Urban Studies and Planning Commons^™

The Effect Of Airport Servicescape Features On Traveler Anxiety And Enjoyment, Vanja Bogicevic

USF Tampa Graduate Theses and Dissertations

The physical attributes of the service setting are critical differentiators among service providers that significantly influence customers' emotional responses. Following the changes in the airport industry and addressing the gap in the existing research, this study aims to investigate the relationship between physical servicescape elements, emotional responses of enjoyment and anxiety and word-of-mouth in the context of airport environment.

This study was conducted in three phases. The first phase incorporated an EFA conducted on a pilot study sample of 174 respondents that proposed a six-factor structure of airport service environment. In the second phase of the study, a self-administered online …

Green Infrastructure Resource Directory, New England Environmental Finance Center

Sustainable Communities Capacity Building

Green infrastructure is an approach for managing stormwater that uses vegetation and soils to capture and treat rainwater where it falls. Unlike single-purpose gray infrastructure, green infrastructure realizes multiple benefits at once, including flood mitigation, improved water and air quality, community beautification, provision of recreational opportunities, and energy and cost savings. This resource directory is intended to help communities design, implement, fund, and monitor green infrastructure practices and programs. It was compiled by the Environmental Finance Center Network through the Capacity Building for Sustainable Communities program funded by U.S. Department of Housing and Urban Development and U.S. Environmental Protection Agency. …

Washington Park Main Street Plan, Benjamin Bergenholtz, Derek Dandurand, Valerie Fram, Tracy Jonsson, Kimberly Lindner, Carolyn Reid, D.J. Sevigny, Alexandra Skerry, Timothy Guimond, Brooke Kourafas, Elise Murphy, Matt Berry, Erik Butler, Kayla Nerone, Arnold Robinson, Jeremy Wells, Julie Coon, Joel Cooper

Historic Preservation

There is an immense variety of privately owned businesses. They will be stakeholders because their businesses are located there, but they will also be assets in themselves in drawing people to the area. There is basically everything anyone could possible want or need in this area. There are two gas stations, a Family Dollar, a liquor store, a few sit down restaurants, numerous places where one can get a quick bite to eat, a frame shop, a clothing store, a pawn shop, a store with fresh produce (which is hard to find in urban areas), a store that sells sports …

Slides: Innovative Best Practices For The Western Slope: Stormwater Management Solutions And Philosophy For The Oil And Gas Industry, Kyle N. Schildt

Best Practices for Community and Environmental Protection (October 14)

Presenter: Kyle N. Schildt, P.E., LT Environmental, Inc.

12 slides