Urban Studies and Planning Commons^™

Applying An Equity Lens To Automated Payment Solutions For Public Transportation, Aaron Golub, John Macarthur, Anne Brown, Candace Brakewood

TREC Final Reports

Many transit agencies plan to automate their fare collection and limit the use of cash for payment, with the goals of improving boarding and data collection while lowering operating costs. Still, about 10% of adults in the United States lack a bank account or credit card, and many either rely on restrictive cell-phone data plans or don’t have access to internet or a smartphone, making it very challenging for these riders to ride. In light of these potential challenges, this project was developed by a group of transit agencies and consultants interested in the barriers faced by riders, and what …