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Steps Toward A Socio-Technical Categorization Scheme For Communication And Information Standards, Joann Brooks, Anne W. Rawls Jan 2012

Steps Toward A Socio-Technical Categorization Scheme For Communication And Information Standards, Joann Brooks, Anne W. Rawls

JoAnn M. Brooks

Socio-technical systems continue to grow larger and more complex, comprising increasingly significant portions of contemporary society. Yet systematic understanding of interrelationships between social and technological elements remains elusive, even as computers and information systems proliferate. In this paper, we draw on ethnomethodology to distinguish several different kinds of processes through which communication and information are constituted. We discuss the distinctive properties of each in an effort to develop systematic understanding of basic elements of socio-technical systems. In particular, we offer a basic categorization of communication and information standards, noting the constitutive importance of their accompanying social practices. Implications for theory …


Theorizing Embodied Communicative Organizing: Fleshing Out Genre With Goffman’S Situational View, Joann Brooks Jan 2011

Theorizing Embodied Communicative Organizing: Fleshing Out Genre With Goffman’S Situational View, Joann Brooks

JoAnn M. Brooks

No abstract provided.


Differences Between Human Oriented And Machine Oriented Information Standards: Implications For Design Of Enterprise-Scale Information Systems, Joann Brooks, David Mann Jan 2011

Differences Between Human Oriented And Machine Oriented Information Standards: Implications For Design Of Enterprise-Scale Information Systems, Joann Brooks, David Mann

JoAnn M. Brooks

Enterprise-scale information systems are deeply entwined with the networks of social practice that use and support them. Yet “interoperability” between information systems and social communities of practice is not always easily achieved, because these disparate types of entities operate according to different logics and respond differently to innovation processes. In this paper we identify differences between the types of information standards used in information systems and those commonly used within social communities of practice, terming the former “machine oriented standards” and the latter “human oriented standards.” We then provide a catalog of commonly used human oriented standards. We conclude by …


Understanding Virtuality: Contributions From Goffman’S "Frame Analysis", Joann Brooks Jan 2007

Understanding Virtuality: Contributions From Goffman’S "Frame Analysis", Joann Brooks

JoAnn M. Brooks

Virtual interactions are normally assumed to be separate and distinct from the “real world,” yet they are also situated within material reality. In this paper I propose that a situated approach to understanding virtuality can be developed through drawing from Goffman’s Frame Analysis (1974/1986). I explain how Goffman’s terminology and concepts afford a way of integrating the study of virtual interaction with the study of social interaction more generally. His frame analysis approach offers constructs useful for distinguishing virtual worlds from each other and from real worlds in a way that is consonant with perspectives on human-computer interaction. His language …