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Full-Text Articles in Social Work
Foster Children Customer Service Survey, Adam Berenson
Foster Children Customer Service Survey, Adam Berenson
Theses Digitization Project
The purpose of this project was to develop a customer service survey to be used by child welfare agencies to improve both ongoing social work practice and training of new social workers. Two organizations in Southern California under contract with Children and Family Services (CFS) to serve former foster youth were contacted to recruit volunteers for the focus groups. Two focus groups of former foster youth were convened to discuss their experiences in foster care. The purpose of the survey is to elicit from child clients specific feelings and thoughts about the services they receive from the agency with emphasis …
Characteristics And Case Outcomes Of Families That Participate In Team Decision Making, Veronica Mendez Lopez
Characteristics And Case Outcomes Of Families That Participate In Team Decision Making, Veronica Mendez Lopez
Theses Digitization Project
The purpose of this study was to identify the demographics, case characteristics, and outcomes of families that participate in Team Decision Making (TDM) within the Riverside County Department of Public Social Services, Children's Services Division. The study used secondary data from Riverside County Child Welfare System/Case Management System (CWS/CMS) and Efforts to Outcomes (ETO) databases. Data was collected from 2253 families that first entered CWS and participated in TDM between the years 2008-2012.