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Full-Text Articles in Science and Technology Studies

The Airline Quality Rating 2000, Brent D. Bowen, Dean Headley, Uno Aviation Institute Apr 2000

The Airline Quality Rating 2000, Brent D. Bowen, Dean Headley, Uno Aviation Institute

Faculty Books and Monographs

UNOAI Report 2000-2

The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline performance on combined multiple criteria. This current report, Airline Quality Rating 2000, reflects monthly Airline Quality Rating scores for 1999. AQR scores for the calendar year 1999 are based on 14 elements that focus on airline performance areas important to air travel consumers.

The Airline Quality Rating 2000 is a summary of month-by-month quality ratings for the ten major domestic U.S. airlines operating during 1998. Using the Airline Quality Rating system of weighted averages and monthly performance …


Patent & Trademark Depository Library Association Newsletter Mar 2000

Patent & Trademark Depository Library Association Newsletter

Journal of the Patent and Trademark Resource Center Association

No abstract provided.


Analysis Of Empirical Surveys On Organisational Innovation And Lessons For Future Community Innovation Surveys, Juergen Wengel, Gunter Lay, Annette Nylund, Lars Bager-Sjogren, Paul Stoneman, Nicola Bellini, Andrea Bonaccorsi, Philip Shapira Dec 1999

Analysis Of Empirical Surveys On Organisational Innovation And Lessons For Future Community Innovation Surveys, Juergen Wengel, Gunter Lay, Annette Nylund, Lars Bager-Sjogren, Paul Stoneman, Nicola Bellini, Andrea Bonaccorsi, Philip Shapira

Philip Shapira

To address issues of how to better gather data on organisational innovation, the study “Analysis of Empirical Surveys on Organisational Innovation and Lessons for Future Community Innovation Surveys,” was commissioned by DG XIII-C of the European Commission. The study had two major aims:
  • The scattered experiences with surveys on organisational innovations in Europe had to be collected and summarised, both with respect to methodological and application success factors, in a systematic way.
  • These experiences were to form the basis for the development of methodological approaches to examining organisational innovation Community-wide, in a comparable way and taking into account the needs …


Encyclopedia Of Production And Manufacturing Management, Paul Swamidass Dec 1999

Encyclopedia Of Production And Manufacturing Management, Paul Swamidass

Paul Swamidass

The Encyclopedia of Production and Manufacturing Management (1048 pages) is a specialized encyclopedia developed to serve as a basic reference resource for the practitioner, researcher, and student. Because of its specialized focus, this one-volume work is able to cover the entire field of production and manufacturing management. It contains factual and conceptual information for fundamental understanding while serving as a starting point for a deeper researched investigation. The material is state-of-the-art, covering the field of operations management and its exciting recent developments. These developments are covered extensively in this volume.

The downloadable file here has 54 pages which include, the …