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Public Affairs, Public Policy and Public Administration

Western Michigan University

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Full-Text Articles in Social Work

Paperwork First, Not Work First: How Caseworkers Use Paperwork To Feel Effective, Tifany Taylor Mar 2013

Paperwork First, Not Work First: How Caseworkers Use Paperwork To Feel Effective, Tifany Taylor

The Journal of Sociology & Social Welfare

A great deal of research has explored welfare agency caseworkers, especially how they use discretion. Paperwork in county welfare bureaucracies, however, is often taken-for-granted by caseworkers and researchers studying welfare. In this case study of a county welfare program in rural North Carolina, I focus on how caseworkers use paperwork through document analysis, interviews, and observation data. My findings illustrate caseworkers spend far more time on paperwork than they actually spend assisting program participants find employment. Finally, I show how caseworkers use paperwork to feel effective in a job that offers little to help clients move from welfare to work.


Lost In Appalachia: The Unexpected Impact Of Welfare Reform On Older Women In Rural Communities, Debra A. Henderson, Ann R. Tickamyer Sep 2008

Lost In Appalachia: The Unexpected Impact Of Welfare Reform On Older Women In Rural Communities, Debra A. Henderson, Ann R. Tickamyer

The Journal of Sociology & Social Welfare

A primary goal of welfare reform was to overcome welfare dependency through the promotion of work and the setting of lifetime limits. While atf irst blush thisg oal may have appearedr easonablef or young recipients, it does not address the needs of older recipients, particularly women. Based on in-depth interviews with welfare recipients in four impoverished rural Appalachian counties over a four year time span (1999-2001; 2004), this paper evaluates the experiences of older women as they confront the changes brought on by welfare reform legislation. Findings suggest that impoverished older women in isolated rural communities experience multiple crises as …