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The Politics Of Service: Affectivity, Social Relations, And The Power Of Tipping In The Restaurant Industry, Jacqueline A. Ross

Dissertations, Theses, and Capstone Projects

The #MeToo movement and the growing spotlight on sexual harassment and misconduct has increasingly brought industries and individuals into the public eye. The restaurant industry is one such industry to receive this spotlight. While most of the coverage has stemmed from celebrities, the misconduct of celebrity chefs has been paralleled by the stories of servers and their customers. The NY Times published several articles on harassment in the restaurant industry and some specifically focusing on the abuses that tipped workers face. Often these workers were women. When asked about experiences of harassment, responses were often that servers felt that they …