Social Work Commons^™

Social Work Supervision Education: Pennsylvania Social Workers Reflect On Education And Supervisory Competence, Morgan Ann Daugherty

Social Work Doctoral Dissertations

Supervision is an essential component of social work education and ongoing professional development for those employed at all levels of practice, having been identified as a protective factor against compassion fatigue, burnout, and secondary trauma. Supervision education encompasses the direct training of students in how to be a supervisor to include knowledge, skills, and abilities of effective application. Supervision education is taught via multiple methods such as supervision education courses, supervision education embedded into the curriculum, post-degree certificate programs, continuing education coursework, including field educator training and on-the-job training. With vague competency expectations outlined by the Council on Social Work …

Supporting Virtual Supervision As Part Of A Hybrid Workforce, Quality Improvement Center For Workforce Development

QIC-Tips

More and more public child welfare agencies offer the opportunity to work in a hybrid environment, combining remote work with in-office work. This has raised questions among supervisors about how best to manage a remote workforce. Since research on virtual supervision is fairly limited relative to the popularity of remote work, studies are needed to understand the ways and conditions that influence effectiveness. Available research on remote work indicates that it is moderately associated with greater perceived autonomy and modestly associated with better supervisor relationships, performance, and job satisfaction. It was also modestly associated with decreased role stress and turnover …

How Can Supervisors Support New Employees?, Quality Improvement Center For Workforce Development

QIC-Tips

When the Quality Improvement Center for Workforce Development (QIC-WD) recently asked public child welfare agency staff and leaders about their concerns related to improving the workforce, one of the questions was, “How do we support new employees?” This QIC-Tip aims to answer this question with research-informed recommendations and practical advice from the field.

The process by which newcomers make the transition from being organizational outsiders to being insiders is known as onboarding, or organizational socialization (Bauer et al., 2007). The overall goal of onboarding is to facilitate newcomer adjustment, meaning that new employees understand the key tasks of …

Strategies Anti-Racist Supervisors Use To Disrupt Racism In Social Work Practice, Sarah Ross Bussey

Dissertations, Theses, and Capstone Projects

Addressing racism and bias within social work practice is crucial, given the social justice mandate of the profession and the profession’s history of complicity in oppressive policies. In a time of increased social division, overt bigotry, and pervasive structural violence, social workers have an opportunity to lead the helping professions in meaningful social transformation. Social work supervisors play a central role in developing and guiding ethical social work practice. Yet, little empirically driven scholarship exists providing supervisors with strategies for disrupting racism and bias in the practice of their supervisees. This exploratory qualitative study employs a grounded theory approach to …

Spring 2022 Training For Licensure Supervision, Andrea Reynolds

Title III Professional Development Reports

The 2022 Spring Training for Licensure Supervision was held virtually over four, four-hour sessions. This training sought to educate on six domains: supervisory relationship and process, supervision of supervisee’s practices, professional relationships, self-care, evaluation, and lifelong learning professional responsibility. There were twenty-six participants from across the state of Missouri, all of whom are Licensed Clinical Social Workers seeking to become licensure supervisors. The training highlighted the need for more qualified licensure supervisors in the state of Missouri. Many participants also expressed their desire to further connect with other licensure supervisors within the state.

Supervision In A Virtual Workplace, Cynthia Parry

QIC-Takes

Some agencies have increased their use of telework due to office closures, a desire to decrease their carbon footprint, or because of the pandemic. This can add stress on supervisors as they have to manage staff virtually. Remote supervision requires changes in communication (both styles and tools) which can result in staff feeling micromanaged or neglected. Navigating these and other issues have been difficult for many child welfare agencies. The QIC-WD sites, like other child welfare agencies around the country, pivoted to virtual supervision quickly due to the pandemic. Most supervisors were unprepared for managing a virtual workforce and are …

Professional Social Work Supervision: The Relationship With Social Worker Retention And Self-Efficacy, Leesha Sh'rae Moore

Walden Dissertations and Doctoral Studies

Licensed social workers offer services including mental health, case management, hospice and palliative care, and community-based support services. However, research is limited regarding dynamics that promote social worker retention and continuous social service provision. Using self-efficacy theory, this study intended to examine relationships between supervision satisfaction, supervisor characteristics, employee self-efficacy, and retention among licensed social workers. This study was based on secondary data analysis and involved using a cross-sectional correlational survey design. Secondary data were retrieved from the National Association of Social Work Center for Workforce Studies. Licensed social workers were asked questions involving their satisfaction with supervision received, profession …

Influence Of Clinical Supervision On Licensed Clinical Social Workers’ Confidence In Implementing Trauma-Focused Cognitive Behavioral Therapy, Jamie Rebecca Leigh

Walden Dissertations and Doctoral Studies

Licensed clinical social workers (LCSWs) require clinical supervision when they are new to the field or new to a treatment method. The supervision is meant to guide the LCSWs as they learn new skills and build confidence. The purpose of this basic qualitative study was to understand how LCSWs described the impact clinical supervision had on their confidence in implementing trauma-focused cognitive behavioral therapy (TF-CBT) with youths in a North Carolina intensive in-home program. Social cognitive theory was the framework for this study. Semistructured interviews were completed with 10 participants. Thematic coding was used to identify themes. All participants reported …

The Impact Of Agency Culture On A Supervisor's Modeling Of Self-Care To Social Workers, Lacey Maxwell Godsby

Walden Dissertations and Doctoral Studies

Supervision is a field standard in which experienced social workers assist other social workers by modeling practical skills and teaching self-care standards. However, an agency's culture has the potential to negatively affect a supervisor’s ability to model self-care to social workers in a mental health setting, which can in turn increase the risk of burnout and the potential for harm to the agency including decreased employee retention, decreased employee satisfaction, and lower quality client care. The purpose of this project was to explore how agency culture affected a supervisor’s ability to model necessary self-care techniques to social work professionals. Another …

Abusive Supervision, Megan Paul

Umbrella Summaries

What is abusive supervision? Abusive supervision refers to “subordinates' perceptions of the extent to which supervisors engage in the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact” (Tepper, 2000, p. 178). Abusive supervision is most commonly measured using 15 items that describe abusive behaviors, and subordinates rate the frequency with which the supervisor engages in each behavior. Examples include “Ridicules me,” “Puts me down in front of others,” “Blames me to save himself/herself embarrassment,” and “Breaks promises he/she makes” (Tepper, 2000). Thus, subordinates do not judge whether they feel abused or consider their supervisors’ behavior abusive; they …

The Exploration Of Clinical Supervision For Substance Abuse Social Workers In Bermuda, Steva Aria Bean

Walden Dissertations and Doctoral Studies

As specialists who bridge the gap between the social work and substance abuse treatment fields, substance abuse social workers are expected to develop themselves as social workers by designation, substance abuse counselors by occupation, and deliver competent therapeutic services that align both professions seamlessly. As documented in the National Association of Social Workers Code of Ethics, their support in achieving this feat is clinical supervision. Despite this documentation, a review of the social work literature revealed an absence of information on clinical supervision between the social work and substance abuse fields, their supervisory alliance, and outcomes. Accordingly, this project was …

Perspectives On Multi-Intervention, Multi-Design Evaluation For The Child Welfare Workforce, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD is working with eight sites and the Children’s Bureau in a participatory fashion (Fetterman, 2014) to implement utilization-focused (Alkin & Vo, 2017; Patton, 2008) site-specific and cross-site evaluation strategies. The goal of this research is to build knowledge of interventions to improve child welfare workforce retention, and ultimately outcomes for children and families. A complex systems approach (Westhorp, 2012) is being taken to identify how factors such as organizational structures and culture, staff workload, supervision, and caseworker values influence outcomes, including safety and permanency of children. The QIC-WD team has extensive experience conducting rigorous evaluations within and across …

Caseworker Turnover: Why Do Child Welfare Caseworkers Want To Leave Their Jobs And What Makes Them Stay?, Bonnie C. Marsh

Social Work Doctoral Dissertations

ABSTRACT

When the Commonwealth of Pennsylvania revised its child protective services law (CPSL) in 2014 in response to highly publicized child abuse incidents, the impact on public child welfare agencies was often negative. The child welfare system faced increased referrals without enough staff to handle the workload and numerous caseworkers began to leave their jobs. Caseworker turnover has a negative impact on children and families because excessive workloads dilutes the quality of services clients receive. Turnover may have lifelong implications for children in the child welfare system, such as delaying family reunifications, adoptions, or other permanency options. Changes in the …

Understanding Effective Supervision And The Relationship Between Supervision Effectiveness And Education, Rachel S. Bernini

Social Work Doctoral Dissertations

Supervision is a function at the core of the social work profession. The goal of social work supervision is to provide practitioners with the needed support, oversight, and education so that practitioners can ultimately render efficient and effective services. Despite positive outcomes, little is empirically known about effective supervision and its relationship with educational background. Recognizing the lack of empirical evidence regarding effective supervision practices within the social work profession, this study examined the delivery of supervision within a large Pennsylvania human service organization delivering fee for service case management. Using the MCSS-26©, supervisees rated their experiences of supervision; then …

Meaning-Centered Supervision: A Structured Self-Reflection Model To Reconnect With Personal And Professional Meaning In Palliative Care Work, Rebecca Cammy, Msw, Lcsw

Department of Medical Oncology Posters

Meaning-centered supervision explores participant’s sense of meaning of past, present, and future personal and professional experiences. The series aims to reintegrate selfreflection into clinical practice through experiential exercises, homework journaling, and group discussion. Social workers develop a narrative around themes of professional attitude, living and creating work life, and connections with the social work profession. The goal is to help palliative care social workers create a sense meaning and purpose in their work as they develop their personal and professional identities. Additionally, the hope is to support supervisees through any concerns of burnout and compassion fatigue.

Social Work Supervisors As Gatekeepers, Camielle Call

Walden Dissertations and Doctoral Studies

Abstract

Supervision in social work is a long-held tradition chiefly regarding completing required supervisory hours for clinical licensing by state licensing boards. Social work supervision is a process wherein supervisors provide oversight to new social workers through supporting, managing, developing, and evaluating their work. The purpose of this qualitative study was to gain an understanding of how supervision is conducted and how social work supervisors view their position as gatekeepers to the profession. Using an interpretivism framework, in the context of the vital nature of supervision, symbolic interactionism was used to look at the reactions of social work supervisors and …

Institutional Racism In Child Welfare Organizations And Supervisory Support : A Mixed Methods Study, Sreyashi Chakravarty

Legacy Theses & Dissertations (2009 - 2024)

The presence of racism within an organization is a threat to its overall health and working because it directly affects the well-being and morale of the employees. More specifically, previous studies have shown that racial and ethnic minority workers face discrimination related to lack of representation in higher positions, exclusion from decision-making bodies as well as discrimination from co-workers, and supervisors. Grounded in the Leader-Member Exchange Theory, this mixed-methods research revisits this problem by identifying previously unknown manifestations and predictors of workplace racism in child welfare agencies. The following research questions were developed: 1) What are the experiences of discrimination, …

Retention Of Child Welfare Caseworkers: The Wisdom Of Supervisors, Austin G. Griffiths, Patricia Desrosiers, Jay Gabbard, David Royse, Kristine Piescher

Social Work Faculty Publications

Child welfare supervisors have a unique vantage point, leading local service delivery efforts while representing a larger organizational bureaucracy. They also play a key role in workforce stability, as high caseworker turnover remains a real problem that affects clients, communities, and agency budgets. Using a qualitative thematic content analysis to analyze data collected from a sample of public child welfare supervisors in a southern state (n=117), findings from this study provide suggestions for systematically addressing workforce turnover through the unique perspective of the child welfare supervisor. Supervisors made recommendations to improve agency infrastructure, organizational climate, and organizational culture as areas …

A Study Of The Effect On Organizational Factors On Job Satisfaction Of Geriatric Practitioners Between Millennials And Older Generations, Peter (Minsuk) Jang

Electronic Theses and Dissertations

The purpose of this paper is to recognize and improve the understanding of social workers’ job satisfaction in the geriatric area. Low job satisfaction makes social workers want to move their field and change their career. The research is the conceptual model of the moderating effect of patient engagement. The hypothesis is that the organizational factors of this model (climate, workplace, pay, supervision) lead to low job satisfaction for social workers and the generation gap between Millennials and older generations will result in different job satisfaction. The assumption was that among the factors (climate, workplace, pay, supervision), salary has the …

The Impacts Of Supervision On Social Workers Who Experience Client Suicidal Behavior, Chelse Paulzine

Master of Social Work Clinical Research Papers

The impacts of supervision on social workers who experience client suicidal behavior is outlined in this research, as well as recommendations for social workers, social work supervisors and agencies now to create a more effective supervisory experience in the event of a client suicide attempt or completion. This qualitative research study surveyed 64 social workers who either identified as a Licensed Social Worker, Licensed Graduate Social Worker or Licensed Independent Clinical Social Worker to explore social workers experiences in supervision after they experienced a client suicide attempt or completion. The themes that arose in the research included: positive feelings experienced …

Graduates’ Expectations And Experience Of Social Care Work: Strengths And Abilities Being Nurtured?, Fiona Mcsweeney

Other Resources

This paper reports on the views of social care graduates with regard to their expectations of the workplace and subsequent experiences as newly qualified practitioners in the workforce.

Two semi-structured interviews were conducted with the same participants. The first was at the end of their final year in college (n=17) and the second nine to twelve months later when they were in employment (n=14). Findings indicate that participants, while apprehensive, felt ready for the workforce. Similarly graduating students held fears about transitioning to the workplace particularly in relation to increased practice accountability but as workers participants reported themselves as coping …

Working With Trauma : A Qualitative And Retrospective Exploration Of The Experiences Of Clinicians Who Work With Trauma, Allyson Rebecca Lent

Theses, Dissertations, and Projects

The current study explored the gap in understanding the experiences of clinicians who work with trauma given the interesting intersection of high prevalence of trauma and demonstrated lack of training in working with trauma survivors. To this end, this qualitative and exploratory study sought to gain a retrospective understanding of clinicians’ training and career experiences in an effort to glean what has worked well in preparing skilled clinicians to work with trauma. Findings confirmed that clinicians do not feel prepared to do trauma work upon graduating from their degree programs and that they must seek out training opportunities in order …

Exploring Shame Within The Supervisory Relationship, Kendra Holloway

Master of Social Work Clinical Research Papers

The importance for supervisors to approach shame in their supervisees is outlined in the research, as well as methods that supervisors can utilize to promote shame resiliency in supervisees. The purpose of this study was to gain knowledge about shame within the supervisory relationship from a social work perspective, as this topic has been primarily examined through the field of psychology. This qualitative study of five LICSW supervisors served to educate the social work community, both supervisors and supervisees, about the concept of shame in supervision and the perceived best ways of approaching it. The findings formed into seven themes …

An Exploration Of Home-Based Therapists’ Supervisory Experiences: A Phenomenological Inquiry, Cherre Camper

Department of Family Therapy Dissertations and Applied Clinical Projects

In-home family therapy has become one of the most common options of treatment for providing services to families who do not typically utilize a private clinic (Lawson, 2005; Reiter, 2000; Yorgason, McWey, & Felts, 2005). Researchers have given some attention to the topic of home-based therapy and to general supervision, but little attention has focused on the actual supervision experiences of home-based therapy providers. This phenomenological study explored the supervision experiences of seven past and current in-home therapists: marriage and family therapists (MFTs) and social workers (MSWs). Semi-structured interviews were conducted with the participants, and data was analyzed to develop …

Social Work Professional Ethics, As Affected By The Concept Of The Wounded Healer : An Investigation Into The Gatekeeping Practice Of Clinical Social Work Supervision, Cristina B. Bloom

Theses, Dissertations, and Projects

The objective of this exploratory qualitative study was to assess how the field of social work currently maintains and preserves professional social work ethics in the clinical practice field. This study sought to understand how, in a field where the self is one of the main tools utilized, the field ensures that the practitioner’s self is fit to practice and to do so ethically. This is of particular significance in a field that research indicates that high percentages of people are attracted to because of challenging personal life experiences (Lackie, 1982; Marsh, 1988; Vincent, 1996). More specifically, this study centered …

Use Of Supervision For Catholics Social Workers, Geoffrey Bornhoft

Master of Social Work Clinical Research Papers

The importance of supervision for social workers is demonstrated in research and the importance of strong Catholic formation is crucial to the Church and her mission. This study aims to investigate Catholic social workers’ perceptions on the use of Catholic supervision and social work supervision to work through ethical dilemmas. Five social workers and one marriage and family therapist were interviewed for this study. They were interviewed in regards to what Catholic supervision looks like, what does social work supervision look like, and how do they work through an ethical dilemma using both perspectives. The major themes from the study …

How Does Education And Experience Impact Therapist Self-Disclosure Among Clinical Social Workers?, Ashley J. Grahek

Master of Social Work Clinical Research Papers

This mixed methods study asks clinical social workers about their experience with therapist self-disclosure. Clinical social workers (n=86) completed an online survey asking them about their understanding and use of self-disclosure, their comfort and competence in using self-disclosure, their experience and education regarding self-disclosure, and how education, licensure, training, and supervision might be strengthened or expanded to address the use of self-disclosure in clinical practice. Findings suggested that clinical social workers are comfortable and confident in their use of therapist self-disclosure. The majority of respondents believed education, training, and supervision could be strengthened or expanded to better address the use …

Secondary Trauma: Agency Support As A Protective Factor, Natalie J. . Oleson

Master of Social Work Clinical Research Papers

Secondary trauma is something that any clinician could experience if they work with clients who have a trauma history. This is where the clinician exhibits symptoms of Posttraumatic Stress Disorder by hearing about the details of a client’s trauma. There has been much research done on possible protective and predictive factors for secondary trauma. One of these protective factors is receiving supervision. Supervision is time spent with a clinician’s supervisor to debrief about clients, talk about work in general, receive feedback from documentation and client interactions, and receive psychoeducation from the supervisor about relevant client issues. It is the debriefing …

Social Workers’ Perceptions Of Professional Boundaries Within Residential Mental Health Treatment Settings, Carmen E. Tomaš

Master of Social Work Clinical Research Papers

The beliefs about how to ethically treat those with mental illness have fluctuated considerably throughout the centuries in the United States. As a part of the community mental health movement, some mental health treatment is now provided in residential settings. The purpose of this study is to gain further understanding of social workers’ practice of professional boundaries within this specific mental health treatment modality. Using a qualitative design, six Licensed Independent Clinical Social Workers (LICSWs) employed within Minnesota Intensive Residential Treatment Services (IRTS) facilities were interviewed. Data were analyzed using inductive grounded theory and open coding which revealed the findings …

Ethical Guidelines For Social Work Supervisors In Rural Settings, Elizabeth T. Blue, Ann M. Kutzler, Suzanne Macron-Fuller

Contemporary Rural Social Work Journal

Little research literature exists integrating ethics, supervision, and rural/small community practice. This paper reports results of a study conducted by a joint student-faculty team. The study engaged supervisors in rural and small communities in two Midwestern states in semi-structured interviews. Interview data were then used to develop guidelines for BSW students about what constitutes ethical supervisory practice in rural environments.