Urban Studies and Planning Commons^™

Deriving Statewide Freight Truck Flows From Global Positioning System (Gps) Data, Akbar Bakhshi Zanjani

USF Tampa Graduate Theses and Dissertations

An accelerated growth in the volume of freight shipped on Florida's highways has led to a significant increase in truck traffic, influencing traffic operations, safety, and the state of repair of highway infrastructure. Traffic congestion in turn has impeded the speed and reliability of freight movement on the highway system. Appropriate planning and decision making processes are necessary to address these issues. However, a main challenge in establishing such processes is the lack of adequate data on statewide freight movements. As traditional data sources on freight movement are either inadequate or no longer available, new sources of data must be …

The Effect Of Airport Servicescape Features On Traveler Anxiety And Enjoyment, Vanja Bogicevic

USF Tampa Graduate Theses and Dissertations

The physical attributes of the service setting are critical differentiators among service providers that significantly influence customers' emotional responses. Following the changes in the airport industry and addressing the gap in the existing research, this study aims to investigate the relationship between physical servicescape elements, emotional responses of enjoyment and anxiety and word-of-mouth in the context of airport environment.

This study was conducted in three phases. The first phase incorporated an EFA conducted on a pilot study sample of 174 respondents that proposed a six-factor structure of airport service environment. In the second phase of the study, a self-administered online …