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Lingnan University

APIAS Working Paper 工作論文

Series

2001

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Full-Text Articles in Sociology

Quality Improvement Through Customer Satisfaction Benchmarking : Manual For Customer Satisfaction Surveys, Cheung Ming, Alfred Chan, K. H., Raymond Chan, Kwok Lit Tung, Kai Man Fung Jan 2001

Quality Improvement Through Customer Satisfaction Benchmarking : Manual For Customer Satisfaction Surveys, Cheung Ming, Alfred Chan, K. H., Raymond Chan, Kwok Lit Tung, Kai Man Fung

APIAS Working Paper 工作論文

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