Other Sociology Commons^™

Who’S In Charge Here? Exercising Authority In The Organization-Volunteer Relationship, Patricia A. Groble

ETD Archive

One facet of being a volunteer is the freedom to choose one’s work and schedule. When this ability to choose conflicts with the organization’s need to ensure that volunteers’ work activities fulfill its mission, it creates tension between staff members and volunteers and presents a challenge to the organization’s ability to exercise authority over its volunteers.

Existing research on volunteerism studies volunteer engagement, motivations, and best practices for managing volunteers, as well as how volunteers can be considered a sustainable resource. The volunteer management literature pays little attention, however, to authority’s role in the relationship between organizations and their volunteers. …