Social Statistics Commons^™

The Effect Of Cati Questions, Respondents, And Interviewers On Response Time, Kristen Olson, Jolene D. Smyth

Department of Sociology: Faculty Publications

In this paper, we evaluate the joint effects of question, respondent, and interviewer characteristics on response time in a telephone survey. We include question features traditionally examined, such as the length of the question and format of response options, and features that have yet to be examined that are related to the layout and format of interviewer-administered questions. We examine how these question features affect the time to ask and answer survey questions and how different interviewers vary in their administration of these questions. This paper uses paradata from the Work and Leisure Today survey and uses cross-classified random effects …