Strategies For Responding To Generational Differences In Workplace Engagement,
2016
Walden University
Strategies For Responding To Generational Differences In Workplace Engagement, Amanda Delane Crowe
Walden Dissertations and Doctoral Studies
Small business managers are experiencing a 30% turnover of employees, costing U.S. businesses $41.3 million per year. The purpose of this case study was to explore the strategies that experienced business managers use in small accounting firms to respond effectively to generational differences in workplace engagement. Using a purposeful sampling technique, 5 managers possessing successful experience in issues related to generational differences in the workplace were recruited from small accounting firms located in Midwestern United States to participate in semi-structured interviews about engaging a multi-generational workforce. Methodological triangulation was used to analyze the data collected through semi-structured interviews and observations, …
Servant Leaders' Use Of High Performance Work Practices And Corporate Social Performance,
2016
Walden University
Servant Leaders' Use Of High Performance Work Practices And Corporate Social Performance, Michelle Kathleen Fitzgerald Preiksaitis
Walden Dissertations and Doctoral Studies
Business researchers have shown that servant leaders empower, provide long-term vision, and serve their workers and followers better than do nonservant leaders. High performance work practices (HPWPs) and corporate social performance (CSP) can enhance employee and firm productivity. However, when overused or poorly managed, HPWPs and CSP can lead to the business problems of employee disengagement, overload, or anxiety. Scholars noted a gap in human resource management research regarding whether leadership styles affect HPWPs and CSP use. This study examined the relationship between leadership style and the use of HPWPs and CSP, by using a quantitative, nonexperimental design. U.S. business …
Absenteeism In An International Custom Software Engineering Company,
2016
Walden University
Absenteeism In An International Custom Software Engineering Company, Jennifer M. Mudek
Walden Dissertations and Doctoral Studies
Absenteeism has a negative impact on organizational output in the form of lost productivity and profit reduction for software engineering companies. The purpose of this qualitative descriptive case study was to explore the strategies that software engineering managers utilize for reducing absenteeism. The theory of planned behavior formed the conceptual framework for this study. Data were collected through semistructured interviews from a purposeful sample of 11 managers at an international custom software engineering company. Data collection also included organizational data on employee absences for the past 5 years (2011-2015), e-mail memos, newsletters, employee handbook, and employee performance reviews. Based on …
The Role And Impact Of Cyber Security Mentoring,
2016
Walden University
The Role And Impact Of Cyber Security Mentoring, James O. Ellithorpe
Walden Dissertations and Doctoral Studies
Business organizations are faced with an enormous challenge to improve cyber security, as breeches and lapses through firewalls are increasingly commonplace. The Chief Information Security Officer (CISO) and Information Technology (IT) staff are constantly challenged to identify and purge online and network structural weaknesses. The goal is to reduce overall business risk because unresolved risks are a constant concern to consumers who are uneasy about cyber security failures. The purpose of this general qualitative study was to examine the role and impact of Cyber Security Mentoring (CSM) from the perspectives of the workplace CISO, mentors, and protégés, who were randomly …
The Impact Of Organizational Culture On Corporate Performance,
2016
Walden University
The Impact Of Organizational Culture On Corporate Performance, Tewodros Bayeh Tedla
Walden Dissertations and Doctoral Studies
Lack of effective organizational culture and poor cultural integration in the corporate group affect organizational performance and decrease shareholders return. The purpose of this exploratory case study was to explore successful strategies that one corporate group used to establish an effective organizational culture to improve performance. The Denison organizational culture model served as the conceptual framework for the study. A purposive sample of 20 senior managers from a corporate group in Ethiopia participated in semistructured face-to-face interviews. The selected participant met the criteria of a minimum 5 years of experience with successful strategies in establishing an effective organizational culture in …
The Effects Of Participative Leadership Practices On Job Satisfaction For Highly Skilled Virtual Teams,
2016
Walden University
The Effects Of Participative Leadership Practices On Job Satisfaction For Highly Skilled Virtual Teams, Funda Sinani
Walden Dissertations and Doctoral Studies
Virtual-team professionals have reported experiencing low job satisfaction due to lack of face-to-face interaction leading to stress, miscommunication, and role-confusion. Dissatisfaction among virtual teams has increased turnover and management costs for organizations. Despite these known associations, there was a gap in the literature investigating efficient leadership practices to improve job satisfaction for highly skilled virtual teams. Participative leadership offers an effective approach to increase job satisfaction among face-to-face teams and innovative teams. This study explored the relationship between participative leadership and job satisfaction among highly skilled virtual teams within the global software industry. A quantitative study with a correlational design …
An Exploration Of Leadership Styles And Motivation In Egyptian Business Organizations,
2016
Walden University
An Exploration Of Leadership Styles And Motivation In Egyptian Business Organizations, Nady Ahmed El-Zayaty
Walden Dissertations and Doctoral Studies
Leadership styles can have a profound impact on employee motivation and performance. The changing global business landscape has drawn much attention to transformational leadership as an approach that addresses the demands of organizations in this complex environment. The purpose of this qualitative grounded theory study was to understand the nature of employee motivation with regard to leadership styles and the role of transformational leadership in Egyptian business organizations. Seventeen Egyptian professionals were recruited through a combination of e-mail and telephone procedures and were interviewed regarding their experiences with organizational leaders; their perception of the ideal organizational leader; their feelings about …
The Effect Of Healthcare Reform On The Sustainability Of Nonprofit Hospitals,
2016
Walden University
The Effect Of Healthcare Reform On The Sustainability Of Nonprofit Hospitals, Carmela Josephine Lynch
Walden Dissertations and Doctoral Studies
Healthcare spending in the United States has continued to rise with annual healthcare cost of $3.8 trillion in 2014. While costs and the population continue to rise, resources continue to dwindle. Consequently, Congress has imposed various price controls and healthcare reform measures over the past 20 years, including the recent Patient Protection and Affordable Care Act (PPACA), which aims to decrease spending while enhancing quality and safety of care delivery. As a result of the implementation of the PPACA, 34 million additional Americans may be eligible for healthcare in a system already needing additional resources, increased access to care, and …
The Impact Of Transformational Leadership Style On The Success Of Global Virtual Teams,
2016
Walden University
The Impact Of Transformational Leadership Style On The Success Of Global Virtual Teams, Shery Wojtara-Perry
Walden Dissertations and Doctoral Studies
Organizations in the age of modern technology have a diverse workforce, who are spread around the globe, and the business leaders of the 21st century need to understand how best to manage, overcome new challenges, and know the various skills of team members to capitalize on their differences and unique skills. To allow those geographically dispersed workers to reach their full potential and facilitate team success. Global virtual teams (GVTs) operate in complex environments characterized by diverse cultural and organizational elements. The primary purpose of this correlational and nonexperimental quantitative research was to examine the impact of transformational leadership on …
Emotional Intelligence, Leadership Style, And Job Satisfaction In Contrasting Workplace Environments,
2016
Walden University
Emotional Intelligence, Leadership Style, And Job Satisfaction In Contrasting Workplace Environments, Jason Allen Downing
Walden Dissertations and Doctoral Studies
Managers in direct contact with employees in operational and organizational settings have a profound effect on employee satisfaction and performance. The Bureau of Labor Statistics (BLS) indicated distinctly different levels of occupational stress between blue- and white-collar workers. A quasi-experimental design tested if the levels of emotional intelligence and transformational leadership style of managers had different effects on employee job satisfaction between blue- and white-collar workers. The theories of emotional intelligence, transformational leadership, and employee job satisfaction grounded the framework of the study. Data was collected using the Multifactor Factor Leadership (MLQ) questionnaire, the Job Satisfaction Survey (JSS), and the …
Succession Planning Strategies Of Faith-Based, Nonprofit Leaders Of The Boomer Generation,
2016
Walden University
Succession Planning Strategies Of Faith-Based, Nonprofit Leaders Of The Boomer Generation, Leigh Byers
Walden Dissertations and Doctoral Studies
Formal succession planning strategies for retiring Baby Boomer generation of leaders in nonprofit organizations (NPOs) are nonexistent in many NPOs, including faith-based NPOs. Top NPO leaders possess vital organizational knowledge and experience. The lack of strategic succession planning adversely affects organizational sustainability and mission fulfillment. Guided by the conceptual framework of knowledge transfer, the current study supplies a description of succession planning strategies used in faith-based organizations that have Boomer leaders. This multiple case study included 3 faith-based NPOs in Miami-Dade and Broward Counties in Florida and their top-level leaders. They supplied descriptions of formal succession planning strategies through semistructured …
Predictors Of Job Satisfaction Among Telecommuters,
2016
Walden University
Predictors Of Job Satisfaction Among Telecommuters, Lashawn Johnson
Walden Dissertations and Doctoral Studies
With millions of people telecommuting each day, business leaders need to understand the factors contributing to job satisfaction among telecommuters. Drawing from the theory of purposeful work behavior, the purpose of this correlational study was to provide decision makers with information about the factors associated with job satisfaction among telecommuters. The research question addressed the relationship between gender, age, and level of telecommuting and job satisfaction. Using multiple linear regression analysis of 65 telecommuter survey respondents, the results (F(3,61) = 2.4, p > .05) indicated that no statistical significant relationships were found between job satisfaction and the predictor variables; however, the …
Knowledge Sharing In Multicultural Organizations,
2016
Walden University
Knowledge Sharing In Multicultural Organizations, Stephen Joseph Mcgrane
Walden Dissertations and Doctoral Studies
Knowledge management is critical to achieving competitive advantage in the marketplace. The prominence of multicultural organizations also requires an understanding of knowledge-sharing behavior in multicultural teams. In spite of the need to accommodate these new conditions, a gap exists in the research on knowledge sharing in multicultural organizations. The purpose of this study was to examine factors that affect knowledge sharing in a multicultural context. In the research questions I examined the role that culture, monetary rewards, social units, and diversity play in knowledge sharing in a multicultural environment. This study used Hofstede's cultural dimension theory, Sveiby's knowledge-based theory, and …
Exploring Knowledge Management Models On Information Technology Projects,
2016
Walden University
Exploring Knowledge Management Models On Information Technology Projects, Alan Richard Foote
Walden Dissertations and Doctoral Studies
One way an organization manages the knowledge of its people is in information technology (IT) projects. Organizations develop IT projects for many socially responsible reasons, including improved health care services and better community services. IT projects do not always achieve the goals of the organization when the knowledge of the stakeholders is not managed for these objectives. For this study the purpose was to address the use of knowledge management (KM) in project management (PM) to improve the success of IT projects in achieving the organizational goals. The research questions were based on KM including its tools and techniques to …
Strategic Managerial Responses To Critical Service Events In Restaurants,
2016
Walden University
Strategic Managerial Responses To Critical Service Events In Restaurants, Douglas Grant Edwards
Walden Dissertations and Doctoral Studies
Inappropriate managerial responses to critical service events (CSEs) in restaurants contribute to an increased rate of customer defection and restaurant failure. Some restaurant managers lack employee-training strategies that may enhance service recovery from CSEs. This case study explored what employee-training strategies participants deemed essential to enhance service recovery to CSEs. The population for this study was restaurant managers from a U.S. regional chain in South Carolina with at least 3 years of employee-training experience. Organizational learning theory was the conceptual framework for this study. Data collection included semistructured face-to-face interviews with restaurant managers and an exploration of company archival documents …
Marketing Strategies Of Small Traditional Travel Agencies In A Technology-Driven World,
2016
Walden University
Marketing Strategies Of Small Traditional Travel Agencies In A Technology-Driven World, Charice Hayes
Walden Dissertations and Doctoral Studies
In 2012, there was a 70% increase in online travel booking, resulting in small traditional brick-and-mortar travel agencies having serious difficulties with obtaining and retaining customers. The purpose of this case study was to explore online marketing strategies that leaders of small traditional travel agencies have used to successfully obtain and retain customers. Technology disruption theory was the conceptual framework of this study. Using criterion sampling, the population for this study consisted of 3 leaders of small traditional travel agencies located in the state of Maryland. Data collection consisted of interviews, observations, and review of documentation, such as displays, websites, …
The Role Of Journaling In Reflective Writing In Experiential Education: A Case Study Intervention,
2016
Brigham Young University - Provo
The Role Of Journaling In Reflective Writing In Experiential Education: A Case Study Intervention, John Bennion, Mat Duerden, Anne Whitehouse
Faculty Publications
Research suggests that journaling will increase reflection and improve program outcomes (Bain, et al, 1999; Duerden, et al, 2012) This study involved a partnership with a non-profit, Global Explorers (GEx), which provides international immersion experiences for youth. Their programs are designed to teach youth participants principles of leadership, environmental awareness, service, and science. This study, which tested whether teaching journaling techniques to youth program facilitators would have a positive impact on participant outcomes, addressed the following hypotheses: 1) Greater training in reflective thinking among participants would be associated with higher outcome scores, and 2) Participants in the intervention group (facilitators …
Examining How Supervisor/Employee Communication Affects Employee Intentions To Leave An Organization,
2016
Gonzaga University
Examining How Supervisor/Employee Communication Affects Employee Intentions To Leave An Organization, Courtney R. Malengo
Communication & Leadership Dissertations and Theses
Americans who are full-time employees spend more hours at work than they do with family and loved ones. Management articles and research lament organizational communication woes, specifically amongst employees and their supervisors. This study explores supervisor/employee communication and the affect it has on employees’ decisions to stay or leave an organization. Specifically, the study examines how satisfied employees are with their respective supervisor and their organization, correlating findings to Deetz’s organizational communication theory and Graen & Uhl-Bien’s leader-member exchange theory. Respondents included 132 adults, 18 years and older, 58.4% were female and 41.6% were male, largely spanning the nonprofit/association and …
My Family Made Me Do It: A Cross-Domain, Self-Regulatory Perspective On Antecedents To Abusive Supervision,
2016
Texas A&M University
My Family Made Me Do It: A Cross-Domain, Self-Regulatory Perspective On Antecedents To Abusive Supervision, Stephen H. Courtright, Richard G. Gardner, Troy A. Smith, Brian W. Mccormick, Amy E. Colbert
Faculty Publications
Drawing on resource drain theory, we introduce self-regulatory resource (ego) depletion stemming from family–work conflict (FWC) as an alternative theoretical perspective on why supervisors behave abusively toward subordinates. Our two-study examination of a cross-domain antecedent of abusive supervision stands in contrast to prior research, which has focused primarily on work-related factors that influence abusive supervision. Further, our investigation shows how ego depletion is proximally related to abusive supervision. In the first study, conducted at a Fortune 500 company and designed as a lagged survey study, we found that, after controlling for alternative theoretical mechanisms, supervisors who experienced FWC displayed more …
Assessing Alternative Techniques For Scaling The Family Leisure Activity Profile: Recommendations For Future Family Leisure Measurement,
2016
Baylor University
Assessing Alternative Techniques For Scaling The Family Leisure Activity Profile: Recommendations For Future Family Leisure Measurement, Karen K. Melton, Gary Ellis, Ramon Zabriskie
Faculty Publications
Psychometric properties of the Family Leisure Activity Profile (FLAP) were evaluated using family leisure and family functioning ratings from 884 parents and children residing in the United Kingdom. Review and critique of the FLAP resulted in identification and evaluation of three alternative scaling techniques. Scaling Technique 1was current practice, Technique 2 focused on family leisure environments rather than family leisure activities, and Technique 3 involved generating an estimate of duration of participation in family leisure in natural units of time. Inter-rater agreement and reliability were strong for all three scaling techniques. Technique 3 yielded the best model fit. Empirical relations …
