Open Access. Powered by Scholars. Published by Universities.®

Business Administration, Management, and Operations Commons

Open Access. Powered by Scholars. Published by Universities.®

18,904 Full-Text Articles 17,415 Authors 19,668,562 Downloads 336 Institutions

All Articles in Business Administration, Management, and Operations

Faceted Search

18,904 full-text articles. Page 316 of 598.

Enhancing Consumer Engagement In An Online Brand Community Via User Reputation Signals: A Multi-Method Analysis, Sara Hanson, Lan Jiang, Darren Dahl 2019 University of Richmond

Enhancing Consumer Engagement In An Online Brand Community Via User Reputation Signals: A Multi-Method Analysis, Sara Hanson, Lan Jiang, Darren Dahl

Marketing Faculty Publications

Generating and maintaining consumers’ engagement in online brand communities is critical for marketing managers to enhance relationships and gain customer loyalty. In this research, we investigate how the type of signal used to indicate user reputation can enhance (or diminish) consumers’ community engagement. Specifically, we explore differences in perceptions of points (i.e., point accrual systems), labels (i.e., descriptive, hierarchical identification systems), and badges (i.e., descriptive, horizontally-ordered identification systems). We argue that reputation signals vary in the degree to which they can provide role clarity—the presence of user roles that deliver information about expected behaviors within a group. Across several studies, …


Fostering Transformational Leadership In Asian Americans: How To Reach The C-Suite, Khadija Ganijee 2019 Claremont Colleges

Fostering Transformational Leadership In Asian Americans: How To Reach The C-Suite, Khadija Ganijee

CMC Senior Theses

This paper investigates what has caused a lack of Asian American leadership in the corporate space and how transformational leadership can be the solution for these people by using their culture to their advantage. This was accomplished through a comprehensive review of transformational leadership and the personality traits associated with it, as well as psychological research on Asian American issues in the workplace and the role of Asian American culture. Stereotyping and discrimination play a role in the workplace, but usually, what a person can do to combat these issues is not explicated. This thesis aims to fill in that …


Empirical Evidence On Labor Profile Competencies Of Mexican Immigrants To The United States Of America, Azucena Leticia Herrera Aguado, Jorge A. Gonzalez 2019 The University of Texas Rio Grande Valley

Empirical Evidence On Labor Profile Competencies Of Mexican Immigrants To The United States Of America, Azucena Leticia Herrera Aguado, Jorge A. Gonzalez

Management Faculty Publications

The immigration of Mexicans to the United States of America (USA) has led to migration policy problems in both countries, with ethical, social, human, health and labor implications. For this and other reasons, bilateral relations between these countries have long-standing legal needs. There is a need to find formulas and solutions to confront multiple challenges and opportunities. This research examines the professional profile of Mexican immigrants to the USA. We describe the qualitative, quantitative, exploratory and descriptive case method we employed in a pilot survey we applied in the Rio Grande Valley (RGV) of Texas and on a study of …


Frontline Managers' Perceptions And Lived Experiences In The Execution Of Diversity Management Programs, James O. Rodgers 2019 Walden University

Frontline Managers' Perceptions And Lived Experiences In The Execution Of Diversity Management Programs, James O. Rodgers

Walden Dissertations and Doctoral Studies

For over 30 years, organizations have engaged in programs to address the growing presence of diverse populations in their ranks, and researchers have attempted to identify and quantify a link between diversity and enterprise performance. The problem was a lack of understanding of how organizations benefit from increased diversity and the role of frontline managers in that process. The purpose of this phenomenological study was to address the research question aimed at the perceptions and lived experiences of frontline managers and to gain insights about how they are navigating the challenges of increased diversity to enhance their ability to produce …


The Challenges Of Virtual Leadership Affecting Project Delivery In The Public Sector, Verna-Kay Smith 2019 Walden University

The Challenges Of Virtual Leadership Affecting Project Delivery In The Public Sector, Verna-Kay Smith

Walden Dissertations and Doctoral Studies

Leaders of the U.S. government and U.S. organizations continue to seek information to mitigate risk and improve project deliverables in virtual environments. The problem addressed in this study was the rapid growth of technology in virtual workplaces that causes organizational leaders to concentrate on infrastructure and technology. The purpose of the exploratory case study was to understand the challenges virtual leaders encounter in the government environment that affect project delivery. The research questions were designed to examine the challenges virtual team leaders encounter while maintaining their roles and responsibilities to complete a project successfully in a timely manner. The theory …


Strategies For Succession Planning And Leadership Training Development For Nonprofit Organizations, Isaac C. Theus 2019 Walden University

Strategies For Succession Planning And Leadership Training Development For Nonprofit Organizations, Isaac C. Theus

Walden Dissertations and Doctoral Studies

Many leaders of nonprofit organizations (NPOs) lack strategies to replace leaders who leave the organization. An organization is in jeopardy of survival without an effective leadership development and succession planning strategy. The purpose of this single case study was to explore strategies NPO leaders use to develop future generations for leadership roles within the organization. Data were collected from face-to face semistructured interviews with 4 executives and 2 directors of a NPO in Texas and a review of documents including organization manuals, organizational charts, the employee handbook, and a management-in-training course. The human capital theory and succession theory were used …


Employees Expectation From Leaders' Ethics In Decision Making, Shirley Easter 2019 Walden University

Employees Expectation From Leaders' Ethics In Decision Making, Shirley Easter

Walden Dissertations and Doctoral Studies

The presence of unethical behavior continues to plague the global business community, however, and its impact in the finance industry is widely thought to be having an even more devastating impact than ever before. Scholarly literature provides little understanding of what drives ethical decision making, or the processes involved and a little evidence that ethical standards have been developed as part of leadership decision making training in finance. The purpose of this qualitative single case study was to explore the drivers and processes in the development of training that supports ethical choices that leaders make in their decision-making role within …


Instrumental Stakeholder Theory Makes Ethically Based Relationship Building Palatable To Managers Focused On The Bottom Line, Jeffrey S. Harrison, Will Felps, Thomas M. Jones 2019 University of Richmond

Instrumental Stakeholder Theory Makes Ethically Based Relationship Building Palatable To Managers Focused On The Bottom Line, Jeffrey S. Harrison, Will Felps, Thomas M. Jones

Management Faculty Publications

We appreciate the opportunity to engage in this dialogue with Weitzner and Deutsch (2019) to clarify the meaning and intent of some of the arguments found in our article, “How Applying Instrumental Stakeholder Theory Can Provide Sustainable Competitive Advantage” (Jones, Harrison, & Felps, 2018). We are grateful for the high praise from the authors regarding the rigor and logic of our applications of resource-based criteria to instrumental stakeholder theory (IST). We begin this response by highlighting a few areas of agreement, followed by some points where we disagree.


Stakeholder Theory, Robert A. Phillips, Jay B. Barney, R. Edward Freeman, Jeffrey S. Harrison 2019 University of Richmond

Stakeholder Theory, Robert A. Phillips, Jay B. Barney, R. Edward Freeman, Jeffrey S. Harrison

Management Faculty Publications

Though there is clearly a “family resemblance” to the work that is typically done under its bailiwick, stakeholder theory continues to resist precise circumscription. Like the organizations it attempts to understand, the boundaries of the theory remain contentious. While various attempts have been made to clearly define the parameters of stakeholder theory (i.e., Clarkson Center for Business Ethics, 1999; Donaldson & Preston, 1995; Freeman, et al., 2010; Jones & Wicks, 1999; Phillips, 2003; Phillips, Freeman & Wicks, 2003), none of these efforts has gained universal acceptance. The following, which combines ideas from a variety of well-known sources (Freeman, 1984; Freeman, …


Millennial Research On Fleek: Suggestions For Improving Generational Research Design, W. I. MacKenzie Jr., Robert F. Scherer 2019 Trinity University

Millennial Research On Fleek: Suggestions For Improving Generational Research Design, W. I. Mackenzie Jr., Robert F. Scherer

School of Business Faculty Research

This special issue will examine and embrace the uniqueness of millennials. We look at a number of issues related to this generational cohort, examining what makes them unique, challenging and even assets to those they come into contact with in their lives. In our opening article we discuss the unique attributes of millennials, provide researchers a framework for generational research best practices, and provide an overview of the articles featured in this special issue.


Refining Technology Threat Avoidance Theory, D. Carpenter, Diana K. Young, P. Barrett, A. J. McLeod 2019 Trinity University

Refining Technology Threat Avoidance Theory, D. Carpenter, Diana K. Young, P. Barrett, A. J. Mcleod

School of Business Faculty Research

Understanding individual threat avoidance motivation and behavior is a critical component in designing effective cyber security solutions for both users and organizations. Technology threat avoidance theory (TTAT) asserts that individuals’ perceptions regarding their susceptibility to and the resulting severity of technology threats influence their awareness of the threats, which, in turn, influences their motivation and behavior to avoid them. While TTAT provides cogently and logically explains individuals’ technology threat motivations and behaviors, empirical tests have produced equivocal results particularly in terms of the influence of susceptibility and severity on threat perceptions. Due to these inconsistencies in the threat calculus involving …


Millennials' National And Global Identities As Drivers Of Materialism And Consumer Ethnocentrism, Mario V. González Fuentes 2019 Trinity University

Millennials' National And Global Identities As Drivers Of Materialism And Consumer Ethnocentrism, Mario V. González Fuentes

School of Business Faculty Research

A major effect of globalization is one that occurs on the self-concept. This is especially the case for young consumers, and particularly for millennials. Despite this cohort’s idiosyncrasies, little attention has been paid to the study of their consumer identities, an important aspect of self-concept. The current research addresses this gap by examining the way millennial consumers’ global and national identities help explain two attitudinal outcomes associated with globalization: materialism and consumer ethnocentrism. Data were collected from millennials in two distinct socio-cultural contexts. A key finding suggests that distinct contexts (i.e., collectivist and ethnically homogeneous vs. individualistic and ethnically diverse) …


Leadership: A New Title, Ethan William Chandler Goffigon 2019 Whittier College

Leadership: A New Title, Ethan William Chandler Goffigon

Whittier Scholars Program

Through a method of digital storytelling and a modern day literature review, this project attempts to look at the notion of leadership and the effective versus non-effective personality and behavior traits associated with it. Through this evaluation of leadership, I will be utilizing my own experiences and reflecting on them to add an additional voice to each point addressed. Starting from when I was a child falling in love with superheroes to a young man who continues to learn from his every day life and his time in the past.


An Approach To Determining Customer Satisfaction In Traditional Serbian Restaurants, Florentin Smarandache, Dragisa Stanujkic, Darjan Karabasevic, Edmundas Kazimieras Zavadskas, F. Cavallaro 2019 University of New Mexico

An Approach To Determining Customer Satisfaction In Traditional Serbian Restaurants, Florentin Smarandache, Dragisa Stanujkic, Darjan Karabasevic, Edmundas Kazimieras Zavadskas, F. Cavallaro

Branch Mathematics and Statistics Faculty and Staff Publications

The aim of this paper is to make a proposal for an easy–to–use approach to the evaluation of customer satisfaction in restaurants. In order to provide a reliable way to collect respondents’ real attitudes, an approach based on the use of smaller number of evaluation criteria and interactive questionnaire created in a spreadsheet file is proposed in this paper, whereby an easy-to-understand and simple-touse procedure is proposed for determining weights of criteria. In addition to the said, the proposed approach applies the simplified SERVQUAL-based approach, for which reason a simplified version of the Weighted Sum Method based on the decision …


Social Cognitive Theory As A Framework For Understanding The Relationships Between Competition And Cooperation: A Three Essay Story Of Emerging Coopetition And Entrepreneurial Team Outcomes, Rebekah Gabrielle Swab 2019 University of Mississippi

Social Cognitive Theory As A Framework For Understanding The Relationships Between Competition And Cooperation: A Three Essay Story Of Emerging Coopetition And Entrepreneurial Team Outcomes, Rebekah Gabrielle Swab

Electronic Theses and Dissertations

Three essays explore the role social cognitive theory (SCT) plays in the interactions between competitive and cooperative traits, goal structures, and behaviors on simultaneous competition and cooperation, termed coopetition. Though the concept is advantageous and popular both in theoretical and practical terms, there are large gaps in the study of the phenomenon at the individual and collective level. In Essay One, I present a theoretical model for the emergence of collective competition, cooperation, and coopetition. Specifically, I propose collective coopetition as a meso level, compilation construct based on the individual characteristics of team members, their interactions, and the situational and …


The Impact Of Firm Characteristics On Speed Of Adjustment To Target Leverage: A Uk Study, James Fitzgerald, J. Ryan 2019 Technological University Dublin

The Impact Of Firm Characteristics On Speed Of Adjustment To Target Leverage: A Uk Study, James Fitzgerald, J. Ryan

Articles

Responding to the need to investigate heterogeneity in the speed of adjustment (SOA) to target leverage in a manner that reflects the fractional nature of leverage, we estimate SOA across sub-samples of UK firms using the Dynamic Panel Fractional (DPF) estimator. Using firm characteristics to identify firms subject to varying costs of deviation from and adjustment to target leverage, we find significant evidence of heterogeneity in the speeds at which UK firms adjust to target leverage. Our results show that small, high growth and low dividend paying firms adjust to target leverage faster than their large, low growth and high …


Cooking A Corporation Tax Controversy: Apple, Ireland And The Eu., Ciara Graham, Brendan O'Rourke 2019 Technological University Dublin

Cooking A Corporation Tax Controversy: Apple, Ireland And The Eu., Ciara Graham, Brendan O'Rourke

Articles

Given the centrality of corporations in distribution of income and wealth studies, discursive constructions of corporate taxation are essential to understanding the production of inequality. The focus of this study is an interview with Apple’s Chief Executive Tim Cook on the Irish state broadcaster, Raidió Teilifís Éireann’s (RTÉ) flagship news programme, Morning Ireland, following the ruling by the European Commission (EC) on the corporation tax arrangements between Apple Inc. and Ireland. Drawing on a Critical Discourse Analysis (CDA) approach, a frame analysis is provided. The significance and extent of the EC’s ruling has potential implications for corporation taxation policy, within …


An Investigation Of The Impact Of Nursing Support And The Financial Implications Associated With Cpap Adherence, Christine Brunnick 2019 School of Business, Cork Institute of Technology, Cork, Ireland

An Investigation Of The Impact Of Nursing Support And The Financial Implications Associated With Cpap Adherence, Christine Brunnick

Theses

The prevalence of Obstructive Sleep Apnea (OSA) is increasing. As the prevalence of OSA increases, as does the need for the condition to be treated effectively to reduce several risk factors which increase both mortality and morbidity rates. Continuous Positive Airway Pressure (CPAP) therapy is easily recognised as the most effective treatment for OSA. Despite the recognised benefits of CPAP therapy, adherence rates reported worldwide remain suboptimal. A transitional change within the Irish healthcare system means that private medical device companies will provide CPAP devices in specific contractual regions throughout Ireland. This change presents challenges and opportunities for policymakers. This …


Decarbonising The Automotive Industry: The Future For Irish Motorists., Robert Maher 2019 Department of Business, Cork Institute of Technology, Cork, Ireland

Decarbonising The Automotive Industry: The Future For Irish Motorists., Robert Maher

Theses

This research study is an examination of the current state of the Irish automotive industry, which is being reshaped by the imminent shift to electric vehicles. This transition is designed to assist in solving Ireland's air quality and environmental challenges in line with the worldwide move to combat climate change. The research topic of the decarbonisation of the automotive industry determined the research question: "Decarbonising the Automotive Industry: The Future for Irish Motorists". This inquiry focuses on private cars owned for social, pleasure and domestic use. Secondary research was completed to verify the most prevalent and current existing information. A …


Hitting The Bullseye: The Influence Of Technical Debt On The Accuracy Of Effort Estimation In Agile Projects, James Ball 2019 University of Mississippi

Hitting The Bullseye: The Influence Of Technical Debt On The Accuracy Of Effort Estimation In Agile Projects, James Ball

Electronic Theses and Dissertations

As firms rapidly develop solutions in order to increase revenue and market share, software development decisions considered to be temporary shortcuts and/or compromises may be implemented. These shortcuts represent “technical debt,” a metaphor which succinctly describes a software solution that should be “paid in full” or remediated in the future. Software architects and developers intend to resolve the “debt” in future product releases, but practitioners recognize that the challenge of always innovating may indefinitely postpone this remediation effort. Further, the accumulation of technical debt may have long term impact on the product’s maintainability by the software development teams and, consequently, …


Digital Commons powered by bepress