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Full-Text Articles in Urban Studies and Planning
Output-Based Performance Measures For The North Carolina Office Of Waste Reduction, Sheila A. Martin, James R. Youngberg, Albert D. Bethke
Output-Based Performance Measures For The North Carolina Office Of Waste Reduction, Sheila A. Martin, James R. Youngberg, Albert D. Bethke
Institute of Portland Metropolitan Studies Publications
Research Triangle Institute (RTI) conducted this study to provide the foundation for implementing a results-based performance measurement system. RTI designed a system for NC OWR and similar state waste reduction outreach programs in EPA’s Region 4 that will collect, analyze, report, and maintain the output-based performance measures needed to manage the system, to monitor program scope and effectiveness, and to report to managers and key stakeholders on the program’s success in accomplishing its 0bjectives. Key questions we have addressed in this study include the following:
What is the current best practice for collecting and analyzing information about the effectiveness of …