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Caseworker Turnover In Foster Care Services: Problem Or Symptom? A System Dynamics Approach, Marian Joan Stahlschmidt

Arts & Sciences Electronic Theses and Dissertations

Problem: Child welfare (CW) caseworkers perform a crucial role in our society--ensuring the safety, permanency, and well-being of one of our most vulnerable populations, victims of child maltreatment. Yet, since its inception in the early 20th century, CW, including foster care services, has been plagued by high turnover rates that have been associated with delayed permanency and recurrent maltreatment. This dissertation aimed to develop a dynamic hypothesis about the system structure that produces turnover in foster care services, to create a formal system dynamics simulation model representing the problem, to develop an intervention to reduce the problem, and to test …