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Full-Text Articles in Migration Studies
Covid, Immigrant Nonprofits, And Online Services: A Case Study Of An Esol Program In Queens, Sabrina Lara
Covid, Immigrant Nonprofits, And Online Services: A Case Study Of An Esol Program In Queens, Sabrina Lara
Dissertations, Theses, and Capstone Projects
The coronavirus pandemic has presented challenges to both the public and private spheres of life. For public facing staff in nonprofit organizations, there has been a need to adapt service delivery from in-person to online services. This transition has presented benefits and challenges for participants, especially immigrants who regularly depend on nonprofits for different service needs, as well as nonprofit staff. This case study examines the impact of the COVID-19 pandemic on Jacob A. Riis Neighborhood Settlement, an immigrant-serving nonprofit organization in Queens, New York, and it analyzes how they addressed the transition to fully online service delivery. This organization …