Social Work Commons^™

Serving The Voiceless: Analyzing Local Organizations For Immigrant Empowerment, Daniel Kabithe, Acia Diallo, Kiya Demps, Chance Brown, Aliyah Whitfield

Undergraduate Research Events

This research project delves into the landscape of community organizations that serve the immigrant population in Louisville, Kentucky, focusing on 6 key entities: La Casita Center, Kentucky Refugee Ministries, Catholic Charities of Louisville, English Conversation Club, Backside Learning Center, and American Community Center. Through a combination of interviews, phone calls and research, we discovered the roles, missions, and offered services by each organization. Through these methods, we identified some of the critical needs within the immigrant community and examined how these organizations address them. Additionally, we discovered that not only did our research highlight the importance of the services provided, …

Organizational Needs Assessmen: Kinkel Center, Katie Leeker

Organizational Needs Assessments

As the national population of students in need of academic accommodations continues to rise, the Kinkel Center at Fontbonne University will need to work to support and meet the different needs of many students. We conducted a Community Needs Assessment to better understand what academic support the Fontbonne community needs and to learn more about the resources that are currently in place to meet these needs.

The questions asked by the community assessment:

1. What are the academic needs of the Fontbonne Community?

2. How is the Kinkel Center meeting the needs of the Fontbonne Community?

3. Does the Kinkel …

Organizational Needs Assessment: Department Of Student Affairs, Keena Cross

Organizational Needs Assessments

This project is assessing student needs and provision of those needs by Fontbonne University.

The goals of the community needs assessment are:

1. Identify barriers of the university to assist the needs of students.

2. Identify access of services for students.

3. Identify student satisfaction of services provided by the university.

The Student Affairs department of Fontbonne University does case management for attending students. Services provided by the student affairs department help to ensure the success of students. Students are most likely to be successful when their basic needs are met. Basic needs such as food, shelter, and water are …

Organizational Needs Assessment: Technical Report, Jo Runke

Organizational Needs Assessments

The DEIB department at Fontbonne was created in June 2022 and is a branch off Multicultural Affairs (MCA). Deanna Williams is the only staff member in the department. The role that Deanna Williams has is to, “produce programs and different workshop opportunities for faculty/staff to learn more about issues surrounding DEIB”. Social Work students at Fontbonne recognized the need to conduct a Needs Assessment to evaluate how needs related to DEIB are being met on campus and if the department involved with DEIB has the resources needed.

The goals of the assessment:

1. Identify the resources needed for the DEIB …

Spotlight On Research. Leveraging Data To Deliver Quality Employment Services:, Alberto Migliore

All Institute for Community Inclusion Publications

Ensuring that job seekers with disabilities receive high-quality supported and customized employment services is key for increasing their chances of achieving their career goals. This paper describes the findings from piloting ES-Coach with nine employment programs in Minnesota and Massachusetts. ES-Coach is a tool designed to help teams of employment consultants visualize their employment support practices and leverage that information to reflect, set goals, and take action for continuous quality improvement.

The Association Of Afterschool Programs' Organizational Characteristics, Program Instructional Quality, And Developmental Outcomes., Jason B. Pittman

FIU Electronic Theses and Dissertations

After-school programs (ASPs) are institutions that impact the development of millions of children in the United States. Although the ASP literature is extensive, research related to organizational characteristics, quality, and developmental outcomes is limited. The purpose of this research is to understand the association between organizational characteristics of ASPs, instructional quality within ASPs, and developmental outcomes (i.e., reading, fitness, and social emotion learning [SEL]) for children attending ASPs.

The study utilized a quasi-experimental longitudinal design with secondary data analysis. This study used 2018-2019 school year data from The Children’s Trust, a government organization of Miami-Dade County that funds programs for …

Supporting Employment Consultants In Their Work With Job Seekers, Alberto Migliore

All Institute for Community Inclusion Publications

This is a summary of the article "Supporting employment consultants in their work with job seekers: A longitudinal study" published in the Journal of Vocational Rehabilitation. The article highlights an urgent need for policy, practice, and research to identify and remove the roadblocks that prevent employment consultants from investing more of their time in core activities that lead to hiring.

Service Provider Promising Practice: Using Mobile Communication Technology At Seec, Oliver Lyons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

SEEC (Seeking Equality, Empowerment, and Community) is a Maryland-based provider of employment, community living, and community development supports to people with intellectual and developmental disabilities (IDD). Originally established in 1987, SEEC started converting from facility-based to exclusively community-based supports in 2005, and closed down its center-based program completely in 2009. Currently, all of SEEC’s supports are individualized and community-based, in keeping with the organization’s mission “to support people with intellectual and developmental disabilities to direct their lives with dignity, choice, authority, and responsibility.” SEEC provides supports to over 200 people with IDD throughout Montgomery County and the District of Columbia. …

Measuring Organizational Climate At The Abilene-Taylor County Public Health District, Sarah E.A. Floyd

School of Social Work

The aim of this study was to answer the question, according to the Competing Values Framework, what is the organizational climate of the Abilene-Taylor County Public Health District (ATCPHD)? Organizational climate for this study refers to the collective perceptions of employees on their interactions with their peers, management, and the organization. This study surveyed the 64 employees at the ATCPHD with the Organizational Climate Measure (OCM). Forty employees participated in the study. The study determined that the climate of the ATCPHD, according to Competing Values Framework (CVF), was the Human Relations organizational climate with a secondary climate of Relational Goals. …

State Agency Promising Practices: New Hampshire’S Employment Data Collection - The Power To Transform Communication, Partnership, And Service Delivery, Jennifer Bose, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

In 2010, when the New Hampshire Bureau of Developmental Services (BDS) received grant funds to strengthen multisystem service delivery, its administrators partnered with area agencies; community rehabilitation providers, or CRPs (employment providers); and other stakeholders to improve and streamline the process of collecting employment data. Originally a multi-system process, BDS continued the data-collection effort when other systems withdrew. BDS’s new data-collection system allows unprecedented access to clear data displays, as well as the ability to run a variety of detailed reports to guide the statewide promotion of integrated employment.

State Agency Promising Practice: Washington’S Investment In Robust Training And Technical Assistance, Jennifer Bose, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

In the mid-1980s, the state of Washington was awarded a five-year federal systems change grant to kick-start their supported employment efforts via the Washington State Employment Initiative. Funding from this grant was used to develop training on best practices and to generate high-quality integrated employment supports among agencies. At the end of this five-year period, with state funding and support from state leadership, the Washington State Employment Initiative re-formed as WISE, an independent training and technical assistance (TA) organization. WISE now contracts with the Washington Developmental Disabilities Administration to provide ongoing, high-quality training and TA across the state and to …

The Collaboration Of Faith And Social Work In Creating A Gateway Of Helping, Breanne M. Bambrick

Honors Program Projects

When tragedy occurs, trauma follows. In crises, emergency response professionals are called upon in order to aid survivors. While the majority of professionals involved have received formal education on crisis management or disaster relief, the faith community is often called upon to assist without such prior knowledge. However, based on their mutual commitment to serve those in need, the social work profession and faith community represents a natural partnership in preparing for the disaster management process. Therefore, social workers can assist faith leadership in order to empower the faith community to be involved in crisis response. Specifically, this research addresses …

Service Provider Promising Practice - Work Inc. (Massachusetts): Using Data To Track Job Development Activities During Organizational Change, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Work Inc. is a medium-sized CRP in Massachusetts that has served people with IDD for the last 32 years. Over the last 15 years, since Work Inc. began tracking employment services data, its approach to employment supports in the community has evolved. The agency’s data-tracking methods have both guided and developed alongside this change process.

Service Provider Promising Practice: Lending Works From Progressive Employment Concepts (California) - Helping Business Owners Find Start-Up Capital, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Progressive Employment Concepts (PEC), a community rehabilitation provider with several locations in northern California, was founded in 1995 to support people with intellectual and developmental disabilities (IDD) to find employment in their communities. PEC currently supports 90 people in individual jobs. A core belief at PEC is that everyone it serves is job-ready and can work in competitive employment in their communities. PEC began Lending Works, a nonprofit organization, in 2007. Lending Works provides loans to people with disabilities interested in self-employment. Loans are usually up to $2,000, and people apply for them by submitting information about themselves and their …

Service Provider Promising Practices: Lcs In Wisconsin - An Organizational Investment In Capacity-Building And Staff Training, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Over the last five years, LCS, a provider in Racine, Wisconsin, has developed the capacity of its staff to expand integrated employment service options. LCS has hired and retained staff who are passionate about integrated employment, and has invested in supporting them to deliver high-quality integrated employment services. Through state-of-the-art training and other resources, LCS has navigated internal and external challenges to building staff competencies, and has solidified its mission of sustaining highly qualified staff.

Service Provider Promising Practice: Launchability Academy Training Program (Texas) - On-Site Training To Improve Employment Outcomes, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

LaunchAbility is a CRP that serves people with IDD in several locations throughout North Texas. LaunchAbility’s employment services program offers placement exclusively in the community. The LaunchAbility Academy Training Program was established in collaboration with the Department of Assistive and Rehabilitative Services (DARS) as a way to engage employers and prepare job seekers for employment. Program administrators at LaunchAbility developed the Academy model inspired by their work with Walgreens and the Project Search program www.projectsearch.us/. The Academy offers a combination of on-site direct work experience and workplace culture, etiquette, and behavior training (also known as soft skills) to people with …

State Agency Promising Practice: Oregon’S Keys For Case Managers Initiative - Ensuring Case Manager Technical Capacity, Investment, And Engagement In Employment First, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

After the adoption of the Employment First policy in Oregon in 2010, state administrators identified the critical role of case managers for people on the support services waiver, and acknowledged the need for their buy-in and investment in the Employment First agenda. The case managers’ knowledge of the individuals they serve, the conversations they have with individuals and their families, and their knowledge of the community are critical to each individual’s success in finding employment, as well as to the forward movement of the Employment First initiative. At that time, the state agency serving individuals with intellectual/developmental disabilities IDD conducted …

State Agency Promising Practice: Wisconsin’S Community Conversations - Building A Youth Employment Coalition Through Structured Opportunities To Communicate, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Wisconsin’s Developmental Disabilities Services agency and Vocational Rehabilitation agency, in conjunction with the Wisconsin Board for People with Developmental Disabilities and Wisconsin’s University Center for Excellence in Developmental Disabilities, implemented a series of community conversations to build dialogue and create a coalition around employment for youth with intellectual and developmental disabilities (IDD). Through this initiative, a range of community members came together in structured forums to discuss ways to improve integrated employment outcomes for youth.

State Agency Promising Practice - Missouri: Using A Regional Technical Assistance Infrastructure To Promote Employment First, Allison Hall, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Case management services in Missouri’s Division of Developmental Disabilities underwent a shift from a state structure to a regional structure. Within this structure, 12 regions each serve approximately 12–15 counties. Each region has a technical assistance (TA) position designed to support each of the designated priority work areas. These include self-determination, family supports, individual supports and services, Employment First, and accessible housing. When the change from a state to regional structure occurred, administrators had to look for staff who could support those priorities. In addition, they created a central technical assistance staff person to act as the state content expert …

Service Provider Promising Practice - Via Of The Lehigh Valley (Pennsylvania): Partnership With Local Schools To Provide Customized Employment, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Via of the Lehigh Valley is a CRP headquartered in Bethlehem, PA. Since 2008, Via and local high schools have provided customized employment services so that transition-age students graduate into well-matched, meaningful careers. Via’s transition program is supported by funds from the Pennsylvania Department of Education. The energy of students and their families has also driven the search for innovative employment services. Via’s work with schools began with hosting weekend trainings for families, sponsored by the Pennsylvania DD Council. Families learned systems navigation and advocacy skills, and followed up with special education directors at their children’s high schools to advocate …

Service Provider Promising Practice - Able Opportunities And The Work Independence Network (Washington): Creating An Individual Placement Model Focusing On The Needs Of Both Job Seekers And Employers, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Able Opportunities is a certified vendor for the state of Washington’s Department of Vocational Rehabilitation, Developmental Disabilities Administration, Division of Developmental Disability, and Department of Labor and Industry. The Work Independence Network (WIN) began in 2005 as a partnership between Able Opportunities, Harrison Medical Center, and Kitsap County Developmental Disabilities to help people with intellectual and developmental disabilities (IDD) find jobs. Through WIN, Able Opportunities strives to meet the needs of both job seekers and employers through the use of innovative business model tools, including cost-benefit analysis and production charts. WIN’s goal is to help people with disabilities find meaningful …

Service Provider Promising Practice: Kfi In Maine - Making Mission-Driven Choices About Funding And Service Innovation, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Katahdin Friends, Inc. (KFI), headquartered in the small rural community of Millinocket, Maine, has been a service provider in this community and surrounding regions for the last 54 years. After providing segregated services for its first 20 years, KFI became an early adopter of supported employment. In the 1980s, staff members started attending conferences to learn about better, cheaper ways to serve their customers. They were profoundly influenced by the integration approach to community and employment support espoused by other innovative service providers across the country

State Agency Promising Practice: New Hampshire - Translating Research Into A Position Statement About Integrated Employment, Jennifer Bose, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

New Hampshire’s Bureau of Developmental Services, Department of Vocational Rehabilitation, other state and local service providers, advocates, and families are committed to increasing the employment rate and the quality of employment outcomes for people with developmental disabilities. These stakeholders met to craft an employment position statement. They framed their discussions according to factors that research has found to be common to “high-performing” states in providing integrated employment opportunities. Then they developed an employment position statement that satisfied all the groups involved, and communicated their shared belief in the importance of integrated employment as a means toward community inclusion.

State Agency Promising Practice: Nevada’S Regional Forums - Creating A Shared Responsibility For Improving Employment, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

The Nevada Governor’s Council on Developmental Disabilities sought to engage community stakeholders and acquire knowledge to further the employment agenda by funding three regional summits. Using the State Employment Leadership Network’s (SELN)* selfassessment preliminary findings as a basis, the summit steering committee created a framework for summit participants. Through a rigorous planning process and comprehensive 2-day summits in three regions of the state, Nevada was able to create a shared, multistakeholder plan of action with the goal of improving the current employment support system for individuals with developmental disabilities.

State Agency Promising Practice: Oregon’S Employment Support Website - Communicating The Employment First Policy, Jennifer Bose, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

In 2009, the state of Oregon adopted its Employment First policy. When Oregon’s Office of Developmental Disabilities Services (DDS) decided to promote the implementation of this policy, it began by updating its existing employment website. The redesigned website (http:// www.dhs.state.or.us/dd/supp_emp/) emphasizes the value of integrated employment over other outcomes, and the importance of building community-wide conversations, with the goal of achieving integrated employment for people with developmental disabilities. The website shares the value of integrated employment with all targeted audiences by highlighting resources and illustrating employment successes. It was also designed to share information on the Oregon’s progress and concrete …

State Agency Promising Practice: Massachusetts - Using A Collaborative, Person-Centered Planning Approach To Facilitate Community Employment, Jennifer Bose, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

The Northeast Region Supported Employment Project was developed by the North Shore area office of the Massachusetts Department of Developmental Services in 2007. This pilot program, open to any individual with ID/DD who wanted to work, emphasized a person-centered planning approach to achieving the individuals’ goals for employment in the community. The project emphasized the individual’s choice of employment providers, collaboration with the Massachusetts Rehabilitation Commission (MRC), and use of an independent facilitator to support career and life planning. The project was spearheaded by two DDS administrators dedicated to communicating the value of community-based employment to the Department.

State Agency Promising Practice: Michigan’S Job Development Incentive, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Michigan’s Department of Community Health, Mental Health and Substance Abuse Administration (MDCH) has expressed a strong desire to improve the state’s employment outcomes among people with intellectual and developmental disabilities (IDD). Set against this desire is a major obstacle: Michigan is among the states hardest hit by the continuing economic recession, with the highest unemployment rate in the nation. MCDH delivers supports through local Community Mental Health Services Programs (CMHSPs). These CMHSPs not only experience differences in employment rates but also have high variability in their funding levels and structures, payment methodologies, and reimbursement mechanisms. Local CMHSPs individualize their contracts …

State Agency Promising Practice: Maryland - Collaborating To Promote Self-Employment For People With Intellectual/Developmental Disabilities, Jennifer Bose, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Self-employment has emerged as a viable option for individuals with intellectual or developmental disabilities (IDD). To meet increased self-employment demands, Maryland’s Developmental Disabilities Administration (DDA), in collaboration with the Maryland Division of Rehabilitation Services (DORS), adapted services offered through the Reach Independence through Self Employment (RISE) program. The RISE program, funded by DORS, provides technical assistance and financial support to people starting their own businesses. DDA’s role in this self-employment initiative has helped people with IDD start a wide variety of businesses and achieve meaningful employment.

State Agency Promising Practice: Delaware’S Early Start To Supported Employment Pilot Project, Suzzanne Freeze, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

The Early Start to Supported Employment (ESSE) pilot started in 2005 with the goal of providing a more seamless transition for students who would benefit from supported employment services when leaving school and entering the adult workforce. An interagency project team was established to guide the pilot work and ensure all required parties knew their role and shared information and equal responsibility within the project.

State Agency Promising Practice: Connecticut Showcases Creative Jobs With “Employment Idol”, Monica Cox, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

In 2007, the State of Connecticut’s Department of Developmental Services (DDS) partnered with the self-advocacy group People First of Connecticut to develop Employment Idol, an innovative project for promoting employment as the preferred outcome for individuals with intellectual/developmental disabilities (ID/DD) in the state. Spinning off the concept of the popular television show American Idol, Connecticut’s Employment Idol showcases the employment success stories of a select group of individuals with ID/DD.