Social Work Commons^™

Systems Thinking Iceberg: Diving Beneath The Surface In Education Systems, Ebuwa I. Evbuoma, Min Hu, Allie Farrell, William Liem, Ellis Ballard

Social System Design Lab

The iceberg is a classic metaphor that is applied to many disciplines beyond systems thinking. The metaphor describes a situation in which what you see (the tip of the iceberg) is only a small portion of what you can’t see (a large, hidden mass of ice below the surface). In systems thinking, we use the iceberg metaphor to think about what is “under the surface” driving the individual events that we see: (1) Patterns of events over time, (2) System Structure that give rise to these patterns and, (3) Beliefs, Mindsets and Goals that inform the design of system structures. …

System Archetypes, Mikayla Branz, Allie Farrell, Min Hu, William Liem, Ellis Ballard

Social System Design Lab

K-12 education presents an incredibly complex system that makes solving problems challenging.

Often, we implement changes with the best of intentions, only to see problems get worse rather than better. Many of the structures that cause these patterns can be found all around us - in schools, in businesses, in non-profit organizations, in health systems, and in communities. By learning about these common structures or system archetypes, we can start to identify and anticipate them.

The purpose of this brief is to describe how education stakeholders can use system archetypes as a tool for recognizing, anticipating, and addressing the system …

Framing Dynamic Problems, Ebuwa I. Evbuoma, Allie Farrell, Min Hu, William Liem, Ellis Ballard

Social System Design Lab

No abstract provided.

Characteristics Of Complex Problems, Allie Farrell, Min Hu, Ebuwa I. Evbuoma, William Liem, Ellis Ballard

Social System Design Lab

Many of the social challenges we care about feel like messy, wicked knots (or a pile of tangled headphones). When we pull on a thread in one place, we create new, tighter knots elsewhere. The messy nature of these challenges is due to, among other things, their complexity. Understanding key features of complex problems helps us understand why problems in education can be especially resistant to change. The purpose of this brief is to share (some) characteristics of complex problems, and introduce system dynamics as a set of tools for managing this complexity.

Mental Models, Lucy Chin, Allie Farrell, Min Hu, William Liem, Ellis Ballard

Social System Design Lab

A central principle of the systems thinking perspective is that system structures are supported and held in place by our underlying beliefs, mindsets, and goals (See Brief 1.01 - Systems Thinking Iceberg). Therefore, in order to transform and redesign systems we must also transform our mindsets. The purpose of this brief is to introduce the concept of mental models, and to discuss how system dynamics tools can be used to elicit, negotiate, and transform them.

Understanding Systems From A Feedback Perspective, Allie Farrell, Min Hu, Lucy Chin, Ebuwa I. Evbuoma, William Liem, Ellis Ballard

Social System Design Lab

Systems perspectives encourage us to see the world as an interconnected system of causal relationships. A fundamental idea of system dynamics perspective the focus on feedback thinking – looking at cause and effect as not just moving in one direction. The purpose of this brief is to introduce the concept of feedback thinking through the lens of challenges in K-12 education, and present Causal Loop Diagrams as tools to describe feedback relationships between components of a system

Accumulations, Mikayla Branz, Allie Farrell, Min Hu, William Liem, Ellis Ballard

Social System Design Lab

There are several features of complex systems that make creating change in K-12 education difficult, including: delays between the intervention and outcome, unexpected or confusing responses to interventions, and differences in how individuals and groups experience the same systems. The concept of “accumulation” provides important insight into how misperceptions, delays, and counter-intuitive system responses occur in education change efforts. Stock [BE1] and Flow Diagrams are visual tools to identify and visually describe key accumulations in the systems and facilitate conversations to understand systems better.

The purpose of this brief is to describe how the concept of accumulation can help us …