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Full-Text Articles in Social Work

Transforming The Volunteer Experience In The Social Service Sector, Dalvin Sidhu, Weng Lin Ng, Thilanga Dilum Wewalaarachchi May 2023

Transforming The Volunteer Experience In The Social Service Sector, Dalvin Sidhu, Weng Lin Ng, Thilanga Dilum Wewalaarachchi

Lien Centre for Social Innovation: Research

Transforming the Volunteer Experience in the Social Service Sector is the first analysis report of its kind that focuses on investigating and enhancing volunteerism in Singapore. Through the perspectives of volunteers and volunteer managers via surveys and in-depth interviews, this report reveals a framework depicting five key features that contribute towards a quality volunteering experience. The study also makes recommendations on the actionable steps and strategies that Social Service Agencies can adopt to engage their volunteers more strategically, so that they can play a more significant role in delivering enhanced quality services to service users.


Implementing Lasting Change: Hr In The Social Service Sector, Fermin Diez, Run Qian Ng Dec 2020

Implementing Lasting Change: Hr In The Social Service Sector, Fermin Diez, Run Qian Ng

Research Collection Lee Kong Chian School Of Business

The Human Resources (HR) practices in any organisation can make a big difference in its ability to implement the strategic plan (Thomas, Smith & Diez, 2013). This assertion points towards an additional question: Can a whole sector of the economy increase its overall capability and capacity by improving the overall HR abilities of the organisations in the sector? The Social Service Sector in Singapore has been undergoing just such a sector-wide transformation over the past 6 years, and provides a great opportunity to analyse empirically whether a systemic approach to improve the overall HR practices of the Social Service Agencies …


Bodies Of Work: Skilling At The Bottom Of The Global Nursing Care Chain, Yasmin Y. Ortiga, Jenica Ana Rivero Feb 2019

Bodies Of Work: Skilling At The Bottom Of The Global Nursing Care Chain, Yasmin Y. Ortiga, Jenica Ana Rivero

Research Collection School of Social Sciences

In the midst of a growing global market for migrant care work, there is a need to investigate not only how such labour is consumed but how ‘ideal’ care workers are also produced. This paper investigates how schools within migrant-sending countries produce nurse labour through body work or the testing and honing of hospital procedures on patients’ bodies. Focusing on the case of the Philippines, this paper shows how the education of nurses for export creates a paradoxical impact on care work within local healthcare institutions. Aspiring nurse migrants provide much-needed manpower to understaffed public hospitals yet, treat poor patients …


Self-Determination Theory As A Framework For Understanding Needs Of Youth At-Risk: Perspectives Of Social Service Professionals And The Youth Themselves, Tania Nagpaul, Jinwen Chen Jan 2019

Self-Determination Theory As A Framework For Understanding Needs Of Youth At-Risk: Perspectives Of Social Service Professionals And The Youth Themselves, Tania Nagpaul, Jinwen Chen

Lien Centre for Social Innovation: Research

While there is evidence from the self-determination perspective for the positive impact of self-determination interventions on at-risk youth's transition outcomes, no research to date, has attempted to understand youth needs from both social service provider and youth client perspectives in the same study. The present study sought to generate a nuanced understanding of youth needs. For this purpose, the study was conducted in two phases. In phase1, twenty-one social service professionals (case workers, social workers, counsellors, program supervisors) were interviewed to get an understanding of their perception of youth needs and how they are being met. In phase 2, 45 …