Everyday In Design Practice, Patrick Sundqvist, Åsa Wikberg-Nilsson, Lennart Pettersson
DRS Biennial Conference Series
The Culture Communications Model (CCM) provides a framework for structured sensemaking grounded in everyday visual culture. It assists designers and non-designers in navigating complex contexts through four interrelated domains – physical, social, commercial and media – each examined via interpretive filters such as norms, gender, class, power and capital. Through iterative processes of finding, understanding and synthesizing, the CCM structures visual inquiry as an embodied and dialogical practice. By translating observations through these filters and reconfiguring them with conceptual tools, users can reveal hidden relationships, challenge assumptions and generate new perspectives on context and identity. The model transforms diffuse contextual …
When Grief Takes Shape: Codesigning Creative Modalities In Grief Support Groups For Children, Kirstine Neimann Skov, Eva Knutz, Thomas Markussen
When Grief Takes Shape: Codesigning Creative Modalities In Grief Support Groups For Children, Kirstine Neimann Skov, Eva Knutz, Thomas Markussen
DRS Biennial Conference Series
Research highlights the positive impact of creative modalities, such as drawings and images, in grief practice for children. However, more knowledge is needed to guide grief practitioners regarding the effects and contributions of these modalities to children’s coping strategies and wellbeing. This paper investigates the use of creative modalities in Danish grief support groups for children through a study involving participatory design research. The study provides a comprehensive overview of how creative modalities can support grieving processes and lay new ground for future work in codesigning creative modalities for and with practitioners and children. The concept of grief as an …
Service Design-Driven Formation Of Dynamic Capabilities For International Service Innovation: A Case Study Of A Chinese Nev Firm, Chengbo Li, Jun Zhang
Service Design-Driven Formation Of Dynamic Capabilities For International Service Innovation: A Case Study Of A Chinese Nev Firm, Chengbo Li, Jun Zhang
DRS Biennial Conference Series
Amidst the acceleration of internationalization, service innovation has emerged as a critical pathway for New Energy Vehicle (NEV) firms to attain sustainable growth. Adopting a dynamic capability view (DCV), this paper investigates how service design contributes to the development of service innovation dynamic capabilities (SIDCs) within firms undergoing internationalization. Drawing upon a case study of the BYD New Energy Vehicle firm, the findings indicate that the functional, systemic, and iterative characteristics of service design facilitate the construction of micro-foundations for SIDCs. This is achieved through the integration of user insights, the fostering of cross departmental collaboration, and the reconfiguration of …
Exploring Everyday Heritage Futures: Co-Creating Urban Narratives Through Cultural Probes, Guo Chen, Robert G. Harland, Michael Wilson
Exploring Everyday Heritage Futures: Co-Creating Urban Narratives Through Cultural Probes, Guo Chen, Robert G. Harland, Michael Wilson
DRS Biennial Conference Series
Narrative has long been used in cultural heritage for interpretation and communication, primarily within institutions and historic sites. Everyday heritage, however, foregrounds seemingly modest places and is constituted through routine interactions and practices, emphasising a continuing narrative between place and everyday life. Ubiquitous digital technologies make multi-layered narratives possible and bring underrepresented stories to light in situ. This pilot study in Loughborough’s Market Place, UK, explores narratives rooted in lived experiences that convey cultural-heritage significance. We designed and deployed cultural probes (a set of creative and speculative tasks) to prompt and record place-based stories. The analysis identified four themes: spatiality, …
Designing For Emotion: A Scoping Review Of Phygital Emotional Experience Design In Historical Museums, Linlin Wang, Jiarui Wu*, Yi Zhang, Sai Ma, Yingji Wang
Designing For Emotion: A Scoping Review Of Phygital Emotional Experience Design In Historical Museums, Linlin Wang, Jiarui Wu*, Yi Zhang, Sai Ma, Yingji Wang
DRS Biennial Conference Series
Abstract: As digital technology becomes an integral part of museum services and strategies, visitor experiences have evolved from physical to phygital experiences. Phygital emphasizes the fusion of digital and physical environments, constructing complex emotional scenarios that bridge those realms across different exhibition phases—from entry and immersion to extended experiences—thus distinguishing itself from traditional, object-led historical museums. This scoping review employs a hybrid deductive-inductive coding method to analyse 54 publications from databases including WOS, IEEE Xplore, Scopus, PubMed, and PsycInfo. It proposes a DES emotional experience framework for historical museums and identifies corresponding technological interventions and design directions. The study advocates …
The Intrusive Sounds Of Resilence., Andrea Cera, Georgios Loupas, Eleftheria Lagiokapa, Nefeli Valeria Georgakopoulou, Sotiris Diplaris, Stefanos Vrochidis, Eleonora Ceccaldi, Nicola Corbellini, Simone Ghisio, Antonio Camurri
The Intrusive Sounds Of Resilence., Andrea Cera, Georgios Loupas, Eleftheria Lagiokapa, Nefeli Valeria Georgakopoulou, Sotiris Diplaris, Stefanos Vrochidis, Eleonora Ceccaldi, Nicola Corbellini, Simone Ghisio, Antonio Camurri
DRS Biennial Conference Series
In a ReSilence (S+T+Arts) residency dedicated to the consequences of urban soundscapes on human movement, 36 sound-files and their spectral analyses were considered as examples of auditory intrusiveness (intended as a pre-conscious effect, anticipating conscious behaviors). These 36 sounds were used in three modules: a pilot experiment to study the influence of auditory intrusiveness on human movement; an installation, where the sound-files were triggered by the participants' movement qualities – moreover, their spectral analyses served as prompts to an image-generating GAN network; in the design of a smartphone app, where the 36 analyses allowed to study the spectral features to …
Beyond Situated Ethics: Towards A Practice-Based Understanding Of How Designers Do Ethics, Samantha Osys
Beyond Situated Ethics: Towards A Practice-Based Understanding Of How Designers Do Ethics, Samantha Osys
DRS Biennial Conference Series
As discussions about AI and its societal impacts grow, questions about how to practise design responsibly and ethically have become more prominent. This paper examines how designers do ethics in practice, focusing on the relationship between universal frameworks and situated, lived experiences. Conversations with design practitioners reveal that while universal ethical frameworks provide consistency, they often overlook the everyday negotiations designers face in the workplace. Practitioners report that current governance systems, influenced by external regulations, are overly ‘top-down’ and narrowly focused on specific technologies. This approach leaves designers to identify and fill ethical gaps themselves, often through subtle, even covert, …
Desiring Production: Design As An Ethical Action, Yihui Yang, Li Zhang
Desiring Production: Design As An Ethical Action, Yihui Yang, Li Zhang
DRS Biennial Conference Series
Contemporary design theory and practice have long taken user need-oriented as the core principle. Need has become the ethical and practical foundation of design. It has suppressed the creativity and initiative of both users and designers in the name of functionality. Tracing the origin and evolution of need in design history, this paper points out its inadaptability to complex contemporary design scenarios and diverse demands. On this basis, it introduces the Desiring Production theory of Deleuze and Guattari, reinterprets desire as a more productive and relational life power than need, and explores the feasible path for the ethical intervention of …
Navigating Lca In Circular Design: Methodological Barriers When Applying Life Cycle Assessment To Industrial Waste Upcycling Design Decisions, Seidpooyan Ghafoori, Linda Nhu Laursen, Christian Tollestrup
Navigating Lca In Circular Design: Methodological Barriers When Applying Life Cycle Assessment To Industrial Waste Upcycling Design Decisions, Seidpooyan Ghafoori, Linda Nhu Laursen, Christian Tollestrup
DRS Biennial Conference Series
Industrial designers increasingly valorise pre-consumer waste through upcycling; yet face methodological ambiguities when applying Life Cycle Assessment (LCA) for design decision-making. This paper critically examines barriers in using LCA to evaluate circular design strategies for industrial waste metals, plastics, and wood. Through focused literature review of LCA studies and guidelines, this research identifies key methodological tensions: allocation approaches produce contradictory conclusions about upcycling benefits; system boundary definitions inconsistently classify upcycling activities; functional unit choices fundamentally alter comparative results; guideline selection (ISO, GHG Protocol, PEF) creates large variation in results; performance metrics remain application-dependent rather than operational. Findings reveal when LCA …
Preserving Material Integrity: Designing For Value Retention In Imperfect, Discarded Materials, Nikoline Sander, Linda Nhu Laursen
Preserving Material Integrity: Designing For Value Retention In Imperfect, Discarded Materials, Nikoline Sander, Linda Nhu Laursen
DRS Biennial Conference Series
This paper examines how designers can contribute to the sustainable transition by retaining intrinsic value in imperfect, discarded materials from manufacturing. With European manufacturing generating over 230 million tons of waste annually, potential lies in using such materials at their processing stage as substitutes for virgin materials into new products. Drawing on a Danish research project with 22 material discards, the study categorises and characterises the materials into offcuts, rejected materials, rejected objects, process waste, and excess materials, each varying in imperfection parameters, predictability, variability, and data availability. The analysis examines how designers retain intrinsic value embedded in prior processing …
From Co-Design To Co-Execution: A Knowledge Map Of Real-Time User Participation In Service Settings (2008-2024), Yue Cao, Yihan Zhao
From Co-Design To Co-Execution: A Knowledge Map Of Real-Time User Participation In Service Settings (2008-2024), Yue Cao, Yihan Zhao
DRS Biennial Conference Series
This bibliometric study analyzes 236 articles from Web of Science (2008-2024) to map the intellectual structure of real-time user participation in service encounters (RUP-SE). The field has transitioned from exploration (2008-2013) to maturity, with post-2020 publications averaging 29.5 annually. Three core research clusters emerge: real-time co-creation and participation, digitally-driven service innovation, and value creation-destruction dynamics. Theoretically grounded in service-dominant logic and value co-creation frameworks, the field addresses how technological advancement and COVID-19 have accelerated the shift from co-design to co-execution. However, platform architectures introduce governance logics that render co-execution inherently asymmetrical, and value co-destruction in algorithmic contexts may be structurally …
A Systemic Design Approach To Supporting Children With Different Language Parents, Mitte Van Boxem, Maud Gruyters
A Systemic Design Approach To Supporting Children With Different Language Parents, Mitte Van Boxem, Maud Gruyters
DRS Biennial Conference Series
This paper describes a master’s thesis process in which systemic design was used to explore how children with a different home language than the national language can be supported. Using a systemic approach, this research maps the complex network surrounding these families and identifies key leverage points: valuing the home language, reducing pressure on the child, and strengthening family integration. Through interviews, cultural probes, and co-creation with professionals, insights were translated into a low-threshold product-service system (PSS) embedded in the children’s living environment. The PSS encourages family interaction and neighbourhood engagement through playful exploration. The findings underscore the potential of …