Interagency Coordination Of Security Operations In A Large U.S. Seaport,
2015
Walden University
Interagency Coordination Of Security Operations In A Large U.S. Seaport, Edmund Levy
Walden Dissertations and Doctoral Studies
Protecting U.S. transportation hubs against a wide variety of security threats, while avoiding undue interference with the normal operations of the hubs, is one of the greatest challenges facing security agencies. The problem addressed in this study was the limited information on the contributing factors to seaport security. The purpose of this case study was to explore issues that can inhibit efficiency of security agency operation and collaboration and to identify actions that have enhanced collaboration. Based on theories of organizational development, leadership, and security tradecraft, this study examined the activities related to maintenance of security at a large California …
Project Duration, Budget, Individual Role, And Burnout Among Construction Managers,
2015
Walden University
Project Duration, Budget, Individual Role, And Burnout Among Construction Managers, Matthew M. Motil
Walden Dissertations and Doctoral Studies
Professionals who experience burnout are less productive and lead to decreases in both profitability and human resource (HR) capital. The purpose of this correlational study was to examine the relationship between construction project duration; project budget; an individual's role on a project; and Maslach's three dimensions of burnout, (a) professional efficacy, (b) emotional exhaustion, and (c) cynicism, for the target population of construction management team members working within the Midwestern United States. Using data from an online survey, a multiple linear regression analysis was used, along with a separate multiple linear regression model, to quantify the relationship of each dimension …
Evaluating Success Factors In Implementing E-Maintenance In Maintenance, Repair, And Overhaul (Mro) Organizations,
2015
Walden University
Evaluating Success Factors In Implementing E-Maintenance In Maintenance, Repair, And Overhaul (Mro) Organizations, Peter Rocky Toves
Walden Dissertations and Doctoral Studies
Despite more than a decade-long process to transition aircraft maintenance practices from paper-to electronic-based systems, some organizations remain unable to complete this transition. Researchers have indicated that while organizations have invested resources in technology improvements, there remains a limited understanding of the factors that contribute to effectively managing technology-enabled change. The purpose of this case study was to identify and explore socio-technical (ST) factors that inhibit an effective transition from a paper-based system to an electronic-based system for aircraft maintenance. A conceptual model applying theories of change management, technology acceptance, systems thinking, and ST theory informed the research. Thirteen participants …
Exploring Consumers' Experiences With Corporate Greenwashing,
2015
Walden University
Exploring Consumers' Experiences With Corporate Greenwashing, Mark Emerson Wood
Walden Dissertations and Doctoral Studies
Greenwashing means the advertisement of goods and services that are alleged to be of benefit to the environment, and is a phenomenon that persists as an advertising tactic in corporate marketing. Research has found that consumers are distrustful of greenwashing, as many claims of eco-friendly products have been shown to be false. This crisis of confidence recalls scandals of the past decade related to insider trading, price fixing, and lack of corporate social responsibility placing the brand equity of major corporations at risk. Given a limited understanding among corporate leaders of consumers' experiences with greenwashing, the purpose of this phenomenological …
The Influence Of Nursing Home Administrator Turnover On Resident Quality Of Life,
2015
Walden University
The Influence Of Nursing Home Administrator Turnover On Resident Quality Of Life, Juliet Iheoma Madubata
Walden Dissertations and Doctoral Studies
By 2040, 79.7 million older adults will live in the US, and nearly 40% will need nursing home services that are primarily funded by Medicare and Medicaid. Researchers have underscored the importance of leadership in quality healthcare care delivery, suggesting that nursing home administrator turnover could influence resident quality of life, causing ill-health for the residents and preventable medical costs for taxpayers. In spite of the suggested association, little research has specifically examined the role of administrator turnover on resident quality of life. As such, the purpose and central research questions of this case study were designed specifically to address …
Distinguishing Leadership Of Information Assurance Teams,
2015
Walden University
Distinguishing Leadership Of Information Assurance Teams, Bamidele Adetokunbo Bankole
Walden Dissertations and Doctoral Studies
Information assurance (IA) projects are essential components of the information technology industry and often fail due to budget overruns, missed deadlines, and lack of performance by the project teams. The purpose of this phenomenological study was to explore the strategies necessary to improve IA project team performance. Lewin's situational leadership theory was used as the conceptual framework for this study. Interviews were conducted with 20 IA professionals located in the Washington, DC Metropolitan area. The data were transcribed, coded, and clustered for the identification of common patterns based on the Moustakas' modified van Kaam analysis. The major themes that emerged …
Transformational Leadership For Virtual Teams In An Information Technology Organization,
2015
Walden University
Transformational Leadership For Virtual Teams In An Information Technology Organization, Russell Thomas Hogue
Walden Dissertations and Doctoral Studies
Research has shown that transformational leadership behavior impacts team performance in a traditional work environment; however, no research has evaluated the relationship between transformational leadership and team performance in a virtual setting. Building on the theoretical foundation of Bass' 1990 work, this study examined the relationship between transformational leadership behavior and 3 measures linked to team success: work effort, perceived leader effectiveness, and job satisfaction for virtual teams. The present research focused on the transformational leadership behaviors of 41 senior executives in an information technology (IT) organization and over 300 direct report employees. Employees used the Multifactor Leadership Questionnaire 5x …
Parole And Probation Officers' Perceptions Of Management Effectiveness In Baltimore County, Maryland,
2015
Walden University
Parole And Probation Officers' Perceptions Of Management Effectiveness In Baltimore County, Maryland, Valencia Tamir Johnson
Walden Dissertations and Doctoral Studies
Management practices in the rehabilitation and criminal justice system are primarily concerned with how employees sense, collect, organize, and process information regarding the criminal offender. The purpose of this quantitative study was to measure parole and probation officers' perceptions regarding management support and effectiveness in the workplace, with particular emphasis on communication, collaboration, and conflict resolution. Herzberg's 2-factor theory of motivation served as the theoretical framework for the study, supporting the concept of participatory management as a central factor in job satisfaction. A researcher-designed, Likert-type questionnaire was administered to a randomly selected sample of 31 parole and probation officers in …
Exploring The Experiences Of Call Center Employees Regarding Business Scripting,
2015
Walden University
Exploring The Experiences Of Call Center Employees Regarding Business Scripting, Roman Dzuba
Walden Dissertations and Doctoral Studies
Scripting, defined as the mechanization of business processes through automated tools or orchestrated responses, has played a significant role in shaping call center activities and the resultant customer relationship. However, findings of industry research have shown that the use of scripting to maximize operational efficiency has had a disempowering effect on call center employees by lowering their job-skill and knowledge requirements. Grounded in the concepts of knowledge management and knowledge transfer, this study explored the experiences of frontline call center employees on the effects of scripting on customer problem solving. A single-case study design with semistructured interviews was used with …
Transformational Leadership And Safe Driving Performance In The U.S. Electric Utility Industry,
2015
Walden University
Transformational Leadership And Safe Driving Performance In The U.S. Electric Utility Industry, Mackington Joseph
Walden Dissertations and Doctoral Studies
Transformational leadership (TL) has been found popular in many industries in the United States and abroad for the perceived transformational leaders' effectiveness in improving occupational safety. There is a lack of empirical evidence to confirm these claims for safe occupational driving. This phenomenological study attempted to fill this knowledge gap in the electric utility industry where employees must drive in all weather conditions to restore power to customers. The conceptual framework for the study was based on leadership and motivation theories of Burns and Maslow. The research questions explored the influence of (a) TL on safe driving performance improvement in …
Valuation, Pricing, And Performance Of Initial Public Offerings On The Ghana Stock Exchange,
2015
Walden University
Valuation, Pricing, And Performance Of Initial Public Offerings On The Ghana Stock Exchange, Mohammed Sani Abdulai
Walden Dissertations and Doctoral Studies
In recent years, the initial public offerings (IPOs) on the Ghana Stock Exchange (GSE) witnessed some level of undersubscriptions. The purpose of this research was to investigate the extent to which valuation, pricing, and performance of prior IPOs listed on the GSE contributed to this state of undersubscriptions. The research was informed by the valuation and pricing framework of Roosenboom. The research questions addressed whether IPOs on the GSE were under/overpriced and whether the projected and pre-issue financials were free from forecasting errors and earnings management. A cross-sectional, explanatory research design was employed to examine a dataset of 30 sampled …
Communication Constructs That Influence Information Technology Project Failure,
2015
Walden University
Communication Constructs That Influence Information Technology Project Failure, Vanessa Lajuan Ruth Mackey
Walden Dissertations and Doctoral Studies
Ineffective communication behavioral constructs in the workplace that lead to information technology (IT) project failure and in some cases organization failure are increasingly becoming a management concern. Despite this trend, there is little research on the communication behavioral constructs that contribute to IT project failure rates. The purpose of this phenomenological study was to explore the lived experiences of business analysts, programmers, and programmer analysts pertaining to the behavioral constructs associated with effective and ineffective communication. The research questions addressed these behaviors from a conceptual framework based on communication theory, organizational information processing theory, and critical social theory. This framework …
Employees' Perceptions Of Managerial Transformational Leadership Behaviors And Effectiveness Among Information Technology Managers,
2015
Walden University
Employees' Perceptions Of Managerial Transformational Leadership Behaviors And Effectiveness Among Information Technology Managers, Olusesan Ogunsakin
Walden Dissertations and Doctoral Studies
The selection of effective leaders is critical to improving organizations' performance in the current dynamic global business landscape; however, the inadequacy of leadership selection criteria in many organizations had led to an increase in the rate of chief executive officers' dismissals within the last 3 decades in the United States. The purpose of this correlational study was to examine the relationship between employees' assessments of their managers' transformational leadership behaviors and employees' perceptions of managerial leadership effectiveness for improved leadership selection. Bass' transformational leadership theory and Herzberg's motivation-hygiene theory guided the study with data gathered, using an online survey, from …
Efficient Management Of Cross-Cultural Manufacturing Teams In The Dominican Republic,
2015
Walden University
Efficient Management Of Cross-Cultural Manufacturing Teams In The Dominican Republic, Efrain Serrano
Walden Dissertations and Doctoral Studies
Companies that have moved their operations from the United States to other countries have forced top management to rely on their managers for leading overseas assignments. However, the success rate of expatriate managers is low and is a concern for top management in corporations. The purpose of this phenomenological study was to explore the shared lived experiences of 20 expatriate managers to identify methods which may improve the success rates of expatriate managers asked to participate in overseas assignments. Social learning, cultural shock, and experiential learning were used to support the conceptual framework linking how cross-cultural training, adaptation, problems, and …
Exploring Antecedents To Work Engagement And Psychological Well-Being Within A Canadian Provincial Ministry,
2015
Walden University
Exploring Antecedents To Work Engagement And Psychological Well-Being Within A Canadian Provincial Ministry, Kris Ellis
Walden Dissertations and Doctoral Studies
A gap exists in organizational development strategies on why some individuals remain disengaged with their work. This study addressed whether a combination of specific contextual factors could support individuals, teams, and leaders to demonstrate the attitudes and behaviors consistent with work engagement. The theoretical frameworks of social constructivism, the conceptual framework of symbolic interactionism, and a hermeneutic inquiry approach were used to address how individual psychological traits/abilities of employees support work engagement. Nineteen employees of a Canadian provincial government ministry completed an engagement survey, MSCEIT, MBTI, and SDI assessments. They also participated in focus groups. Survey results showed high engagement …
Technological Change And Employee Motivation In A Telecom Operations Team,
2015
Walden University
Technological Change And Employee Motivation In A Telecom Operations Team, Samuel Ogbonnaya Ude
Walden Dissertations and Doctoral Studies
Some managers view innovative product development and convenient service delivery as necessary to business survival. However, unmotivated employees might negate any gains from the use of innovation. The purpose of this correlational study, grounded in diffusion of innovation theory, was to assess the relationship between creativity and support for innovation, resistance to change, and organizational commitment and employee motivation. A random sample of 81 information technology (IT) professionals from telecom service centers completed an online survey. Simultaneous multiple linear regression was the statistical technique used to analyze these data. The results indicated a poor model with low R2 to significantly …
Transformational Leadership Principles Within Small Businesses,
2015
Walden University
Transformational Leadership Principles Within Small Businesses, Tiffany Suzanne Mckinnon-Russell
Walden Dissertations and Doctoral Studies
Small businesses in the United States experience a high rate of failure. The purpose of this phenomenological study was to identify and explore consistent strategies small business owners in Harrisburg, Pennsylvania used to lead successful companies. Transformational leadership theory formed the conceptual framework for this study. A mixed purposive sample of 20 small business owners participated in semistructured face- to-face and telephone interviews. Each of the participants possessed a minimum of 3 years of successful business operation and employed fewer than 500 individuals. Using Moustakas' modified van Kaam analyses, 6 main themes emerged: characteristics and experiences, leadership behaviors, managing operations, …
The Value Of Diagnostic Software And Doctors' Decision Making,
2015
Walden University
The Value Of Diagnostic Software And Doctors' Decision Making, Babatunde Ayodele Alaofin
Walden Dissertations and Doctoral Studies
The prevalence of medical misdiagnosis has remained high despite the adoption of diagnostic software. This ongoing controversy about the role of technology in mitigating the problem of misdiagnosis centers on the question of whether diagnostic software does reduce the incidence of misdiagnosis if properly relied upon by physicians. The purpose of this quantitative, cross-sectional study based on planned behavior theory was to measure doctors' opinions of diagnostic technology's medical utility. Recruitment e-mails were sent to 3,100 AMA-accredited physicians through their database that yielded a sample of 99 physicians for the study. One-sample t tests and, where appropriate because of non-normal …
General Strain Theory As A Predictor Of Occupational Fraud,
2015
Walden University
General Strain Theory As A Predictor Of Occupational Fraud, Timothy Bergsma
Walden Dissertations and Doctoral Studies
The world economy loses an estimated $3.5 trillion annually due to fraud. A weakened economy leads to additional hardships for individuals, families, and organizations. General strain theory (GST) posits that certain strains lead to negative emotional responses, and the result is delinquent behavior. The purpose of this research was to analyze the relationship between strain and occupational fraud through the theoretical framework of GST. The research questions addressed (a) occupational frauds as measured by strain levels of perpetrators, (b) the relationship between strain scores and the different occupational fraud types, and (c) the significance of the relationship between fraud motivation …
Impact Of Eu Medical Device Directive On Medical Device Software,
2015
Walden University
Impact Of Eu Medical Device Directive On Medical Device Software, Guy Foe Owono
Walden Dissertations and Doctoral Studies
Directive 2007/47/EC of the European Parliament amending Medical Device Directive (MDD) provides medical device manufacturers with a compliance framework. However, the effects of the amendments to the MDD on competition in the U.S. medical device software industry are unknown. This study examined the impact of this directive on the competitiveness of U.S. medical device software companies, the safety and efficacy of medical device software, employee training, and recruitment. The conceptual framework for this study included 3 dimensions of medical device regulations: safety, performance, and reliability. The overall research design was a concurrent mixed method study using both quantitative and qualitative …
