Social Work Commons^™

Practice-Based Qualitative Research: Participant Experiences Of Walk-In Counselling And Traditional Counselling, Cheryl-Anne Cait, Michelle J. Skop, Jocelyn Booton, Carol Stalker, Susan Horton, Manuel Riemer

Lyle S. Hallman Social Work Faculty Publications

Walk-in single session counselling is becoming a more widely used model for delivering mental health services across Ontario. This paper reports findings from the qualitative phase of a mixed method study, exploring the experiences of those attending walk-in counselling (WIC) model compared to the traditional service delivery model employing a wait list. We used a comparative case study design for the qualitative phase. Findings reveal that participant outcomes of the walk-in counselling model is influenced by accessibility, how a participant makes sense of the service, and the degree to which a participant is motivated and able to engage in counselling. …

A Comparison Of Walk-In Counselling And The Wait List Model For Delivering Counselling Services, Carol Stalker, Manuel Riemer, Cheryl-Anne Cait, Susan Horton, Jocelyn Booton, Leslie Josling, Joanna Bedggood, Margaret Zaczek

Lyle S. Hallman Social Work Faculty Publications

Background: Walk-in counselling has been used to reduce wait times but there are few controlled studies to compare outcomes between walk-in and the traditional model of service delivery.

Aims: To compare change in psychological distress by clients receiving services from two models of service delivery, a walk-in counselling model and a traditional counselling model involving a wait list

Method: Mixed methods sequential explanatory design including quantitative comparison of groups with one pre-test and two follow ups, and qualitative analysis of interviews with a subsample. 524 participants 16 years and older were recruited from two Family Counselling Agencies; the General Health …