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Burnout Among Child Protective Services Social Workers In Georgia, Lakeita Arrington-Judkins

Walden Dissertations and Doctoral Studies

CPS (child protective services) social workers are critical to the social service community. Due to the responsibilities of this role, CPS social workers encounter multiple stressors and high demands in the workplace. Burnout is prominent in the social service profession, specifically among CPS social workers. This qualitative action research study was conducted to explore CPS social workers’ experiences of burnout and organizational issues related to those burnout experiences. Maslach’s multidimensional theory on burnout was the theoretical framework. Data collection involved individual interviews facilitated online. The sample consisted of 8 experienced CPS social workers from the Georgia Department of Human Services. …