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Full-Text Articles in Social Work
An Examination Of The Relationships Between Value Conflict, Quality Of Worklife, Job Satisfaction And Job Retention Among Employees Working In Urban And Rural County Human Service Departments In The State Of Ohio, Laurie Gracheck White
Doctoral Dissertations
Public human service settings are highly bureaucratic organizations with tight centralization of policy decision-making. They can be inhospitable places for conducting professional work and most appropriate for performing routine tasks based on standardized procedures. Against this backdrop of control, human service workers are asked to respond to the unique and unpredictable problems of people struggling unsuccessfully in society. The inconsistency between work structure and professional responsibility can generate value conflict for public human service employees. There are conflicts of loyalty to employers, laws, clients, colleagues, funding sources, regulations, and the community at large. These conflicts can have profound implication for …
A Formative Evaluation Of An Empathy Training Model, Beverly Mckee
A Formative Evaluation Of An Empathy Training Model, Beverly Mckee
Doctoral Dissertations
Statement of the Problem: No specific, short term model of empathy has been developed and tested with the general adult population even though researchers have established a link between empathic skills and the art of helping and caring for others. Additionally, as a major component of "emotional intelligence," it is argued that empathy enhances successful living in general (Gibbs, 1995). A large body of research suggests that more empathic people tend to engage in more altruistic behaviors, are less aggressive, are more affiliative, score higher on measures of moral judgement, and are more pleasant to be around (Mehrabian, Young, and …