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Innovation Durch Multimedia Im Maschinenbau – Technische Dokumentation Im Umbruch: Ein Leitfaden Für Maschinen- Und Anlagenbauer, Walter Hudetz, Michael Friedewald, Monika Harnischfeger
Innovation Durch Multimedia Im Maschinenbau – Technische Dokumentation Im Umbruch: Ein Leitfaden Für Maschinen- Und Anlagenbauer, Walter Hudetz, Michael Friedewald, Monika Harnischfeger
Michael Friedewald
No abstract provided.
Multimedia Product Documentation – User Requirements, Walter Hudetz, Michael Friedewald
Multimedia Product Documentation – User Requirements, Walter Hudetz, Michael Friedewald
Michael Friedewald
The globalisation of industry and the strong depend- ence of the German machine manufacturers on export has increased the importance of an up-to-date and user-oriented product documentation not only as a cost factor but as a compe- tition factor of strategic importance as well. The use of Multi- media is a promising approach to realize such an improved documentation. This paper presents the results of a survey that was conducted among the manufacturers of machines and their customers to identify the user requirements for Multimedia Product Documentation. As a result of the analysis a number of success factors are identified. …