Urban Studies and Planning Commons^™

Evaluation Of Information Resource Management: Measuring Change In A Federal Bureaucracy, Randolph D. Perrin

Dissertations and Theses

This is a case study of a federal bureaucracy and its Information Resource Management (IRM) organization. The Bonneville Power Administration (BPA), a federal power marketing agency and part of the Department of Energy, significantly impacts the western United States. BPA is responsible for developing electric power resources, transmission of electric resources. power conservation programs, and fish and wildlife programs. The focus of the study is the perception of the quality of information supplied to management, assuming that better information makes better decisions. The study uses a pre-experimental research design to evaluate the satisfaction executive and middle management with information they …