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Lean Six Sigma's Impact On Firm Innovation Performance, Austin Michael Strong

Theses and Dissertations

Following Toyota's dramatic rise to prominence within the automotive industry in the late 1980's, firms around the globe have widely sought to adopt Lean Six Sigma (LSS) as a means of reducing costs, improving quality, and gaining an overall competitive advantage. While the operational benefits of LSS are largely undisputed, there are criticisms of the movement with regards to its effect on firm innovation capability. Prior academic studies investigating the relationship between LSS and innovation are largely conceptual in nature, rely heavily on qualitative data, and display a high degree of variability in results. The objective of this work was …