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Social Work Commons

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Organization Development

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University of Massachusetts Boston

2023

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Spotlight On Research. Leveraging Data To Deliver Quality Employment Services:, Alberto Migliore Jan 2023

Spotlight On Research. Leveraging Data To Deliver Quality Employment Services:, Alberto Migliore

All Institute for Community Inclusion Publications

Ensuring that job seekers with disabilities receive high-quality supported and customized employment services is key for increasing their chances of achieving their career goals. This paper describes the findings from piloting ES-Coach with nine employment programs in Minnesota and Massachusetts. ES-Coach is a tool designed to help teams of employment consultants visualize their employment support practices and leverage that information to reflect, set goals, and take action for continuous quality improvement.